Contract Compliance Officer (CDC)
Doncaster Metropolitan Borough Council
Doncaster, UK
Published 1 week ago
Business Compliance
Based at: Civic Office/Hybrid working
Salary details: Grade 7, 27,259 - 29,955
Contract Type: Permanent, Full time
Hours: 37 hours per week
Closing date: 10 November 2024
Enhanced Level DBS Disclosure is required for appointment to this post
Do you have a positive approach to work and enjoy the challenge of a busy role?
If so, we have an opportunity for you. Working as part of the Operational Commissioning team, Contract Compliance Officers play a key role in ensuring organisations meet contractual, legal, and statutory requirements. Working closely with services and stakeholders to build strong relationships and ensure contractual requirements are delivered as agreed. Identifying and applying measures to improve standards, maximise quality and value for money of service delivery.
Duties will include contributing to the development and delivery of effective strategies to provide high performing customer focused services within Adult Social Care. Working in partnership with service providers and other agencies to support, advise and guide them to maintain and improve the quality-of-service provision.
Contract Compliance Officers are required to collate and analyse contractual data using a variety of performance measures to produce information and written reports which will support in the assessment of existing and future provisions.
The role involves managing and collating information to support the coordination and delivery of the fees negotiation and uplift request process. Investigating of complaints in relation to provider practices with the ability to support with conflict resolution to resolve problems and achieve improvements quickly and efficiently.
What you will bring to the role is excellent interpersonal skills including written and oral communication, knowledge of relevant contractual legislation and experience of obtaining and collating information from various sources with the ability to produce timely and accurate documentation.
Knowledge of the regulatory standards (including Safeguarding Adults) and legislative requirements in the provision of adult social care.
These duties and responsibilities should be regarded as neither exclusive nor exhaustive as the post holder may be required to undertake other reasonably determined duties and responsibilities within the directorate pertaining to the variety of social care services we contract and commission, which is commensurate with the grading of the post, without changing the general character of the post.
If you are solutions and results focused, a team player and would like to make your mark in a transforming organisation, then this role could be for you.
In return for your hard work and dedication, we can offer you the chance to be part of a great team dedicated to ensuring that all people in Doncaster thrive. You will also have access to a variety of attractive employee benefits including competitive leave entitlement, a generous local government pension scheme, a wide range of well-being support and development opportunities. You will also have access to a range of staff discount and benefits schemes. More information on the benefits available to you as a City of Doncaster Council employee can be found in the attached benefits book.
Our organisation is committed to safe and fair recruitment, safeguarding and protecting those we care for and serve. We make sure all our staff are vetted, selected, trained and supervised fairly and to a high standard so that they can provide safe, effective and compassionate care.
Please ensure you view the job summary and job profile as you will need to demonstrate in your application form how you meet the required criteria.
If you require support with completing the application or with interview skills in general, please contact the Advance team via email advanceemploymenthub@doncaster.gov.uk or visit their website www.advancedoncaster.co.uk for further details.
Shortlisting will take place week commencing 11 th November 2024 and it is anticipated that interviews will be held week commencing the 25 th of November 2024.
For further details or an informal chat, please contact: Fay Larkins Tel: 01302 737975, fay.larkins@doncaster.gov.uk
This post involves working with adults and/or children and therefore if successful you will be required to apply for a Disclosure and Barring Service check at the level detailed above. Further information about the Disclosure Scheme and can be found at www.gov.uk/disclosure-barring-service-check
English fluency duty under the Immigration Act 2016 - As you are applying for a customer facing role, you must have the ability to converse easily with customers and provide advice/guidance in accurate spoken English.
Doncaster Council is committed to meeting the needs of our diverse community where we strive to improve the quality of life for all. We are also committed to safeguarding and promoting the welfare of children, young people and adults and expect all staff to share these commitments.
City of Doncaster Council is a disability confident employer committed to a fully inclusive and accessible recruitment process. We offer interviews to disabled people who meet the minimum criteria for the job, are flexible when assessing people so disabled applicants have the best opportunity to demonstrate they can do the job and make reasonable adjustments as required.
Salary details: Grade 7, 27,259 - 29,955
Contract Type: Permanent, Full time
Hours: 37 hours per week
Closing date: 10 November 2024
Enhanced Level DBS Disclosure is required for appointment to this post
Do you have a positive approach to work and enjoy the challenge of a busy role?
If so, we have an opportunity for you. Working as part of the Operational Commissioning team, Contract Compliance Officers play a key role in ensuring organisations meet contractual, legal, and statutory requirements. Working closely with services and stakeholders to build strong relationships and ensure contractual requirements are delivered as agreed. Identifying and applying measures to improve standards, maximise quality and value for money of service delivery.
Duties will include contributing to the development and delivery of effective strategies to provide high performing customer focused services within Adult Social Care. Working in partnership with service providers and other agencies to support, advise and guide them to maintain and improve the quality-of-service provision.
Contract Compliance Officers are required to collate and analyse contractual data using a variety of performance measures to produce information and written reports which will support in the assessment of existing and future provisions.
The role involves managing and collating information to support the coordination and delivery of the fees negotiation and uplift request process. Investigating of complaints in relation to provider practices with the ability to support with conflict resolution to resolve problems and achieve improvements quickly and efficiently.
What you will bring to the role is excellent interpersonal skills including written and oral communication, knowledge of relevant contractual legislation and experience of obtaining and collating information from various sources with the ability to produce timely and accurate documentation.
Knowledge of the regulatory standards (including Safeguarding Adults) and legislative requirements in the provision of adult social care.
These duties and responsibilities should be regarded as neither exclusive nor exhaustive as the post holder may be required to undertake other reasonably determined duties and responsibilities within the directorate pertaining to the variety of social care services we contract and commission, which is commensurate with the grading of the post, without changing the general character of the post.
If you are solutions and results focused, a team player and would like to make your mark in a transforming organisation, then this role could be for you.
In return for your hard work and dedication, we can offer you the chance to be part of a great team dedicated to ensuring that all people in Doncaster thrive. You will also have access to a variety of attractive employee benefits including competitive leave entitlement, a generous local government pension scheme, a wide range of well-being support and development opportunities. You will also have access to a range of staff discount and benefits schemes. More information on the benefits available to you as a City of Doncaster Council employee can be found in the attached benefits book.
Our organisation is committed to safe and fair recruitment, safeguarding and protecting those we care for and serve. We make sure all our staff are vetted, selected, trained and supervised fairly and to a high standard so that they can provide safe, effective and compassionate care.
Please ensure you view the job summary and job profile as you will need to demonstrate in your application form how you meet the required criteria.
If you require support with completing the application or with interview skills in general, please contact the Advance team via email advanceemploymenthub@doncaster.gov.uk or visit their website www.advancedoncaster.co.uk for further details.
Shortlisting will take place week commencing 11 th November 2024 and it is anticipated that interviews will be held week commencing the 25 th of November 2024.
For further details or an informal chat, please contact: Fay Larkins Tel: 01302 737975, fay.larkins@doncaster.gov.uk
This post involves working with adults and/or children and therefore if successful you will be required to apply for a Disclosure and Barring Service check at the level detailed above. Further information about the Disclosure Scheme and can be found at www.gov.uk/disclosure-barring-service-check
English fluency duty under the Immigration Act 2016 - As you are applying for a customer facing role, you must have the ability to converse easily with customers and provide advice/guidance in accurate spoken English.
Doncaster Council is committed to meeting the needs of our diverse community where we strive to improve the quality of life for all. We are also committed to safeguarding and promoting the welfare of children, young people and adults and expect all staff to share these commitments.
City of Doncaster Council is a disability confident employer committed to a fully inclusive and accessible recruitment process. We offer interviews to disabled people who meet the minimum criteria for the job, are flexible when assessing people so disabled applicants have the best opportunity to demonstrate they can do the job and make reasonable adjustments as required.