Process Management and Compliance Specialist
Telelink Business Services Group AD
Sofia City Province, Bulgaria
Published 3 days ago
Compliance Management Systems / Technology
Do you desire a workplace where you can thrive - not just as an employee but as a whole person? Do you want to truly get the "Work in a good company" feeling?
That's the way we
Treat each other.
Operate and do our job.
Strive to impact our community positively.
We are Telelink Business Services - a leading system integrator and end-to-end IT services provider in Bulgaria. Our passion is to help companies function better, faster, smarter and realize their full potential in the digital world. We have offices in 9 countries in South-Eastern Europe, a team of 350+ people, 200 clients and projects in 40+ countries.
We are constantly growing and developing, and the next step is to welcome a new star to join the GRC team as a
Process Management and Compliance Specialist
The Process Management and Compliance Specialist will be part of the Governance, Risk and Compliance Team. The Governance element within the Governance, Risk and Compliance (GRC) function enables the organization to align its business processes to its business strategy, leading to effective overall company performance and dealing with the complexity of business processes and interdependence between process owners. Governance leads to alignment by ensuring people, processes and technology align with the company's goal.
The Risk and Compliance elements within the GRC function refer to the Risk management process of identifying, categorizing, assessing and enacting strategies to minimize risks that would hinder the operations and to control risks that enhance operations.
Compliance refers to the level of adherence an organization has to the standards, regulations and best practices mandated by the business and by relevant governing bodies and laws. The company is maintaining certifications with the following international standards: ISO 9001; ISO 14001; ISO 45001; ISO/IEC 20000-1; ISO/IEC 27001; ISO/IEC 27701; ISO 22301; ISO 37001
The role is focused on the design, implementation and improvement of sound end-to-end processes that achieve consistent scalable results.
What you`ll do:
Secure your future with Telelink Business Services. Apply today!
Please be informed that TBS acts as a data controller with regard to the information provided by you in connection with your application. We inform you that applicants' personal data, provided on a voluntary basis, will be processed by TBS solely for the purposes of employment selection and recruitment. For more information on how TBS handles your personal data - including rights you may have under applicable law - please review the TBS Privacy Policy on our website.
That's the way we
Treat each other.
Operate and do our job.
Strive to impact our community positively.
We are Telelink Business Services - a leading system integrator and end-to-end IT services provider in Bulgaria. Our passion is to help companies function better, faster, smarter and realize their full potential in the digital world. We have offices in 9 countries in South-Eastern Europe, a team of 350+ people, 200 clients and projects in 40+ countries.
We are constantly growing and developing, and the next step is to welcome a new star to join the GRC team as a
Process Management and Compliance Specialist
The Process Management and Compliance Specialist will be part of the Governance, Risk and Compliance Team. The Governance element within the Governance, Risk and Compliance (GRC) function enables the organization to align its business processes to its business strategy, leading to effective overall company performance and dealing with the complexity of business processes and interdependence between process owners. Governance leads to alignment by ensuring people, processes and technology align with the company's goal.
The Risk and Compliance elements within the GRC function refer to the Risk management process of identifying, categorizing, assessing and enacting strategies to minimize risks that would hinder the operations and to control risks that enhance operations.
Compliance refers to the level of adherence an organization has to the standards, regulations and best practices mandated by the business and by relevant governing bodies and laws. The company is maintaining certifications with the following international standards: ISO 9001; ISO 14001; ISO 45001; ISO/IEC 20000-1; ISO/IEC 27001; ISO/IEC 27701; ISO 22301; ISO 37001
The role is focused on the design, implementation and improvement of sound end-to-end processes that achieve consistent scalable results.
What you`ll do:
- The Process Management and Compliance Specialist is responsible for the design, re-design, implementation, monitoring, and auditing processes in terms of:
- Development and maintenance of business processes documentation.
- Communication of the organization's new/changed processes through internal communication channels.
- Development and conduct compliance presentations, trainings, etc.
- Development and facilitation of a Constant Improvement function within the organization.
- Act as a contact point for certification bodies in connection with the Certified Integrated Business Process Management System.
- Facilitation of certification, re-certification and surveillance audits.
- Assistance to the internal teams during external audits (2nd or 3rd party).
- Knowledge of and experience in working with at least two of the above listed ISO standards.
- Preferred knowledge of ITIL.
- Fluent in English with excellent verbal and written communication skills.
- Knowledge of process design and process management.
- Knowledge of auditing processes and methodologies, including developing process flows.
- At least 3 years of experience in a similar role in internal audit, consulting, IT services, or related field, either in professional services or industry.
- Being comfortable searching for and interpreting regulations and requirements.
- Advanced verbal and written communication skills including documentation of findings and recommendations.
- Having a can-do, firm and proactive attitude. Direct interaction with other teams and different stakeholders is part of the business management process.
- Proficient in Microsoft Office suite applications with specific emphasis on Word, Excel, and PowerPoint.
- Strong analytical and problem-solving skills.
- Innovation: Be part of a team that thrives on staying ahead of the curve in the ever-evolving field of technologies
- Collaboration: Create and drive a community around you
- Continuous Learning and Career Upskilling Opportunities
- Pleasant and diverse environment
- Flexibility and Hybrid working model
- Competitive remuneration package
- Additional social and medical benefits
- Various events, team buildings and social activities.
- The Role gives a unique opportunity to be someone recognizable and extremely valuable, to engage and inspire others.
- The People you work with will make all the difference in your job satisfaction and your ability to grow and learn.
- The Work you do will be more than just a paycheck or a task list, but a meaningful pursuit that aligns with your personal values and more importantly, fulfills your sense of accomplishment in the long run.
- The Company's Impact on many communities will make you feel proud to be associated with our brand and our work as we improve the environment we live in daily.
Secure your future with Telelink Business Services. Apply today!
Please be informed that TBS acts as a data controller with regard to the information provided by you in connection with your application. We inform you that applicants' personal data, provided on a voluntary basis, will be processed by TBS solely for the purposes of employment selection and recruitment. For more information on how TBS handles your personal data - including rights you may have under applicable law - please review the TBS Privacy Policy on our website.