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We are seeking a Fulfilment Compliance Team Manager to join our Distribution Centre in St Neots, Cambridgeshire. This role also covers Northampton, requiring travel as needed. You will be responsible for the day-to-day management of the fulfilment compliance team, ensuring that all compliance processes meet or exceed industry standards. By working shoulder to shoulder on a daily basis you will improve team openness and awareness of our standards whilst collaboratively building processes and identifying opportunities to improve. As a Fulfilment Compliance Team Manager, you will be leading in reporting on our Distribution operating model standards and compliance, whilst supporting the maintenance of BRC standards &amp; audits. You will lead the monitoring &amp; reporting our supplier conformance ensuring our deliveries meet clear food quality and delivery standards. As we roll out our new WMS and increase supplier standards you will own and maintain the Fulfilment Goods In manual. Shift Pattern: Monday to Friday, 9:00 AM to 5:00 PM, based on a 37.5-hour contract. The on-site location for this role is at 'Alpha Site', in St. Neots, Cambridgeshire. This is the Home of Box Selections and Gifting collections. Alpha is just off the A1 (Wyboston Interchange) and 3.4 miles from St Neots train station. With free parking on site. This role also covers Northampton, our Distribution Centre 'Beta', in Harpole, Northampton. We opened the doors to our impressive Distribution Centre - all 429,107 square feet of it - in October 2022. You will find us just off Junction 16 of the M1. As well as a competitive salary and a range of company benefits including enhanced maternity and paternity leave and Company pension contributions, you'll receive 50% discount on all products, and a 70% discount for you and your guests when you stay at our Rabot Estate hideaway on the paradise island of Saint Lucia. What you'll be doing.... You will be responsible for the day-to-day management of the fulfilment compliance team, ensuring that all compliance processes meet or exceed industry standards. By working shoulder to shoulder on a daily basis you will improve team openness and awareness of our standards whilst collaboratively building processes and identifying opportunities to improve. Key responsibilities include: <ul><li> Internal Compliance Management - Conducting regular assessments, audits, and improvements to maintain operational excellence.</li> <li> Supplier Compliance Oversight - Managing external compliance through a cost-effective and robust supplier compliance process, alongside supporting to be WMS ready and supplier compliant to maximise the business benefits of the change.</li> <li> Training &amp; Inductions - Ensuring new employees receive comprehensive inductions and ongoing training, with all documentation completed accurately.</li> <li> Health &amp; Safety Adherence - Upholding company policies and procedures to reduce workplace near-misses and incidents.</li> <li> Process &amp; Policy Development - Ensuring all changes to processes are accurately reflected in policies, procedures, and the supplier compliance manual.</li></ul>You will be a proactive leader who thrives in a structured yet evolving environment and is eager to make a tangible impact. You will play a key role in auditing, training, and driving a culture of continuous improvement, accountability, and best practices across our fulfilment network. Show us how it's done. Leadership &amp; Compliance Management <ul><li> Provide strong leadership as the Line Manager for the Fulfilment Compliance Team or operational experience with a strong knowledge of Goods In standards, Policy and process creation whilst fostering a culture of accountability, development, and high performance.</li> <li> Chair monthly Fulfilment Compliance Meetings, ensuring clear communication of key updates, action points, and strategic insights to the Fulfilment Leadership Team (FLT) and Leadership Team (LT).</li> <li> Act as the subject matter expert on BRC Storage &amp; Distribution Standards, embedding best practices with a collaborative shoulder to shoulder approach across fulfilment operations.</li></ul>Audits &amp; Training <ul><li> Lead and take full ownership of monthly Good Manufacturing Practice (GMP) audits within fulfilment, driving compliance excellence.</li></ul><ul><li> Develop and implement structured team growth initiatives, including Day-in-the-Life (DILO) exercises, Personal Development Plans (PDPs), regular 1:1s, and goal-setting frameworks.</li></ul>Reporting &amp; Continuous Improvement <ul><li> Deliver clear, data-driven compliance reports and dashboards, providing Executive-level visibility into key performance and service metrics.</li> <li> Manage team holiday approvals, ensuring alignment with business needs, budget constraints, and operational demands.</li> <li> Proactively addressing any issues and highlighting any breaches to commercially negotiated standards, or creation of additional workload tasks.</li></ul>Collaboration &amp; Risk Management <ul><li> Partner with the Health &amp; Safety (H&amp;S) team to align compliance strategies with safety regulations.</li> <li> Lead root cause investigations into non-conformances, escalating risks and associated costs to the appropriate stakeholders.</li> <li> Collaborate with cross-functional teams-including Technical, Procurement, Merchandise, and Supply Planning-to proactively mitigate compliance risks across the supply chain.</li> <li> Represent the compliance function in key business meetings and forums, acting as a trusted and influential voice.</li></ul>Additional Responsibilities <ul><li> Manage procurement tasks, including raising purchase orders (POs) within D365.</li> <li> Provide leadership coverage by deputising for the Planning &amp; Compliance Manager as needed.</li></ul>Systems <ul><li> Leading the deployment of Goods in standards with our Procurement team to enable WMS benefits.</li> <li> As we deploy the WMS you will create new reports and visibility of our supply base performance and compliance.</li></ul>Who you are... SKILLS AND EXPERIENCE Essential <ul><li> Proven People Management</li> <li> Compliance &amp; Regulatory knowledge - Strong understanding of BRC Storage &amp; Distribution Standards, ensuring adherence to industry regulations and best practices.</li> <li> Experience within fast-paced FMCG warehousing and fulfilment operations.</li> <li> Compliance &amp; Audit Experience or Strong Goods In operational knowledge</li> <li> IT Proficiency - Confident IT user, highly competent in Microsoft Office (Excel, Word, PowerPoint) and warehouse management systems (WMS).</li> <li> Ability to Perform Under Pressure - Comfortable working in a high-paced, deadline-driven setting, managing multiple priorities effectively.</li> <li> Root Cause Analysis &amp; Problem-Solving</li> <li> Confidentiality &amp; Integrity - Capable of handling sensitive business information with discretion and professionalism.</li> <li> Strong Organisational &amp; Time Management Skills - Able to work to strict deadlines, prioritising workloads.</li> <li> Team Player &amp; Collaborative Mindset - Works effectively across multiple departments, engaging stakeholders at all levels.</li> <li> Proactive &amp; Solutions-Oriented - A self-starter with a positive, can-do attitude that motivates and inspires others.</li></ul>Desirable {Although full training and support will be given} <ul><li> Project Management Experience - Previous involvement in cross-functional projects, contributing to process improvements and operational efficiencies.</li> <li> HACCP &amp; TACCP Trained - Competent in Hazard Analysis and Critical Control Points (HACCP) and Threat Assessment and Critical Control Points (TACCP).</li> <li> Warehouse, Storage &amp; Distribution Background - Additional experience in fast-moving consumer goods (FMCG) environments, particularly food and beverage logistics.</li> <li> Change Management &amp; Process Optimisation - Familiarity with implementing new ways of working, driving continuous improvement across teams.</li></ul>Who are we? We're one of the UK's favourite premium chocolate brands, with a range of products spanning luxury gifts, alcohol and our pioneering drinking chocolate system, the Velvetiser™. A cacao pod takes years to grow - it can't be rushed if it's going to be just right for our products. The same can be said for Hotel Chocolat, which originally started as a mint production company before we realised it was luxury chocolate that we were really passionate about. Now, we're market leaders in the industry. What began as an online-only business grew to over 140 stores across the UK, and we're still growing... Today, we're multi-category, multi-channel, and multi-territory, and our customers, colleagues, cacao farmers and suppliers all benefit from the success we make together. To learn more about us and read about our People Pledge - our commitment to equality, diversity and inclusion - click here: hotelchocolat.com/uk/engaged-ethics/our-people.html

Fulfilment Compliance Team Manager

At Compare the Market (CtM) our purpose is to make great financial decision making a breeze for everyone, and that purpose drives us every day. It's why we're on a mission to create an automated quoting engine, with the simplest of experiences, wrapped in a brand everyone loves! We change lives by making it simple to switch and save money and that's why good things happen when you meerkat. We'd love you to be part of our journey. We're hiring a Senior Compliance Manager to lead our Compliance Money team. You'll provide expert regulatory advice and constructive challenge to support both great customer outcomes and commercially viable decisions. This is a leadership role where you'll manage a team of specialist compliance professionals and operate with autonomy in a fast-paced, dynamic environment. Everyone is welcome. We have a culture of creativity. We approach our work passionately, improve constantly and celebrate our wins at every turn. We are an inclusive workplace , and our employees are comfortable bringing their authentic, whole selves to work. Everyone is welcome. Be you. This means we're excited to hear from people with a range of skills, experiences and ideas. We don't expect you to tick all the boxes but would love to hear what makes you great for this role. You'll ideally be: <ul> <li> An experienced compliance leader with extensive knowledge of FCA regulations (including CONC , MCOB and BCOB S ) and the broader compliance landscape</li> </ul><ul> <li> Familiar with ASA, CMA, Ofcom &amp; Ofgem rules and how they relate to a digital financial services environment</li> </ul><ul> <li> Highly collaborative, with excellent interpersonal skills and confidence interacting with senior leadership and regulators</li> </ul><ul> <li> Skilled in pragmatic, proportionate compliance advice-balancing customer outcomes with commercial goals</li> </ul><ul> <li> A strong stakeholder manager with the ability to influence, challenge and support strategic decision making .</li> </ul>Our people bring our purpose to life. We champion a culture of innovation and challenge. Day-to-day responsibilities include: <ul> <li> Lead and develop a high-performing compliance team, accountable for the quality and consistency of advice they deliver</li> </ul><ul> <li> Provide expert, pragmatic compliance advice on business activities, projects, and strategic initiatives-ensuring customer and regulatory considerations are at the heart of decision-making</li> </ul><ul> <li> Provide subject matter input to regulatory change projects and support the implementation of any relevant changes.</li> </ul><ul> <li> Represent Compliance at internal forums and governance meetings, offering insight and challenge on regulatory matters.</li> </ul><ul> <li> Identify and communicate emerging regulatory developments and trends to key stakeholders across the business</li> </ul><ul> <li> Oversee and manage the compliance input on incidents helping determine if regulatory notification is needed and ensuring appropriate escalation .</li> </ul><ul> <li> Drive better insight into customer outcomes , supporting the business to meet and continuously evolve Consumer Duty standards and broader conduct expectations .</li> </ul><ul> <li> Produce high-quality report s and presentations for senior management to inform decision making and drive discussion and action.</li> </ul><ul> <li> Maintain effective processes and controls to manage regulatory risks.</li> </ul>There's something for everyone. We're a place of opportunity. You'll have the tools and autonomy to drive your own career, supported by a team of amazingly talented people. And then there's our benefits. For us, it's not just about a competitive salary and hybrid working, we care about what matters to you. From a generous holiday allowance and private healthcare to an electric car scheme and paid CSR days, we've pretty much got you covered! 'We are committed to offering equal chances to you throughout the application process, so if you require any special adjustments to be made, please let us know. We will work with you to make any appropriate arrangements .' #LI-JW1

Senior Compliance Manager

11th April, 2025 Imagine your future with us At ALS, we encourage you to dream big. When you join ALS, you join a purpose and values-driven team that empowers you to innovate, create, and thrive. Our global team turns up each day with passion and commitment to do amazing things, always challenging our thinking to find ways to solve some of the world's most complex problems for a safer, healthier world. We are seeking an experienced and proactive Pharmaceutical Compliance Manager to join our Quality team at our Ely facility. This pivotal role is suited to someone with a strong background in pharmaceutical regulations and a passion for driving continuous improvement in compliance and quality standards. This is a unique opportunity to make a meaningful impact by ensuring our laboratories maintain the highest standards of regulatory compliance, operational integrity, and patient safety. The Role As the Pharmaceutical Compliance Manager, you will oversee all aspects of regulatory compliance across our Microbiology, Sterility, and Analytical testing laboratories. You will be instrumental in developing and implementing compliance strategies, leading audits, and providing expert guidance to internal teams and external partners. Working closely with senior management and global quality functions, you will ensure adherence to applicable guidelines such as cGMP, MHRA, FDA, and EMA. Hours Per Week: 40 Days Per Week: Monday to Friday Contract: Full Time and Permanent Location: Ely Closing Date: 25th April 2025 The day to day <ul> <li>Lead the Quality team to ensure high compliance levels across all laboratory disciplines.</li> <li>Stay up to date with evolving pharmaceutical regulations and ensure appropriate site-level implementation.</li> <li>Develop and manage site-wide compliance programmes in line with global standards.</li> <li>Conduct internal audits and risk assessments to identify non-conformities and oversee implementation of corrective actions.</li> <li>Act as the main liaison with regulatory bodies and manage all inspections and submissions.</li> <li>Deliver compliance-related training and provide guidance to all relevant staff.</li> <li>Maintain detailed and accurate documentation to demonstrate compliance efforts.</li> <li>Oversee and develop robust Out of Specification (OOS) investigation processes, from root cause analysis to resolution and corrective action implementation.</li> <li>Ensure validation of analytical methods, equipment, and software in line with regulatory requirements and ALS procedures.</li> <li>Uphold data integrity through policy enforcement, data review, audit trails, and secure data management.</li> <li>Support the implementation of ALS's digitalisation strategy across the laboratory.</li> <li>Closely with internal departments (including IT, Sales, Client Services, and Transport) to ensure integrated compliance across all activities.</li> <li>Provide expert consultative services to both internal teams and external clients.</li> <li>Promote and embed a strong risk management culture across the site.</li> <li>Adhere to all company health and safety policies.</li> </ul>The Essentials <ul> <li>Bachelor's degree in Pharmaceutical Sciences, Regulatory Affairs, Quality Assurance, or a related field.</li> <li>Minimum of 5 years' experience in pharmaceutical compliance or quality assurance.</li> <li>In-depth knowledge of pharmaceutical regulations (cGMP, MHRA, FDA, EMA).</li> <li>Strong analytical, problem-solving, and organisational skills.</li> <li>Excellent communication and interpersonal abilities.</li> <li>High attention to detail with a methodical, process-driven mindset.</li> <li>Ability to manage multiple tasks and deadlines in a dynamic environment.</li> <li>Proven ability to lead and inspire cross-functional teams.</li> <li>Motivation to work within a collaborative, quality-driven organisation.</li> </ul>Working at ALS Our people drive our success at ALS. We are a diverse and dedicated community united by our passion to make a difference in the world. We reward excellence and uphold our values in our work and how we treat each other. At ALS, you'll be supported to expand your skills and develop new ones so you can reach your full potential. We invest in our people with a range of programs and provide opportunities across the company, giving our people scope to grow diverse careers and develop as leaders. We want everyone to have a safe, flexible and rewarding career that makes a positive impact on our people, the planet and the communities where we work. Our benefits include: <ul> <li>Annual Leave commencing at 25 days (rising to 30) plus 8 public holidays (pro rata for part time)</li> <li>Ability to Buy annual leave.</li> <li>Enhanced Company Sick Pay Scheme</li> <li>Salary Progression Scheme based on technical and behavioural competencies.</li> <li>'Celebrating Success' Recognition Awards</li> <li>Perkbox membership providing access to discount vouchers and wellness hub.</li> <li>Learning/study support</li> <li>Group Personal Pension Plan</li> <li>Car Parking on-site</li> </ul>Everyone matters ALS is proud to be an equal opportunity employer and is committed to fostering an inclusive work environment where the strengths and perspectives of each employee are both recognised and valued. About ALS ALS is a global leader in scientific testing, providing comprehensive testing solutions to clients in more than 60 countries across a wide range of industries, including environment, food and beverage, mining, personal care, pharmaceutical, healthcare and equipment reliability. Using state-of-the-art technologies and innovative methodologies, our dedicated international teams deliver the highest-quality testing services and personalised solutions supported by local expertise. We help our clients leverage the power of data-driven insights for a safer and healthier world. Eligibility To be eligible to work at ALS you must be a UK Citizen, Permanent Resident or either hold or be able to obtain, a valid working visa. How to apply Please apply on-line and provide a cover letter and CV that best demonstrate your motivation and ability to meet the requirements of this role. APPLY TODAY

Pharmaceutical Compliance Manager - Ely

At Compare the Market (CtM) our purpose is to make great financial decision making a breeze for everyone, and that purpose drives us every day. It's why we're on a mission to create an automated quoting engine, with the simplest of experiences, wrapped in a brand everyone loves! We change lives by making it simple to switch and save money and that's why good things happen when you meerkat. We'd love you to be part of our journey. We are hiring for a Compliance Manager! The Compliance Manager plays a key role in ensuring we meet our regulatory obligations while keeping customer outcomes at the heart of our decisions. You'll provide clear, confident advice across business initiatives, working proactively with teams to help them deliver innovation safely and within our regulatory risk appetite. You'll be a trusted advisor and challenger - spotting risks, sharing insights, and helping shape the right outcomes for our customers. This is a role for someone who is naturally curious - someone who doesn't wait to be asked but actively seeks out opportunities to improve how we work. You'll need to be comfortable navigating complexity, asking the right questions, and building great relationships across the business. Everyone is welcome. We have a culture of creativity. We approach our work passionately, improve constantly and celebrate our wins at every turn. We are an inclusive workplace and our employees are comfortable bringing their authentic, whole selves to work. Everyone is welcome. Be you. This means we're excited to hear from people with a range of skills, experiences and ideas. We don't expect you to tick all the boxes but would love to hear what makes you great for this role. You'll ideally have: • Experience of regulatory frameworks, particularly FCA requirements • Expose of ASA, CMA, Ofcom &amp; Ofgem regulations in a digital financial services context • A strong Compliance background within financial services • A logical, evidence-based approach to problem solving • High intellectual curiosity and a growth mindset • Proactive, self-starting attitude - able to work independently and spot what needs doing • Strong communication, influencing and stakeholder management skills • Excellent written and verbal communication skills Our people bring our purpose to life. We champion a culture of innovation and challenge. Some day-to-day responsibilities include: • Provide expert compliance advice and challenge across business activities, projects, and strategies • Support incidents, identify trends, and help assess whether regulatory notifications are required • Contribute compliance input to regulatory change initiatives • Influence decision-making through governance forums, embedding compliance into everyday operations • Monitor and share emerging regulatory trends, risks, and best practices • Partner with the business to continuously improve understanding and delivery of good customer outcomes There's something for everyone. We're a place of opportunity. You'll have the tools and autonomy to drive your own career, supported by a team of amazingly talented people. And then there's our benefits. For us, it's not just about a competitive salary and hybrid working, we care about what matters to you. From a generous holiday allowance and private healthcare to an electric car scheme and paid CSR days, we've pretty much got you covered! 'We are committed to offering equal chances to you throughout the application process, so if you require any special adjustments to be made, please let us know. We will work with you to make any appropriate arrangements.' #LI-JW1

Compliance Manager

Home: The Orchards Location: 2 Forsythia Road, Ely CB6 2FU Pay details: £43,551.00 per annum Hours: 40 Shifts: Monday to Friday (Flexibility required) Posted date: 27/03/2025 Closing date: 10/04/2025 Job Description: Care and Compliance Manager - Job Description Person Specification: Care and Compliance Manager - Person Specification How to Apply Email your CV and a cover letter outlining how you meet the criteria of the person specification to <a href="mailto:mohammed.rohman@greensleeves.org.uk" target="_blank">mohammed.rohman@greensleeves.org.uk</a> About Us Would you like to continue your career with one of the most respected care charities? At Greensleeves Care we deliver exceptional 24-hour residential, dementia and nursing care to older people across our 28 care homes in England. We are an accredited Living Wage employer and Greensleeves Care are endorsed with Skills for Care and an Assured City and Guilds provider who offer a range of free learning and development to our colleagues. As a Care and Compliance Manager, you will; <ul> <li>Assist the Registered Manager by leading the care team in achieving and where possible exceeding, care standards determined by CQC, Local Authority Contract Monitoring, and internal bench marking at the Home.</li> <li>Work with the care team and Home Manager to solve common operational issues and develop action plans to effectively improve the care and quality of the Home in accordance with Greensleeves Care policies and procedures.</li> <li>Develop and maintain professional relationships with the statutory, government registration bodies, professional partners and contract monitoring teams to ensure that the home conforms to best practice guidelines and Trust expectation in the delivery of care to residents.</li> <li>Maintain close working relationships with professional partners to achieve successful clinical care outcomes, and achievement of management performance objectives.</li> </ul>To apply, you will have; <ul> <li>QCF Level 4 in care or other relevant qualification</li> <li>Experience of managing staff in a Care Home or similar environment</li> <li>Working knowledge of MCA and DOLS</li> <li>High level of care knowledge</li> <li>An understanding of person centered-care</li> </ul>Rewards &amp; Benefits Package <ul> <li>25 days paid holiday (plus Bank Holidays)</li> <li>Free learning and development</li> <li>Company pension scheme - employers contribution matched up to 6%</li> <li>2 x Salary Death in Service benefit</li> <li>Medical Health Benefit (Beneden)</li> <li>Length of Service Awards at 5,10,20,30,40 and 50 years</li> <li>Voluntary Lifestyle Benefits through the Hapi App</li> <li>Cycle to Work Scheme</li> <li>Access to Employee Assistance Programme (EAP) and Wellbeing Thrive App</li> <li>Refer a Friend scheme (you can earn up to £300 per referral)</li> <li>Free DBS</li> </ul>DBS - The successful applicant will be appointed subject to providing evidence of ISA first and enhanced DBS disclosure. This post is not subject to the Rehabilitation of Offenders Act 1974. Greensleeves Care is an equal opportunities employer and welcomes applications from all sections of the community Greensleeves Care Core Values Respect - We treat residents and colleagues with dignity and value their unique life experiences and personal contributions Openness - We act openly and honestly, building confidence in our intentions and behaviour. We choose words and actions that are sincere, not misleading Responsibility - We are committed to meeting the needs of others and behave responsibility towards residents and colleagues, being careful of the choices we make We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.Please note that this role is open to UK-based candidates only <ul> <li> <ul> <li> <ul> </ul> </li> </ul> </li> </ul>

Care and Compliance Manager

Who We Are Intelliconnect is a leading manufacturer of coaxial RF connectors, adaptors, and cable assemblies, supplying products to market sectors such as Aerospace &amp; Defence, Medical, Industrial and Cryogenics. As a rapidly growing business with an ambitious plan for future growth and investment. Position Summary This position is responsible for overseeing the management and continuous improvement of Intelliconnect's Quality Assurance (QA) processes, ensuring the highest level of product quality, compliance with industry standards, and the effective management of internal and external audits. The QA &amp; Compliance Manager will lead and manage key areas including testing, calibration, non-conformance reporting, customer audits, and regulatory compliance. This role can be based at either our Corby, Northamptonshire site or Witham, Essex site, with the expectation of regular travel between both locations. Additionally, the QA Manager will be required to visit our US site twice yearly, with additional visits as needed for key support activities. What's the actual job to be done? <ul><li>Manage the test room and calibration of all test &amp; manufacturing equipment to ensure quality standards are maintained.</li><li>Lead the NCR, RMA, and SCAR processes from start to finish, including the preparation of reports to customers and driving continuous improvement actions.</li><li>Conduct and manage customer meetings and audits.</li><li>Oversee ISO 9001, ISO 45001, ISO 14001, and AS9100 audits, including coordinating USA audits.</li><li>Lead SC21 reviews and audits, ensuring that the required information, such as OTIF reports and CSIP, is accurately completed.</li><li>Manage the JOSCAR certification process and compliance with company policies, including the ESG improvement process and trade compliance requests.</li><li>Lead compliance with conflict materials legislation, ensuring that all related actions are taken in a timely and effective manner.</li></ul>What's the intended impact? The QA &amp; Compliance Manager will directly impact Intelliconnect's ability to maintain high-quality standards, achieve continuous process improvements, and maintain compliance with both customer requirements and regulatory frameworks. The role will contribute to resolving quality issues and reducing defects from reaching the test room and customers, ensuring greater customer satisfaction and operational efficiency. What type of person are we looking for? We are looking for an experienced and highly organised QA &amp; Compliance Manager with a strong understanding of manufacturing and testing processes, along with a track record of driving quality and compliance improvements. This person should be proactive in identifying root causes of quality issues and implementing corrective actions. What does success look like? Success in this role will be measured by the ability to: <ul><li>Efficiently manage the quality assurance processes and the associated audits.</li><li>Ensure a continuous reduction in quality issues reaching the test room and customers.</li><li>Implement effective corrective and preventive actions based on non-conformances, customer feedback, and audit findings.</li><li>Maintain a smooth-running test room and calibration processes that contribute to operational efficiency and compliance.</li><li>Foster a culture of quality and compliance throughout the organisation.</li></ul>What does this person care about? This person cares about: <ul><li>Ensuring high-quality standards in all aspects of production and testing.</li><li>Meeting and exceeding customer expectations through quality assurance practices.</li><li>Compliance with industry standards, regulations, and certifications.</li><li>Root cause analysis and implementing improvements to drive long-term solutions.</li><li>The success of the company and its continued adherence to quality and regulatory standards.</li></ul>What skillsets is this person using? <ul><li>Quality Management: Strong experience in managing QA processes, audits, and corrective actions.</li><li>Compliance &amp; Regulations: In-depth knowledge of industry standards, including ISO9001, ISO45001, ISO14001, AS9100, REACH, RoHS, and conflict materials legislation.</li><li>Root Cause Analysis: Ability to investigate quality issues and implement effective corrective and preventive actions.</li><li>Audit Management: Experience leading internal and external audits, ensuring compliance with relevant standards and regulations.</li><li>Project Management: Ability to lead and manage multiple initiatives and processes to drive continuous improvement.</li><li>Customer Relations: Ability to engage with customers, address their concerns, and provide timely and effective solutions.</li></ul>Minimum Qualifications Education: <ul><li>Bachelor's degree in Engineering, Quality Management, or a related field. Additional certifications in Quality Management or Health &amp; Safety (e.g., ISO, Six Sigma) are a plus.</li></ul>Experience: <ul><li>5+ years of experience in Quality Assurance, with a focus on manufacturing and testing.</li><li>Proven experience in managing audits, certifications, and compliance with ISO and other relevant standards.</li><li>Demonstrated ability to manage non-conformance processes (NCR, RMA, SCAR) and customer-facing quality issues.</li></ul>Knowledge: <ul><li>Working knowledge of ISO 9001, ISO 45001, ISO 14001, AS9100, and other regulatory frameworks.</li><li>Knowledge of environmental, health, and safety regulations and the implementation of compliance programs (REACH, RoHS, ESG, trade compliance).</li><li>Familiarity with SC21, JOSCAR, and conflict materials legislation.</li></ul>Skills: <ul><li>Strong problem-solving and root cause analysis skills.</li><li>Proficient in audit management and quality control processes.</li><li>Ability to communicate complex quality and compliance information clearly to both internal teams and customers.</li><li>Familiarity with quality management systems (QMS) and continuous improvement practices (e.g., Lean, Six Sigma).</li></ul>Job Responsibilities Quality Assurance Management: <ul><li>Oversee the test room management, ensuring all test equipment is properly calibrated and maintained.</li><li>Manage the NCR / RMA / SCAR processes, ensuring non-conformances are addressed with corrective and preventive actions.</li><li>Lead customer meetings and audits, ensuring customer requirements are met and quality issues are resolved promptly.</li></ul>Compliance &amp; Auditing: <ul><li>Ensure compliance with ISO9001, ISO45001, ISO14001, and AS9100 through regular internal and external audits.</li><li>Oversee SC21 reviews and audits, ensuring all required documentation (OTIF, RELEX, MANEX, Enabler map, CSIP) is up-to-date.</li><li>Manage JOSCAR certification and trade compliance requests.</li></ul>Regulatory &amp; Environmental Management: <ul><li>Oversee the Environmental, Health &amp; Safety programs and ensure legal compliance (REACH, RoHS).</li><li>Manage the Environmental Aspects Register, ensuring risk assessments are conducted regularly.</li><li>Investigate incidents and implement corrective actions to prevent recurrence.</li></ul>Process Improvement &amp; Root Cause Analysis: <ul><li>Investigate quality issues, conducting root cause analysis and driving continuous improvement actions to reduce defects and improve product quality.</li><li>Develop and maintain a systematic process for addressing quality issues and escalating them as needed.</li></ul>Other Responsibilities: <ul><li>Assist with the generation, authorisation, and review of quality manuals and procedures.</li><li>Facilitate management meetings, ensuring all relevant topics are discussed and actions are followed up.</li><li>Serve as the designated Health and Safety competent person, ensuring all safety-related regulations are adhered to.</li></ul>Other responsibilities, initiatives and ad-hoc projects as required. Internal and External Relationships <ul><li>Work closely with Procurement, Manufacturing, Engineering, and Senior Management to ensure quality standards are maintained.</li><li>Collaborate with regulatory bodies, customers, and suppliers to ensure compliance with quality and environmental regulations.</li></ul>

QA & Compliance Manager

The Quantitative Risk Manager, part of Convera's Financial and Regulatory Risk team, will play a crucial role in helping management understand and manage financial and regulatory risks through quantitative and qualitative assessments, enabling informed decisions, efficient resource allocation, and effective risk mitigation. You will be responsible for: • Quantitative Financial Risk Analysis: Perform detailed quantitative analyses on financial risks using statistical and mathematical models, providing insights and recommendations to support decision-making processes. • ICARA Report Support: Perform Capital Risk evaluation based on internal Risk models using R-Code. • Integration with Global Framework: Ensure the proper integration of the financial risk management program within the Enterprise-level risk management framework, escalating and discussing key risks at the group level. • Maintain Financial Risk Registers: Maintain the entity/country/region/global level risk registers and produce risk reporting as appropriate. • Risk Interpretation and Mitigation: Provide practical interpretation, application, and mitigation of risk to resolve issues raised across the organization. • Strategic Projects: Deliver strategic projects to enhance the company risk culture. • Other Duties: Perform other duties as assigned. You should apply if you have: • Minimum of 5-7 years of experience in a complex consumer financial services organization, including at least three years in quantitative risk management or consultancy. • Proficiency in quantitative analysis and risk modeling using R and /or Python. • Comprehensive understanding of FX Hedging /payment products, services, and operations (or equivalent in other financial services organizations). • Strong analytical skills, capable of analyzing root causes of business risk issues. • Good project management skills, with the ability to coordinate various projects with diverse participation. • FRM/PRM or CFA Certification is a plus About Convera Convera is the largest non-bank B2B cross-border payments company in the world. Formerly Western Union Business Solutions, we leverage decades of industry expertise and technology-led payment solutions to deliver smarter money movements to our customers - helping them capture more value with every transaction. Convera serves more than 30,000 customers ranging from small business owners to enterprise treasurers to educational institutions to financial institutions to law firms to NGOs. Our teams care deeply about the value we bring to our customers which makes Convera a rewarding place to work. This is an exciting time for our organization as we build our team with growth-minded, results-oriented people who are looking to move fast in an innovative environment. As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging. We offer an abundance of competitive perks and benefits including: • Market competitive salary • Opportunity to earn an annual bonus • Great career growth and development opportunities in a global organization • A flexible approach to work (hybrid work) • Generous insurance (health, disability, life) • Paid holidays, time-off, and leave policies for life events (maternity, paternity, adoption) • Paid volunteering opportunities (5 days per year) There are plenty of amazing opportunities at Convera for talented, creative problem solvers who never settle for good enough and are looking to transform Business to Business payments. Apply now if you're ready to unleash your potential. #LI-SU1

7 Jobs in Peterborough, UK