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Who We Are At Corvias, we're experts at developing solutions through partnership. Our mission is to be personally committed to solving our partners' most difficult, systematic challenges by reimagining what is possible and realizing more resilient communities together. We believe a culture of caring, purposeful, diverse and courageous humans who want to make a difference for our partners will help us achieve that mission. How You'll Contribute to the Team: The Quality Control &amp; Regulatory Compliance Manager supports the Operations Director in executing the Company's quality control, environmental &amp; safety programs and provides leadership, support, and training to local maintenance teams and vendors to ensure uniformity of policies and procedures. This hands-on role will direct and oversee daily activities of the Quality Control Technicians and will create an environment of teamwork and a culture of safety and accountability. This role is also responsible for ensuring operations are undertaken safely and in compliance with environmental SOPs and all applicable federal, state and local laws and regulations. The role requires advanced proficiency in maintenance trades including plumbing, electrical, appliances, carpentry, HVAC, and construction/repair and the ability to inspect completed work, identify deficiencies, analyze quality and compliance reports, document insurance incidents, and develop corrective action plans to improve quality operations and support continuous improvement. Primary Responsibilities Include: <ul><li>Lead the day-to-day operations of the Quality Control Program for installation-level property management employees and vendors, including quality control planning, quality control inspections, quality assurance, and quality improvement.</li><li>Train maintenance team and vendors on the Company's Quality Control Program guidelines and EHS laws and regulations, insurance claims, and contract compliance; educate on quality goals and standards, requirements necessary to meet these standards, and the procedures used to check that criteria are being met.</li><li>Ensure quality control measures are in place for all work orders completed by contractors, at a minimum of 5% of all work orders completed by Corvias Team Members and Make Ready homes.</li><li>Assign and coordinate Quality Control Technicians' work activities including inspections of neighborhoods, homes, community centers, grounds, work orders, warehouse inventory, and fleets to achieve program objectives.</li><li>Ensure uniformity of policies and procedures in managing the physical aspects of the building(s), HVAC, electrical, plumbing, carpentry, appliances and amenities as well as maintaining proper inventory.</li><li>Coach and develop team members on strategies to reduce turn times and expenses while maintaining the high quality standards set by the company.</li><li>Monitor and inspect maintenance operations to ensure compliance with Quality Control Program guidelines and ensure quality of completed tasks align with resident and partner expectations.</li><li>Identify Quality Control Program priorities and gaps related to SOPs and work with stakeholders to define strategies for improving operational efficiencies, standardization, employee adherence and risk mitigation.</li><li>Implement and deliver training on current and revised quality control processes with a focus on driving accountability and standardization across the installation.</li><li>Analyze quality and compliance reports to identify deficiencies and develop corrective action plans with the Operations Director, Facilities Director, Maintenance Managers, and Service Center Coordinators to improve quality operations and support continuous improvement.</li><li>Review financial and maintenance operations reports and make recommendations for improved efficiencies and budget optimization.</li><li>Create accountability and ownership among team members through communication of clear expectations, supervision, and provision of timely performance feedback.</li><li>Model the highest standards of business professionalism; lead the training and development of team members through coaching, motivating, and mentoring on company culture, business goals, and superior customer service.</li><li>Serve as the local primary Point of Contact (POC) for subcontractor, environmental awareness &amp; site safety orientation training and tracking.</li><li>Verify, audit, develop, and implement processes and programs to maintain OSHA and EPA compliance.</li><li>Serve as the local coordinator for the Corvias Lead Based Paint (LBP) and Asbestos Programs; track and oversee operations involving Asbestos and LBP.</li><li>Maintain the Respiratory Protection Program and ensure required employees maintain current medical clearance and fit testing requirements.</li><li>Provide training and oversight for the Corvias Hazard Communication (HAZCOM) Program.</li><li>Submit, develop, and follow-up on insurance claims managed in the Risk Management Information System (RMIS). Perform incident/accident investigations and identify risk mitigation and training opportunities.</li><li>Lead local audits, inspections, and investigations and coordinate resolution of issues.</li><li>Work closely with risk department leadership and their teams to ensure ongoing local compliance with applicable regulations and requirements.</li><li>Other duties as assigned.</li></ul>Role Specific Requirements Include: <ul><li>Bachelor's or Associate Degree preferred or equivalent experience.</li><li>7+ years of progressive experience in residential property management with an emphasis in facility management and maintenance, including 2+ years in a supervisory capacity.</li><li>Environmental or regulatory compliance experience in construction or property management maintenance activities.</li><li>Proven competency and success in electrical, plumbing, HVAC, appliance repair, carpentry, lock repairs, general maintenance, and construction repairs.</li><li>Certification as a Universal or Type I /Type II technician from an Environmental Protection Agency (EPA) approved technician certification program preferred.</li><li>Working knowledge of property management quality control concepts, analysis, and oversight.</li><li>Demonstrable knowledge or the ability to become knowledgeable in applicable EHS laws and regulations, insurance claims management, and applicable federal contract requirements.</li><li>Proactive approach to problem-solving with strong decision-making capability.</li><li>Demonstrated ability to work cross-functionally and build relationships at all levels inside and outside the organization, including effective conflict resolution.</li><li>Detail and process-oriented with the ability to trouble shoot and solve problems independently.</li><li>Proven success as a cross-functional collaborator with experience successfully gaining commitment from others through influence and persuasion.</li><li>Demonstrated ability to organize individual and team activities to ensure operations are highly productive and meet or exceed business goals.</li><li>Excellent oral and written communication skills with the ability to communicate information and ideas with clarity and precision.</li><li>Proven success in budgeting, financial analysis, projections, and expense control.</li><li>Computer proficiency, including working knowledge of word processing, spreadsheet, and database applications; familiarity with Entrata or property management software a plus.</li><li>Required to provide and maintain own basic hand and power tools related to work requirements.</li><li>Valid driver's license required with the ability to drive company vehicles.</li></ul>Competencies: <ul><li>Customer Focus - Prioritizes and takes action on the needs of both internal and external customers. Designs and delivers products and services with the customer experience top of mind. </li><li>Risk Management - The ability to assess and mitigate the degree of risk in plans or actions. Makes contingency plans to limit the magnitude of risk. </li><li>Teamwork and Collaboration - Capable of working well with others both on the team and cross-functionally to achieve individual goals, team goals, department goals, and/or organizational goals. Values diverse perspectives and working with others as a way to achieve the best output possible. </li><li>Problem Solving and Decision Making - Uses critical thinking to evaluate problems, gather information, understand causes, and identify best possible solutions. Invests time in planning, discovery, and reflection to drive better decisions and more efficient implementations. </li><li>Resilience - Thrives and grows in a rapidly changing and complex environment. Displays flexibility, activates networks, and adopts a continuous growth mindset to learn from mistakes and bounce back from adversity. </li><li>Creativity and Innovation - Thinks beyond the confines of traditional models to recognize opportunities and find new and better ways of doing things. Encourages experimentation and accepts failure as a driver of innovation. </li></ul>Exceptional Benefits for Exceptional Team Members As a company striving to be the best place to work, we want to ensure an environment of collaboration, inclusion and learning exists throughout all teams, locations and divisions. To support our team members, we offer a benefits package that is generous and flexible enough to meet you where you are today and tomorrow. Corvias employees are eligible for: <ul><li>A choice between two benefit-rich medical, dental and vision plans</li><li>401(k) with immediate 100% vesting and up to a 4% contribution match</li><li>Generous paid time off that increases throughout your career</li><li>12 paid holidays</li><li>Paid time off to volunteer</li><li>100% paid life and AD&amp;D insurance</li><li>Company paid short-term and long-term disability coverage</li><li>Parental Leave</li><li>Military Leave</li><li>Flexible Spending Accounts (Health and Dependent Care)</li><li>Complimentary Employee Assistance Program</li><li>Tuition reimbursement to support growth and development</li></ul>Equal Opportunity Employer/Veterans/Disabled Corvias Corporate Services, LLC (the "Company") does not discriminate in employment or applications for employment based on an applicant's sex, race, color, religion, sexual orientation, national origin, ancestry, service in the armed forces of the United States, disability, or any other protected classification as outlined by Federal, State or local laws Learn more about Corvias' External Recruiting Policy. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Quality Control & Regulatory Compliance Manager

Job description SUMMARY: The Compliance Specialist uses critical thinking skills to collect and analyze outcome data related to the clinical programs at Chrysalis House; assist with monitoring compliance related to state and federal, and CARF regulations as it pertains to overall agency performance and maintains a working knowledge of the policies and procedures of the organization. Primary components of the position include analyzing data pertaining to client outcomes and satisfaction surveys to assist the clinical team in implementing quality and performance improvement across the organization. The Compliance Specialist will also work with leadership to help address compliance/regulatory and accreditation standards, support organizational efforts to achieve accreditation from the Commission on Accreditation of Rehabilitation Facilities (CARF) and assist agency in maintenance and updating of Policies and Procedures. ESSENTIAL DUTIES AND RESPONSIBILITIES: <ul><li>Analyze, update, and modify procedures and processes to continually improve clinical and program operations in collaboration with leadership team. Provide a presentation of data outcomes on a consistent basis. </li><li>Audit EMR for accuracy and completeness of billing information, and the completeness of clinical notes </li><li>Manage new client orientation and ensure smooth, therapeutic and holistic onboarding process </li><li>Develop, refine and oversee a Performance Improvement Plan that supports and guides the leadership team; and measures program quality, efficiency, effectiveness, access, satisfaction, and adherence to program, Maryland Department of Health, and Commission on Accreditation of Rehabilitation Facilities (CARF) requirements and guidelines. </li><li>Support Chrysalis House as requested in the process of obtaining a three-year CARF accreditation. Maintain and update annually mandated business plans (Performance </li><li>Improvement, Strategic, Risk Management, Accessibility, Performance Improvement, Cultural Competence, and Technology) for organization under CARF standards. </li><li>Maintain organization's Policies and Procedure in collaboration with agency personnel and in compliance with Best Practices in treatment and state and nationwide standards of care. Maintain agency program manuals. </li><li>Provide ongoing education and training of employees regarding state-mandated as well as CARF-required courses and performance improvement priorities, processes, and outcomes. </li><li>Serve as a strategic planning, performance management, and compliance specialist who guides the adherence to State, CARF and internal policies and procedures. </li><li>Prepare agendas for a variety of meetings and maintaining committee Meeting Minutes as requested. </li><li>Serve as an in house-support to the CEO for a variety of special projects and initiatives, which may include strategic planning, various business plans and manuals, and application support for public grants. </li><li>Assist in facilitating therapeutic group sessions as needed </li><li>Other duties as assigned. </li></ul>EDUCATION and/or EXPERIENCE: Degree in Social Work, Healthcare, Nursing, Health Administration, Public Health, Human Services or related health field, Masters preferred. <ul><li>High level knowledge of behavioral health field </li><li>Demonstrated experience in data collection and analysis. </li><li>Knowledge of Electronic Medical Records (EMR) and ability of manipulate data for analytic purposes to identify trends. </li><li>Experience in Quality Improvement, Compliance and Accreditation programs preferred. </li><li>Knowledge of federal and state regulations/requirements in behavioral health setting or ability to learn quickly on the job. </li><li>Capability to create and modify diverse planning documents in conformance with agency requirements. </li><li>Strong analytical and problem-solving skills and demonstrated time management and priority setting skills. </li><li>Excellent communication, interpersonal and presentation skills, and strong ability to work across all departments or functions of the organization. </li><li>Proficient in Microsoft Office Suite </li><li>Ability to work in a fast-paced environment with changing priorities. </li></ul>OTHER SKILLS AND ABILITIES: <ul><li>Ability to provide genuine warmth, empathy, honesty, sensitivity towards clients to help assist in fostering positive transformation by maintaining a supportive availability to provide additional information to candidates to promote admission to the program.</li><li>Must demonstrate understanding of special treatment needs of women substance abusers in a residential treatment setting and show evidence of empathy, sensitivity, and maturity.</li><li>Must demonstrate highest professional ethical standards and adhere to Chrysalis House Core Values and Code of Ethics.</li></ul>PHYSICAL DEMANDS: While performing the duties of this job, the employee is regularly required to stand; use hands to handle or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk and hear. The employee is frequently required to walk, sit and taste or smell. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Chrysalis House, Inc. is an equal opportunity employer. We are dedicated to a policy of nondiscrimination based on race, color, religion, sex, gender identity, age, national origin, veteran status, sexual orientation, disability or any other protected class. Job Type: Full-time - Hours Monday thru Friday Pay: $50 - $55K Benefits: <ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Flexible schedule</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Retirement plan</li><li>Vision insurance</li></ul>Schedule: <ul><li>8 hour shift</li><li>Monday to Friday</li></ul>Work Location: In person

Compliance Specialist

Job Description Summary Organization's Summary Statement: The Youth Protection Compliance Manager serves as the University of Maryland's subject matter expert and central point of contact for youth protection programs involving minors. In collaboration with campus partners, this position maintains a youth program registry for university-affiliated programs involving minors to track program details, participant information, and compliance status. The Youth Protection Compliance Manager establishes policies and standardized procedures for centralized program management, mitigating identified risks. The Youth Protection Compliance Manager communicates the Maryland Department of Health regulations and UMD/USM policy requirements, resources, and training, to stakeholders across academic and administrative units. This role leads compliance assessments, including addressing violations for registered youth program activities, oversees required criminal background checks and Child Protective Services clearances for youth program staff, conducts campus-wide compliance audits, and provides timely status reports and risk mitigation strategies to university leadership. Physical Demands: This is a primarily a sedentary position involving extensive use of desktop computers. The position does occasionally require walking some distance to attend meetings and programs. Preferences: Satisfactory State of Maryland and FBI criminal background check and Child Protective Services clearance. Experience in the field of youth programming or youth protection. Experience working in an academic environment. Licenses/ Certifications: N/A Minimum Qualifications Education: Bachelor's degree from an accredited college or university. Experience: Five (5) years of professional program management experience. Other: Additional work experience as defined above may be substituted on a year for year basis for up to four (4) years of the required education. Knowledge of business acumen to understand key business drivers, organizational communications, and data. Skill in oral and written communication. Skill in the use of Microsoft Office products. Ability to exercise independent judgment and discretion. Ability to develop and administer new policies and procedures. Ability to interpret and apply policies, procedures, regulations, and laws. Additional Job Details Required Application Materials: Resume , Cover Letter , List of References Best Consideration Date: March 20th , 2025 Posting Close Date: N/A Open Until Filled: Yes Job Risks Not Applicable to This Position Financial Disclosure Required For more information on Financial Disclosure, please visit Maryland's State Ethics Commission website. Department VPA-Environmental Safety, Sustainability &amp; Risk Worker Sub-Type Staff Regular Salary Range $76,627 -$95,784 Benefits Summary For more information on Regular Exempt benefits, select this link. Background Checks Offers of employment are contingent on completion of a background check. Information reported by the background check will not automatically disqualify anyone from employment. Before any adverse decision, the finalist will have an opportunity to provide information to the University regarding disclosable background check information. The University reserves the right to rescind the offer of employment or otherwise decline or terminate employment if the information reported by the background check is deemed incompatible with the position, regardless of when the background check is completed. Employment Eligibility The successful candidate must complete employment eligibility verification (on Form I-9) by presenting documents that establish identity and work authorization within the timeframe required by federal immigration law, and where applicable, to demonstrate renewed employment authorization. Failure to complete employment eligibility verification or reverification within the timeframe set forth by law may result in suspension or termination of employment. EEO/AA Statement The University of Maryland, College Park is an Equal Opportunity/Affirmative Action Employer; all qualified applicants, including veterans and people with disabilities, will receive consideration for employment. UMD is actively engaged in recruiting, hiring, and promoting underrepresented communities. Please read the entire University of Maryland Equal Employment Opportunity and Affirmative Action Statement of Policy. Women, Minorities, Disabled, Veterans, and LGBTQ+ Welcome! Diversity Statement The University of Maryland, College Park, an equal opportunity/affirmative action employer, complies with all applicable federal and state laws and regulations regarding nondiscrimination and affirmative action; all qualified applicants will receive consideration for employment. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, religion, sex, national origin, physical or mental disability, protected veteran status, age, gender identity or expression, sexual orientation, creed, marital status, political affiliation, personal appearance, or on the basis of rights secured by the First Amendment, in all aspects of employment, educational programs and activities, and admissions. Title IX Non-Discrimination Notice The University of Maryland (UMD) does not discriminate on the basis of sex, gender identity or expression, sexual orientation, race, color religion, national origin, ethnicity, physical or mental disability, protected veteran status, age, genetic information or any other characteristic protected by law in its programs and activities. Specifically, Title IX prohibits discrimination on the basis of sex in UMD programs and activities, including with respect to admission and employment. Resources <ul><li>Learn how military skills translate to civilian opportunities with O*Net Online</li></ul>Search Firm Managed Recruitment There are some positions that are not advertised on this career site as the search is being managed by a Search Firm. Please visit the link below to see these available opportunities: Search Firm Managed Vacancies

Youth Protection Compliance Manager

Job Posting: JR100423 Compliance Analyst (Open) Department: UBalt Office of the Bursar, PM Position Type: Regular Open Date: 04-16-2025 Close Date: $60,000-$70,000 Job Description: Serving in the Office of the Bursar, this professional position provides auditing, analysis, and compliance work relative to student accounts and the student finance systems. The position serves as the compliance analyst responsible for the review and improvement of Federal, State, Board of Regents and UBalt policies and associated business processes. The position develops best practices and performs due diligence reconciliations and quality assurance analysis on student accounts and associated technologies. This position is responsible for the formal documenting, continuous monitoring, training, and process improvement for key administrative tasks performed by the unit staff with a goal of improving the student experience and mitigate operational and audit exceptions and findings. This position performs qualitative and quantitative analysis, using data from systems to improve business processes and in support of data driven decisions. Serves as the operations back-up to the Assistant Bursar. Responsibilities: Analyst functions Current Student Finance system and tools, to include the current Enterprise Resource Planning tool - Oracle PeopleSoft, the State of Maryland General Accounting Division R*stars system, CashNet tools (administration, e-bill, e-refund, e-payment, e-market, and payment plans), ImageNow and KeyPad cashiering. Perform data analysis for leadership to support data driven decisions and develop metrics for reporting. Mine the data output from the student finance systems to develop strong forecasting for: <ul><li>Student Account Receivables (AR) for financial clearance and defaulted payment plan. Perform ongoing forecasts, by student segment, and recommend communications/outreach activities to reduce the receivables and increase student enrollments.</li><li>Delinquent Student AR pre-CCU due diligence and submissions.</li><li>Student refunds via direct deposit and check requests.</li><li>Monthly Bookstore credits, new student seat deposits (freshman and law) and graduation fee payments. </li><li>Develop and maintain annual communication plan and templates for outbound automated communications.</li><li>Provide continuous enhancements to unit web pages.</li></ul>Follow up effort for the above is performed by the transactional owner within the Office of the Bursar. Compliance subject matter expert <ul><li>Responsible subject matter expert on Federal, State, Board of Regents and UBalt policies, procedures, and business processes. This includes legislation under consideration and policy changes. Evaluates financial impact of proposed legislation</li><li>Monitors, and reviews compliance and/or regulatory changes and suggests system modifications and business process improvements. </li><li>Ensures unit business processes are current with FERPA, Red Flags, PCI, GBLA and GDPR rules and regulations. </li><li>Recommends process changes and report findings to Bursar.</li><li>Tests for compliance through reconciliation and analysis.</li><li>Identify compliance training needs, either via the UBalt tool or develop needed training for impacted team members and/or colleagues.</li></ul>Application Administration, System Documentation, Training, and Development: <ul><li>Administer unit systems in support of effective, reliable, and sustainable operations. Serve as the super user for the Student Finance tool and backup business owner. Designs, develops, and implements specific initiatives to improve security and features within the systems, towards overall effectiveness and efficiency. </li><li>Perform routine application administration tasks on these systems following The University of Baltimore standards and procedures for functionality. Support systems including user account maintenance, security, and the creation and maintenance of fields, views, reports, dashboards, campaigns, workflows and other objects and functions. Develop the Office of the Bursar team to enable them to research system errors. Provides tier 2 support for escalated system tickets. Oversee testing in support of successful error free implementations.</li><li>Monitor online forums and email lists for changes and advancements in the systems, and advocate with system and business owners for their implementation and adoption. Apply vendor and industry standard best practices. Research add-on application packages and develops support analysis for acquisition of applicable programs.</li><li>Serve as an operational backup to the Assistant Bursar and Bursar in their absence. Examples of operational tasks are manual postings, import external files, generating data queries, cashiering manager approvals, and Maryland General Accounting Division submissions for student refunds. </li><li>Updates and maintains testing plans and end user documentation. </li></ul>Minimum Qualifications: <ul><li>Education: Bachelor's degree in accounting, business, finance, or a related field/discipline. </li><li>Experience: 3 years' experience in Accounts Receivable, Accounting, Customer Services, Student Services and/or related experience. Experience handling student or customer payment, accounts and/or collections with a professional customer focus. A general working knowledge of an ERP system or environment and intermediate skill level using Microsoft Excel. </li></ul>Preferred Qualifications: <ul><li>Education: Master's Degree or Business-related certificate</li><li>Experience: Experience with the Oracle PeopleSoft Campus Solutions student finance module in a public 4-year higher education institution. Experience documenting business and reconciliation processes. </li></ul>Required Knowledge, Skills, and Abilities: <ul><li>A strong working knowledge of the policies and procedures pertaining to student account receivables in a public university, including an understanding of accounting and auditing principles related to accounts receivable, cash handling and revenue. </li><li>Knowledge of federal, state, institutional and Board of Regents polices and regulations as it pertains to compliance, due diligence, and auditing of delinquent accounts. </li><li>A clear competency of Payment Card Industry data security standards, the Family Education Rights and Privacy Act (FERPA) related to confidentiality of student documents and FTC red flag rules to prevent identify theft. </li><li>An aptitude to evaluate and recommend process and procedure improvement which maximize operational resources. </li><li>Ability to establish and achieve goals, priorities, and timelines for self. </li><li>Ability to perform professionally, employing inherent customer service strategies, exercising judgment, discretion, diplomacy, and confidentiality. </li><li>Daily, this position is required to exercise initiative, make sound business recommendations related to state and federal polices and University and University System of Maryland (USM) policies and procedures. </li><li>This position works independently performing high touch customer service under limited supervision. </li></ul>We offer a competitive benefits package, including health, life, prescription, and dental plans, tuition remission benefits, paid leave (22 days of annual, 15 days of sick, 3 days of personal, and 14-15 holidays) and retirement plans with employer contributions. You can see more details on our benefits here. Additional Job Information: The University of Baltimore ("UBalt" or "University") does not discriminate on the basis of sex, gender, race, religion, age, disability, national origin, ethnicity, sexual orientation, gender identity, or other legally protected characteristics in its programs, activities or employment practices. UBalt is an Equal Opportunity/ADA Compliant Employer &amp; Title IX Institution.

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