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Excited to grow your career? Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to the Independent Compliance Risk Management (ICRM) Anti Money Laundering (AML) team. By joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Team/Role Overview The Compliance Anti-Money Laundering (AML) Risk Management Senior Officer is a senior level position responsible for establishing internal procedures to prevent money laundering and assist in all matters concerning financial crimes in coordination with the broader AML team. The overall objective is to utilize established disciplinary knowledge to identify inconsistencies in data or result and formulate strategic recommendations on policies, procedures, and practices. This role sits within the second line of defense on the Customer Risk &amp; Regulatory Response team under the Services AML Compliance Risk Management organization. Citi's Services business line provides global payment solutions to meet our clients' evolving needs, primarily Treasury and Trade Solutions (TTS). This is a globally focused role with a specific focus on the UK, Europe, and Middle East Regions, with an expectation to support other regions where necessary to ensure alignment on control. The position would suit an experienced AML/financial crimes practitioner who can confidently work with senior business leaders and advise on complex and sensitive matters, to ensure Citi growth strategy aligns to the established risk management model and protect Citi from financial crime. What you will do <ul><li>Support the safe growth and management of the Citi TTS business line and its associated higher risk segments through robust risk mitigation.</li><li>Execute and implement firm-wide AML risk management policy and strategic direction.</li><li>Maintain AML compliance program for the business including assessment of risks and the development of policies, procedures, and governance.</li><li>Identify and assess risk, vulnerabilities, and opportunities for efficient and effective risk coverage.</li><li>Work within team and across business/functional line management to assess complex issues, structure potential solutions, and drive effective resolution within permissible statutory and regulatory frameworks.</li><li>Evaluate and respond to escalated matters, further escalate as required, and advise senior management on next steps as needed.</li><li>Participate in and evaluate New Product and New Activity proposals including performing an AML risk analysis. Provide advice to the businesses regularly on new business initiatives, new products, business acquisitions, and client-related matters with respect to applicability of policies, resolution of potential red flags, or other client/transaction-related compliance escalations.</li><li>Provide support and liaise with regulators and Citi internal audit staff for AML matters including coordinating AML related examinations, audit and reviews, document production, and issue replies.</li><li>Participate in and manage various internal assurance processes including regional enterprise wide and horizontal risk assessments, self-assessment, internal audit, and compliance testing review.</li><li>Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets, by driving compliance with applicable laws, rules, and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing, and reporting control issues with transparency.</li></ul>What we will need from you <ul><li>Relevant Compliance/AML experience, preferably including Foreign Correspondent Banking, Fintech/NBFIs/Third-Party Payments.</li><li>Strong understanding of the global payments ecosystem (SWIFT requirements) and associated transparency requirements.</li><li>Demonstrable experience in assessing new products for AML risk and ensuring appropriate controls are in place to mitigate risk.</li><li>Anti-Money Laundering (AML) certification</li><li>Experience in managing regulatory exams and relationships with examiners and auditors.</li><li>Extensive knowledge of appropriate regulatory requirements including local and US laws, international and industry standards. Given this role will be EMEA based, an understanding of UK and EU AML regulations would be beneficial, such as the EU Money Laundering Directive, UK Money Laundering Regulations and Funds Transfer Regulations/FATF Recommendation 16.</li><li>Extensive knowledge of AML regulations, risks, and appropriate controls. </li><li>Demonstrated analytical skills, including the ability to analyze payment information and provide sound judgement of risk.</li><li>Demonstrated leadership and motivational skills, makes pragmatic decisions with confidence on behalf of the team in the Second Line of Defense.</li><li>Ability to work with regional and global partners, and influence and lead people across culture and senior level.</li></ul>Education <ul><li>Bachelor's degree/University degree or equivalent experience</li><li>Master's degree preferred.</li></ul>What we can offer you By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (annually reviewed), and enjoy a whole host of additional benefits such as: <ul><li>Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure.</li><li>A discretional annual performance related bonus</li><li>Private medical insurance packages to suit your personal circumstances.</li><li>Employee Assistance Program </li><li>Pension Plan </li><li>Paid Parental Leave </li><li>Exclusive discounts for employees, family, and friends </li><li>Access to an array of learning and development resources </li></ul>Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energised to join us, motivated to stay, and empowered to thrive. Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities. #LI-MP4 Job Family Group: Compliance and Control Job Family: AML Risk Management Time Type: Full time Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View the "EEO is the Law" poster. View the EEO is the Law Supplement. View the EEO Policy Statement. View the Pay Transparency Posting

Compliance Officer - Anti-Money Laundering Compliance Risk Management - Senior Vice President

Description About the firm Companies, investors and government entities around the world turn to Alvarez &amp; Marsal (A&amp;M) for leadership, action and results. Privately held since its founding in 1983, A&amp;M is a leading global professional services firm that provides advisory, business performance improvement and turnaround management services. When conventional approaches are not enough to create transformation and drive change, clients seek our deep expertise and ability to deliver practical solutions to their unique problems. With over 10,000 people providing services across six continents, we deliver tangible results for corporates, boards, private equity firms, law firms and government agencies facing complex challenges. Our senior leaders, and their teams, leverage A&amp;M's restructuring heritage to help companies act decisively, catapult growth and accelerate results. We are experienced operators, world-class consultants, former regulators and industry authorities with a shared commitment to telling clients what is really needed for turning change into a strategic business asset, managing risk and unlocking value at every stage of growth. To learn more, visit: AlvarezandMarsal.com. The team and role Based in London, this role is responsible for supporting A&amp;M's engagement risk management, as well as financial &amp; legal compliance and obligations across the European, Middle East, India, Cayman, Central Asia and BVI regions. The position reports to the EMEA Director of Risk &amp; Compliance. The role is expected to support the identification and assessment of both engagement and compliance risk, associated risk mitigation and related controls, reporting and monitoring across multiple SBUs and geographies in the region. It will work closely with the European Finance team and the European Legal team, along with nominated SBU Risk Leads, SBU Ops Leads and MDs to support the implementation and management of both risk and compliance procedures and activities, identifying opportunities to enhance their efficiency wherever possible. Key elements of this role include:<ul><li>Supporting the firm's designated Money Laundering Reporting Officer (MLRO) to manage our Anti Money Laundering process for the UK business and in other jurisdictions across each of our regional locations.</li><li>Supporting the EMEA Director of Risk &amp; Compliance to implement, manage, and report on engagement level risk management practices across each of our regional locations and SBUs, including support on the completion of engagement risk reviews with MDs in EMEA, and support to other geographies as required,</li></ul>Key Responsibilities Anti-Money Laundering Compliance Support the Money Laundering Reporting Officer in EMEA to manage AML compliance, including working with the MRLO to provide guidance on potential AML risks and issues as needed:<ul><li>Day to day management of AML on-boarding processes carried out across Europe, Middle East, India, Cayman &amp; BVI; escalating concerns to the MRLO as appropriate and supporting the wider team to understand and adhere to requirements for effective AML submissions. Work with the MRLO and other team members to ensure adequate cover is available in times of absence, always providing continuity of these processes. </li><li>Work with the MRLO to ensure that A&amp;M complies with AML regulations regarding suspicious activity reporting, supporting internal and external submissions as required/appropriate and flagging concerns to the MRLO.</li></ul>Regulatory risk &amp; compliance - Europe (incl Eastern Europe), Middle East, India, Cayman, Central Asia and BVI Support the MRLO to identify key issues and developments affecting the A&amp;M Europe business from a regulatory compliance and reporting context, including:<ul><li>Helping to maintain a register of regulatory compliance obligations for each A&amp;M European jurisdiction.</li><li>Supporting the design and implementation of programs, policies and procedures.</li><li>Performing targeted risk assessments to identify, evaluate and prioritize compliance risks.</li></ul><ul><li>Supporting the co-ordination of required regulatory reports, submissions and applications.</li><li>Supporting MRLO reviews of firm-wide compliance activity, compliance policies and processes, as well as audits of SBU compliance activities across the business.</li></ul>Engagement Risk Management Support the EMEA Director of Risk &amp; Compliance (DRC) with implementation, management and support of the EMEA Risk Quality Assurance (RQA) Framework:<ul><li>Supporting SBU/geographical Risk &amp; Ops leads to carry out effective engagement risk reviews with MDs.</li><li>Supporting the maintenance and population of the EMEA RQA dashboard.</li><li>Supporting preparation of reporting packs for SBU Heads/Country Leads.</li></ul><ul><li>Supporting the implementation of the RQA framework with new SBUs or territories.</li><li>Supporting the design and development of enhancements to the RQA dashboard.</li><li>Supporting SBUs/territories outside of EMEA that are looking to adopt the RQA framework/dashboard.</li><li>Supporting the DRC on actions for the Global Risk Managers group and relevant sub-committees.</li><li>Supporting the DRC with site visits across EMEA to deliver training, Risk Reviews and audits where necessary.</li></ul>Internal audit - liaison, review &amp; change implementation <ul><li>Work with the DRC/MRLO and the Internal Audit team to support regular reviews of AML &amp; Risk controls, processes and policies.</li></ul>Ad hoc requests, review and reporting Support the DRC/MRLO to undertake research, review and analysis of various regulatory directives or new reporting requirements, as requested by the ECFO, EGC, DGC and Europe Leadership from time to time. Skills and Qualifications<ul><li>Experience of A&amp;M's Anti Money Laundering processes is desirable.</li><li>AML experience/training/qualifications beneficial but not essential, as training will be arranged.</li><li>Experience of Quality/Risk management beneficial but not essential, as training will be provided.</li><li>Ability to work on their own initiative, identifying issues in their areas of responsibility that require review and escalating to the DRC/MRLO as required.</li><li>Ability to build solid working relationships with colleagues and key stakeholders.</li><li>Good organisation skills with the ability to prioritise work, adjust to changes in workload and coordinate resources in order to meet deadlines.</li><li>Strong 'team player' who can interact easily with colleagues and has strong communication skills.</li></ul>Why Join Alvarez &amp; Marsal?<ul><li>Competitive package: Salary plus bonus and benefits including 25 days holiday, private medical and dental insurance, and opportunities to travel to our overseas offices.</li><li>Career development: A&amp;M values high performance and rewards individual contributions, offering excellent growth opportunities in a dynamic, global organization.</li><li>Exposure to complexity: Work within a pan-European business where you will engage with diverse challenges and play a pivotal role in driving success.</li></ul>

Risk & Compliance Officer (EMEA)

Employer Kingston Council /*generated inline style */ Location(s) Sutton /*generated inline style */ Contract Type Permanent /*generated inline style */ Working Hours Full Time /*generated inline style */ Grade E/F /*generated inline style */ Hours Per Week 36 /*generated inline style */ Salary Range £30,189 - £37,536 /*generated inline style */ Salary Basis Per annum /*generated inline style */ Leave Entitlement 25 days /*generated inline style */ Application Deadline 03/01/2025, 23:55 /*generated inline style */ Anticipated Interview Date(s) 14 - 16th Jan 2025 /*generated inline style */ About the Borough Joining us, you get to work for not just one high performing London Borough, but two. Kingston and Sutton councils have a number of shared services serving both authorities, with some teams and roles more focussed on one council than the other, but the majority are shared across both, meaning you get multiple opportunities to learn from a wider pool of activities and two different political bodies. We work flexibly in both Kingston and Sutton offices, and support working at home or flexible working patterns that enable you to tailor your working and personal life. We provide the equipment and tools to enable you to work flexibly, and in return ask you to use that flexibility to be creative and ambitious in the services we deliver. There are some really exciting things happening in both boroughs. In Sutton, we are developing the London Cancer Hub, a world leading cancer research and treatment hub that will bring together professionals from across different sectors to identify and test new treatments and therapies. Over in Kingston, we are undertaking the largest housing regeneration programme ever delivered in the borough, building new energy efficient housing that will transform some of our oldest Council owned housing. Both boroughs have publicly committed to doing what they can to tackle the climate emergency and are investing in new technologies and societal change that will help bring carbon emissions down and improve our climate impact. You should choose Kingston and Sutton if you are looking for an opportunity that will challenge you to deliver more, support you to achieve personal ambitions, and expect you to put borough residents at the heart of what you do. Kingston is a beautiful Royal borough with a historic setting on the banks of the Thames with excellent schools and a bustling retail centre, all surrounded by open green spaces such as Richmond Park and Bushey Park, former recreation grounds for Tudor Kings and Queens. The Council is controlled by a Liberal Democrat Administration and has a council plan "Greener, Fairer, Safer, Together", that sets out a vision to be a vibrant, diverse and inclusive borough where residents are active, empowered, engaged and able to remain independent and resilient. The Council engages with residents through a number of forums and events through the year, and like Sutton plays a leading role in developing the South West Region of London. Sutton is a well connected attractive part of London that has a reputation for excellent schools, green and leafy open spaces, and a history that drives a thriving heritage and culture offer through our museums and libraries. The Council is controlled by a long established Liberal Democrat Administration and has high ambitions set out in its corporate plan "Ambitious for Sutton", that will ensure Sutton remains a great place to live, work and raise a family. The Council plays a leading role in a number of local partnerships and places great emphasis on engaging effectively with its residents, listening to local voices and making their message heard across London Government. /*generated inline style */ About the Role and our Ideal Candidate Purpose of the job: To provide support to the Environmental Health, Licensing and Trading Standards services (Regulatory Services) <ul><li>To act as a first point of contact for all referrals, service requests and complaints to the Service</li><li>Make an initial assessment of enquiries and complaints and using a good knowledge of the issues and legislation dealt with by the Service make and determine the best route for resolution.</li><li>Provide technical advice and information to customers and wherever possible resolve complaints/service requests at the first point of contact.</li><li>To receive and process licence applications ensuring consultation and liaison with all statutory bodies showing strong attention to detail when processing the licenses and checking the validity of supporting paperwork.</li><li>To Support other members of the team in their duties and cover as appropriate</li></ul>/*generated inline style */ About Us The Royal Borough of Kingston -Upon - Thames and the London Borough of Sutton launched their Shared Environmental Service in October 2106. The Regulatory Compliance Team is the first point of contact for all communication into the shared service at Sutton. Although we are a shared service you will be predominately based in Sutton. Regulatory Services is responsible for a wide range of services focused on protecting people, communities, businesses and the environment. These services include environmental health, trading standards and licensing. /*generated inline style */ Our Offer To You As an organisation that values and nurtures talent, we're committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills. We're constantly striving to improve our ways of working so putting your ideas across however big or small; will be fully encouraged and supported by your colleagues and our dynamic and experienced management team. In addition we offer a modern and flexible working environment for our staff supported by our IT infrastructure, Google Chromebooks and Google Apps, which have acted as a key enabler for collaborative and streamlined working. We operate hybrid working, a flexible working model which allows staff to work from a variety of locations and staff are not required to work within the office 5 days a week. It enables staff to achieve a work life balance whilst still meeting the needs of the organisation. Employees have access to a wide range of benefits, some of which include: <ul><li> Generous annual leave entitlement plus bank holidays (pro-rata if part-time working hours apply) </li><li> Three volunteering days per year in Kingston or Sutton </li><li> Flexible and agile working arrangements </li><li> Comprehensive learning and development programme </li><li> Discounts on a range of local shops, restaurants, gyms and leisure centres </li><li> Interest free season ticket loans </li><li> Local Government Pension Scheme </li><li> Bicycle loan facilities and cycle to work scheme </li><li> Zip car scheme </li><li> Free eye tests and contribution towards glasses </li><li> Confidential wellbeing and counselling support </li><li> Subsidised gym membership </li></ul>/*generated inline style */ Application Process Please apply online outlining what skills, abilities and experience you can bring which makes you an ideal candidate for this role. Please ensure you refer to the requirements outlined in the job profile when completing your application. The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and submit your application as soon as possible to avoid disappointment. We are committed to Equality, Diversity and Inclusion (EDI) so all personal information that can identify job applicants e.g. name, title etc is completely anonymised during the shortlisting process. Our hiring managers review applications based on the knowledge, skills and experience demonstrated in your application, and how well these match the job profile. Our HR Shared Service with Sutton Council was recently recognised nationally for having the 'Best Inclusion and Diversity Programme' at the PPMA Excellence in People Management Awards 2023, something that we're incredibly proud of. Hiring managers are encouraged to ensure that their interview panel is diverse, and representative of a range of protected characteristics, to help remove unconscious bias and ensure candidates are treated fairly during the selection process. Some characteristics may not be obvious, but our panels are diverse wherever possible. We have a number of measures in place to inform and support our approach, including mandatory EDI and unconscious bias training for all staff, safer recruitment training for diverse panel members, engaging with our staff networks and encouraging allyship. We are fully committed to removing barriers and enhancing the diversity of our workforce. /*generated inline style */ Additional Information We are proud to be a diverse and welcoming Borough. Our aim is to create a workforce which reflects the community we serve, and staff feel a sense of belonging. We celebrate and respect differences and appreciate the value of having a diverse workforce. We welcome and encourage applications from people of all backgrounds, particularly Black, Asian and Minority Ethnic, and disabled candidates, as these groups are currently under-represented in our workforce. As a Disability Confident employer, we are committed to thinking differently about disability and taking action to improve how we recruit, retain and develop disabled people. We guarantee to interview all disabled applicants who meet the minimum essential criteria for a role. We offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement forums and inclusive staff networks who help drive our diversity agenda. We are an accredited London Living Wage Employer and this means that everyone working at the Royal Borough of Kingston, regardless of whether they are permanent employees or third-party contractors and suppliers receive the London Living Wage. The real Living Wage is higher than the government's minimum, or National Living Wage, and is an independently calculated hourly rate of pay that is based on the actual cost of living. The UK has introduced a new points-based immigration system affecting EU and Non-EU workers and sponsorship requirements. We advise checking the for right to work guidance. /*generated inline style */ Job Profile /*generated inline style */ /*generated inline style */ /*generated inline style */ /*generated inline style */ /*generated inline style */

Regulatory Compliance Officer

Technical Audit &amp; Compliance Manager (Compliance &amp; Quality) Remote/Hybrid - London/Bristol/Manchester/Birmingham Key Responsibilities <ul> <li>Develop and maintain Internal Audit Programmes.</li> <li>Relevant inputs are made during external audits.</li> <li>Undertake Compliance, Discipline and IMS Audits ( in accordance with the 3 lines of defence model )..</li> <li>Process non-conformities that are identified through the audit process subsequently have a root cause analysis conducted and process improvement initiatives developed and progressed.</li> <li>Opportunities for improvement that are identified are explored and implemented where practicable.</li> <li>Produce written reports for senior leadership on audit outputs.</li> <li>Maintain Integral's certifications, accreditations, memberships and licences.</li> <li>Relevant inputs are made during RFI / RFP /PQQ activities.</li> <li>Ensure that all IMS documentation is current and relevant and uploaded to the ICDL.</li> <li>Provide relevant reports on documentation that requires review, is in-date, is due for update, and other data as required.</li> <li>Build and maintain relationships with key internal stakeholders.</li> <li>Assist in internal investigations.</li> <li>Other relevant duties as required.</li> </ul>Experience and Qualifications (Preferred, but not essential) <ul> <li>Experience in a similar role with a minimum of 5 years' experience.</li> <li>Have membership of a professional body e.g. CQI, IIRSM, IOSH, IET, etc.</li> <li>ISO 9001:2015 Quality Management System Lead Auditor Certified.</li> <li>ISO 14001:2015 Environmental Management Systems Internal Auditor Certified.</li> <li>ISO 45001:2018 Occupational Health &amp; Safety Internal Auditor Certified.</li> <li>IOSH/IIRSM Certificate in Risk Management or similar.</li> <li>IOSH/NCRQ Certificate in Health and Safety or similar.</li> <li>Incident Investigation Trained.</li> <li>A discipline specific trade qualification.</li> <li>Proficient with MS applications such as Word, Excel and PowerPoint.</li> <li>Maintains CPD.</li> </ul>

Technical Audit & Compliance Manager

Job Summary Job Description What is the opportunity? To join a hardworking, dedicated and proactive team, integral to the delivery of RBC's core conflicts management activities. As a key element of the Group Compliance function, Employee Compliance interacts with other Compliance Teams, functional teams (such as HR, Law Group and Finance) and, most importantly, RBC's client-facing teams across its Capital Markets, Wealth Management and Investor and Treasure Services platforms - offering a great opportunity to gain real exposure to and understanding of all areas of a large financial institution. What will you do? <ul><li>Work as part of the team providing sound regulatory advice, processes and tools to enable employees to meet their employee compliance obligations.</li><li>Support the delivery of RBC's core conflicts management activities, through established personal account dealing, outside business activities and gift and entertainment processes</li><li>Maintain and continually seek to enhance Employee Compliance processes to achieve greater efficiency and effectiveness</li><li>Help develop and encourage others' participation in a strong and consistent compliance culture.</li></ul>What do you need to succeed? Must-have <ul><li>Experience in making judgements from applying policies and processes to non-routine scenarios with imperfect information.</li><li>Be comfortable in a fast paced environment, where non-routine and/or complex issues are common</li><li>Be able to handle complex issues, projects, and processes.</li><li>Demonstrate strong moral and ethical principles. A willingness to learn, accept accountability, demonstrate initiative and support effective co-operation.</li></ul>Nice to Have <ul><li>Previous relevant experience is preferable but not essential, for example experience working with Employee conflicts management systems, processes and policies and Conflict management focused rules and regulations (e.g. FCA COBS and/or SYSC)</li></ul>What's in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. Agency Notice RBC Group does not accept agency resumés. Please do not forward resumés to our employees, nor any other company location. RBC Group only pay fees to agencies where they have entered into a prior agreement to do so and in any event do not pay fees related to unsolicited resumés. Please contact the Recruitment function for additional details. Job Skills Audits Compliance, Critical Thinking, Data Gathering Analysis, Decision Making, Industry Knowledge, Internal Controls, Interpersonal Relationship Management, Product Services, Risk Management, Strategic Thinking Additional Job Details Address: 100 BISHOPSGATE:LONDON City: London Country: United Kingdom Work hours/week: 35 Employment Type: Full time Platform: CHIEF LEGAL &amp; ADMIN OFFICE GRP Job Type: Regular Pay Type: Posted Date: 2024-12-19 Application Deadline: 2024-12-29 Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above Inclusion and Equal Opportunity Employment At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities. We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process. Join our Talent Community Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you. Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

Assistant Compliance Manager

Job Summary Job Description What is the opportunity? <ul><li>To add value to the RBC Brewin Dolphin platform by providing advice and guidance on compliance related matters; participating in business projects, marketing initiatives, and providing proactive solutions from a Compliance and Regulatory Risk standpoint.</li><li>To advise the business in its management and mitigation of regulatory and reputation risk resulting from non-compliance with applicable regulatory standards.</li></ul>What will you do? Contribute to the functioning of RBC Brewin Dolphin compliance programmes, including: <ul><li>Support the activities of the RBC Brewin Dolphin Compliance Advisory team and champion the embedding of a compliance awareness culture throughout the business by proactively engaging with stakeholders at all levels of seniority. </li><li>Deliver compliance induction training, ad-hoc face-to-face compliance engagement and training, compliance scenario-based training and branch visits (as required).</li><li>Carry out appropriate regulatory analysis to provide considered compliance advice and challenge to stakeholders on a timely basis for ongoing business as usual (BAU) activities. This includes support to areas of the Investment Management and Financial Planning business and primary responsibility for covering Dealing (Best Execution &amp; Transaction Reporting), Conflicts of Interest, Market Abuse Regulation (MAR), Regulatory Change &amp; Lessons Learned and Compliance led investigations.</li><li> Provide guidance and assistance to stakeholders in relation to adherence to Compliance owned policies. Facilitate resolving any compliance related issues and BAU queries pertaining to Dealing activities, Conflicts of Interest, MAR and Regulatory Change. Provide compliance review for approving Marketing Communications and Financial Promotions.</li><li>Support the Line Manager in reviewing relevant policies and procedures owned by the Compliance Advisory Team to ensure these are compliant with regulations.</li><li>Maintain and proactively support continuous improvements of Compliance processes and controls, including reviewing policies, collating management information and reviewing FCA communications as they relate to Dealing activities, Conflicts of Interest, MAR and Regulatory Change.</li><li>Provide guidance to stakeholders on relevant new legislation and regulations applicable to RBC WME business activities.</li><li>Providing support in order to maintain the accuracy of the Regulatory Compliance Management system and participation in the compliance risk assessment.</li></ul>What do you need to succeed? Must-have <ul><li>Experience in financial service industry and good understanding of the Wealth Management industry, business activities and best practices.</li><li>Ability to apply the FCA Handbook rules impacting the Wealth Management sector.</li><li>Solid experience in Regulatory or Compliance role, preferably with experience in Dealing regulations such as Best Execution and Transaction Reporting, Conflicts of Interest, MAR.</li><li>Ability to independently take forward initiatives while collaborating, sharing information and being an effective team player. </li><li>Ability to maintain an open relationship with stakeholders on all levels.</li><li>Excellent influencing skills and strong ability to communicate effectively with stakeholders, providing direction and challenge where required.</li><li>Nice-to-have</li><li>Some experience managing others in a regulatory role in financial services.</li></ul>What is in it for you? We thrive on the challenge to be our best - progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. <ul><li>A comprehensive Total Rewards Program including bonuses, flexible benefits and competitive compensation</li><li>Leaders who support your development through coaching and managing opportunities</li><li>Opportunities to work with the best in the field</li><li>Ability to make a difference and lasting impact</li><li>Work in a dynamic, collaborative, progressive, and high-performing team</li><li>A world-class training program in financial services</li><li>Flexible working options fully supported.</li></ul>Agency Notice RBC Group does not accept agency resumés. Please do not forward resumés to our employees, nor any other company location. RBC Group only pay fees to agencies where they have entered into a prior agreement to do so and in any event do not pay fees related to unsolicited resumés. Please contact the Recruitment function for additional details. Job Skills Audits Compliance, Critical Thinking, Data Gathering Analysis, Decision Making, Detail-Oriented, Financial Regulation, Industry Knowledge, Product Services, Risk Management, Strategic Thinking Additional Job Details Address: 12 SMITHFIELD STREET:LONDON City: London Country: United Kingdom Work hours/week: 35 Employment Type: Full time Platform: CHIEF LEGAL &amp; ADMIN OFFICE GRP Job Type: Regular Pay Type: Salaried Posted Date: 2024-10-16 Application Deadline: 2024-12-25 Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above Inclusion and Equal Opportunity Employment At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities. We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process. Join our Talent Community Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you. Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

Compliance Manager, RBC Brewin Dolphin

Role: Senior Compliance Officer (Advisory and Operations) Location: London Position type: Full time, permanent The Senior Compliance Officer will form part of MS Amlin Underwriting Limited's (MS AUL) Compliance function. The role holder will play a key role in supporting the delivery of the function's Compliance plans and the delivery of its Compliance Mandate. They will work alongside the other members of the team to deliver best in class compliance support to key business stakeholders. The Compliance function forms part of the wider Risk &amp; Compliance function and is located with MS AUL's second line of defence. The role holder will effect change by promoting the need to achieve regulatory compliance within the business and ensure that compliance plays a key role in the delivery of MS AUL's strategy and day-to-day activities. You will work across all areas of compliance, including advisory, operations, financial crime and monitoring. You will be expected to contribute in equal measure across all disciplines within the team and support the Senior Managers accordingly. About the Job <ul><li>Providing timely and high quality advice/challenge to the stakeholders across the business on regulatory considerations.</li><li>Building positive relationships with peers across the business to ensure that regulatory considerations are central to MS AUL's operations.</li><li>Supporting the Senior Managers in delivery of their respective integrated assurance plans.</li><li>Working alongside the Senior Managers to undertake in-depth thematic compliance monitoring reviews and report on your findings to relevant committees and working groups.</li><li>Providing training and support to the business on regulatory affairs, advising and leading through change.</li><li>Working with Senior Managers to support production of Compliance papers to MS AUL's committees and working groups</li><li>Undertaking horizon scanning of emerging regulatory risk and working with the Senior Managers to help ensure operationalisation of change is delivered appropriately.</li><li>Attending operational and project meetings to provide regulatory advice and challenge to business stakeholders</li><li>Providing ad hoc assistance and support to the Risk and Compliance Leadership Team on specific initiatives as required.</li><li>Engage in market-wide initiatives and groups to understand and shape market thinking.</li><li>Championing a culture of risk awareness</li><li>Working with peers across the MS Amlin group of companies on group wide initiatives.</li></ul>You're going to enjoy this job if you also... <ul><li>Enjoy collaboration and building lasting relationships with stakeholders</li><li>Take pride in the quality of your work</li><li>Thrive in a fast paced environment and embrace transformation</li><li>Enjoy providing a valuable service to the business</li><li>Like working with a talented team of people</li><li>Are not afraid to challenge the status quo</li><li>Love constantly learning and developing yourself</li></ul>What you'll need: <ul><li>Solid experience of working in a compliance function within the GI sector and/or consultancy experience in this space.</li><li>Working knowledge of the activities of a second or third line function within the Financial Services sector</li><li>Ability to clearly and concisely communicate in writing and verbally</li><li>Ideally have worked in Risk or Compliance function within the Lloyd's market</li></ul>What you can expect from us: <ul><li>Competitive Base Salary</li><li>Performance Related Discretionary Bonus</li><li>Holiday: 28 days core annual leave, and you can buy up to 5 days</li><li>Pension: A minimum 2% employee contribution plus 7% MS Amlin contribution (9%) up to a maximum of 5% employee contribution plus 13% MS Amlin contribution (18%)</li><li>Private Medical: cover for yourself. Family members/dependants can be added.</li><li>Flex Fund: £1,000 (pro-rated based on start date) to spend on flexible benefits.</li><li>Life Assurance: 5 x annualised base salary</li><li>Enhanced Parental Leave (maternity and paternity): 6 months full pay, entitled from day 1.</li><li>Continuous Learning Approach: Including study support with professional qualifications.</li><li>Employer Supported Volunteering: 3 days volunteering leave.</li><li>Annual health screening </li><li>Give as you earn</li><li>Cycle to work</li><li>Season ticket loan</li><li>Green car scheme </li><li>Retail discount platform </li></ul>About Ms Amlin MS Amlin is a group of leading global (re)insurance companies, and we are part of the global top-10 non-life insurance group MS&amp;AD. We operate through four legal entities operating in the Lloyd's, Continental European, US and Bermudian global (re)insurance markets. This role is in our Lloyd's business Our Lloyd's business writes a diverse (re)insurance portfolio and specialises in providing insurance coverage to commercial businesses and offering reinsurance protection to other insurance companies around the world. We operate from our offices in the heart of London's (re)insurance district and from our market hubs in Asia and the Middle East. We work in partnership with our brokers and clients to provide proactive risk solutions and support across a broad range of trades and industries. We operate through our Lloyd's Syndicate 2001, and we can trace our roots in the insurance market, back over 100 years. #LI-MSAUL

Senior Compliance Officer (Advisory and Operations)

Compliance Manager Application Deadline: 31 December 2024 Department: Legal &amp; Compliance Employment Type: Permanent - Full Time Location: London Description Systematica Investments Limited (acting as general partner of Systematica Investments LP) is a Jersey-based hedge fund manager with c.US$16 billion assets under management (AUM) across a diversified range of trading strategies. Systematica Investments has a global presence with offices in Jersey, Geneva, London, New York, Singapore and Shanghai. The successful candidates will act as the principal point of contact for employees on day-to-day regulatory matters within the UK and will work closely with other members of the Legal and Compliance team globally across the business. Key Responsibilities <ul><li>Contributing to the establishment and operation of Systematica's global Compliance programme, liaising with the Senior Management and advising on relevant regulatory matters and good practice within the industry, in order to ensure that Systematica maintains its robust compliance control framework.</li><li>Supporting and working within the wider Legal &amp; Compliance team of the Systematica Group, based in the UK and other jurisdictions to ensure global compliance across the Systematica Group with all applicable laws, regulations and policies.</li></ul>Skills Knowledge and Expertise General Duties <ul><li>Conducting trade compliance monitoring across all asset classes traded and implementing system improvements.</li><li>Overseeing the provision of comprehensive advisory, monitoring and control services to Systematica's entities. </li><li>Maintaining the various regulatory registers such as Breaches / Complaints etc.</li><li>Maintaining, and improving where required, the Compliance Monitoring Programme, Business Risk Assessment and providing Management Information on this to the Board.</li><li>Oversight of AML related matters such as sanction screening process and reporting on matters arising or omissions and remediation as required.</li><li>To review customer due diligence and sign off in relation to the existing customers 'routine review cycle.</li><li>To review and sign off 'new customer' due diligence and 'trigger event' customer due diligence as required;</li><li>Maintaining robust compliance reviews on Systematica's processes.</li><li>Monitoring and update of compliance manual, policies, procedures, processes and controls while ensuring consistency within the operation of the business with group standards and any regulatory obligations. </li><li>Ensuring staff are and remain aware of internal policies and procedures and their obligations.</li><li>Managing the assessment and acceptance of new business.</li><li>Encouraging and supporting a compliance culture within Systematica's offices. </li><li>Maintaining a thorough awareness of industry best practice and developments in relation to applicable regulatory laws/guidance, (both locally and internationally), including AML obligations.</li><li>Attending as required, multi-jurisdictional compliance meetings and ensuring that all action points are followed up and dealt with as appropriate.</li><li>Preparing quarterly compliance reports for the Board of Directors (and any ad-hoc reports as required) and attendance at Systematica's board meetings as required. </li><li>Ensuring that the Board is kept apprised of industry best practice and any such developments and changes in regulatory requirements/guidance, and that internal procedures are devised / adapted as required.</li><li>Ensuring that any regulatory action points are efficiently brought to the Boards attention and that timely progress is made to address / resolve them.</li><li>To act as the main point of contact with the FCA (and any other applicable bodies) either through correspondence or in the event of any regulatory inspection to assist with any such undertaking. </li></ul>Experience, Knowledge &amp; Skills <ul><li>At least five years' experience in a compliance role, in order to understand the complexities and breadth of the role;</li><li>Experience within an asset management environment and previous trade compliance experience is strongly preferred;</li><li>Exposure to other regulatory markets, such as the US, Jersey and / or Switzerland is advantageous;</li><li>Excellent communication skills and the ability to interact with all staff at all levels;</li><li>Strong organisational skills and the ability to manage a range of competing priorities and projects to tight deadlines;</li><li>An analytical and methodical mind;</li><li>Broad and pragmatic thinker; and</li><li>Proficient in MS Office software.</li></ul>Educational &amp; Professional Qualifications <ul><li>Educated to degree (or equivalent) level or higher, preferably from a leading university;</li><li>A relevant professional qualification, such as ICA International Diploma in Compliance.</li></ul>Benefits Systematica Investments provides you with excellent benefits from day 1. We provide private medical insurance for you and your immediate family. We offer competitive salaries combined with an attractive bonus and pension plus free drinks and snacks at the office. We also offer paid parental leave with enhanced leave for mothers/primary carers. We are an equal opportunity employer and value diversity at our company.

Compliance Manager

Compliance Manager Department: Compliance Employment Type: Permanent - Full Time Location: London Reporting To: Simon Jenvey Description As UK Compliance Manager you play a key role in delivering the Compliance Plan for our UK regulated entity, and effectively operating our compliance systems and controls. You will be responsible for implementing and monitoring our UK compliance policies and procedures across all areas of the UK business, advising CFC's internal stakeholders on all aspects of UK compliance and supporting our key external stakeholders, including our domestic regulators (both the FCA and Lloyd's). You will deliver exceptional service to CFC's underwriting teams and other business functions, as well as to our carriers and other business partners, including in respect of CFC Syndicate 1988. About the role Help manage the Group UK's compliance function, including the operational management of the UK Compliance team, currently two UK Compliance Managers, Compliance Analyst and Compliance Assistant. Your responsibilities will include but not be limited to: <ul><li>Ensure CFC Underwriting complies with all internal policies, all laws and regulations applicable to its activities, including activities authorised and regulated by the FCA.</li><li>Support with the turnkey managing agent of CFC Syndicate 1988 to ensure the Syndicate operates in accordance with FCA requirements and continues to meet at applicable Lloyd's regulatory and compliance requirements.</li><li>Understand and identify the domestic regulatory requirements applicable to CFC Underwriting, including both the FCA and Lloyd's, and advise internal stakeholders on the application of these requirements to our business.</li><li>Support the Compliance Monitoring Manager in the planning and roll-out of the Compliance Monitoring Programme.</li><li>Effectively operate our compliance systems and controls, including our financial crime and sanctions controls and conduct risk controls</li></ul>About you You are an excellent communicator both written and spoken, who is adept at working professionally with a wider variety of stakeholders, including up to board level. <ul><li>You are able to demonstrate technical compliance experience, ideally acquired working at a Lloyds managing agent or UK based company market insurer. </li><li>As well as the above you will have extensive technical knowledge of the FCA Handbook and or Lloyd's Principles, alongside the application of a principles based regulatory framework highly regarded.</li><li>London market insurance experience essential, either with a managing agent, insurer, broker or MGA</li></ul>Core Values N.A

About Aggregate Industries UK We are at the heart of construction, committed to building progress and transforming the industry to deliver a more sustainable future for all. We are recognised as one of the safest, most customer-focused companies in this space and we are looking for you to be part of our movement to grow, innovate and develop together to create continuous value. Join today and build progress with us. The Opportunity Join us as a Waste Compliance Manager, where you'll play a crucial role in ensuring the safe, efficient, and compliant handling of waste materials. This position is ideal for someone with a chemistry background and a passion for environmental responsibility. You'll be at the heart of operations, liaising with customers and internal teams to deliver technical excellence and maintain regulatory compliance. <ul> <li>Assess waste enquiries by following established procedures, including pre-acceptance, sampling, and compatibility checks, to ensure proper routing and processing.</li> <li>Collaborate with sales, customer services, and operational teams to provide seamless service, ensuring all required information for quotes, transport, and acceptance is logged and accessible.</li> <li>Ensure compliance with permits and waste management licences, while advising on transport, labelling, and consignment note requirements.</li> <li>Maintain site management systems, prepare data, and contribute to reviews while ensuring confidentiality and accuracy.</li> <li>Conduct environmental monitoring, liaising with laboratories for sample analysis, and producing waste classification reports as needed.</li> </ul>Who You Are You're a detail-oriented professional with a strong technical background and a commitment to maintaining environmental and regulatory standards. Your ability to manage multiple priorities and collaborate across teams makes you an asset in any situation. Here's what makes you a great fit: <ul> <li>A degree or HNC in chemistry or equivalent validated analytical experience.</li> <li>Knowledge of waste legislation, including Hazardous Waste Regulations and the Landfill Directive (training provided).</li> <li>WAMITAB/COTC qualification</li> <li>Experience in classifying waste for disposal and transport.</li> <li>Strong organisational and communication skills, with a problem-solving mindset and a positive, can-do attitude.</li> <li>A full, clean driving licence and the flexibility to support site visits and sampling tasks.</li> </ul>Benefits Competitive Salary, plus bonus, 25 days holiday + your local bank holidays (with options to increase) and other benefits - all recognising the contribution you bring Company car or car allowance. Be valued and supported, working as part of a highly respected team in a business that has a huge focus on Health &amp; Safety We care about you and your family. That's why we offer enhanced family benefits, including maternity, paternity, and adoption leave. We understand that your personal life and family well-being are just as important as your career, so we're committed to supporting you every step of the way. Be part of something bigger with our "Women Empowered - Stronger Together Mentor Program," designed to support, inspire, and uplift women across the business. This initiative pairs women with mentors, creating a powerful support network that promotes career growth and personal development. Free 24/7 remote GP service for you and your household, offering medical advice, prescriptions, referrals, and same-day appointments. Opportunities for career progression both at home and abroad (via our parent company Holcim) Join our affinity groups selected by and populated by our employees which bring together employees with similar backgrounds and interests to have powerful influence on the workplace Staff discounts including special rates for garden landscaping products We are committed to building a diverse environment and are proud to be an equal opportunity employer. You will receive consideration for employment without regard to race, religion, gender, gender identity or expression, sexual orientation, national origin, disability or age. Team Production &amp; Operations Role South East Locations Sivyer, Morden Wharf Remote status Hybrid Remote

Waste Compliance Manager

Compliance Officer We're looking for a Compliance Officer to join our Property Services Team service located at our Head Office in Islington. £30,000.00 per annum, working 35 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression. Want to feel valued? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning &amp; Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day. This post provides support to the compliance team with the administration of compliance activities in Look Ahead and third-party landlord properties. Compliance covers areas such as Fire Safety, Asbestos, Legionella, Electrical Safety, Gas Safety and Lifts insurance inspections. This post will maintain systems and contracts and works closely with contractors, landlords and colleagues within the asset management and central services teams. The focus is to administer the delivery of a high-quality service that ensures: <ul> <li>All properties are fully compliant with all statutory and regulatory requirements and Approved Codes of Practice.</li> <li>The management of incoming compliance documents, including initial Quality Assessment and uploading onto the appropriate systems.</li> <li>The monitoring of compliance activities in landlord properties, working in partnership with all landlords and stakeholders.</li> <li>To monitor all necessary actions and recommendations to ensure compliance in line with Look Ahead policies and procedures.</li> </ul> All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. What you'll do: Operational <ul> <li>First point of contact for all areas of compliance.</li> <li>Ensure all compliance is completed in line with Look Ahead policies and procedures in compliance with Health and Safety legislation and regulatory requirements.</li> <li>Be responsible for the data management of incoming compliance documents, including initial QA (for accuracy and suitability) and uploading onto the appropriate systems.</li> <li>Maintain accurate compliance records and update IT systems from the activities of the compliance service.</li> <li>Produce KPI's on a weekly basis for the management compliance meetings.</li> <li>To co-ordinate the activities of contractors, consultants and staff relating to access and corresponding with customers.</li> <li>To undertake relevant monitoring tasks as required to support the team in its partnership working with other landlords.</li> <li>Conduct site meetings with Look Ahead staff, contractors, and landlords.</li> <li>Support and cover compliance colleagues when they are unavailable.</li> </ul>Contract Management <ul> <li>Deliver contract administration on asbestos, legionella, fire, electrical, gas and lift contracts (planned testing, inspection and servicing, responsive repairs and improvement works).</li> <li>Make visits to site to monitor contractor performance against key performance indicators.</li> <li>Provide day-to-day contact for all relevant contractors and work with them to ensure the correct planning and programming of compliance services.</li> <li>Contributing to contract management meetings and supporting as required.</li> </ul>Finance &amp; Budgets <ul> <li>Raise and authorise works up to the delegated authority for the post holder.</li> <li>Review and validate variation orders, applications for payment and invoices in a timely manner so that payments to contractors and suppliers are made in line with their contract terms and conditions and to ensure financial control.</li> <li>Provide information as required for budgeting and business planning purposes.</li> </ul>Customer Service <ul> <li>Corporate - Deliver excellent service to customers.</li> <li>Equality and Diversity - Actively promote Equality and Diversity policy in all aspects of your duties.</li> <li>Safeguarding - Adhere to effective safeguarding practice for vulnerable adults and children.</li> <li>Dignity and Respect - Treat all colleagues with dignity and respect whilst at work so that they are able to and encouraged to meet their full potential by working in a non-threatening environment free of harassment and/or bullying.</li> <li>Data Protection - Ensure that the principle of confidentiality and the requirements of the Data Protection Act are fully applied to the work of your service area.</li> <li>Information Sharing - Work in line with the relevant protocols and service level agreements to enable the effective sharing of information between agencies.</li> </ul>Team Working &amp; Communication <ul> <li>Work in partnership with contractors, Local Councils, other housing associations and other colleagues from LACS to ensure service delivery.</li> <li>Develop robust and effective stakeholder and supplier relationships and work closely with the relevant contractors to develop partnering arrangements.</li> <li>Support collaborative and cross functional working and share resources across the Property Services Team, and the wider Housing Service to meet operational targets and priorities should a need occur.</li> <li>Liaise with residents who are undergoing work to their home, dealing with their needs sensitively and obtaining feedback. Explain technical plans and specifications to a non-technical audience.</li> </ul>Training &amp; Development <ul> <li>Identify and undertake training and development opportunities as required to ensure the available skills are in place to meet business objectives.</li> <li>Be willing to undertake any training identified to meet the needs of the service.</li> </ul>Health &amp; Safety <ul> <li>Comply with all health and safety legislation for your area of work, ensuring that plans are prepared and adhered to, and risks identified are managed and monitored as required.</li> </ul>Other <ul> <li>Work in conjunction with the Housing Department to utilise available powers to gain entry to tenants' homes for essential inspections or work. This may involve attending and giving evidence at both the County and Magistrates Court if necessary.</li> <li>Represent LACS at external meetings as and when required.</li> <li>Undertake such other tasks as may be reasonably requested by your line manager.</li> </ul> This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead About you:<ul> <li>Good verbal and written communication skills</li> <li>Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement.</li> <li>Has a practical and logical mind and is naturally well organised.</li> <li>Thrives on change and enjoys dynamic diverse environments.</li> <li>Is confident with high levels of self-esteem.</li> <li>Is respectful, articulate, and sensitive in style of communication.</li> <li>Is motivated towards excellence and improvement of personal performance with a can do attitude.</li> </ul>What you'll bring: Essential: <ul> <li>Good working knowledge of all areas of Compliance.</li> <li>Strong IT skills particularly in MS Word and Excel.</li> <li>Knowledge of housing - related regulatory and compliance requirements.</li> <li>Experience in escalating concerns and following through to completion.</li> </ul>Desirable: <ul> <li>Knowledge and experience in a housing and/or support environment</li> <li>Knowledge and experience with compliance systems and software, such as True Compliance.</li> </ul>About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us. We have a strong social purpose and we live and work by our values: <ul> <li>We focus on Excellence and innovation.</li> <li>We are Caring and Compassionate.</li> <li>We are Inclusive and Trusted.</li> <li>We work in Partnership and are One-Team.</li> </ul> Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Compliance Officer

Compliance Manager Location: London Core Hours: Monday - Friday 8:00am - 17:00pm Role Purpose: Integral UK is seeking a dedicated and proactive Compliance Manager to join our team. The Compliance Manager will be responsible for overseeing and maintaining a safe and compliant working environment across various sites within the portfolio. The successful candidate will be from a technical background with solid industry experience to be able to support the requirements of the role. They will have strong knowledge of compliance standards, SFG20 guidelines, industry best practices and building safety requirements. The candidate be required to have excellent communication skills, and the ability to implement effective compliance management systems. This role offers an exciting opportunity to contribute to the success and resilience across the portfolio. Main Duties &amp; Responsibilities: • Develop, implement, and maintain compliance policies and procedures to ensure adherence to applicable laws, regulations, and industry standards within the building services industry. • Conduct regular audits and inspections of our facilities, equipment, and operations to identify any compliance gaps or areas for improvement. • Support site teams in a "lead from the front" approach to closing out of compliance gaps/findings. • Collaborate with cross-functional business support functions to ensure that compliance protocols are understood and followed. • Maintain up-to-date knowledge of regulatory changes, best practices, and industry trends. • Provide guidance and hands on training to employees on compliance matters, including the proper handling of hazardous materials, personal protective equipment (PPE), emergency response protocols, etc. • Monitor and evaluate the effectiveness of compliance programs, initiatives, and training activities, and make recommendations &amp; implement enhancements or modifications as needed. • Prepare and submit reports to Account Director on compliance activities, incidents, and mitigation plans. • Develop and nurture relationships with internal/external auditors, regulators, and industry associations to stay informed of compliance requirements and ensure smooth regulatory interactions. • Act as the point of contact for any compliance-related inquiries, investigations, or audits and collaborate with internal stakeholders to address and resolve any issues. • Key point of contact and subject matter expert for requirements relating to Building Safety Act. Experience &amp; Qualifications: • Sound technical knowledge with a clear understanding of the Building Safety Act, Building Regulations, British Standards and Industry best practice (SFG20, CBM, etc). • Experience in a similar role with a minimum of 5 years' experience. • Have membership of a professional body e.g. CQI, IIRSM, IOSH, IET, etc. • ISO 9001:2015 Quality Management System Lead Auditor Certified. • ISO 14001:2015 Environmental Management Systems Internal Auditor Certified. • NEBOSH diploma in Occupational Health and Safety Management. • Proven track record of successfully implementing and maintaining compliance management systems. • You will be an expert in the applicable legislation, have hands on experience, and you will be confident liaising with regulators, trade unions and forums. • Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels. • Strong problem-solving skills and the ability to make sound judgments and decisions based on risk assessment. • Ability to manage multiple priorities and work effectively under pressure. • Proficient with MS applications such as Word, Excel and PowerPoint. #OC

Technical Compliance Manager

We are seeking a highly motivated Operations and Compliance Manager to drive operational excellence, regulatory compliance, and quality improvement across our care homes. This pivotal role focuses on delivering exceptional care while ensuring adherence to all relevant standards and best practices. You will work closely with Registered Managers, senior leaders, and external agencies, leading audits, improving care delivery, and promoting a culture of learning and continuous improvement. This post is working across nine care homes spanning North London and Essex (Frequent travel required - vehicle essential) About Us: We operate nine care homes offering tailored support and care for 551 residents. We are committed to providing meaningful lives for older adults through person centred care, fostering independence, and promoting emotional, mental, and social wellbeing. Key Responsibilities: Operational Leadership &amp; Compliance: <ul> <li>Lead quality assurance activities and ensure compliance with CQC standards.</li> <li>Conduct monthly provider visits, creating action plans with home leaders.</li> <li>Oversee financial performance, supporting care homes to meet operational KPIs.</li> </ul>Quality &amp; Performance Monitoring: <ul> <li>Analyse performance data and trends to develop action plans.</li> <li>Lead investigations into complaints, incidents, and safeguarding concerns.</li> <li>Support preparation for inspections and external audits.</li> </ul>Training &amp; Development: <ul> <li>Drive staff development through coaching, mentoring, and hands on support.</li> <li>Promote best practices and ensure teams understand regulatory standards.</li> </ul>Stakeholder Management: <ul> <li>Collaborate with the London Fire Brigade, Local Authorities, and safeguarding boards.</li> <li>Build strong relationships with staff, families, and volunteers.</li> </ul>Digital Innovation &amp; Reporting: <ul> <li>Support implementation of digital tools for compliance and service monitoring.</li> <li>Provide accurate management reports and performance updates.</li> </ul>What we are looking for: <ul> <li>RMA/NVQ Level 4/ILM 5 or Registered Nurse qualification.</li> <li>Minimum 3 years' senior management experience in adult social care.</li> <li>Proven leadership, coaching, and performance management skills.</li> <li>Experience in multi site care home management and quality improvement.</li> <li>Strong knowledge of CQC standards, safeguarding, and DoLS procedures.</li> </ul>Why Join Us? You will play a key role in shaping the future of our care services, driving improvements, and making a tangible difference in the lives of our residents. Jewish Care is the largest provider of health and social care services for the Jewish community in the UK. Every week, we touch the lives of 10,000 people. We provide services to a range of people including older people, people with mental health needs and people living with dementia. Our five values are at the heart of the way we work. They drive how we act as individuals and as an organisation and shape our culture. We value Excellence, Integrity, Innovation, Compassion, and Inclusivity. Jewish Care operate a rolling recruitment process and reserve the right to close the advert once a suitable candidate has been identified.

Care and Nursing Home Operations and Compliance Manager (Multi - Site)

LLP Compliance Officer Croydon Affordable Housing are looking for a 'Can Do' Compliance Officer to join our small team. You will play a crucial role in establishing and maintaining relationships with Tenants, Contractors and other Stakeholders. Croydon Affordable Housing is a small housing charity which was set up in 2017 by Croydon Council. The charity manages under 1000 properties and reports to an independent charity board. This is an exciting opportunity for an enthusiastic and committed individual to take a lead role in ensuring that Croydon Affordable Housing fulfils its duty as a landlord. You will have the skills and experience of data management. Broad knowledge of Property Compliance elements with the eagerness to learn as there will be training opportunities. The ability to work across departments and sectors is vital as you will be working closely with the Health and Safety Team, Compliance Team and Suppliers, to ensure our properties are compliant with the relevant British legislations. This role is not only focused on operational delivery, so you'll have experience of building strong relationships and winning the confidence of your team and other stakeholders. There will be a strong emphasis on both verbal and written communication skills, creative collaboration, negotiating, and the confidence to present to Senior Teams on cases. If you have the relevant skills and experience to help us deliver our positive vision for Croydon Affordable Housing, then we would love to hear from you. If you would like to discuss the role informally, please contact the Property/Tenancy Manager - Robert Leigh at <a href="mailto:Robert.Leigh@croydon.gov.uk" target="_blank">Robert.Leigh@croydon.gov.uk</a> Full time 36 Hours To view the LLP Compliance Officer role profile please click here Closing date 20 December 2024 @11:59pm Equal Opportunities and Safeguarding Statement Croydon Council is an inclusive employer and welcomes applications from all sections of the community. Subject to business needs, we will be pleased to consider applications from candidates seeking flexible working arrangements and support hybrid working, whereby staff attend the workplace for part of their working week and work from home, or elsewhere, remotely for the rest of the time. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role.

LLP Compliance Officer Grade 8 (£38,934 £40,755)

The Company Cover Genius is a Series E insurtech that protects the global customers of the world's largest digital companies including Booking Holdings, owner of Priceline, Kayak and Booking.com, Intuit, Uber, Hopper, Ryanair, Turkish Airlines, Descartes ShipRush, Zip and SeatGeek. We're also available at Amazon, Flipkart, eBay, Wayfair and SE Asia's largest company, Shopee. Our partners integrate with XCover, our award-winning insurance distribution platform, to embed protection for millions of customers worldwide each year. Our team and products have been recognized with dozens of awards including by the Financial Times which ranked Cover Genius as the #1 fastest-growing company in APAC in 2020. Our diverse team across 20+ countries and many language groups commit itself to diverse cultural programs, in particular "CG Gives" which makes social entrepreneurs out of us all and funds development initiatives in global communities. Our People are Bold, Authentic, Purposeful and Inspired Our People are not Perfect, Traditional, Complacent or Cautious About the Role Cover Genius operates mainly as an MGA, distributing policies via embedded protection. However, Cover Genius also has meaningful risk bearing capacity within its internal carriers - collectively referred to as "Asservo", which means "I protect" in Latin. Cover Genius is seeking an Insurance Operations &amp; Compliance Manager to join our Asservo team in ensuring the efficient functioning of Cover Genius's internal carriers by managing and optimising Asservo's entity management, process management and data management. What will your day look like? You will... <ul><ul><li>Be the main (or additional where necessary) point of contact for Asservo entities for the local Asservo managers, fronting insurer partners, reinsurers and brokers and coordinating responses to their concerns; preparing presentations for entity management / board meetings</li><li>Oversee the processes necessary to run a multinational insurer: there are many processes that need to be run to make an insurer function and you will be responsible for making sure it is understood who is carrying them out, when and coordinating processes that require input from multiple sources</li><li>Ensuring risk controls are documented and carried out</li><li>Maintaining contract and due diligence data as well as other crucial data inputs</li><li>Coordinating Asservo efforts for internal Asservo projects and cross functional team projects</li></ul></ul>To help us level up, you'll ideally have: <ul><ul><li>5+ years experience in working in underwriting operations or claims operations</li><li>Experience in designing efficient processes and overseeing their smooth functioning</li><li>Ability to communicate complex ideas in a clear, concise manner both verbally and in writing</li><li>Problem solving and advocating for pragmatic solutions to real problems</li><li>Proven ability to foster and develop relationships with key external and internal stakeholders</li><li>Excellent organizational skills and the ability to independently take initiative on projects </li><li>Ability to adapt quickly to a start-up pace environment and culture</li></ul></ul>Cover Genius not only cares about being the best in our industry, we care about our team. We're a business that understands life can be fluid and so we flex to ensure we provide the environment to suit that. What does that mean? • Flexible Work Environment - we are outcome focussed and understand that for our people to perform at their best flexibility is critical. • Employee Stock Options - we want our people to share in our success, we reward them with ownership for their contribution in creating a world-class company. • Work with like-minded people who are passionate about both the work we're doing and giving back. Our CG Gives programs enables us to all become philanthropists through our peer recognition and rewards system. • Social Initiatives - pictures speak a thousand words! Sound interesting? If you think you have the best composition of the above, send us your resume and let's chat! * Cover Genius promotes diversity and inclusivity. We don't tolerate discrimination, demeaning treatment of anyone, or harassment due to race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status.

Insurance Operations & Compliance Manager

Are You Ready to Revolutionize Compliance in E-Commerce? At Amazon, we don't just embrace change - we create it. We're seeking a visionary Senior Compliance Manager to join our Amazon EU S.a.r.l. UK (AEU UK) Compliance team and lead our consumer credit compliance efforts. This isn't just a job; it's an opportunity to shape the future of e-commerce compliance. As our Senior Compliance Manager, you'll: • Pioneer compliance strategies for Amazon's consumer credit activities, ensuring we align with all applicable FCA requirements • Be the go-to expert for credit compliance, providing game-changing insights to senior leadership • Architect innovative, compliant solutions that keep pace with our rapidly evolving business landscape • Champion customer-centric outcomes while navigating complex regulatory waters Are you the compliance trailblazer we're looking for? • You thrive in high-velocity environments and see challenges as opportunities • Your extensive industry knowledge isn't just impressive - it's transformative • You're comfortable with ambiguity and excel at finding clarity in complex situations • You're not afraid to challenge the status quo, even when facing senior leadership • You have a passion for diving deep and uncovering insights others might miss At Amazon, we're not just compliant - we're setting the benchmark. We're delighting our customers through compliance solutions tailored to the needs of our customers, and we want you to be part of this exciting journey. Are you ready to make history? Join us and help write the next chapter in Amazon's story! Key job responsibilities • Second-line ownership UK credit compliance, demonstrating customer obsession by providing expert advice on consumer credit regulation (CONC) and maintaining high bar for conduct across the business • Drive innovation in new product launches by diving deep into compliance requirements, ensuring design aligns with customer needs and regulatory expectations • Invent and simplify education and training programs to keep stakeholders current on regulatory expectations, including FCA conduct rules and financial promotions standards • Be the bar raiser for FCA Conduct and Consumer Duty rules, serving as a key point of contact for leadership to seek guidance and constructive challenge • Have backbone; disagree and commit on core compliance policies and processes, ensuring they're integrated into business practices to keep customer outcomes at the forefront of decision-making • Deliver results by leading regulatory reporting efforts, ensuring accurate and timely submission of regulatory returns • Think big and develop a team of regulatory subject matter experts by setting and upholding a high bar for regulatory expertise • Demonstrate ownership in day-to-day compliance activities within AEU UK, taking responsibility for risk materialization and escalations that may lead to non-compliance • Earn trust through regular, data-driven reporting to senior leadership on the compliance status of overall credit propositions About the team AEU UK Compliance is an ambitious, growing team of professions who are passionate about supporting Amazon grow in a compliant and scalable way. We are an innovative group that challenge each other to ensure we maintain high standards and enjoy internal debate to make sure we keep our core values at the forefront of how we work. BASIC QUALIFICATIONS - Experience in compliance, audit or risk management - Bachelor's degree or equivalent PREFERRED QUALIFICATIONS - Subject matter expertise of FCA rule book (including CONC, DISP, SYSC etc.) - A successful track record of delivering advice at both an operational and strategic level - Excellent team player with the ability to work closely with others to deliver results, identify and resolve issues - Exceptional communication Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (<a href="https://www.amazon.jobs/en/privacy_page" target="_blank">https://www.amazon.jobs/en/privacy_page</a>) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit <a href="https://amazon.jobs/content/en/how-we-hire/accommodations" target="_blank">https://amazon.jobs/content/en/how-we-hire/accommodations</a> for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Senior Compliance Manager, Amazon Europe SARL (UK Branch)

Job summary We are looking for a Compliance Manager to support with the areas ofregulatory compliance within the practice. This is a varied rolewhich requires excellent organisation skills.Attention to detail with a high levelof accuracy is essential, as is the ability to prioritise effectively and meetdeadlines. We are ideally looking for a candidate who has experience of working in general practiceor has a knowledge of CQC standards and requirements. Main duties of the job Working closely with the Business Manager, this newly created role will be responsible for HR functions and contractual documentation, ensuring CQC compliance, completion of mandatory submissions and annual maintenance checks are carried out. They will review and maintain a database/intranet (Clarity TeamNet) and ensure robust record keeping in all areas. About us We have 2 GP partners and a full complement of clinical and non-clinical staff, providing care to a patient population of 8,500.We operate from modern purpose-built premises with excellent transport links. Job description Job responsibilities HR HR functions for all employedstaff, including recruitment, employment checks, performance management, retirement, leaveentitlement, appraisals etc. Issuing of offer letters andcontracts for staff under the direction of the Business Manager Ensure HR records are maintainedfor all staff, including DBS checks, contracts, absenteeism and trainingrecords Implement mandatory and personaldevelopment training Implement induction training fornew staff Arrange and conduct whereappropriate appraisals for all admin and clinical staff Support and mentor staff, both asindividuals and as team members Keep abreast of changes inemployment legislation Maintain up-to-date HRdocumentation (including job descriptions, employment contracts, DBS checks andemployment policies) Ensure Teamnet staff recordsincluding HR Checks, immunisations and staff training are up to date Organisational Maintain Clarity Teamnet withagreed process (complaints, significant events etc). Manage the complaints process Manage the significant eventprocess Management of Non-Clinical CASAlerts Ensure clinical CAS alerts areprocessed in a timely manner Liaise with the PPG in conjunctionwith the Operations Manager Management of NHS.uk, Googlereviews and any other review platform. Organise staff and patient surveysand review GPPS results Ensure all mandatory declarationsare completed and submitted on time (eDEC, annual complaints return, NWRS, etc) Manage and process communicationsfrom NHSE, the ICB and other stakeholders. Production of best practice adminaudits CQC Ensure compliance with all aspectsof CQC Liaise with team members ensuring departmentalresponsibilities with regards to CQC are completed (prescribing, IPC, etc). Ensure CQC searches are runregularly and acted on. Keep up to date with CQCassessment criteria and any other regulatory requirements Job description Job responsibilities HR HR functions for all employedstaff, including recruitment, employment checks, performance management, retirement, leaveentitlement, appraisals etc. Issuing of offer letters andcontracts for staff under the direction of the Business Manager Ensure HR records are maintainedfor all staff, including DBS checks, contracts, absenteeism and trainingrecords Implement mandatory and personaldevelopment training Implement induction training fornew staff Arrange and conduct whereappropriate appraisals for all admin and clinical staff Support and mentor staff, both asindividuals and as team members Keep abreast of changes inemployment legislation Maintain up-to-date HRdocumentation (including job descriptions, employment contracts, DBS checks andemployment policies) Ensure Teamnet staff recordsincluding HR Checks, immunisations and staff training are up to date Organisational Maintain Clarity Teamnet withagreed process (complaints, significant events etc). Manage the complaints process Manage the significant eventprocess Management of Non-Clinical CASAlerts Ensure clinical CAS alerts areprocessed in a timely manner Liaise with the PPG in conjunctionwith the Operations Manager Management of NHS.uk, Googlereviews and any other review platform. Organise staff and patient surveysand review GPPS results Ensure all mandatory declarationsare completed and submitted on time (eDEC, annual complaints return, NWRS, etc) Manage and process communicationsfrom NHSE, the ICB and other stakeholders. Production of best practice adminaudits CQC Ensure compliance with all aspectsof CQC Liaise with team members ensuring departmentalresponsibilities with regards to CQC are completed (prescribing, IPC, etc). Ensure CQC searches are runregularly and acted on. Keep up to date with CQCassessment criteria and any other regulatory requirements Person Specification Qualifications Essential <ul> <li>Good standard of education and English language, written and verbal.</li> </ul> Experience Essential <ul> <li>Experience of dealing with compliance and mandatory regulations</li> <li>Experience of dealing with CQC regulations and standards</li> <li>Experience and knowledge of HR functions</li> </ul> Desirable <ul> <li>Experience of working in general practice, NHS or healthcare setting</li> <li>Experience of using Teamnet or an employee intranet/database</li> </ul>Person Specification Qualifications Essential <ul> <li>Good standard of education and English language, written and verbal.</li> </ul> Experience Essential <ul> <li>Experience of dealing with compliance and mandatory regulations</li> <li>Experience of dealing with CQC regulations and standards</li> <li>Experience and knowledge of HR functions</li> </ul> Desirable <ul> <li>Experience of working in general practice, NHS or healthcare setting</li> <li>Experience of using Teamnet or an employee intranet/database</li> </ul>Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Prince of Wales Medical Centre Address 52 Prince Of Wales Road London NW5 3LN Employer's website

Compliance Manager Contract: Healthcare Location: London, EN2 8JL Hours of work: 40 Contract Type: Permanent This is a great opportunity to join NHS within its Healthcare section working on a key Compliance position. The Compliance Manager is a key role tasked with ensuring that all contractual, legislative, statutory, and operational obligations are met across the contract. This includes adhering to the requirements of PFI contracts, ISS business systems, and Trust policies and procedures. You will focus on maintaining high levels of performance, mitigating risks, and ensuring accurate, reliable, and timely information is available to support decision-making and continuous improvement. Job Description You will lead the charge in maintaining robust audit processes and driving continuous improvement across service delivery, helping to mitigate risks and enhance overall performance. By building strong relationships with stakeholders and fostering a culture of accountability, you will play a vital role in supporting operational excellence. This role is not only about meeting standards but also about identifying opportunities for system and process innovation to improve compliance and efficiency. This is a key appointment and the Post holder must possess a sound 'intelligent user' knowledge of practical IT systems, along with the technical skills and competencies to manage the information process. The Compliance Manager must have the inter-personal and communication skills necessary to ensure that service or contract breaches are identified, notified and any remedial actions required are undertaken in the appropriate notification line. In addition to the above the post-holder will co-ordinate and manage the Compliance (internal), Health &amp; Safety, and monitor/audit Training functions of the site in order to reduce risk to employees and the organisation. Key Responsibilities <ul> <li>Responsibility for the monitoring and reporting of Statutory and Legislative Compliance across the contract and for bringing this to the attention of managers and staff.</li> <li>Undertake research on technical matters pertaining to contractual or service compliance and liaise with internal experts as appropriate.</li> <li>Responsibility for monitoring of use of ISS internal business systems within the contract and ensuring compliance with the systems (as defined and measured by formal ISS central audits.</li> <li>Manage the process of carrying out site-instigated ISS audits, the Flag Audits and plan training/rectification actions by relevant Service Departments to improve audit scores. </li> <li>Assist Service Managers with the development of new systems, where appropriate, and site-specifying of standard ISS systems, where appropriate, with the involvement of ISS central Audit Department.</li> <li>Attend ISS, Project Co and/ or Trust Compliance Meetings and Reviews and liaise as required.</li> <li>Attend an agreed random amount of Trust audits in relation to the Service Level Specifications. </li> <li>Attend Trust/ Project Co Service Performance Reviews (as required)</li> <li>To record contractual variation Register/ Requests.</li> <li>Report on as part of the Monthly Client Report the Audit Plan for National Cleaning Standards for the Nursing Staff.</li> </ul>Professional and Personal Competencies/Qualifications <ul> <li>Focuses own and team's efforts on hard objectives and targets, prioritising as necessary.</li> <li>Prompts others in the team to formulate action plan to improve performance where necessary.</li> <li>Articulates long term ideas / solutions.</li> <li>Focuses on key issues and makes them clear for others.</li> <li>Reacts to client needs and develops appropriate solutions.</li> <li>Converts high level plans into detailed work programmes.</li> <li>Demonstrates persistence, energy and enthusiasm to overcome obstacles and achieve results for self and team.</li> <li>Distinguishes between activity and achievement when reviewing own and teams performance against set criteria and KPI's.</li> <li>Facilitates ideas for teams to consider.</li> </ul>The Company ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it's hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work. If you have any further queries regarding this role, please contact the Resourcing Team by emailing <a href="mailto:resourcing.team@uk.issworld.com" target="_blank">resourcing.team@uk.issworld.com</a> Please click on the following link for more information on this role: Job Description If you are interested in learning about other opportunities at ISS, please join our Talent community by clicking on the following link: TalentPlace To find out more about what we do click here - <a href="https://www.uk.issworld.com/" target="_blank">https://www.uk.issworld.com/</a>

NLMH Compliance manager

Audit &amp; Compliance Manager (Compliance &amp; Quality) Remote/Hybrid - London/Bristol/Manchester/Birmingham Key Responsibilities <ul> <li>Develop and maintain Internal Audit Programmes.</li> <li>Relevant inputs are made during external audits.</li> <li>Undertake Compliance, Discipline and IMS Audits ( in accordance with the 3 lines of defence model )..</li> <li>Process non-conformities that are identified through the audit process subsequently have a root cause analysis conducted and process improvement initiatives developed and progressed.</li> <li>Opportunities for improvement that are identified are explored and implemented where practicable.</li> <li>Produce written reports for senior leadership on audit outputs.</li> <li>Maintain Integral's certifications, accreditations, memberships and licences.</li> <li>Relevant inputs are made during RFI / RFP /PQQ activities.</li> <li>Ensure that all IMS documentation is current and relevant and uploaded to the ICDL.</li> <li>Provide relevant reports on documentation that requires review, is in-date, is due for update, and other data as required.</li> <li>Build and maintain relationships with key internal stakeholders.</li> <li>Assist in internal investigations.</li> <li>Other relevant duties as required.</li> </ul>Experience and Qualifications (Preferred, but not essential) <ul> <li>Experience in a similar role with a minimum of 5 years' experience.</li> <li>Have membership of a professional body e.g. CQI, IIRSM, IOSH, IET, etc.</li> <li>ISO 9001:2015 Quality Management System Lead Auditor Certified.</li> <li>ISO 14001:2015 Environmental Management Systems Internal Auditor Certified.</li> <li>ISO 45001:2018 Occupational Health &amp; Safety Internal Auditor Certified.</li> <li>IOSH/IIRSM Certificate in Risk Management or similar.</li> <li>IOSH/NCRQ Certificate in Health and Safety or similar.</li> <li>Incident Investigation Trained.</li> <li>A discipline specific trade qualification.</li> <li>Proficient with MS applications such as Word, Excel and PowerPoint.</li> <li>Maintains CPD.</li> </ul>

Audit & Compliance Manager

Compliance Manager Richmond, London Welcome to Craft Distilling Group. Who we are We are a dynamic and rapidly growing group, with 4 main entities - Whiskey &amp; Wealth Club, Craft Irish Whiskey Co., Le Portier and Boha. Here at Craft Distilling Group, we look for people who are driven, self-starting and want to be part of something special. We are now looking for a Compliance Manager to join us in our UK HQ in Richmond, London. You will join our Operations team, supporting the UK, USA, Australia and Ireland. You will be an experienced Compliance Manager ensuring our The Craft Distilling Group adheres to legal standards and in-house policies. You will be responsible for enforcing regulations in all aspects and levels of business as well as provide guidance on compliance matters. You will manage the Regulatory Compliance and Financial Crime programs and team members for all companies within the CDG Group. Craft Distilling Group is an international entity, with sites in the UK, USA, Australia currently, with a view to expanding in the future. The key objective of the role is to ensure that the firm complies with its legal and regulatory obligations. What you will do <ul> <li>Provide remediation/mitigation plans, strategies and advise of potential new/emerging Compliance risks that require senior management attention. This interaction should be made through a series of management routines as well as the Annual MLRO and Regulatory Compliance Reports and Risk Assessments that will be presented to all key stakeholders.</li> <li>Evaluate the efficiency of workflows and improve them continuously</li> <li>Revise procedures, reports etc. periodically to identify hidden risks or non-conformity issues</li> <li>Own the KYC Compliance process</li> <li>Draft, modify and implement company policies and training materials</li> <li>Collaborate with internal legal counsel and HR departments to monitor enforcement of standards and regulations</li> <li>Assess the business's future ventures to identify possible compliance risks</li> <li>Keep abreast of regulatory developments within or outside of the company as well as evolving best practices in compliance control</li> <li>Prepare reports for senior management and external regulatory bodies as appropriate</li> <li>Assume the role as primary point of contact with regulatory bodies and government agencies on all Regulatory Compliance and Financial Crime matters in connection with both legal entities.</li> <li>Training (or arrange training) staff in AML KYC checks</li> </ul>Who you are You will ideally have a background in the world of investment, but we are open to different industries. <ul> <li>Excellent interpersonal and communication skills</li> <li>In-depth knowledge of the industry's standards and regulations</li> <li>Excellent knowledge of reporting procedures and record keeping</li> <li>Methodical and diligent with outstanding planning abilities</li> </ul>How we work We are based in the office 5 days a week; we are a social bunch and have created a unique vibe in the office. For any queries or comments, please contact <a href="mailto:careers@craftdistillinggroup.com" target="_blank">careers@craftdistillinggroup.com</a>

About Us YouLend is the preferred global embedded financing platform for many of the world's leading e-commerce sites, tech companies and payment services providers such as Amazon, eBay, Shopify, Mollie, Dojo, Paysafe, Just Eat Takeaway and Takepayments. Our software platform and APIs enable our partners to offer flexible financing products, in their desired branding, to their merchant base. With YouLend's AI-driven credit risk assessment solutions, more merchants and SMEs than ever can receive fast, flexible and affordable funding. We operate in 9+ geographies across the UK, EU and the US. We believe that the future of financial services will be delivered by customer-oriented tech companies that embed financing in their customer journeys, and we are building the solutions that will power that future. The Role: The Senior Regulatory Compliance Officer will be a key figure in ensuring YouLend maintains a robust regulatory compliance framework. Reporting directly to the Global Head of Compliance and working closely with the General Counsel and senior management, this role will focus on enhancing compliance processes, monitoring regulatory risks, and ensuring adherence to FCA, EU, and global standards as we pursue additional regulatory authorisations. This role offers an exciting opportunity for an experienced compliance professional to play a pivotal role in shaping our regulatory compliance function and grow into a "Head of Regulatory Compliance" role as we scale. Requirements Compliance Framework Design and Implementation: <ul><li>Collaborate with the Global Head of Compliance to design, implement, and continuously improve YouLend's Compliance Monitoring and Testing Programme.</li></ul><ul><li>Provide guidance on regulatory risks, helping the business navigate complex compliance landscapes in the UK, EU, US and other jurisdictions.</li></ul>Monitoring and Testing: <ul> <li>Perform thematic reviews and escalate findings to stakeholders, working with relevant teams to address and mitigate risks.</li> <li>Conduct ongoing monitoring of processes to ensure that key regulatory risks are identified, regularly assessed, and addressed.</li> <li>Perform "check the checker" testing on 1st line controls and provide constructive feedback to enhance their effectiveness.</li> </ul>Regulatory Risk Management: <ul> <li>Perform comprehensive Compliance Risk Assessments to identify and prioritize key regulatory risks across YouLend's operations, including areas such as Governance, Business-Wide Risk Assessments (BWRA), Consumer Duty, Complaints, Commercial, and Safeguarding.</li> <li>Lead the identification, assessment, and ongoing monitoring of current and future regulatory risks, including gap analysis of new regulatory initiatives and guidance from the FCA (e.g., Consumer Duty).</li> </ul>• Regulatory Reporting and Engagement: <ul> <li>Lead regulatory reporting processes to ensure timely and accurate submissions to the FCA and other relevant authorities.</li> <li>Serve as a point of contact with regulators, handling queries, audits, and ongoing communications.</li> <li>Stay updated on evolving regulatory landscapes and proactively advise the business on potential impacts and compliance strategies.</li> </ul>Policy Development and Process Improvement: <ul> <li>Advise on and contribute to the enhancement of policies and processes to address regulatory requirements and mitigate risks effectively.</li> <li>Develop training and communication strategies to embed a compliance-first culture within the organization.</li> </ul>Tracking and Reporting: <ul> <li>Track and monitor progress against the annual monitoring programme, adapting it to the changing regulatory and business environment.</li> <li>Ensure actions are tracked to closure, including post-closure testing and monitoring, where appropriate.</li> </ul>Essential Qualifications and Experience : <ul> <li>A minimum of 7 years experience in a regulatory compliance role ideally within the financial services industry, payment institution, electronic money institution or a similar regulated entity.</li> <li>Demonstrable experience in implementing and managing compliance frameworks, particularly for FCA-regulated entities.</li> <li>Experience leading regulatory reporting processes and acting as a liaison with regulators such as the FCA is a strong plus.</li> <li>Familiarity with EU regulatory regimes and experience supporting applications for new regulatory authorizations is a strong plus. </li> <li>Experience working in B2B financing or corporate lending is desirable.</li> </ul>Skills: <ul> <li>Strong knowledge of FCA regulatory requirements, including the FCA Handbook, Payment Services Regulations (PSRs), safeguarding rules, and JMLSG guideline. </li> <li>Proven ability to assess and manage regulatory risks, with experience in conducting thematic reviews and compliance monitoring.</li> <li>Expertise in key compliance themes such as governance, complaints handling, safeguarding, product governance and outsourcing, and in depth understanding of risk mitigation frameworks. </li> <li>Exceptional analytical skills, including conducting gap analyses to address new regulatory initiatives and guidance.</li> <li>Strong written and verbal communication skills, with experience preparing high-quality reviews, assessments, and reports for senior stakeholders and regulators.</li> </ul>Benefits Why join YouLend? <ul> <li> Award-Winning Workplace: YouLend has been recognised as one of the "Best Places to Work 2024" by the Sunday Times for being a supportive, diverse, and rewarding workplace.</li> <li> Award-Winning Fintech: YouLend has been recognised as a "Top 250 Fintech Worldwide" company by CNBC.</li> </ul>We offer comprehensive benefits package that includes: <ul> <li>Stock Options</li> <li>Private Medical insurance via Vitality </li> <li>EAP with Health Assured</li> <li>Enhanced Maternity and Paternity Leave</li> <li>Modern and sophisticated office space in Central London</li> <li>Free Gym in office building in Holborn</li> <li>Subsidised Lunch via Feedr</li> <li>Deliveroo Allowance if working late in office</li> <li>Monthly in office Masseuse</li> <li>Team and Company Socials</li> <li>Football Power League / Squash Club</li> </ul>At YouLend, we champion diversity and embrace equal opportunity employment practices. Our hiring, transfer, and promotion decisions are exclusively based on qualifications, merit, and business requirements, free from any discrimination based on race, gender, age, disability, religion, nationality, or any other protected basis under applicable law.

Senior Regulatory Compliance Officer

Requisition ID: 212445 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. Purpose Contributes to the overall success of the European Compliance Department and the European Chief Risk Officer's office, both based in London, UK, ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team's business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures. Accountabilities for Chief Risk Officer, Global Risk Management, Europe <ul> <li>Provide secretarial/EA support to the Chief Risk Officer (CRO), Europe, including extensive diary management, travel bookings, expenses, managing of calendars, arranging meetings, conference calls, video conferences, booking of conferences and seminars, joining CRO meetings as required.</li></ul>Accountabilities for Head of Compliance, Europe <ul> <li>Provide secretarial/EA support to the Head of Compliance (HoC), Europe including extensive diary management, travel bookings, expenses, managing of calendars and emails, arranging meetings, conference calls, video conferences, booking of conferences and seminars, joining HoC meetings as required and tracking actions, briefing HoC in advance of weekly huddles.</li></ul>Coordinates other processes including (but not limited to): Budget <ul> <li>Management of department expenses - i.e., invoice payments and approvals.</li> <li>Renewing of professional memberships/subscriptions.</li> <li>Travel bookings using Egencia for HoC and CRO and ad hoc travel assistance for team when required.</li></ul>Reporting <ul> <li>Record keeping of actions and meeting minutes for team meetings.</li> <li>Preparation of team meeting presentations. </li></ul>Departmental Admin <ul> <li>Maintaining team emergency contact lists, email distribution list and organisational chart updates.</li> <li>Scheduling of Monthly Team meetings and allocating Chair per meeting.</li> <li>Arranging ad hoc events (team strategy days, dinners) as required.</li> <li>Arrange detailed itinerary for meeting schedules for visits to Toronto/New York office and assist with meeting schedules for overseas visitors to London.</li> <li>Room and catering bookings including technical assistance for AV.</li> <li>Notifying Reception for upcoming visitors to the office.</li> <li>Ensuring HoC and CRO have required Papers for meetings.</li> <li>Close liaison with Committee Secretaries and Executive Assistants in London and Dublin.</li> <li>Assisting with policy approval process if/when required.</li></ul>Departmental Processes <ul> <li>Identify opportunities and make suggestions for process efficiency in processes within London departments.</li> <li>Assist with updates to the "New Joiner" checklist and process and liaise with people managers to update them on what they need to do regarding onboarding new starters.</li></ul>Regulatory Contact <ul> <li>Coordination of PRA meetings (both in London and visits to Toronto Group Executives) with input from Regulatory Relations Director.</li></ul>General Accountabilities <ul> <li>Understand how the Bank's risk appetite and risk culture should be considered in day-to-day activities and decisions.</li></ul><ul> <li>Actively pursues effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Code of Conduct.</li></ul><ul> <li>Contributes to a high-performance environment and fosters an inclusive work environment, supporting the vison/values/business strategy for the team.</li></ul><ul> <li>Champions a customer-focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.</li></ul>Dimensions <ul> <li>No direct reports. </li> <li>1 direct line manager</li> <li>Liaises with internal colleagues both in Europe and globally </li> <li>Liaises with UK Regulators and external auditors</li></ul>Education / Experience / Other Information (include only those that are specific to the role) <ul> <li>Has worked at EA level in Banking/Financial Sector for 10+ years</li> <li>Basic knowledge of department terminology and functions</li> <li>Excellent typing skills and secretarial training</li> <li>Good knowledge of Microsoft applications (Word, Excel and PowerPoint)</li> <li>Good verbal and written communication skills</li> <li>Accuracy and attention to detail</li> <li>Good interpersonal skills; required to interface with Senior Management in London and Toronto and with regulators</li> <li>Able to recognise and handle sensitive/confidential information</li> <li>Able to prioritise workload </li> <li>Able to identify potential issues and solve wherever possible and/or escalate to management when appropriate</li> <li>Good judgment </li> <li>Excellent planning and organisational skills</li> <li>Good time-management</li> <li>Self-motivated and confident </li> <li>Able to work both independently and in a team environment</li> <li>Reliable, consistent and disciplined</li> <li>High-level of integrity</li> <li>Tactful, diplomatic and polite</li> <li>Results oriented and high achiever</li> <li>Maintains good relationships with peers globally</li></ul>Location(s): England : Greater London : London (UK) Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets. At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

EA to Head of Compliance, Europe and EA to Chief Risk Officer, Global Risk Management, Europe - Temp (London (UK), ENG, GB)

An opportunity has arisen to join our Business Acceptance team where each Junior Compliance Officer is involved in conflicts and A ML work. Intapp is the firm's system for registering new clients and matters, including conflict checks and anti-money laundering (AML) and sanctions compliance. Accordingly, this recruitment is likely to provide the candidate with opportunities to learn and become proficient in areas beyond their current area of expertise. Training will be provided. For further information about this role, please click on the link below to view the Job Description or contact <a href="mailto:talentacquisitionlondon@twobirds.com" target="_blank">talentacquisitionlondon@twobirds.com</a>. To apply, click on the apply now button to submit your details. Bird &amp; Bird opens up a world of possible for lawyers and professionals everywhere. Working for a leading international law firm like Bird &amp; Bird means working alongside people who are truly collegiate in the way they work with everyone. We work as one global team, with over 70% of work involving people from across the firm. And that's only increasing! It's this common purpose and shared approach that makes for a more productive and collaborative place to work. Your firm. Your future. If you want to find out more, visit <a href="http://www.twobirds.com" target="_blank">www.twobirds.com</a> As a disability and neurodiversity inclusive employer we want to ensure that you have a barrier-free recruitment experience at Bird &amp; Bird. If you require any adjustments during the recruitment process, please provide details to your recruitment contact who will be in touch to discuss any details provided and understand more about your individual adjustment needs.

Junior Compliance Officer

An opportunity has arisen to join our Business Acceptance team where each Compliance Officer is involved in conflicts, AML and sanctions work. Intapp is the firm's system for registering new clients and matters, including conflict checks and anti-money laundering (AML) and sanctions compliance. Accordingly, this recruitment is likely to provide the candidate with opportunities to learn and become proficient in areas beyond their current area of expertise. Training will be provided. For further information about this role, please click on the link below to view the Job Description or contact <a href="mailto:talentacquisitionlondon@twobirds.com" target="_blank">talentacquisitionlondon@twobirds.com</a>. To apply, click on the apply now button to submit your details. Bird &amp; Bird opens up a world of possible for lawyers and professionals everywhere. Working for a leading international law firm like Bird &amp; Bird means working alongside people who are truly collegiate in the way they work with everyone. We work as one global team, with over 70% of work involving people from across the firm. And that's only increasing! It's this common purpose and shared approach that makes for a more productive and collaborative place to work. Your firm. Your future. If you want to find out more, visit <a href="http://www.twobirds.com" target="_blank">www.twobirds.com</a> As a disability and neurodiversity inclusive employer we want to ensure that you have a barrier-free recruitment experience at Bird &amp; Bird. If you require any adjustments during the recruitment process, please provide details to your recruitment contact who will be in touch to discuss any details provided and understand more about your individual adjustment needs.

Compliance Officer (Remote)

Job summary Role Overview: As a Business and Compliance Manager, you will play avital role in ensuring the practices smooth business operations and compliancewith healthcare regulations. This is a newly created role, offering theopportunity to influence key operational processes and contribute to theoverall efficiency of our practice. The ideal candidate will have experience inthe NHS, particularly within general practice settings, and a thoroughunderstanding of relevant processes and regulations. Main duties of the job Key Responsibilities: Business Operations &amp; Compliance Management: <ul> <li>GP Contract Variations</li> <li>Policies &amp; Procedures</li> <li>Service Delivery</li> <li>CQC Oversight</li> <li>Complaints Management</li> </ul>Team &amp; Communication Management: <ul> <li>TeamNet Management</li> <li>Team Building</li> <li>Social Media &amp; Online Presence</li> <li>Website Management</li> </ul>Technology Innovation &amp; Expansion: <ul> <li>Driving Innovation</li> <li>Technology Integration</li> <li>Expanding Social Media Use</li> </ul>General Practice Support &amp; Operations: <ul> <li>Parking Management</li> <li>General Support</li> <li>Operations Manager Cover</li> <li>Project Leadership</li> </ul>Skills &amp; Experience: <ul> <li>Proven experience in business or practice management, ideally within an NHS or general practice setting.</li> <li>Strong understanding of healthcare regulations and general practice operations.</li> <li>Familiarity with NHS processes, including GP contracts and PCN management.</li> <li>Exceptional organisational and time-management skills.</li> <li>Ability to work autonomously as well as part of a team.</li> <li>Excellent communication skills for engaging with staff, patients, and external partners.</li> <li>Experience in policy and procedure writing is highly desirable.</li> <li>Proficient with IT systems, including TeamNet, website management tools, and office software (MS Office).</li> </ul>About us About Us: We are a busy and growing General Practice Surgery, serving around 15,000 registered patients. Our forward-thinking, patient-focused approach drives us to continually improve and deliver outstanding healthcare services. To support our continued success, we are looking to expand our team with the addition of a Business and Compliance Manager. What We Offer: <ul> <li>Competitive hourly rate of up to £20 per hour, depending on experience.</li> <li>30 hours per week, with flexible working arrangements.</li> <li>Supportive and friendly work environment.</li> <li>Opportunities for personal and professional development.</li> <li>Involvement in innovative projects that help shape the future of the practice.</li> </ul>Job description Job responsibilities A2124-24-0000 on NHS jobs Job Title: Business and Compliance Manager Location: Fairbrook Medical Centre Hours: Part-time, 30 hours per week Hourly Rate: Up to £20 per hour (depending on experience) Start Date: As soon as possible, subject to notice period About Us: We are a busy and growing General Practice Surgery, serving around 15,000 registered patients. Our forward-thinking, patient-focused approach drives us to continually improve and deliver outstanding healthcare services. To support our continued success, we are looking to expand our team with the addition of a Business and Compliance Manager. Role Overview: As a Business and Compliance Manager, you will play a vital role in ensuring the practices smooth business operations and compliance with healthcare regulations. This is a newly created role, offering the opportunity to influence key operational processes and contribute to the overall efficiency of our practice. The ideal candidate will have experience in the NHS, particularly within general practice settings, and a thorough understanding of relevant processes and regulations. Key Responsibilities: Business Operations &amp; Compliance Management: <ul> <li>GP Contract Variations: Implement necessary contract adjustments and communicate updates to relevant staff.</li> <li>Policies &amp; Procedures: Draft and update practice policies to ensure compliance with regulations and best practices.</li> <li>Service Delivery: Ensure services meet regulatory standards and patient expectations.</li> <li>CQC Oversight: Lead the preparation for CQC inspections and ensure continuous compliance.</li> <li>Complaints Management: Handle patient and staff complaints, ensuring resolution is timely and effective.</li> </ul>Team &amp; Communication Management: <ul> <li>TeamNet Management: Oversee communication and document sharing via TeamNet within the practice.</li> <li>Team Building: Plan and execute team-building initiatives to enhance collaboration and morale.</li> <li>Social Media &amp; Online Presence: Manage and expand the practices social media profiles (e.g., Facebook, Twitter, Instagram), ensuring alignment with practice policies and regulations.</li> <li>Website Management: Regularly update the practices website to keep it current and compliant with regulatory standards.</li> </ul>Technology Innovation &amp; Expansion: <ul> <li>Driving Innovation: Lead the adoption of new technologies that improve efficiency, patient care, and practice operations. This includes exploring and implementing technological solutions to streamline workflows, improve communication, and enhance service delivery.</li> <li>Technology Integration: Expand the use of digital tools within the practice to improve patient experience, including the introduction of new digital systems where appropriate.</li> <li>Expanding Social Media Use: Develop strategies to expand the practice's use of social media resources, engaging with the local community and enhancing the practices online visibility.</li> </ul>General Practice Support &amp; Operations: <ul> <li>Parking Management: Oversee staff parking permits and compliance with practice policies.</li> <li>General Support: Provide assistance in other areas of the practice as needed.</li> <li>Operations Manager Cover: Provide cover for the Operations Manager during absence, ensuring continuity.</li> <li>Project Leadership: Lead and manage new projects within the practice to drive innovation and efficiency.</li> </ul>Skills &amp; Experience: <ul> <li>Proven experience in business or practice management, ideally within an NHS or general practice setting.</li> <li>Strong understanding of healthcare regulations and general practice operations.</li> <li>Familiarity with NHS processes, including GP contracts and PCN management.</li> <li>Exceptional organisational and time-management skills.</li> <li>Ability to work autonomously as well as part of a team.</li> <li>Excellent communication skills for engaging with staff, patients, and external partners.</li> <li>Experience in policy and procedure writing is highly desirable.</li> <li>Proficient with IT systems, including TeamNet, website management tools, and office software (MS Office).</li> </ul>What We Offer: <ul> <li>Competitive hourly rate of up to £20 per hour, depending on experience.</li> <li>30 hours per week, with flexible working arrangements.</li> <li>Supportive and friendly work environment.</li> <li>Opportunities for personal and professional development.</li> <li>Involvement in innovative projects that help shape the future of the practice.</li> </ul>How to Apply: If you have experience in the NHS or a general practice setting and a passion for making a difference in healthcare, we want to hear from you! Please send your CV and a cover letter detailing your relevant experience and why youre the perfect fit for the role to Michele Cain, Practice Manager Operations <a href="mailto:michele.cain@nhs.net" target="_blank">michele.cain@nhs.net</a> Kate Page, Senior Partner <a href="mailto:catherine.page2@nhs.net" target="_blank">catherine.page2@nhs.net</a> Job description Job responsibilities A2124-24-0000 on NHS jobs Job Title: Business and Compliance Manager Location: Fairbrook Medical Centre Hours: Part-time, 30 hours per week Hourly Rate: Up to £20 per hour (depending on experience) Start Date: As soon as possible, subject to notice period About Us: We are a busy and growing General Practice Surgery, serving around 15,000 registered patients. Our forward-thinking, patient-focused approach drives us to continually improve and deliver outstanding healthcare services. To support our continued success, we are looking to expand our team with the addition of a Business and Compliance Manager. Role Overview: As a Business and Compliance Manager, you will play a vital role in ensuring the practices smooth business operations and compliance with healthcare regulations. This is a newly created role, offering the opportunity to influence key operational processes and contribute to the overall efficiency of our practice. The ideal candidate will have experience in the NHS, particularly within general practice settings, and a thorough understanding of relevant processes and regulations. Key Responsibilities: Business Operations &amp; Compliance Management: <ul> <li>GP Contract Variations: Implement necessary contract adjustments and communicate updates to relevant staff.</li> <li>Policies &amp; Procedures: Draft and update practice policies to ensure compliance with regulations and best practices.</li> <li>Service Delivery: Ensure services meet regulatory standards and patient expectations.</li> <li>CQC Oversight: Lead the preparation for CQC inspections and ensure continuous compliance.</li> <li>Complaints Management: Handle patient and staff complaints, ensuring resolution is timely and effective.</li> </ul>Team &amp; Communication Management: <ul> <li>TeamNet Management: Oversee communication and document sharing via TeamNet within the practice.</li> <li>Team Building: Plan and execute team-building initiatives to enhance collaboration and morale.</li> <li>Social Media &amp; Online Presence: Manage and expand the practices social media profiles (e.g., Facebook, Twitter, Instagram), ensuring alignment with practice policies and regulations.</li> <li>Website Management: Regularly update the practices website to keep it current and compliant with regulatory standards.</li> </ul>Technology Innovation &amp; Expansion: <ul> <li>Driving Innovation: Lead the adoption of new technologies that improve efficiency, patient care, and practice operations. This includes exploring and implementing technological solutions to streamline workflows, improve communication, and enhance service delivery.</li> <li>Technology Integration: Expand the use of digital tools within the practice to improve patient experience, including the introduction of new digital systems where appropriate.</li> <li>Expanding Social Media Use: Develop strategies to expand the practice's use of social media resources, engaging with the local community and enhancing the practices online visibility.</li> </ul>General Practice Support &amp; Operations: <ul> <li>Parking Management: Oversee staff parking permits and compliance with practice policies.</li> <li>General Support: Provide assistance in other areas of the practice as needed.</li> <li>Operations Manager Cover: Provide cover for the Operations Manager during absence, ensuring continuity.</li> <li>Project Leadership: Lead and manage new projects within the practice to drive innovation and efficiency.</li> </ul>Skills &amp; Experience: <ul> <li>Proven experience in business or practice management, ideally within an NHS or general practice setting.</li> <li>Strong understanding of healthcare regulations and general practice operations.</li> <li>Familiarity with NHS processes, including GP contracts and PCN management.</li> <li>Exceptional organisational and time-management skills.</li> <li>Ability to work autonomously as well as part of a team.</li> <li>Excellent communication skills for engaging with staff, patients, and external partners.</li> <li>Experience in policy and procedure writing is highly desirable.</li> <li>Proficient with IT systems, including TeamNet, website management tools, and office software (MS Office).</li> </ul>What We Offer: <ul> <li>Competitive hourly rate of up to £20 per hour, depending on experience.</li> <li>30 hours per week, with flexible working arrangements.</li> <li>Supportive and friendly work environment.</li> <li>Opportunities for personal and professional development.</li> <li>Involvement in innovative projects that help shape the future of the practice.</li> </ul>How to Apply: If you have experience in the NHS or a general practice setting and a passion for making a difference in healthcare, we want to hear from you! Please send your CV and a cover letter detailing your relevant experience and why youre the perfect fit for the role to Michele Cain, Practice Manager Operations <a href="mailto:michele.cain@nhs.net" target="_blank">michele.cain@nhs.net</a> Kate Page, Senior Partner <a href="mailto:catherine.page2@nhs.net" target="_blank">catherine.page2@nhs.net</a> Person Specification Skills Essential <ul> <li>Skills</li> <li>Essential</li> <li>Excellent communication skills (written, oral, and presenting)</li> <li>Strong organisational skills and the ability to prioritise tasks effectively</li> <li>Strong IT skills, including proficiency with office software and digital tools (e.g, TeamNet, website management)</li> <li>Ability to motivate and train staff and support team development</li> <li>Ability to manage time effectively and meet deadlines in a fast-paced environment</li> <li>Ability to problem-solve and think creatively to overcome challenges</li> </ul> Other Requirements Essential <ul> <li>Other Requirements</li> <li>Essential</li> <li>Disclosure Barring Service DBS check</li> <li>Full UK driving licence</li> <li>Flexibility to work outside core office hours (as required)</li> </ul> Qualifications Essential <ul> <li>Person Specification</li> <li>Qualifications</li> <li>High standard of education with excellent literacy and numeracy skills</li> </ul> Desirable <ul> <li>Desirable</li> <li>Educated to degree level or equivalent in healthcare, business, or a related field (not essential)</li> </ul> Experience Essential <ul> <li>Experience</li> <li>Essential</li> <li>Experience of working with the general public</li> <li>NHS / primary care / general practice / healthcare setting experience</li> <li>Experience of working in a supervisory or team leader role</li> <li>Experience of implementing and supporting policies and procedures</li> <li>Experience of developing and leading small projects or initiatives</li> </ul> Personal Qualities Essential <ul> <li>Personal Qualities</li> <li>Essential</li> <li>Polite - confident and resilient</li> <li>Flexible and cooperative</li> <li>Strong interpersonal skills with the ability to work as part of a team</li> <li>Evidence of commitment to the values and ethos of the practice</li> <li>Motivated and proactive approach to work</li> <li>Ability to manage workload effectively and remain calm under pressure</li> <li>Willingness to work flexibly and adapt to changing priorities</li> </ul>Person Specification Skills Essential <ul> <li>Skills</li> <li>Essential</li> <li>Excellent communication skills (written, oral, and presenting)</li> <li>Strong organisational skills and the ability to prioritise tasks effectively</li> <li>Strong IT skills, including proficiency with office software and digital tools (e.g, TeamNet, website management)</li> <li>Ability to motivate and train staff and support team development</li> <li>Ability to manage time effectively and meet deadlines in a fast-paced environment</li> <li>Ability to problem-solve and think creatively to overcome challenges</li> </ul> Other Requirements Essential <ul> <li>Other Requirements</li> <li>Essential</li> <li>Disclosure Barring Service DBS check</li> <li>Full UK driving licence</li> <li>Flexibility to work outside core office hours (as required)</li> </ul> Qualifications Essential <ul> <li>Person Specification</li> <li>Qualifications</li> <li>High standard of education with excellent literacy and numeracy skills</li> </ul> Desirable <ul> <li>Desirable</li> <li>Educated to degree level or equivalent in healthcare, business, or a related field (not essential)</li> </ul> Experience Essential <ul> <li>Experience</li> <li>Essential</li> <li>Experience of working with the general public</li> <li>NHS / primary care / general practice / healthcare setting experience</li> <li>Experience of working in a supervisory or team leader role</li> <li>Experience of implementing and supporting policies and procedures</li> <li>Experience of developing and leading small projects or initiatives</li> </ul> Personal Qualities Essential <ul> <li>Personal Qualities</li> <li>Essential</li> <li>Polite - confident and resilient</li> <li>Flexible and cooperative</li> <li>Strong interpersonal skills with the ability to work as part of a team</li> <li>Evidence of commitment to the values and ethos of the practice</li> <li>Motivated and proactive approach to work</li> <li>Ability to manage workload effectively and remain calm under pressure</li> <li>Willingness to work flexibly and adapt to changing priorities</li> </ul>Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Fairbrook Medical Centre Address 4 Fairway Avenue Borehamwood Hertfordshire WD6 1PR Employer's website

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