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NQC is a successful and growing software company specialising in supply chain risk management platforms. We're in the 'Tech for Good' space, providing online web platforms which are in use by some of the largest organisations across a number of industries including the UK Government and the Automotive industry. Based in central Manchester, NQC offers a supportive working atmosphere within a diverse team of people. We work on a hybrid model and regularly meet up outside of the office for team socials and company events. This is an opportunity to work on globally recognised technology solutions used by major brands throughout the world and become part of an exciting long term plan for sustainability, and a better future. About your new role: As part of our growth journey, we are searching for a Head of Compliance &amp; Support Operations to take charge of the Service Delivery function here at NQC. The successful candidate will be a natural leader in operational service management, who can liaise with various functions of the business. You will play a pivotal role in AI and technology implementation across service delivery. Working cross-functionally with wider teams, such as our client delivery team, product management, and external clients, you will ensure that our clients and suppliers are receiving the best service possible. Key Responsibilities: As a Head of Compliance &amp; Support Operations, you will be required to undertake the following responsibilities as part of your day to day activities: <ul> <li>Overseeing the day-to-day responsibilities of the automotive branch functions (Supplier Assurance platform) such as Data Administration, Outbound Support, Inbound Support, and Compliance Analysis.</li> <li>Providing effective leadership and guidance over the existing branch leaders to drive effective productivity and streamline processes.</li> <li>Managing incidents with the platform and ensuring tickets are being responded to in a timely manner.</li> <li>Identifying opportunities to streamline existing processes by implementing new automation and AI technology tools.</li> <li>Coordinating aspects of the service operations, ensuring support teams are providing excellent customer and client experiences.</li> <li>Collaborating with senior stakeholders and wider departments of the business.</li> <li>Meeting with our external clients either via call or (occasionally) in-person, delivering presentations on our service performance and sharing trends/analysis.</li> </ul>Requirements To be successful in this role, you will ideally meet these requirements: <ul> <li>Proven leadership experience, preferably within IT or SaaS sectors.</li> <li>Proven people-management skills, ideally within a multilingual, multinational business.</li> <li>Previous experience ideally within an operational service-management role.</li> <li>An ability to effectively coach and develop individuals professionally across a variety of levels, from mid-level to management.</li> <li>Strong experience with the coordination and tracking of multiple teams.</li> <li>Highly proficient with data and documentation tools, such as Sheets and Excel, with an ability to manipulate, analyse and communicate data effectively.</li> <li>Excellent organisational skills and experience with tracking software, such as Jira.</li> <li>Proactively approaches workflow and understands how to effectively prioritise and manage tasks. </li> <li>Excellent interpersonal and communication skills across a variety of teams, with an ability to understand and participate in technical discussions.</li> <li>Public speaking skills, particularly in client or customer-facing roles that include social sales and presenting to large groups.</li> <li>Multilingual abilities are desirable but not essential.</li> </ul>Key Competencies: <ul> <li>Is consistently motivated, committed and able to perform duties in all situations.</li> <li>Communicates and receives ideas, views and information to achieve understanding.</li> <li>Champions NQC's values and consistently acts in a principled, open and conscientious manner, challenging unacceptable behaviour.</li> <li>Plans and prioritises activities and resources to maximise performance and minimise errors. </li> <li>Thinks creatively and embraces opportunities for change. </li> <li>Works collaboratively with cross-functional teams and acts as a team player while supporting colleagues.</li> </ul>Benefits <ul><li>Competitive salary package</li></ul><ul> <li>Hybrid working policy</li> <li>Private pension scheme</li> <li>25 days holiday (Increasing with service) + bank holidays</li> <li>Health Cash Plan</li> <li>Learning &amp; Development through Udemy</li> <li>24/7 Access to a Virtual GP</li> <li>Life Assurance (4 x Salary after probation period)</li> <li>Regular company socials &amp; events</li> <li> YuLife: Employment wellness and benefits platform</li> </ul>

Head of Compliance & Support Operations

About the role Overview Bury, BL8 2BS Full Time £26,000 per annum 14 May 2025 We are looking for a Contract Compliance Officer to join our growing team at Cygnet. Cygnet was established in 1988. Since then we have developed a wide range of health and social care services for young people and adults with mental health needs, acquired brain injuries, eating disorders, autism and learning disabilities within the UK. The purpose of the role is to coordinate the administration functions in order to comply with NHS purchaser contracts in respect of data management. To work within the Contract Compliance Team and where required, the Head of Contracts and Reporting to ensure that Cygnet is fully compliant with its contracts reporting. Please Note: This is a Hybrid role with occassional travel to Cygnet offices in the North West Region as required Main duties include: <ul> <li>To liaise with Senior Managers and Admin staff across various Cygnet sites to ensure that all data is received and collated in a timely manner.</li> <li>To maintain data quality in terms of both recording (internally) and reporting (externally).</li> <li>To lead on Cygnet's main monthly/quarterly/biannual and annual data submissions.</li> <li>To provide representation from the Contract Compliance team and attend contract review meetings with NHS customers.</li> <li>To create and amend templates where necessary for data submissions.</li> <li>To gather data and complete accurate returns for various contracts.</li> <li>To disseminate such information to the NHS customer each week, month and quarter by the required deadlines.</li> <li>To complete ad-hoc data submissions when required.</li> </ul>You are: <ul> <li>Experienced in administration in a fast-paced environment.</li> <li>Able to swiftly solve problems and work under pressure without compromising quality.</li> <li>Organised, diligent and can strictly adhere to processes and procedures.</li> <li>Excellent at inputting, extracting and analysing data using Microsoft Excel.</li> <li>Proficient in Microsoft Excel, Word, PowerPoint, etc...</li> <li>An excellent verbal &amp; written communicator with strong interpersonal skills.</li> <li>Capable of multi-tasking and managing your own workload to adhere to contractual deadlines.</li> <li>Attentive with a keen eye for detail.</li> </ul>Why Cygnet? We'll offer you... <ul> <li>An opening to undertake further learning with our excellent apprenticeship scheme</li> <li>Expert supervision &amp; support</li> <li>Free Health Cash plan</li> <li>Enhanced maternity pay: 8 weeks full Pay, 18 weeks half Pay (Inclusive of SMP) followed by 13 weeks SMP.</li> <li>24 hours free GP support line</li> <li>Free life assurance cover</li> <li>Free eye tests</li> <li>Car lease discounts</li> <li>Discounted gym membership</li> <li>Free mortgage broker and Insurance cover</li> <li>Pension scheme</li> <li>Employee NHS - discount savings &amp; "Cycle to Work" scheme</li> <li>Smart Health Toolkit- Providing you with Fitness Programmes, Nutrition consultation and Health checks</li> </ul>Ready to make a positive change? Please click on the 'apply now' link below or send your CV to <a href="mailto:LenaStreet@cygnethealth.co.uk" target="_blank">LenaStreet@cygnethealth.co.uk</a> Due to limits on sponsorship allocations, we are not currently in a position to offer sponsorship to new candidates for these roles, this remains under review. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Contract Compliance Officer (Hybrid)

WHAT IS ON OFFER Alfred H Knight has an exciting opportunity for a Group Compliance Manager to join our Risk &amp; Compliance team at our Head Office in Liverpool, UK. This is a dynamic opportunity for a management-level professional to play a key role in shaping and supporting AHK's Risk and Compliance functions. The successful candidate will benefit from significant exposure to senior leadership across the organisation. You'll contribute meaningfully to a wide range of focus areas including Policies &amp; Procedures, Training &amp; Awareness, Assurance, Internal Auditing, Processes &amp; Projects and Advisory Services. ABOUT US Alfred H Knight is a totally independent, family owned business spanning five generations. A global network of strategically placed offices and laboratories enable global trade by providing independent inspection, analysis and consultancy services to the metals and minerals, solid fuels and agriculture industries. We have honed and carefully crafted our reputation. Delivering knowledge and professionalism in all aspects of weighing, sampling and analysis. We thrive by continuing to re-invest in our facilities, technology and people. Click here to find out more about AHK. DO YOU HAVE WHAT IT TAKES? To be successful at Alfred H Knight you will need to display the following: REQUIRED KNOWLEDGE AND WORK EXPERIENCE Required Competencies <ul><li>Leads self and others: Guides, Develops and motivates others; Brings energy to the team and inspires; Leads through conflicts; Communicate and listens effectively; Seeks to know others and create trust; Has Emotional intelligence; Embodies honesty and integrity; Is self-aware; Adaptable and resilient.</li><li>Delivering Results &amp; Meeting Stakeholder Expectations: Focuses on business needs and stakeholder satisfaction; Sets high standards for quality and quantity; Monitors and maintains quality and productivity; Works in a systematic, methodical and orderly way; consistently achieves project goals.</li></ul><ul><li>Planning &amp; Organising: Sets clearly defined objectives; Plans activities and projects well in advance and takes account of possible changing circumstances; Manages time effectively; Identifies and organises resources needed to accomplish tasks; Monitors performance against deadlines and milestones. Strong sense of urgency: able to prioritise and to work in a fast paced matrix structure and willing to go above and beyond to ensure deadlines are reached.</li><li>Presenting &amp; Communicating Information: Speaks clearly and fluently; Expresses opinions, information and key points of an argument clearly; Makes presentations and undertakes public speaking with skill and confidence; Responds quickly to the needs of an audience and to their reactions and feedback; Projects credibility; Able to summarise complex situations or circumstances for non-technical consumption </li><li>Working with People: Demonstrates an interest in, understanding of others; Adapts to the team, and builds team spirit; Recognises and rewards the contribution of others; Listens, consults others and communicates proactively; Supports and cares for others; Develops and openly communicates self-insight.</li><li>Coping with Pressure &amp; Setbacks: Works productively in a pressurised environment; Keeps emotions under control during difficult situations; Assesses complex, developing situations calmly and responds in a calculated, measured manner; Balances the demands of a work life and a personal life; Maintains a positive outlook at work; Handles criticism well and learns from it.</li><li>Adapting &amp; Responding to Change: Adapts to changing circumstances; Accepts new ideas and change initiatives; Adapts interpersonal style to suit different people or situations; Shows respect and sensitivity towards cultural and religious differences; Deals with ambiguity, making positive use of the opportunities it presents.</li></ul>Required Work Experience <ul><li>Minimum of 5 years experience in a Compliance Role. </li><li>Experience in the TIC sector (desirable but not essential) </li><li>Geographical awareness and cultural sensitivity. Proven ability to adapt to new industries/ environments and workplace cultures. </li><li>Leadership of and / or participation in projects and / or programmes</li><li>Worked within an international matrix organisation, working across multiple countries, time zones and functions.</li><li>Experience of working with and managing a broad cross-section of people in terms of varied levels of seniority and cultural backgrounds.</li><li>Evidence of having embraced new challenges, quickly familiarising oneself in a new company in terms of company organisation structure, business goals and internal/ external stakeholders.</li></ul>BENEFITS We are offering an excellent opportunity with a salary and benefits package to match including pension, life assurance and an employee assistance programme. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability. Alfred H Knight is committed to creating a diverse &amp; inclusive environment and hence welcomes applications from all sections of the community.

Group Compliance Manager

Ready to find the right role for you? Salary: £58,000 + Annual Bonus + Company Car / Allowance Location: Covering Sites In Macclesfield, Liverpool and Cambridge When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you: <ul><li>Access to our company pension scheme</li><li>Discounts on everything from groceries to well known retailers</li><li>Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to</li><li>24 hour access to a virtual GP, 365 days a year, for you and family members in your household</li><li>One paid days leave every year to volunteer and support your community</li><li>Ongoing training and development opportunities, allowing you to reach your full potential</li></ul>What you'll be doing: <ul><li>Lead compliance management for Veolia waste activities across our client's UK sites</li><li>Manage SHE data reporting and ensure accuracy of waste disposal data for all UK sites</li><li>Take ownership of duty of care audit programme and manage audit documentation</li><li>Lead compliance and deviation investigations with root cause analysis</li><li>Provide GxP regulations training and guidance to Veolia employees</li><li>Ensure all permits and certificates are up to date and compliant</li></ul>What we're looking for: <ul><li>Degree level in chemistry or similar science/engineering based degree</li><li>NEBOSH National Certificate</li><li>External auditor qualification for ISO standards (e.g., 14001)</li><li>Minimum 5 years experience working in a pharmaceutical environment</li><li>Knowledge and experience of current pharmaceutical standards/practices (GMP)</li></ul>What's next? Apply today, so we can make a difference for generations to come. We're proud to be listed in The Sunday Times Best Places to Work 2024, being named as a Top 10 Very Big Organisation to work for two years in a row! This accolade further demonstrates our commitment to our people and our actions in creating an environment where everyone can be their true selves and enjoy working at Veolia. We want to ensure that you feel supported throughout the application process and provide reasonable adjustments where necessary and requested. If you require any reasonable adjustments as part of your application and interview process please do not hesitate to let us know. We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues. We are committed to ensuring that all job applicants and members of staff are treated equally, without discrimination because of sex, gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, nationality, ethnic or national origin, religion or belief, disability or age. We therefore welcome and encourage all candidates who meet the minimum requirements to apply.

Compliance Manager

Here at Chubb Fire and Security, we have an opportunity for a Quality and Compliance Manager to join our fantastic, high performing team based on a permanent, full time basis. We are open to applications from candidates based anywhere in the UK, however there will be travel involved in the role to our sites and offices across the UK About Us, Our Culture &amp; What We Can Offer You Chubb Fire &amp; Security have been protecting people and assets worldwide for more than 200 years. Providing essential and innovative security systems, equipment and services, from digital CCTV surveillance and intruder alarms to fire detection and suppression systems. Our customers range from local independent businesses to many of the FTSE 100 companies, and our Chubb family is extensive too, with a dynamic team of over 13,000 employees globally - Together we do great things! Our commitment to our people is to continually develop and innovate so that we grow together as your career unfolds. As part of the global API Group, we join a family of organisations where leadership, and leadership development is our most powerful strategic advantage and the best way to invest in our people. SALARY: Up to £50K per annum (depending on experience) <ul><li>25 days holiday, plus bank holidays</li><li>Car or Car Allowance £5,100</li><li>Chubb Bonus Eligibility of 10%</li><li>Company Pension Scheme (5% matched)</li><li>Online GP Appointments</li><li>Free Onsite Parking</li><li>Cycle to Work Scheme</li><li>Employee Referral Scheme (£1000)</li><li>Life Assurance (4 x Basic Salary)</li><li>Free Mortgage Advice</li><li>Employee Scholarship Scheme</li><li>A Central Benefits Platform offering a wide variety discounts</li><li>Health &amp; Wellbeing Resources</li><li>Bravo Awards: Recognising outstanding contributions from all employees and encourage excellence</li></ul>What You'll be Doing As Quality and Compliance Manager Reporting to the QEHS Director, you will manage all matters of Quality and Compliance including but not limited to: <ul><li>Manage ISO 9001 and all compliance programmes, NSi, BRE etc </li><li>Manage all Quality Documentation and oversight of all management systems</li><li>Drive &amp; Lead Improvement Change by promoting the process approach in facilitating the design and implementation of an effective IMS. </li><li>Lead business continuity processes</li><li>Manage certificates, memberships and accreditations, consolidating under a single Chubb entity where possible</li><li> Lead, Plan and Manage QEHS Audit Programs - Internal and External, supporting with attendance where necessary.</li><li>Lead internal Management System audits creating audit agenda, plans and subsequent reports</li><li>Liaise with SLT/ branch managers / site &amp; department / divisional contacts to discuss audit findings &amp; assist in implementation of corrective &amp; preventative actions.</li><li>Assist with investigation, resolution and reporting on significant customer and supplier complaints and quality failures</li></ul>WORKING HOURS: 37.5 hours per week | Monday to Friday | 9-5 | Hybrid Working What We Would Like You To Bring We're looking for an autonomous decision maker with the ability to recognise business needs and prioritise activities accordingly You will have: <ul><li>Extensive knowledge of QEHS Management systems aligned with ISO 9001. 14001 &amp; 45001 certifications preferred</li><li>Experience / Knowledge of operations in the Fire &amp; Security sector including knowledge of the sector schemes, BAFE, NSI etc.</li><li>Hold QEHS Membership (PCQI) qualifications and memberships appropriate for the role.</li><li>Experience of Auditing</li><li>Working knowledge of quality improvement and lean methodologies</li><li>IT literate with a good knowledge of SharePoint, Power Bi, Excel, PowerPoint, Viso &amp; Word</li><li>A strong communicator able to recognize improvement opportunities and escalate none compliance</li><li>A problem solver who has the technical ability to resolve compliance issues for business operations</li></ul>If this sounds like you then apply today and send us your application! Chubb Fire and Security is an equal opportunities employer. Our commitment to Diversity, Equity, and Inclusion (DEI) ensures all employees and applicants feel valued, respected, and supported. At Chubb, individuality is celebrated, and our strength lies in the diversity of our team. By fostering an equitable environment, we empower individuals to contribute their unique perspectives, driving innovation and excellence at every level. #LI-EP1 Additional Information About Us, Our Culture &amp; What We Can Offer You Established over 200 years ago, Chubb Fire &amp; Security are a global business driven by keeping people and the world safe. We provide essential systems, equipment and services, from digital CCTV surveillance and intruder alarms, to fire detection and suppression systems. Offering a full range of innovative products and services to a broad range of customers, from local independent business, to many of the FTSE 100 companies We believe we offer a unique working culture, where you are as important to us as our customers, and we want you to feel that everyday. We are proud to offer extensive training to all of our new Advisors, fully supporting, and enabling you to thrive in your new role and beyond, with ongoing career development opportunities throughout your career journey with us. #BR-CB

Quality & Compliance Manager

Based in our Handforth support offices, the PPM &amp; Compliance Manager will play a critical role in ensuring the effective management and execution of a structured maintenance program while maintaining compliance with legal, regulatory, and organisational standards across our Pet Care Centres and Veterinary Practices. The role is integral to upholding the highest standards of safety, legal adherence, and operational excellence, creating safe and welcoming environment for colleagues, pets and customers. Reporting to the Facilities Manager and supported by one direct report, the PPM and Compliance Manager will leverage the company's CAFM system to manage, track, and report maintenance activities. This includes ensuring alignment with Key Performance Indicators (KPIs), budgets, and compliance requirements. Key Responsibilities <ul> <li>Ensure Planned Preventative Maintenance (PPM) schedules are completed on time, achieving KPI's and addressing any shortfalls.</li> <li>Maintain accurate records and regularly update schedules to reflect changes.</li> <li>Conduct audits of PPM services and certifications, ensuring compliance with health &amp; safety, environmental, legal, and quality standards.</li> <li>Monitor contractor performance to ensure adherence to KPI's and SLA's</li> <li>Participate in contractor review meetings and operational discussions.</li> <li>Collaborate on developing KPIs and SLAs for contractors and address escalations related to contractor queries or service challenges.</li> <li>Maintain the Computer-Aided Facilities Management (CAFM) system in real time, updating costs, assets, and compliance data.</li> <li>Utilise CAFM data to track remedial works, improve processes, and monitor contractor performance.</li> <li>Ensure contractor compliance with safety standards, including issuing and auditing permits to work.</li> <li>Manage asbestos information and review contractor RAMS (Risk Assessments and Method Statements).</li> <li>Identify and implement opportunities to improve health and safety practices.</li> <li>Utilizing the internal H&amp;S system (Risk Proof) to ensure compliance with legislative requirements.</li> <li>Collaborating with stakeholders to develop and update policies and procedures.</li> <li>Prepare monthly and quarterly reports on PPM and compliance for facilities review meetings.</li> <li>Use data trends to identify areas for improvement and drive performance enhancement.</li> <li>Contribute to the annual business plan and budget management, ensuring alignment with financial targets.</li> <li>Any other administrative support for the Facilities Management team.</li> <li>Build and maintain strong relationships with internal and external stakeholders.</li> <li>Function as the escalation point for helpdesk and contractor-related queries, ensuring timely and effective communication.</li> <li>Ensure all contractors are verified via Safe Contractor and compliant with site safety rules.</li> <li>Oversee updates to contractor information for new stores and refits.</li> <li>Audit permits and ensure proper documentation for all intrusive and maintenance works.</li></ul>About You - Essential <ul> <li>2 years minimum managing a team</li> <li>NEBOSH</li> <li>In-depth knowledge of PPM and Compliance</li> <li>Ability to manage multiple contractors to deliver effective services.</li> <li>Effective leadership and managerial skills across internal direct reports and external stakeholders to deliver effective results.</li> <li>Extensive knowledge of relevant H&amp;S legislation</li> <li>Experience in a similar role would be beneficial.</li> <li>Analytical experience to drill down into large volumes of data</li> <li>GDPR Trained</li> <li>CAFM experience</li> <li>Experience of Large multi-site organisation</li> <li>Customer services and complaint handling</li> <li>Strong negotiating skills</li></ul>Pets just see people. They aren't biased and they don't discriminate. We take our inspiration from pets, and we value and respect difference in all its forms. Our aim is to reflect the diversity of the communities we operate in, and every colleague can help us achieve this. We encourage our people to be themselves so even if your skills and experience don't perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you. Business Unit: Group Support Date: 25 Apr 2025

6 Business Compliance Jobs in Manchester, UK