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Brand: The Education People Role: Compliance Officer Salary: £27,642 pro rata TTO +2weeks 29.6hrs per week Location: Aylesford/ Hybrid The Education People, a division of the Commercial Services Group, excels in delivering essential services that significantly impact the lives of children. With a team of specialists in various educational fields, they take pride in offering expert-driven services including safeguarding, equality and inclusion, financial management, and professional development, ensuring comprehensive support for educational institutions. TEP's Schools Financial Services team provide a range of traded, statutory, and discretionary services, alongside a robust compliance program. We ensure that schools are financially well-managed, empowering them to provide the best possible experience for their pupils and staff. By optimising financial resources, they help schools plan confidently for a brighter future. The Role The Schools Financial Services team is seeking a Statutory Officer to support schools with statutory services, budget monitoring, semi-annual returns, and account closures. In this pivotal role, you will ensure that the Local Authority's key financial controls are effectively implemented in schools. You will also support financial assessments for Headteacher recruitment and conduct Voluntary Fund audits. Join the team to make a significant impact on the financial integrity and future success of our educational institutions. Please note, this is a part-time role and Term Time only plus 2 weeks (29.6 hours per week) and you will be expected to travel to schools across Kent once per week. In return we will offer you: <ul> <li>25 days holiday rising to 30 for long service, plus bank holidays</li> <li>Cycle to work scheme</li> <li>Life assurance cover</li> <li>Access to Kent Rewards</li> <li>A culture of progression and development</li> <li>Flexible working arrangements</li> </ul>Key Duties: <ul> <li>Undertake visits to schools to ensure compliance with financial procedures and other areas considered to be of risk. Review documentation, discuss findings with Headteachers and finance staff. Produce reports, making recommendations where necessary.</li> <li>Complete a follow-up of recommendations referring non-compliance to the Senior Statutory Officer.</li> <li>Provide support to schools in respect of statutory services, budget monitoring, half yearly returns and closure of accounts.</li> <li>Evaluate schools financial returns, identifying schools with excess funds and potential deficits, referring complex issues as required.</li> <li>Assist the Senior Statutory Officer in the planning and timing of the receipt of all financial returns from schools, assisting in the design and adaption of processes, as necessary.</li> <li>Support the financial testing for the recruitment of Headteachers.</li> </ul>What we need from you <ul> <li>Financial experience working in a school finance department would be ideal</li> <li>Proficient use of IT including Microsoft Office packages, especially Excel</li> <li>A good understanding of national and local policies, financial</li> <li>controls and procedures</li> <li>Previous experience managing data</li> <li>Strong customer relationship skills</li> <li>Strong numerical literacy, research abilities, and analytical and interpretive skills</li> <li>Ability to travel to any school across Kent on a weekly basis</li> <li>Full UK driving licence and access to own vehicle</li> </ul>About Commercial Services Group Commercial Services Group (CSG) is the largest, local authority-owned trading company (LATCO) in the UK, wholly owned by Kent County Council. CSG generates over £800m in revenue per annum and provides services to over 16,000 education and public sector customers globally. CSG is striving to be recognised as the global leader in Education and Public Sector services, currently operating in 86 countries, with 1,800 staff across 29 trading brands, providing expertise ranging from: HR Services, IT Services, Energy, Education Resources, Procurement and many more. Department Education Support Services Role TEP Locations West Malling Yearly salary 27,642 Brand The Education People DBS Vetting Required? Enhanced Children &amp; Adult

Compliance Officer

Ready to find the right role for you? Salary: Competitive plus bonus and company car/ car allowance plus excellent company benefits. Location: Cannock When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; <ul><li>25 days of annual leave</li><li>Access to our company pension scheme</li><li>Discounts on everything from groceries to well known retailers</li><li>Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to</li><li>One paid days leave every year to volunteer and support your community</li><li>Ongoing training and development opportunities, allowing you to reach your full potential</li></ul>What you'll do To manage the day to day operations of the Veolia WEEE Compliance Scheme to ensure it fulfils its obligations within the scope of theThe Waste Electrical and Electronic Equipment (WEEE) Regulations 2013. To maximise and maintain the commercial profitability of the Scheme whilst ensuring all Scheme Members remain compliant with the WEEE Regulations. <ul><li>To manage, lead and direct the employees in line with meeting the Scheme objectives and targets and operating in line with Veolia's core values. To mentor and develop their skills to maximise the efficiency of the scheme and its methods. Holding regular 1-2-1 performance and development meetings.</li><li>To communicate effectively with other Veolia departments, such as Key and National Account Managers and LA Contract teams.</li><li>Produce &amp; deliver financial data for budgets</li><li>Responsible for all aspects of customer relationship, although some are delegated to the team with primary contact with 150+ scheme members and their principal contacts ensuring compliance, accounts and associated communication are maintained throughout the year.</li><li>Responsibilities to ensure member companies are providing correct information to the scheme. As such, the role holder must ensure customers are fully briefed / trained to understand the regulatory requirements</li><li>Responsible for negotiating contracts worth in excess of £1m with senior negotiators of blue chip organisations.</li><li>Regular liaison with Veolia LA Contracts, WEEE collectors &amp; reprocessors.</li><li>Regular contact, negotiation and discussion with senior officers of Defra &amp; the EA.</li><li>Sale of excess WEEE evidence to other Schemes.</li><li>Ensure WEEE is processed via AATFs in the most sustainable manner</li></ul>What you'll need to know <ul><li>All round legislative knowledge of Producer Responsibility regime for WEEE and the operating mechanism of Producer Compliance Schemes, regulations, guidance documents and their interpretation.</li><li>Awareness and knowledge of other Producer Responsibility regimes, Packaging &amp; Batteries</li><li>Knowledge of Power BI, WIMS, Google Suite or equivalent</li><li>Performance Management</li><li>Talent Management</li><li>Effective Delegation</li><li>Strategic Planning</li></ul>What's next? Apply today, so we can make a difference for generations to come. We're proud to be listed in The Sunday Times Best Places to Work 2024, being named as a Top 10 Very Big Organisation to work for two years in a row! This accolade further demonstrates our commitment to our people and our actions in creating an environment where everyone can be their true selves and enjoy working at Veolia. We want to ensure that you feel supported throughout the application process and provide reasonable adjustments where necessary and requested. If you require any reasonable adjustments as part of your application and interview process please do not hesitate to let us know. We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues. We are committed to ensuring that all job applicants and members of staff are treated equally, without discrimination because of sex, gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, nationality, ethnic or national origin, religion or belief, disability or age. We therefore welcome and encourage all candidates who meet the minimum requirements to apply.

WEEE Compliance Manager

Summary £33,000* up to £41,800* per annum | 30 days' holiday (pro rata) | 10% in-store discount | Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're proactive, reliable, and ready to take on any challenge. Just like you. Are you ready to make a real impact in an essential, fast-paced area of our business? Our Quality Assurance department is looking for a German-speaking Labelling Compliance Officer to join our Labelling Compliance team. This team plays a critical role in ensuring the accuracy and compliance of packaging and artwork, aligning with the latest food legislation. You'll use your language skills and eye for detail to translate product information, tackle challenges, and contribute to meeting KPIs - all while collaborating with teams across the business. This is a fantastic opportunity for a proactive individual who thrives on detail, takes pride in their work, and is excited about working in a dynamic, process-driven environment. In return, you'll have the chance to join a supportive team with exciting growth opportunities, where your work will directly contribute to our high standards and customer satisfaction. With the right training and encouragement, you'll thrive in your role and gain invaluable experience that supports your future career ambitions. What you'll do • Review product labelling to ensure compliance with food legislation and company standards. • Translate product information between German and English with precision. • Work closely with key internal teams, including Branding &amp; Packaging, Buying, and other Quality Assurance departments. • Deliver work to meet key performance indicators (KPIs) and deadlines while maintaining high standards. • Assist with a variety of administrative tasks to support the team's goals. What you'll need • Strong German language skills (essential). • Experience in product labelling or a similar area (advantageous). • A relevant degree in food manufacture, German, or a related field (desirable). • A sharp eye for detail and an ability to spot even the smallest inconsistencies. • A driven, proactive mindset and a dedicated work ethic. • Excellent organisational and time-management skills to balance multiple priorities. • Exceptional communication skills, both written and verbal. • Competence in Microsoft Office applications, including Word and Excel. • A willingness to learn and grow in a structured environment. What you'll receive • 10% in-store discount • 30-35 days holiday pro rata • Market-leading family leave • Competitive salary • Contributory pension scheme • Cycle to work scheme Plus, more of the perks you deserve. *Includes an additional 10% non-contractual London Weighting allowance Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment. You're Lidl like us. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.

Labelling Compliance Officer (German Speaking)

About the role In this role, you work closely with the commercial team on contracts, and help ensure that our operations are regulatory compliant. The position gives you the opportunity to work in a dynamic, high growth environment where you add value every day. You add value to the business by helping build new products and services, work on commercial deals, and ensure ongoing compliance. Location: We would like you to work from our office in London, Vilnius or Paris two days per week, joining our team of dedicated professionals and making your mark on the world of B2B e-commerce. About HokodoWe're an international and diverse team, based in London, Vilnius and Paris, working to modernise B2B payments. <ul><li>Our B2B Buy Now, Pay Later solution enables merchants to offer credit terms to their business customers instantly, resulting in a 40% average increase in revenue for integrated merchants.</li><li>We are scaling rapidly across Western Europe, with a list of stellar clients and have raised a total of over $50 million to support our goals.</li><li>Join us in our efforts, as we have already made good progress with 50,000+ businesses regularly using Hokodo, but need your support to take us to the next level!</li></ul>What you'll be doing - If you get excited by the following, this is the role for you. <ul><li>Work with the commercial team: Draft, review, and negotiate customer facing documents, such as commercial contracts and terms and conditions.</li><li>Building products: Provide legal advice and support on new products and partnerships.</li><li>Ensure ongoing compliance with data protection regulations (GDPR, Data protection Act, Regulatory laws, etc.)</li><li>Coordinate with external counsel when necessary.</li></ul>Who we're looking for - At Hokodo, we prioritise hiring individuals who share our mission and values, and possess the right attitudes and behaviours for success. While some of the listed requirements may be important, don't worry if you don't meet all of them, we'd still like to hear from you. <ul><li>3+ years of experience working in a legal role, in private practice, or in-house</li><li>Experience in financial services, strong knowledge of relevant regulatory frameworks including PSD 2, GDPR, AML</li><li>Law degree or equivalent in French, UK, or an EU jurisdiction law</li><li>Fluent in French and English</li><li>Proactive approach in identifying and mitigating legal and compliance risks</li><li>Strong attention to detail and ability to manage multiple priorities</li><li>You enjoy developing yourself, and challenging yourself every day</li><li>Adaptableto a dynamic, fast-paced, changing business and regulatory environment</li></ul>Interview Process <ul><li>Technical, competency and team fit interview with the Hiring Manager - 60 minutes - Video Call</li><li>Case Study - Prepare a customer review and present to the Hiring Manager and Head of Customer Success - 60 minutes - Video Call</li><li>Meet the team and Co Founder - Circa 60 minutes - Video call, or face to face</li></ul>What's in it for you? We're offering the chance to really make a difference to Hokodo and the wider B2B payments and e-commerce industry. The opportunity for personal growth in a fast-moving startup is massive. Your opinion and feedback will be heard and valued. You'll feel a part of a very special team. We offer a highly competitive salary and benefits package, including share options. Share Options Holiday entitlement: 25 days, + bank holidays Hoko-Flex (For UK and LT): A half day every month to take off when you need it, this adds up to 6 extra days a year! Annual Learning and Development budget Globetrotter travel policy: Spend up to 60 days abroad each calendar year Health Insurance Enhanced Parental Leave Yearly offsites and other company socials: Previously, we have been to Malta &amp; Majorca, as well as regular meet-ups in London and Paris. Pension: (we know this is not really a benefit - but we get asked a lot about pension contributions) Employer contribution of 3% and individual contribution of 5% based on qualified earnings. Our values Hokodo is more than a place to work. We're passionate about making our industry better and aren't afraid of the competition. We pride ourselves on our culture of down to earth employees who are always willing to go the extra mile to help each other out! <ul><li>Own the Outcome - We're committed to our tasks, and take pride in the outcome. It's never "not my job". We are bold, we are brave, and we embrace change in all its forms.</li><li>Trust and Build Trust - We are committed to earning and fostering trust through honest communication and deliberate actions. We support our team and value each other's time, input, and take local decisions where possible.</li><li>Never Be Satisfied - We challenge the norms and act boldly, even if it means failing. We are reflective, always learn from our mistakes, and continuously seek feedback and ways to improve. When something's not quite right, we crave to fix it. We're open to being challenged, and challenge others openly.</li><li>No Passion, No Point - We bring passion and energy to everything we do. We get a lot done, and we have a good time doing it. We take every opportunity to celebrate our hard work, our wins - and some of our failures too!</li><li>Be Genuine (No BS) - We are truthful and honest in our actions. We embrace and respect our individuality and encourage people to speak their mind. We are transparent and committed to doing what's best for each other, our customers and our company. Put simply, we care.</li></ul>Don't 'tick all of the boxes? Neither do we We are driven by hiring not only by experience and relevance for the role but also our mission and values, and possess the right attitudes and behaviours for success. We celebrate anything 'outside of the box', so if you don't meet all of the listed tickbox criteria, please do still apply as we'd love to hear from you. The diversity of our team reflects the diversity of our community and customers. We not only welcome but celebrate diverse communities. We feel we have an empowering environment where everyone is supported and respected, and we want you to feel this too. We welcome new ideas, thinking and approaches and listen intently, and we are strongly committed to learning and improving on this as we grow.

Legal & Compliance Officer UK

Location: Handforth (Cheshire) This role requires candidates to be on-site 5 days a week From Aberdeen to Penzance, Pets at Home is the UK's leading pet care business. And with over 450 locations nationwide, our commitment to pet welfare extends well beyond ensuring animals are happy and healthy. Yes, we're super passionate about our customers and their pets, but that dedication extends to the incredible people we work with. Based in our Handforth support offices, the Planned Preventative Maintenance (PPM) and Compliance Manager will play a critical role in ensuring the effective management and execution of a structured maintenance program while maintaining compliance with legal, regulatory, and organizational standards across our Pet Care Centres (PCCs) and Veterinary Practices throughout the British Isles. The role is integral to upholding the highest standards of safety, legal adherence, and operational excellence, creating safe and welcoming environment for colleagues, pets and customers. Reporting to the Facilities Manager and supported by one direct report, the PPM and Compliance Manager will leverage the company's CAFM system to manage, track, and report maintenance activities. This includes ensuring alignment with Key Performance Indicators (KPIs), budgets, and compliance requirements. The role also involves conducting contractor and cost reviews to drive efficiency and best value, maintaining a proactive and cost-conscious approach. Key responsibilities include collaborating with stakeholders to develop and update policies and procedures (Core Stream software), utilizing the internal H&amp;S system (Risk Proof) to ensure compliance with legislative requirements, and delivering training and toolbox talks while fostering clear communication across Pet Care Centres and Veterinary Practices. Building strong relationships with internal teams and external contractors to ensure seamless operations and effective collaboration. The post holder will have financial accountability for the PPM and Compliance budget, including the preparation of the annual budget, ongoing budget reviews, and attending period financial review meetings. Additionally, the role requires preparing and presenting monthly reports to the Head of Facilities and higher management. A clinical background is advantageous, as it supports effective communication and collaboration within veterinary and clinical environments. By fulfilling these responsibilities, the PPM and Compliance Manager will enhance operational standards, promote colleague well-being, and contribute to an exceptional customer experience, all while aligning with the Facilities Management (FM) Strategy and company values. Key Responsibilities PPM Scheduling and Compliance <ul> <li>Ensure Planned Preventative Maintenance (PPM) schedules are completed on time, achieving KPI's and addressing any shortfalls.</li> <li>Maintain accurate records and regularly update schedules to reflect changes.</li> <li>Conduct audits of PPM services and certifications, ensuring compliance with health &amp; safety, environmental, legal, and quality standards.</li></ul>Contractor and Performance Management <ul> <li>Monitor contractor performance to ensure adherence to KPI's and SLA's</li> <li>Participate in contractor review meetings and operational discussions.</li> <li>Collaborate on developing KPIs and SLAs for contractors and address escalations related to contractor queries or service challenges.</li></ul>CAFM System Management <ul> <li>Maintain the Computer-Aided Facilities Management (CAFM) system in real time, updating costs, assets, and compliance data.</li> <li>Utilize CAFM data to track remedial works, improve processes, and monitor contractor performance.</li></ul>Health and Safety <ul> <li>Ensure contractor compliance with safety standards, including issuing and auditing permits to work.</li> <li>Manage asbestos information and review contractor RAMS (Risk Assessments and Method Statements).</li> <li>Identify and implement opportunities to improve health and safety practices.</li> <li>Utilizing the internal H&amp;S system (Risk Proof) to ensure compliance with legislative requirements.</li> <li>Collaborating with stakeholders to develop and update policies and procedures.</li></ul>Reporting and Strategic Input <ul> <li>Prepare monthly and quarterly reports on PPM and compliance for facilities review meetings.</li> <li>Use data trends to identify areas for improvement and drive performance enhancement.</li> <li>Contribute to the annual business plan and budget management, ensuring alignment with financial targets.</li> <li>Any other administrative support for the Facilities Management team.</li></ul>Stakeholder Engagement <ul> <li>Build and maintain strong relationships with internal and external stakeholders.</li> <li>Function as the escalation point for helpdesk and contractor-related queries, ensuring timely and effective communication.</li></ul>Compliance and Documentation <ul> <li>Ensure all contractors are verified via Safe Contractor and compliant with site safety rules.</li> <li>Oversee updates to contractor information for new stores and refits.</li> <li>Audit permits and ensure proper documentation for all intrusive and maintenance works.</li></ul>About You - Essential <ul> <li>2 years minimum managing a team</li> <li>NEBOSH</li> <li>In-depth knowledge of PPM and Compliance</li> <li>Ability to manage multiple contractors to deliver effective services.</li> <li>Effective leadership and managerial skills across internal direct reports and external stakeholders to deliver effective results.</li> <li>Extensive knowledge of relevant H&amp;S legislation</li> <li>Experience in a similar role would be beneficial.</li> <li>Analytical experience to drill down into large volumes of data</li> <li>GDPR Trained</li> <li>CAFM experience</li> <li>Experience of Large multi-site organisation</li> <li>Excellent IT skills, particularly Microsoft Word, Excel &amp; Visio</li> <li>Customer services and complaint handling</li> <li>Strong negotiating skills</li></ul>Pets just see people. They aren't biased and they don't discriminate. We take our inspiration from pets, and we value and respect difference in all its forms. Our aim is to reflect the diversity of the communities we operate in, and every colleague can help us achieve this. We encourage our people to be themselves so even if your skills and experience don't perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you Business Unit: Group Support Date: 16 Jan 2025

PPM & Compliance Manager

Your New Role: We have a fantastic opportunity for a Permanent Responsible Person Gas to join our FDIS Rams Gas Compliance Team in a mobile role covering MOD housing in and around the York, Lincolnshire, Nottinghamshire and East Riding of Yorkshire areas. This is a varied and challenging role, with a wide range of responsibility. We are offering a competitive salary with the opportunity to learn and develop your skills within the gas industry. Responsible Person Gas plays an important part in Amey to ensure the requirements of the Gas Safety (Installation and Use) Regulations 1998 and the DIO Gas Safety Case are complied with in all activities undertaken on the establishments within their area of responsibility. The standard hours of work are 37.5 Monday to Friday Work-life balance and flexibility are key for our success. We empower our people to make choices that are right for them. You will be responsible for: <ul> <li>Implementation and operation of gas safety in area of responsibility.</li> <li>Assess the competence of Gas Skilled Persons for appointment and review experience and performance. Ensure Skilled Persons are aware of any restrictions related to their work. Where necessary, suspend the appointment of Skilled Persons.</li> <li>Maintain register of Skilled Persons for continual monitoring of competence and training.</li> <li>Write and maintain Gas Safety Management Plans for each area of responsibility and familiarisation and knowledge across all sites within the Service Delivery Area.</li> <li>Investigate all reported gas incidents in full, completing detailed reports and putting in place corrective actions when required to mitigate future incidents.</li> <li>Arrange and carry out supply chain office audits of gas safety processes and procedures.</li> <li>Provide professional and technical support, and advice, where required to maintenance and project teams, DIO, and end users.</li> <li>Review risk assessments, method statements and where necessary safety programs and Gas Permits to Work.</li> <li>Liaise closely with the Gas Safety manager, operations, and project managers for continued compliance throughout the MOD estate, seeking guidance as necessary.</li> <li>Keeping up to date with gas industry changes, current regulations, and legislation.</li> <li>Maintain continual personal/professional development.</li> <li>Maintain a positive environment in which Skilled Persons and other team members engage and follow in the requirements of the Gas Safety Case, with a self-motivated attitude to gas safety.</li></ul>We want to hear from you if you have: Experience in management of Gas Safe Systems of Work. Extensive knowledge of compliance in gas utilisation. Are a self-motivated individual who can work off own initiative and maintain and manage your own workload. <ul> <li>Essential ACS qualifications - CCN1, CENWAT, CKR1, HTR1, and CPA1 with significant ex-perience within the gas industry.</li> <li>LPG qualifications would be desirable.</li> <li>Non-domestic gas qualifications would be desirable.</li> <li>CMDDA1 and GL8 - Gas Incident Investigation (desirable although training would be given)</li> <li>Management level qualification in H&amp;S and Environment (e.g., SMSTS)</li> <li>Developed IT skills (e.g. Excel, Word etc.) necessity, with a good level of report writing.</li> <li>Auditing experience.</li> <li>IGEM EngTech level membership (desirable, although gaining EngTech membership is re-quired as part of the role)</li> <li>Technical qualifications &amp; training as required by JSP 375. (desirable, although training will be given)</li></ul>In addition to this, it would be desirable if you have experience with Gas Distribution Networks and training in Safe Control of Operations, SHEA Gas and Escape Locate and Repair works to help you hit the ground running, although this is not essential as we will provide you with the required development you need to bring you up to speed. What we can offer you: When you join us, we can offer flexibility, career development, a choice of benefits and support that help you through all life's ups and downs. It's the reason why Investors in People put us among the top 1% of employers and we have a competitive reward and benefits program. <ul> <li>Career Development - Exceptional development and progression plan</li> <li>Pension - Generous Pension scheme which we will contribute to</li> <li>Holidays - Minimum 24 days holiday + Bank Holidays</li> <li>Choices - Our flexible benefits scheme is tailored by you, including buying additional annual leave, cycle2work scheme, charity giving and gym membership.</li> <li>Save with Amey - Our online voucher portal gives you access to thousands of discounts from leading retailers to help you save on shopping, days out, or nights in. It includes healthcare, free GP service, dental vouchers.</li> <li>Social Value - You'll get 2 Community Involvement Days each year to volunteer for a charity of your choice and further opportunities to support fundraising initiatives.</li> <li>Company Car</li></ul>We embrace difference and support individuals to work in ways that work best for them. We are committed to working sustainably and by working in partnership with the communities we serve, so people and the planet are protected. Who is Amey? <ul> <li>We are at the heart of modern Britain, helping the economy to grow by designing, maintaining, and transforming the nation's strategic assets.</li></ul><ul> <li>Our 11,000 people are behind the critical services the country relies on every day.</li></ul><ul> <li>Our unique engineering and operations experience, together with data driven insight from our consulting business, delivers better results for our clients.</li></ul><ul> <li>We are trusted partners of Government - both national and local - managing assets and complex projects that are vital to the sustainable growth of the country.</li></ul>To find out more take look at Amey Application Guidance: Amey is committed to Inclusion and Diversity. We welcome applications from all suitably qualified candidates, regardless of their race, gender, disability, religion/belief, sexual orientation, or age. We will also guarantee you an interview if you have a disability, as long as you are qualified for the role. Please contact our recruitment team at <a href="mailto:peopleservices@amey.co.uk" target="_blank">peopleservices@amey.co.uk</a> to discuss any access needs, reasonable adjustments or additional support that may be required at any point during the recruitment process. We reserve the right to close this vacancy before the closing date should we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. Apply today - We are excited to hear from you! #LI-JH1

Gas Compliance Manager

About Us Parking Patrol is one of the UK's leading providers of car park enforcement services. With years of experience in the industry, we deliver comprehensive parking solutions tailored to a wide range of properties across the UK. Our commitment to regulatory compliance, combined with our expertise and industry-leading practices, allows us to provide reliable, effective, and customer-focused parking enforcement. At Parking Patrol, we're dedicated to ensuring smooth parking operations while enhancing customer satisfaction and upholding the highest standards of service. About the Role We're seeking a dedicated Compliance Manager to lead critical initiatives, including the implementation of updates to the Single Code of Conduct for Private Parking Enforcement and the oversight of all internal compliance and audit processes. This role is pivotal in ensuring our operations align with industry regulations and best practices, supporting both external and internal standards of excellence. Key Responsibilities 1. Single Code of Conduct Implementation <ul> <li>Develop and manage a comprehensive plan to update and implement the Single Code of Conduct.</li> <li>Ensure all changes align with IPC standards and evolving regulatory requirements.</li> <li>Collaborate with internal teams, industry partners, and external bodies to ensure smooth integration of updates.</li> </ul>2. Internal Compliance and Audits <ul> <li>Lead the implementation, and maintenance of internal compliance frameworks.</li> <li>Manage internal audits to identify and address compliance risks, ensuring alignment with relevant regulations.</li> <li>Conduct audits with regulatory bodies, including the DVLA and other relevant organisations, to ensure full compliance with industry standards and legal requirements.</li> <li>Develop and update policies, procedures, and training programs to promote ongoing compliance.</li> </ul>3. Industry Management <ul> <li>Serve as the primary point of contact for regulatory bodies, the IPC, and other industry partners.</li> <li>Facilitate consultations and meetings gather input and feedback for project and compliance initiatives.</li> <li>Build and maintain strong relationships with industry partners to ensure seamless communication and collaboration.</li> </ul>4. Compliance &amp; Regulatory Oversight <ul> <li>Stay informed about industry developments, legislative changes, and IPC guidance.</li> <li>Provide regular updates to senior management on progress, risks, and key regulatory changes.</li> </ul>5. Risk Management <ul> <li>Identify, assess, and mitigate risks related to compliance, regulations, and operations.</li> <li>Ensure all changes and internal processes are legally compliant and protect the organization from potential sanctions or reputational harm.</li> </ul>6. Project Delivery &amp; Execution <ul> <li>Oversee the implementation of compliance changes, ensuring timely and budget-conscious delivery.</li> <li>Work with operational teams to integrate regulatory updates into systems, policies, and training.</li> <li>Monitor key performance indicators and ensure adherence to deadlines and project milestones.</li> </ul>7. Communication &amp; Reporting <ul> <li>Prepare clear, concise reports and presentations for internal and external stakeholders.</li> <li>Provide regular updates to senior leadership and communicate changes effectively across all levels of the organization.</li> </ul>8. Training &amp; Support <ul> <li>Develop training materials and resources for staff and external partners to ensure compliance with updated policies.</li> <li>Lead training sessions, workshops, and guidance initiatives to promote awareness and understanding of compliance standards.</li> </ul>Job Type: Full-time Additional pay: <ul><li>Bonus scheme</li></ul>Benefits: <ul> <li>Casual dress</li> <li>Company pension</li> <li>On-site parking</li> </ul>Schedule: <ul> <li>8 hour shift</li> <li>Monday to Friday</li> </ul>Work Location: In person Requirements Experience: <ul> <li>Proven experience in compliance.</li> <li>Background in project management.</li> <li>Demonstrated ability to manage audits and internal compliance programs.</li> </ul>Skills: <ul> <li>Excellent organisational and project management skills to handle multiple priorities.</li> <li>Strong communication and interpersonal skills to engage effectively with stakeholders.</li> <li>Problem-solving expertise and the ability to manage risks and resolve challenges.</li> </ul>Desirable Skills <ul> <li>Experience with parking technology systems and software.</li> <li>Familiarity with the Single Code of Conduct and its impact on parking enforcement practices.</li> <li>Strong understanding of private parking enforcement regulations and IPC guidelines</li> <li>Experience within the private parking sector.</li> </ul>

Compliance Manager

Company purpose : Our company purpose is to contribute to a responsible and sustainable economy by financing and advising clients according to the highest ethical standards. Our employer promise is built around three pillars: • Being a great place to work • Committed to sustainability and having a positive impact • Being dedicated to the development of our people Business area CIB UK Compliance is an independent function responsible for providing specialist advice and support to UK Senior Management, business lines and functions in adhering to internal controls and external rules and managing compliance risks. The function typically acts as a second line of defence covering areas including: controls, assurance, monitoring, professional ethics, training and competence, whistleblowing, money laundering, market abuse, financial security and regulatory liaison. The Protection of Interest of Clients, Professional Ethics &amp; Regulatory Affairs team provides a number of services and activities across the Compliance Function: • Protection of Interest of Clients (PIC) • Professional Ethics • Compliance Training • Registrations • Regulatory Affairs • Compliance Risk Assessment Job purpose Support the Whistleblowing Referents to ensure that whistleblowing cases across CIB UK are managed consistently and to the highest standards in accordance with the Whistleblowing Policy and procedure. Support the CIB UK framework for the management and record-keeping of staff breaches. Key responsibilities Whistleblowing: • Develop and maintain a close working relationship with Compliance and other colleagues on whistleblowing matters. • Working with the named Whistleblowing Referents to ensure cases are managed in accordance with the Whistleblowing Policy and procedure, covering effective case management, record-keeping and reporting. • Subject matter expert on whistleblowing procedures, ensuring they are implemented. • Maintain strict confidentiality when managing whistleblowing reports. • Act as point of contact on whistleblowing cases with Group Compliance and other stakeholders. • Take an active role in whistleblowing investigations, working with relevant experts. • Lead the production of management information relating to whistleblowing cases. • Contribute to the continual improvement and review of whistleblowing policy, procedures and controls. Lead the implementation of changes. • Contribute to the design and delivery of whistleblowing training. Breach Management: • Assist the Head of Compliance PIC, Professional Ethics &amp; Regulatory Affairs on conduct breach management and record-keeping for CIB UK. • Organise and attend Staff Breaches Working Group meetings, preparing all papers and minutes and maintain accurate records. • Identify any repeated breaches when preparing meeting papers. • Provide breach data and reports as required. • Maintain the Staff Breaches Working Group procedures and Terms of Reference proposing updates as needed. • Contribute to the continual improvement and review of staff breaches procedures and controls, taking into account initiatives at Group level. Lead the implementation of changes. Requirements • Prior experience in whistleblowing, investigations, and breach management/enforcement. • Detailed knowledge of specific Compliance principles and processes in whistleblowing, investigations and breaches/enforcement. • Good analytical skills and an ability to translate knowledge and experience into advice and recommendations. • Good working knowledge of the UK regulatory framework and its application to banking. • Excellent written and oral English skills in order to articulate technical issues and effectively communicate with individuals across the business. • Strong data management skills, able to collate and manage data using Excel. • Strong organisational skills and experience in preparing for meetings, note taking and follow up/reporting. • Computer literacy and a good knowledge of common software e.g. Microsoft Office. Experience of relevant specialist Compliance software. And of course, we expect all our colleagues to embody and practice the Group values (alignment with the Bank's strategy, commitment, work ethic, integrity and Code of Conduct). A bit more about why you should join us 1. We're a great place to work We aim for optimal work/life balance (depending on role, this includes hybrid working, flexible working and agile) We are proud of our award-winning flexible benefits and health &amp; wellbeing strategy. Our flexible benefits include: • Generous holiday allowance of at least 26 days (plus bank holidays) with option to buy and sell holidays. • Valuable financial plans a 12% non-contributory pension which has been moved to sustainable investments*, life assurance*, income protection and personal accident insurance. • Extensive wellbeing and mental health offering one of the most advanced private medical schemes in the UK, dental cover, wellbeing app, Cognitive Behavioural Therapy support, subsidised gym memberships, bespoke health assessments including genetic testing, Private GP (including digital GP services to parents of employees), Employee Assistance Programme, menopause &amp; fertility support (we are an accredited Menopause Friendly Employer), neurodiversity assessment and support. • Key onsite services and facilities in London include physiotherapy, nutrition, massage therapy, physiology, mental health first aiders, seasonal flu vaccinations and free onsite fitness centre. • Plus, emergency back-up care for dependants, green car leasing, season ticket loan, and a range of other benefits. * Subject to relevant caps 2. As the eurozone's largest bank, we are committed to having a positive impact in the world. For example, we are committed to Net Zero in all of our financing and investment portfolios by 2050. By 2030, 80% of our energy production financing will be low carbon. But impact for us means more than climate. It means empowering our people every day. Everyone gets four volunteering days each year - in 2023, we achieved over 18,000 hours of volunteering across the UK and reaching over 4,500 young people. 3. We believe in our people We support our people to develop skills to adapt to the ever-evolving world of work and to prepare for the jobs of today and tomorrow. We do this through a comprehensive training offering, talent programmes, mentoring, career days and inhouse career tools. We are proud of the number of our people who progress and secure new roles internally. In fact, in 2023, nearly half of our positions in UK CIB were filled internally. Investing in our people also means we have a collaborative and inclusive culture: • Direct feedback from our people shows that our internal culture sets us apart from our industry peers. • Each year, nearly 30,000 employees globally are involved in professional networks that play an active role in promoting Diversity and Inclusion within the Group. These include our: Pride Network, Ability Network (which supports disabled employees), MixCity (gender equality network), Women in Global Markets, Women in Global Banking, Women in IT, Diversity Equity &amp; Inclusion in Technology, Early Careers Network, Multicultural Network and Parents &amp; Carers Network. Equal opportunities BNP Paribas is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation, or any other legally protected status. Adjustments We don't want anyone to be disadvantaged in our recruitment processes, so if you have a disability or health condition which may mean that you'd benefit from some adjustments or additional support, please let us know as early in the process as possible. #LI-Hybrid

Senior Compliance Officer, Whistleblowing & Breaches Assistant Vice President

About Us The King's community is dedicated to the service of society. King's Strategic Vision 2029 sets out our vision for the future, shaped around five priority areas: educate to inspire and improve; research to inform and innovate; serve to shape and transform; a civic university at the heart of London; and an international community that services the world. Our ambitious Education Strategy sets out the actions that we must take to transform how we teach, how and where our students learn and how we support them during their time with us. The Visa Compliance Service is essential in ensuring King's College London adheres to Home Office Student visa sponsorship requirements. Our team is dedicated to safeguarding the university's ability to sponsor international students by ensuring full compliance with UK Visas &amp; Immigration (UKVI) regulations. We provide comprehensive support and guidance to students, helping them navigate visa requirements and maintain their legal status. By continuously monitoring compliance processes and implementing improvements, we ensure the university remains a trusted and reliable sponsor. Our work not only supports the university's strategic goals but also enhances the student experience by providing a secure and compliant environment for international students. We are part of the Students &amp; Education Directorate, a collection of wide-ranging professional services in place to support King's students and their education. As a directorate we manage the student lifecycle from application to graduation and beyond, to ensure a coherent and seamless student experience and effective administrative processes, working closely with King's faculties to do so. About The Role The Visa Compliance Officer will provide a helpful and efficient first point of contact for guidance on university visa processes and policy, and duties essential to maintaining compliance with UKVI guidance and the Immigration Rules. This includes the provision of accurate and timely data for the university and UKVI, and daily interactions with UKVI's online portals and the university's Student Records System (SITS) to ensure compliance with statutory record keeping and reporting duties. This is an exciting opportunity for candidates looking to work in Visa Compliance and Immigration, and who wish to utilise their skills and expertise in administration and customer service. This is an opportunity to grow your skills in data management and the application of the Immigration Rules and UKVI guidance. We encourage applications from candidates who have experience from both within and outside of the Higher Education sector where they can demonstrate the skills needed to succeed in this role. This is a full time post (35 Hours per week), and you will be offered an indefinite contract. About You To be successful in this role, we are looking for candidates to have the following skills and experience: Essential criteria <ol> <li>Relevant work experience and/or education: We think a wide range of different work and educational experiences could support you to be successful in this role. Relevant work experience might include work in higher education, or a compliance role. Relevant educational experiences might include higher education in a related discipline, professional qualifications or other training.</li> <li>Previous administrative experience.</li> <li>Ability to comprehend complex issues quickly.</li> <li>Good interpersonal skills, with the ability to communicate and distribute information clearly.</li> <li>Understanding of need for confidentiality and when and how to escalate / signpost sensitive cases. Contribute to team discussions with confidence, but give others space to speak.</li> <li>Methodical, detail-oriented and flexible approach to work, maintaining a high level of accuracy.</li> <li>Ability to work with a broad range of stakeholders in a professional and assured manner.</li> <li>Ability to work as part of a team as well as independently with minimum supervision.</li> <li>Ability to balance competing priorities under pressure of deadlines and workload.</li> <li>Flexible and comfortable with adapting to change.</li> <li>Working knowledge of Microsoft Office suite including Excel, and/or the enthusiasm to learn new systems.</li> </ol> Desirable criteria <ol> <li>Experience in the use of databases (preferably SITS).</li> <li>Understanding of UK Visas &amp; Immigration (UKVI) Student sponsorship duties withing a Higher Education institution.</li> </ol> Further Information We pride ourselves on being inclusive and welcoming. We embrace diversity and want everyone to feel that they belong and are connected to others in our community. We are committed to working with our staff and unions on these and other issues, to continue to support our people and to develop a diverse and inclusive culture at King's. We ask all candidates to submit a copy of their CV, and a supporting statement, detailing how they meet the essential criteria listed in the advert. If we receive a strong field of candidates, we may use the desirable criteria to choose our final shortlist, so please include your evidence against these where possible. To find out how our managers review your application, please take a look at our ' How we Recruit ' pages. Interviews are due to be held on week commencing 03/02/2025 This role does not meet the requirements of the Home Office and therefore we are not able to offer sponsorship for candidates who require the right to work in the UK.

Visa Compliance Officer

Job Description Permanent Full-time Location: Flexible Reports to: Centre Compliance Lead Salary: from £25,000 per annum (DOE) Line management responsibilities: No Overview Training Qualifications UK is the fastest-growing Awarding Organisation in the UK and a market-leading End-Point Assessment Organisation. We work with over 500 schools, colleges, universities, and training providers across the world to provide qualification certificates, endorsements, and apprenticeships to over 150,000 learners. What's the secret to our success? Simply put, we do things differently here! Our Centre Compliance Officer will perform a vital function in ensuring every certificate awarded by TQUK is valid and reliable. They will provide essential assistance to the Centre Compliance Manager, in identifying and addressing quality matters, investigating issues, ensuring compliance with our regulatory obligations, and maintaining our high standards. They will support TQUK centres to understand what to expect from TQUK's processes and help monitor them to ensure that they are followed. In addition, they will identify the root cause related to identified issues and work with our centres to ensure preventive measures are put in place. The role demands an unwavering commitment to maintaining exceptional quality standards throughout all aspects of its responsibilities. TQUK has 3 values that we ask of everyone who represents us to live by; be courteous, have a willingness to learn, put the team first. Through these 3 values we offer our customers unrivalled support and service and can make TQUK be the best it can be. Key Responsibilities <ul><li> Support the Centre Compliance Manager to identify and address centre-related quality issues.</li><li> Investigate instances of maladministration and malpractice, identifying root causes and working with centres to implement preventive measures.</li><li> Provide advice and support to TQUK centres on the processes and requirements for becoming and maintaining recognition.</li><li> Assist centres in understanding the expectations TQUK has for Centre Compliance, ensuring clarity on process details. </li><li> Maintain and manage a substantial caseload, ensuring consistency while adhering to SLAs.</li><li> Contribute actively to continuous improvement initiatives and standardisation events, with a specific focus on meeting regulatory expectations.</li><li> Uphold the highest standards of quality and customer service in all responsibilities.</li><li> Support the Centre Compliance Lead with sanctions and actions placed upon assigned centres.</li><li> Ensure accurate and complete records of instances of maladministration and malpractice are kept</li></ul> Other Responsibilities <ul><li> Maintain excellent working knowledge of TQUK products, internal and external processes, and regulatory obligations. </li><li> Efficient and effective data and file management; inputting, filing, monitoring of data.</li></ul> Key Requirements <ul><li> Have excellent verbal and written communication skills. </li><li> Be organised and able to prioritise your workload. </li><li> Be dedicated to providing world class customer service. </li><li> Be able to think on your feet and respond to customer demands. </li><li> Be prepared to work in a regulated environment with a constant eye to maintaining and improving regulatory compliance. </li><li> Be comfortable working to deadlines, set standards and operating procedures.</li></ul> Key Characteristics Here are just a few of the essential softer skills you will need to successfully join our team: <ul><li> Be confident and ambitious with a "can do, will do" attitude. </li><li> Be well motivated, enthusiastic and able to work on your own initiative. </li><li> Accuracy and attention to detail. </li><li> Work well with others. </li><li> Be able to have fun! </li><li> Be able to keep an eye on the bigger picture and appreciate where your role fits into the business.</li></ul> Key Benefits <ul><li> Training, Qualifications &amp; Apprenticeships. It's what we do! </li><li> 25 days annual leave plus 8 days Bank Holiday (33 in total). </li><li> An extra day off to celebrate your birthday. </li><li> Annual Loyalty Bonus. </li><li> Annual salary review. </li><li> Bupa healthcare benefits. </li><li> Employee Assistance Programme (EAP). </li><li> NEST pension. </li><li> Cycle-to-work scheme. </li><li> A positive and supportive working environment.</li><li> Comprehensive onboarding. </li><li> A workplace that supports a healthy work/life balance.</li></ul>*We are an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Should you require any additional support during the recruitment process due to a disability, please contact us so we can assist you.*

Centre Compliance Officer

OCU is a leading engineering service provider in the fast-growing utilities space, covering power, telecommunications, civil engineering, water and more. Our operations span the entire UK, where our circa 4,500 team services the largest utility providers in the market. Market opportunities presented by the transition to Net Carbon Zero and significant investment in UK infrastructure will continue to drive significant organic growth whilst the identification, execution and integration of strategic acquisitions will contribute to a significant further scaling of the business over the next 3-5 years. With a commitment to excellence and innovation, we aim to deliver high-quality solutions while ensuring the highest standards of compliance, safety, and ethical conduct. We are seeking a dynamic and experienced Head of Compliance to join our leadership team and drive the compliance strategy across our organisation based in Stockport. Duties and Responsibilities This is an exciting new opportunity for an experienced Head of Compliance to further develop, implement, and oversee an enhanced compliance framework across the OCU Group. This role involves ensuring that all business operations and procedures continue to comply all regulatory and legal requirements and standards as we continue to grow and develop. The Head of Compliance will act as a key advisor to senior management, providing insights, guidance and direction on risk and opportunity management, ethical practices, and corporate governance. Key Responsibilities: Compliance Strategy &amp; Leadership <ul> <li>Develop and implement an enhanced and comprehensive compliance strategy aligned with the company's objectives and regulatory requirements.</li> <li>Lead compliance across the Group, ensuring consistent and effective compliance practices are in place.</li> <li>Provide strategic advice and direction to the functional leads, executive team, and Board on compliance matters.</li> </ul>Policy Development &amp; Implementation: <ul> <li>Promote and maintain Group-wide compliance policies and procedures.</li> <li>Ensure compliance policies are up to date with current laws and regulations, including those related to anti-bribery, AML, competition law, sanctions and financial regulations.</li> </ul>Records &amp; Reporting: <ul> <li>Oversee all record and reporting systems to maintain compliance with relevant laws, regulations, and internal policies.</li> <li>Regularly report to the Board and senior management on compliance risks.</li> <li>Lead internal audits and coordinate with external assurance providers as needed across all compliance areas of the business.</li> </ul>Training &amp; Awareness: <ul> <li>Develop and deliver compliance training programs to employees at all levels.</li> <li>Promote a strong culture of ethical behaviour and compliance aligned with our Code of Conduct.</li> </ul>Risk Management: <ul> <li>Identify potential areas of compliance vulnerability and risk and develop and implement corrective action plans.</li> <li>Work closely with the Risk Committee to further integrate compliance risk assessments into broader risk management strategies.</li> </ul>Stakeholder Engagement: <ul> <li>Consult and engage with a network of external stakeholders (including compliance experts).</li> <li>Represent the company in industry forums and regulatory bodies as required.</li> </ul>Team Leadership &amp; Development: Lead and engage with other employees with a compliance role within other functions, supporting a culture of continuous improvement and professional development. Skills and Experience <ul> <li>Minimum of 5-10 years of experience in a senior/ Head of compliance role, preferably within the energy/utilities contracting or construction sectors.</li> <li>Proven track record of leading and enhancing compliance programs in complex, multi-jurisdictional environments.</li> <li>Strong knowledge of relevant legal and regulatory frameworks. </li> <li>Strong hands-on agile leadership and strategic thinking skills with the ability to influence and collaborate across all levels of the organisation. </li> <li>Excellent communication and interpersonal skills, capable of articulating complex compliance issues to non-experts. </li> <li>High ethical standards and integrity with a commitment to promoting a compliance-oriented culture. </li> </ul>Company Information Established in 1994, OCU Group is one of the fastest growing utility engineering contractors in the UK, with a long successful track record in delivering engineering solutions. Working directly with many of the country's leading blue-chip power, water, telecoms, and rail clients, we are looking for the best talent to join our growing team. We pride ourselves on empowering our employees and offering opportunities for them to take control of their own personal development and career progression in a supportive environment. We believe that being successful is a choice. We choose to be successful. We are OCU, 'One Company United.' As an equal opportunities' employer, we are committed to the equal treatment of all current and prospective employees and do not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us. Division OCU Group Locations Stockport Remote status Hybrid Remote Employment type Full-time

Head of Compliance

The Vacancy Join our team as Quality and Regulatory Compliance Manager at NCHA (Care and Support) <ul> <li>Are you passionate about ensuring the highest standards of quality and regulatory compliance in the delivery of social care and housing services?</li> <li>Do you have a keen eye for detail and track record of success in driving continuous improvement?</li> <li>Are you looking for an employer who can offer excellent work life balance, brilliant benefits, agile working and the autonomy to do things your way?</li></ul>If so we're looking for an exceptional individual to deliver and manage systems and a team that ensure our services comply with regulatory requirements including those of the Care Quality Commission (CQC), Ofsted and the Regulator of Social Housing. This will be your opportunity to promote and drive improvements in service quality for NCHA customers. About the Role As the Quality and Regulatory Compliance Manager you will be reporting to the Director of Homes and Wellbeing. You'll be managing an experienced team of 5 Quality Assessors to lead our quality assurance and regulatory compliance efforts. You will be managing the integrated quality management system across our Homes and Wellbeing (HW) teams to ensure it is compliant with external accreditations, CQC, Ofsted and the Regulator of Social Housing and Ofsted and as defined by ISO 9001: 2017, 14001:2017 and 45001:2018. To find out more about your key responsibilities, please refer to the Role Profile located at the bottom of page in our documents tab where you will also find all the details about the great benefits of working with NCHA and the wonderful things we do. About you To be successful in this role you will: <ul> <li>Have previous experience within a Social Care or Health quality role that incorporates the implementation and expert knowledge of CQC standards, ideally the management and auditing of ISO standards and an understanding of Ofsted in the housing sector.</li> <li>Have excellent stakeholder management practice and a proven business partnering approach</li> <li>Have excellent communication (both verbal and written) and IT skills as well as being able to analyse and report on data.</li> <li>Be confident to work autonomously and manage a team predominantly remotely.</li> <li>A valid driving licence and regular access to a car is essential for this post.</li></ul>You can find more details about the role and requirements in the Role profile. If you have any questions or would like to talk to us about the role please email <a href="mailto:recruitment@ncha.org.uk" target="_blank">recruitment@ncha.org.uk</a>. Working Hours This is a full time (35hrs per week) Monday to Friday agile role; working 1-2 days from the office in Nottingham per week and requiring flexibility to attend meetings or events outside of traditional office hours. We offer an excellent holiday and benefits package and the opportunity for personal development. The Company We're Nottingham Community Housing Association, known to many as NCHA. We've been around since 1973, and we're really proud of that. We're more than just a housing association: we deliver care and support to people all over the East Midlands. Read our story to find out more about us. Some Benefits Wellbeing plan NCHA pension Free DBS checks £250 referral bonus Generous annual leave Free healthcare cash plan Company social events Enhanced maternity, paternity and adoption leave and pay Free training and development Access to cycle to work and discounted bus pass schemes

Quality and Regulatory Compliance Manager

Company Description Job Description As a Senior Compliance Manager, you'll be pivotal in ensuring AJ Bell continues to meet its regulatory obligations, embedding best practices and delivering proactive compliance strategies. This role offers the opportunity to lead key compliance functions, drive business-wide regulatory initiatives, and nurture the growth of a high performing compliance team. What are the key responsibilities? <ul><li>Maintain and enhance Horizon Scanning processes to monitor, anticipate, and manage regulatory developments and their potential impacts.</li><li>Manage and develop the Senior Managers &amp; Certification Regime (SM&amp;CR) arrangements to ensure full regulatory compliance.</li><li>Oversee the compliance policy framework, ensuring timely updates, relevance, and alignment with regulatory requirements.</li><li>Ensure accurate preparation and submission of regulatory returns in line with reporting obligations.</li><li>Provide expert compliance guidance across group-wide projects, embedding regulatory considerations from inception through delivery.</li><li>Manage compliance-related computer-based training (CBT) and attestation processes to foster compliance awareness and adherence.</li><li>Produce insightful reports and recommendations for governance forums, supporting decision-making at the senior leadership level.</li><li>Serve as an escalation point for complex compliance queries, delivering practical and compliant resolutions.</li><li>Identify and escalate material compliance issues to the Head of Compliance with detailed impact assessments and recommended actions.</li><li>Regularly review and enhance core compliance processes to ensure they remain effective and fit for purpose.</li><li>Maintain and improve the compliance risk and controls register to support robust risk management and monitoring activities.</li><li>Lead and develop direct reports, fostering a culture of technical excellence, collaboration, and professional growth.</li></ul>What you'll have: Competence <ul><li>Proven experience in a senior compliance role within financial services, ideally in platforms or asset management. </li><li>Demonstrated success in managing, coaching, and developing high-performing teams. </li><li>Strong project management abilities, with a track record of delivering complex regulatory initiatives. </li><li>Exceptional analytical skills, with the ability to assess risk, interpret regulations, and provide clear, actionable advice. </li></ul>Knowledge &amp; Skills <ul><li>Deep understanding of UK financial services regulations, particularly within platforms and investment services. </li><li>Experience in designing, implementing, and maintaining compliance processes for efficiency and scalability. </li><li>Strong interpersonal skills, with the ability to build relationships and influence across internal and external stakeholders. </li><li>Excellent written and verbal communication skills, with the ability to present complex information in a clear and concise manner. </li><li>A meticulous approach to ensuring accuracy and compliance across all responsibilities. </li><li>Resilient and adaptable in a fast-paced regulatory environment, capable of navigating change with ease. </li></ul>About us: AJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters for everyone, from professional financial advisers, to DIY investors with little to no experience. We have over 542,000 customers using our award-winning platform propositions to manage assets totalling more than £86.5 billion. Our customers trust us with their investments, and by continuously striving to make investing easier, we aim to help even more people take control of their financial futures. Having listed on the Main Market of the London Stock Exchange in December 2018, AJ Bell is now a FTSE 250 company. Headquartered in Manchester with offices in central London and Bristol, we now have over 1,450 employees and have been named one of the UK's 'Best 100 Companies to Work For' for six consecutive years and in 2024 named a Great Place to Work®. At AJ Bell you can expect a friendly working environment with a strong sense of teamwork, we have a great sense of pride in what we do, and this is reflected in our guiding principles. What we offer: <ul><li>Competitive starting salary </li><li>Generous holiday allowance of 27 days, increasing up to 31 days with length of service</li><li>Holiday buy and sell scheme</li><li>A choice of pension schemes with matched contributions up to 8%</li><li>Discretionary bonus scheme</li><li>Annual free share awards scheme</li><li>Buy As You Earn (BAYE) Scheme</li><li>Health Cash Plan - provided by SimplyHealth</li><li>Discounted private healthcare scheme and dental plan</li><li>Free gym membership</li><li>Employee Assistance Programme</li><li>Bike loan scheme</li><li>Sick pay+ pledge</li><li>Enhanced maternity, paternity, and shared parental leave</li><li>Loans for travel season tickets</li><li>Death in service scheme</li><li>Paid time off for volunteer work</li><li>Charitable giving opportunities through salary sacrifice</li><li>Calendar of social events, including monthly payday drinks, annual Christmas party, summer party and much more</li><li>Personal development programmes built around you and your career goals, including access to personal skills workshops</li><li>Ongoing technical training</li><li>Professional qualification support</li><li>Talent development programmes</li><li>Peer recognition scheme, with rewards including restaurant and shopping vouchers or time off</li><li>Monthly leadership breakfasts and lunches</li><li>Casual dress code</li><li>Access to a range of benefits from our sponsorship deals</li></ul>Hybrid working: At AJ Bell, our people are the heart of our culture. We believe in building strong connections by working together. That's why we offer a hybrid working model, where you'll spend a minimum of 50% of your working time per month in the office. For new team members, an initial period will be full-time in the office to help you immerse yourself in our business and build valuable relationships with your colleagues. AJ Bell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and all employees are empowered to bring their whole self to work. We do not discriminate on the basis of race, sex, gender identity, sexual orientation, age, pregnancy, religion, physical and mental disability, marital status and any other characteristics protected by the Equality Act 2010. All decisions to hire are based on qualifications, merit and business need. If you like the sound of the above, or just want to know more about the company and the role, we'd love to speak to you.

Senior Compliance Manager

Company purpose: Our company purpose is to contribute to a responsible and sustainable economy by financing and advising clients according to the highest ethical standards. Our employer promise is built around three pillars: • Being a great place to work • Committed to sustainability and having a positive impact • Being dedicated to the development of our people Business area CIB UK Compliance is an independent function responsible for providing specialist advice and support to UK Senior Management, business lines and functions in adhering to internal controls and external rules and managing compliance risks. The function acts as a second line of defence covering areas including controls, assurance, monitoring, professional ethics, training and competence, whistleblowing, money laundering, market abuse, financial security and regulatory liaison. The Compliance CIB Controls Europe (CCC-E) team is part of the Compliance Controls and Risk Management ('CCRM') department at Regional Compliance CIB level, with team members located in UK and France. The CCC-E team mission is to deploy and execute a coherent and consistent 2LoD compliance control programme covering CIB business lines and activities in Europe. This encompasses overseeing the 1LoD control framework through Independent Testing by performing, verification and re-performance of 1LoD controls and Thematic Reviews. Within CCC-E, the Compliance Reviews Team ('CRT') main mandate is to carry out risk-based compliance reviews with a focus on UK specific Compliance risks. Job purpose Manage and deliver high quality Compliance Reviews / Independent Testing and controls in a timely manner across CIB business lines throughout Europe. Subject matter expert on any control subjects on the given areas of expertise. Look for opportunities to continuously improve the Independent Testing and Compliance Reviews methodology and engage proactively and effectively with key stakeholders. Key responsibilities Control planning • Contribute to the planning of independent testing and control execution, using the Risk Control Self-Assessment ('RCSA'), incidents and other available information (e.g. regulatory watch, newsletters). • Take ownership of allocated sections of the testing plan. Control execution • Lead and drive forward the allocated program of risk-based thematic, transversal, targeted and desk focused Compliance reviews / Independent Testing or 2LoD control execution primarily across BNP Paribas' CIB activities within EMEA as set out in the Compliance Review/ Independent Testing Plan • Challenge the 1 LoD control framework including control applicability, design, methodology (for sampling v and rating) as well as other factors to ensure that the compliance risk articulated in the key objectives of the Generic Control library (GCL) or the Central Control Library (CCL) is appropriately mitigated. • Deliver Independent Testing and Controls within the deadlines set to the expected standards and leave sufficient time for manager review prior to reporting deadlines. • Maintain an audit trail for all work carried out during the control testing, reporting and Action Plan stages. • Prepare a high-quality detailed report concluding the work done during the review outlining key findings and agreed remediating actions. • When required, provide guidance to other team members at Assistant Vice President, Associate or Analyst level to help them carry out their work • Share and discuss control and Independent Testing results with Compliance and Business stakeholders and proactively manage challenge. • Liaise with all necessary senior key stakeholders to inform, influence and achieve mutual agreement of any recommendations raised during the review with allocated assignees. • Analyse submitted evidence by Action Plan Owners to ensure evidence is sufficient for Team Manager(s) to accept closure. • Escalate significant issues and challenges identified promptly to the Team Manager and the Head of CCC-E, with proposed solutions. Control reporting • Take ownership of the team's reporting tasks when required. • Record Independent testing and controls results and action plans in the reporting tools. • Assist in the design, preparation and presentation of Management Information. • Coordinate and consolidate reporting of control results with other controllers and teams. Control framework and methodology • Cooperate effectively with colleagues in CCC-E and across the compliance department to share relevant information and improve efficiency • Liaise effectively with stakeholders in the Business, RISK ORC, Inspection Generale and other functions. • Actively contribute to the planning process for the annual Independent Testing Plan, identifying relevant topics. • Look to improve the effectiveness and efficiency of the 2 LoD control framework and methodology. • Assist the 1LoD in developing and improving its control framework Other • Contribute to CCRM's strategic goals to develop and maintain a comprehensive Compliance risk management and controls framework, by participating or leading specific projects when required. • Respond to regulatory and internal audit queries. • Train, coach and mentor team members when required. Requirements • Professional qualification and prior experience in a Compliance role in controls testing in a financial services environment. • Detailed knowledge of specific Compliance principles and processes in control testing applicability, testing programmes, controls results and reporting. • Good understanding of global markets, global banking, securities services and or treasury products • Excellent analytical skills and an ability to translate knowledge and experience into advice and recommendations. • Good working knowledge of the UK regulatory framework and its application to banking. • Strong people management skills and an ability to work with individuals to train and mentor them. • Excellent written and oral English skills in order to articulate technical issues and effectively communicate with individuals across the business. • Ability to speak French or other European languages is desirable. • Computer literacy and a good knowledge of common software e.g. Microsoft Office. Experience of relevant specialist Compliance software. And of course, we expect all our colleagues to embody and practice the Group values (alignment with the Bank's strategy, commitment, work ethic, integrity and Code of Conduct). A bit more about why you should join us 1. We're a great place to work We aim for optimal work/life balance (depending on role, this includes hybrid working, flexible working and agile) We are proud of our award-winning flexible benefits and health &amp; wellbeing strategy. Our flexible benefits include: • Generous holiday allowance of at least 26 days (plus bank holidays) with option to buy and sell holidays. • Valuable financial plans a 12% non-contributory pension which has been moved to sustainable investments*, life assurance*, income protection and personal accident insurance. • Extensive wellbeing and mental health offering one of the most advanced private medical schemes in the UK, dental cover, wellbeing app, Cognitive Behavioural Therapy support, subsidised gym memberships, bespoke health assessments including genetic testing, Private GP (including digital GP services to parents of employees), Employee Assistance Programme, menopause &amp; fertility support (we are an accreditedMenopause Friendly Employer), neurodiversity assessment and support. • Key onsite services and facilities in London include physiotherapy, nutrition, massage therapy, physiology, mental health first aiders, seasonal flu vaccinations and free onsite fitness centre. • Plus, emergency back-up care for dependants,green car leasing, season ticket loan, and a range of other benefits. * Subject to relevant caps 2. As the eurozone's largest bank, we are committed to having a positive impact in the world. For example, we are committed to Net Zero in all of our financing and investment portfolios by 2050. By 2030, 80% of our energy production financing will be low carbon. But impact for us means more than climate. It means empowering our people every day. Everyone gets four volunteering days each year - in 2023, we achieved over 18,000 hours of volunteering across the UK and reaching over 4,500 young people. 3. We believe in our people We support our people to develop skills to adapt to the ever-evolving world of work and to prepare for the jobs of today and tomorrow. We do this through a comprehensive training offering, talent programmes, mentoring, career days and inhouse career tools. We are proud of the number of our people who progress and secure new roles internally. In fact, in 2023, nearly half of our positions in UK CIB were filled internally. Investing in our people also means we have a collaborative and inclusive culture: • Direct feedback from our people shows that our internal culture sets us apart from our industry peers. • Each year, nearly 30,000 employees globally are involved in professional networks that play an active role in promoting Diversity and Inclusion within the Group. These include our: Pride Network, Ability Network (which supports disabled employees), MixCity (gender equality network), Women in Global Markets, Women in Global Banking, Women in IT, Diversity Equity &amp; Inclusion in Technology, Early Careers Network, Multicultural Network and Parents &amp; Carers Network. Equal opportunities BNP Paribas is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation, or any other legally protected status. Adjustments We don't want anyone to be disadvantaged in our recruitment processes, so if you have a disability or health condition which may mean that you'd benefit from some adjustments or additional support, please let us know as early in the process as possible. #LI-Hybrid

Compliance Manager, Compliance CIB Controls Europe Vice President

At Just we encourage a flexible and agile working environment for the majority of our opportunities. Get in touch with us to discuss in more detail. About the role We are looking for a Compliance Manager who will provide proactive support to the Head of Compliance, in the formulation and implementation of the appropriate strategy to manage new initiatives to help compliantly meet the business' goals. To ensure that, as the Group grows, its overall control framework continues to develop to support the business and meet regulatory requirements. As the Compliance Manager you will work closely with the Directors of, Heads of and Managers of the Group Compliance function as well as directly with third party firms (Reinsurers, Partners, Third Party Administrators/Funders) to ensure all relevant staff have a clear and correct understanding of relevant regulatory rules and expectations You will also make a significant contribution to the development and maintenance of a robust conduct risk and Consumer Duty culture. Responsibilities <ul><li>To ensure that the Just Group is compliant with regulatory requirements (with focus on PRA and FCA) in relation to its business (including third parties).</li><li>Take the lead on the development and ongoing management of regulatory compliance matters in relation to our business, ensuring alignment with regulatory requirements.</li><li>Create a robust framework and apply and / or oversee processes to ensure appropriate controls are in place to meet the FCA and PRA's rules and guidance, as applicable to the Just / HUB Group.</li><li>To contribute to regular reports, summarising and tracking key regulatory compliance concerns</li><li>Maintain a good working relationship with the Key Relationship areas and stakeholders in the first line of the business to ensure they maintain a strong knowledge of relevant compliance rules and procedures to mitigate the exposure for any breaches. This will involve detailed knowledge and investigation into relevant FCA and PRA rules (and underlying UK and EU legislation).</li><li>Working collaboratively with other second line areas to deliver/enable a comprehensive second line support and oversight function</li><li>Working with Compliance colleagues, maintain up to date knowledge of regulatory and business changes and communicate how any changes affect the business, implementing improvement measures and providing regular communication updates.</li><li>Deputise for the Heads of Compliance, as required.</li><li>Work in conjunction with the Heads of Compliance, in the conduct of their duties in relation to compliance and wider regulatory matters.</li><li>Seek opportunities to develop and implement further ideas, tools and initiatives that help the business be recognised as an industry leader in developing and delivering conduct risk best practices.</li><li>Contribute to the training, development and support of compliance colleagues</li></ul>Skills &amp; Experience <ul><li>Extensive experience in a relevant retail compliance role in financial services is essential.</li><li>Experience in successfully managing relationships with customer-oriented firms.</li><li>Experience of Consumer Duty / conduct risk regime.</li><li>Experience in designing and making presentations to Board level recipients.</li><li>Proven ability to assimilate, comprehend and present information verbally and in writing.</li><li>Detailed knowledge of Financial Conduct Authority and Prudential Conduct Authority regulations and compliance framework.</li><li>Excellent communication, presentation and relationship-building skills with the ability to communicate effectively to a variety of audiences.</li><li>Objective, timely and confident influencing and decision-making skills with a good understanding of Group strategy and direction</li><li>Team player with a focus on leadership by example.</li><li>Ability to implement robust processes and procedures to satisfy regulatory requirements.</li><li>Ability to manage complex relationships with regulatory bodies, industry bodies and senior management.</li><li>Excellent organisation &amp; project management skills and the ability to balance, prioritise and deliver against many different tasks.</li><li>Ability to work independently and proactively</li><li>Attention to detail, with an analytical mindset</li><li>Able to work cross-functionally to deliver goals.</li><li>Sound IT skills and knowledge of systems.</li></ul>Company Benefits <ul><li>A Competitive Salary, Pension Scheme and Life Assurance</li><li>Along with 25 Days Annual Leave plus an Additional Day on us for your Birthday</li><li>Private Medical Cover and Income Protection, just in case</li><li>A generous and highly achievable bonus scheme - paid annually based on individual and company performance against targets</li><li>Opportunity to progress within your career both in-role and within the company</li><li>FREE access to the Headspace App, a 24/7 Employee Assistance Helpline and Trained Physical &amp; Mental Health First Aiders (On-Site)</li><li>A variety of Employee Funded Benefits available to you via our Online Benefits Portal</li><li>Plus, several additional purchase options available for you and your loved ones</li></ul>About Us We're a FTSE 250 Financial Services company who specialise in retirement solutions and right now, our world is moving pretty quickly. How people work, save, and plan for the future is all changing. A new generation of retirees needs a new kind of retirement company. A company who will look for new ways of doing things - and will always put the customer first. That's who we are. We're a company on a mission: to become a beacon for the entire retirement industry. Because we believe everyone deserves a fair, secure, and fulfilling retirement. And with you on our team, we're going to make sure they get it. We've built our sustainability strategy around the United Nations Sustainable Development Goals (SDG) and have selected goals where we believe we can make the most difference. By aligning our activity with these global goals, we can make sure we play our part in addressing the wider issues facing the planet and leave a positive legacy to the world. You can read more about our sustainability strategy here. Diversity, equity and inclusion are priorities for us. Having a diverse, talented workforce with colleagues of different backgrounds, world views and experiences is the right thing to do. It's also the most effective way to succeed, innovate and better serve our customers now and in the future. We are committed to our targets on gender and ethnicity and run a number of successful mentoring and sponsorship programmes for our colleagues from diverse backgrounds. We have multiple active employee network groups which champion issues including gender, ethnicity, sexual orientation, disability and neurodiversity. You can read more about our DE&amp;I strategy and commitments here. What's clear about working at Just is that we care. We care about our customers, our purpose, our environment, inclusivity, wellbeing and most importantly - each other. We look forward to welcoming you to the team soon.

Job Title: Senior Compliance Officer (Export Control) Location: Rochester. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: £40,000 - £45,000 Depending on skills and experience What you'll be doing: <ul> <li> Act as a key point of contact/subject matter expert for day-to-day advice and guidance on Export Control regulatory and procedure requirements, including engagement with regulatory bodies to obtain export/re-export authorisations </li> <li> Oversee and participate in external &amp; internal audits of compliance against business processes across the site, functions and projects </li> <li> Undertake Export Control investigations, draft Disclosure letters, identify corrective actions and lead root cause analysis and lessons learned reviews </li> <li> Prepare and introduce appropriate compliance training and guidance materials and policies for dissemination to the business </li> <li> Support local implementation of compliance related aspects of the Rochester site Transformation programmes where export control protocols/checks are needed </li> <li> Supervise and develop junior practitioners/team members </li> </ul> Your skills and experiences: Essential: <ul> <li> Working knowledge of US export regulations and up to date with Export Control laws. </li> <li> Investigative &amp; probing skills when conducting investigations, ensuring accurate results are concluded &amp; recorded in a timely manner, and clear root cause(s) identified </li> <li> Excellent communication skills to relay regulatory requirements into the business at all levels </li> <li> Ability to engage at numerous levels within the organisation and ensure interaction with team, Customers, Suppliers and external auditors </li> </ul>Desirable: <ul> <li> Understanding of UK export regulations </li> <li> Exposure to complex export audits with internal and external auditors </li> </ul> Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Compliance Team: As a Senior Compliance Officer you will work with numerous business functions to provide day-to-day guidance on compliance issues, with particular emphasis on meeting UK &amp; US Export Control regulations and appropriate corporate/local policies. Within the Compliance Team you will collaborate to seek and introduce best practice and drive compliance related continuous improvement initiatives. The Senior Compliance Officer applies their subject matter expertise in an area of Export Control, including application or development of policy and procedure, or resolution of problems and issues in complex, sensitive/difficult, high risk/impact situations. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome candidates from all backgrounds and particularly from sections of the community who are currently underrepresented within our industry, including women, ethnic minorities, people with disabilities and LGBTQ+ individuals. We also want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks. Closing Date: 28th January 2025 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. #LI-JM1 #LI-Hybrid

Senior Compliance Officer (Export Control)

Audit &amp; Compliance Manager (Compliance &amp; Quality) Remote/Hybrid Key Responsibilities <ul> <li>Develop and maintain Internal Audit Programmes.</li> <li>Relevant inputs are made during external audits.</li> <li>Undertake Compliance, Discipline and IMS Audits ( in accordance with the 3 lines of defence model )..</li> <li>Process non-conformities that are identified through the audit process subsequently have a root cause analysis conducted and process improvement initiatives developed and progressed.</li> <li>Opportunities for improvement that are identified are explored and implemented where practicable.</li> <li>Produce written reports for senior leadership on audit outputs.</li> <li>Maintain Integral's certifications, accreditations, memberships and licences.</li> <li>Relevant inputs are made during RFI / RFP /PQQ activities.</li> <li>Ensure that all IMS documentation is current and relevant and uploaded to the ICDL.</li> <li>Provide relevant reports on documentation that requires review, is in-date, is due for update, and other data as required.</li> <li>Build and maintain relationships with key internal stakeholders.</li> <li>Assist in internal investigations.</li> <li>Other relevant duties as required.</li> </ul>Experience and Qualifications (Preferred, but not essential) <ul> <li>Experience in a similar role with a minimum of 5 years' experience.</li> <li>Have membership of a professional body e.g. CQI, IIRSM, IOSH, IET, etc.</li> <li>ISO 9001:2015 Quality Management System Lead Auditor Certified.</li> <li>ISO 14001:2015 Environmental Management Systems Internal Auditor Certified.</li> <li>ISO 45001:2018 Occupational Health &amp; Safety Internal Auditor Certified.</li> <li>IOSH/IIRSM Certificate in Risk Management or similar.</li> <li>IOSH/NCRQ Certificate in Health and Safety or similar.</li> <li>Incident Investigation Trained.</li> <li>A discipline specific trade qualification.</li> <li>Proficient with MS applications such as Word, Excel and PowerPoint.</li> <li>Maintains CPD.</li> </ul>

Engineering Technical Compliance Manager

Introduction Discover a world of endless possibilities at Gallagher Benefit Services, where you'll have the power to shape the future of workplaces across industries. As a member of our team, you become the driving force behind positive change, helping clients build environments where employees thrive. Embrace the opportunity to impact lives, unlock potential, and create a legacy of remarkable transformation. We believe that every candidate brings something special to the table, including you! So, even if you feel that you're close but not an exact match, we encourage you to apply. Overview Gallagher Benefit Services UK is seeking an experienced Compliance Manager to oversee Compliance Policy and Operations for our regulated activities, focusing on employee benefits, financial services, and workplace retirement solutions. This role involves providing expert regulatory advice, leading compliance monitoring, and managing key projects. You will report to the Head of Compliance or Chief Compliance Officer and may have staff management responsibilities. How you'll make an impact You'll provide: • Regulatory Guidance: Serve as a trusted advisor, ensuring compliance with FCA and industry regulations. Provide advice on training, quality assurance, and advice processes. • Policy &amp; Monitoring: Develop, implement, and maintain compliance policies, procedures, and monitoring plans, including thematic reviews and risk-based priorities. • Compliance Operations: Oversee AML controls, financial promotions approvals, regulatory complaints, breach registers, and compliance-related MI reporting. • Horizon Scanning: Monitor regulatory updates (e.g., MiFID II, IFPR, Consumer Duty) and deliver concise summaries to support business adaptation. • Collaboration &amp; Communication: Build strong relationships with business leaders, deliver compliance roadshows, and maintain effective communication across teams. • Leadership &amp; Development: Support and mentor junior staff, fostering a high-performing, knowledgeable compliance team. About You • Relevant professional qualifications or equivalent experience. • Evidence of Continuing Professional Development (CPD). Technical Knowledge: • Expertise in pensions, investments, and employee benefit markets, with in-depth knowledge of UK regulations (e.g., MiFID II, SMCR, MAR). • Strong communication skills, including report writing and influential presentations. • Proficiency in Microsoft Office and internal systems, with excellent numerical and analytical aptitude. Skills &amp; Capabilities • Extensive experience in compliance or investment roles within financial services or pensions sectors, with strong project management and organizational skills. • Proven ability to manage multiple priorities under pressure, ensuring high accuracy and attention to detail in all documentation and solutions. • A proactive, solution-oriented mindset paired with a "can-do" attitude to overcome challenges effectively. • Strong interpersonal skills, fostering trust, collaboration, and positive working relationships. Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you'll get, depending on your job level these benefits may improve: <ul><li>Minimum of 25 days holiday, plus bank holidays, and the option to 'buy' extra days</li><li>Defined contribution pension scheme, which Gallagher will also contribute to</li><li>Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x</li><li>Income protection, we'll cover up to 50% of your annual income, with options to top up</li><li>Health cash plan or Private medical insurance</li></ul>Other benefits include: <ul><li>Three fully paid volunteering days per year</li><li>Employee Stock Purchase plan, offering company shares at a discount</li><li>Share incentive plan, HMRC approved, tax effective, stock purchase plan</li><li>Critical illness cover</li><li>Discounted gym membership, with over 3,000 gyms nationally</li><li>Season ticket loan</li><li>Access to a discounted voucher portal to save money on your weekly shop or next big purchase</li><li>Emergency back-up family care</li><li>And many more...</li></ul>We value inclusion and diversity Inclusion and diversity (I&amp;D) is a core part of our business, and it's embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don't worry, we're here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with <a href="mailto:TAGlobalSupport@ajg.com" target="_blank">TAGlobalSupport@ajg.com</a> . If you'd prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

The Vacancy OVERALL SUMMARY At Close Brothers we look to recruit individuals from all different backgrounds and encourage you to apply even if you don't tick every box. We celebrate diversity, promote inclusivity and are open to discuss flexible work options to help you balance your work and home life. Join the Close Brothers Compliance Monitoring team where you will lead a team responsible for developing and executing a programme of compliance monitoring and assurance activities across the deposit taking, lending and corporate functions for Close Brothers. Working as part of the Compliance Monitoring team, our ideal team member will have previous experience in Risk Governance and Risk Management with excellent communication skills. RESPONSIBILITIES <ul> <li>Define and periodically review the strategy for Compliance Monitoring and Assurance, maintaining its alignment with evolving regulatory requirements and industry norms</li> <li>Define and periodically review the Compliance Monitoring methodology and ways of working, enabling an agile and lean approach to the delivery of reviews</li> <li>Develop a risk-based monitoring and assurance plan with a strong focus on regulation and customer outcomes</li> <li>Lead the team's delivery of the agreed plan, with accountability for timely and quality reviews, delivered to budget</li> <li>Establish and utilise processes to identify topical events, business changes and regulatory developments that may impact the compliance monitoring programme, enabling proportionate responses to unexpected developments</li> <li>Build excellent stakeholder relationships</li> <li>Lead, manage and develop the team, in line with the Group's culture. Set the tone within the team by encouraging an inclusive culture and role modelling the company values and expected behaviours</li></ul>Developing Our People: as a line manager, you will be responsible for inspiring and motivating your team, as well as developing performance through coaching. You will encourage your team to take responsibility for their own personal development and provide support through regular feedback. WE WOULD LOVE TO HEAR FROM YOU IF: <ul> <li>You have demonstrable expertise in Risk Governance and Risk Management including risk identification, controls design and controls testing</li> <li>You have considerable experience of monitoring activities within a variety of financial institutions</li> <li>You have demonstrable understanding of existing regulatory expectations in areas such as third-party management/outsourcing, conduct rules, complaints handling, collections and arrears management and treatment of vulnerable customers</li> <li>You have excellent relationship building skills</li> <li>You are credible in Executive level discussions</li> <li>You hold a professional qualification in compliance, law, accounting, risk management or auditing.</li></ul>IT IS NOT ESSENTIAL BUT IT WOULD BE GREAT IF YOU: <ul> <li>Have strong knowledge and hands on experience of using data analytics tools and interpreting results</li></ul>We are an inclusive organisation and committed to ensuring our recruitment process is as accessible as possible to everyone. We will make adjustments for people who have a disability or long-term condition. If you need the job description or application form in an alternative format or would like to discuss the recruitment process with us, please email us at <a href="mailto:recruit.ssc@closebrothers.com" target="_blank">recruit.ssc@closebrothers.com</a> or request a call back. ABOUT US At Close Brothers we support employees to balance their work life priorities and in this role you will be able to enjoy a mixture of hybrid working. Close Brothers is a leading UK merchant banking group providing lending, deposit taking, wealth management services and securities trading. At Close Brothers we provide financial support and advice to small businesses and individuals in the UK. Our purpose is to help the people and businesses of Britain thrive over the long term. To find out more about Close Brothers, please visit our careers page: <a href="https://www.closebrothers.com/careers" target="_blank">https://www.closebrothers.com/careers</a> To find out more about life at Close Brothers: <a href="https://www.closebrothers.com/life-close-brothers#374017299-899295541" target="_blank">https://www.closebrothers.com/life-close-brothers#374017299-899295541</a> To find out more about our benefits: <a href="https://www.closebrothers.com/employee-benefits" target="_blank">https://www.closebrothers.com/employee-benefits</a> To find out more about our commitment to creating an inclusive environment: Our Responsibility - Diversity and inclusion ¦ Close Brothers Group #LI-TG1 #LI-Hybrid The Company Close Brothers is a leading UK merchant banking group providing lending, deposit taking, wealth management services and securities trading. We employ over 3,500 people, principally in the UK. Close Brothers is a leading UK merchant banking group providing lending, deposit taking, wealth management services and securities trading. We employ approximately 4,000 people, principally in the United Kingdom and Ireland. Close Brothers Group plc is listed on the London Stock Exchange. Our businesses have remained local as we continue to provide bespoke services, and developing long-term relationships ensuring our success in the future. We value our clients over everything else. What they do is important - they are the doers and makers of things, the wealth creators, the investors and the savers. We ensure our services meet their specific needs and invest to support them as they grow. These principles, founded in our past but applied to the modern world today, represent what we describe as 'modern merchant banking' - values that are embedded in our culture and that underpin everything we do. Inclusion The Benefits Private medical Discounted health checks Stakeholder pension contribution Gym discounts Cycle to work scheme Save As You Earn scheme Purchase additional holiday Previous Next Charity &amp; Sustainable work At Close Brothers, we are dedicated to helping the charities that matter most to our employees. Our donations continue to increase year on year thanks to our fundraising efforts and matched giving schemes to our employees' favourite charities. We continue to seek out new ways to give as a group and to help employees who give their valuable time and money to causes close to them. To find out more detail please follow the link below: <a href="https://www.closebrothers.com/charity" target="_blank">https://www.closebrothers.com/charity</a>. Sustainability is fundamental to our purpose, and we recognise that to help the people and businesses of Britain thrive over the long term, we also have a responsibility to help address the social, economic and environmental challenges facing our business, employees and customers, now and into the future. To find out more detail please follow the link below: <a href="https://www.closebrothers.com/sustainability" target="_blank">https://www.closebrothers.com/sustainability</a>.

Head of Compliance Monitoring

Company purpose: Our company purpose is to contribute to a responsible and sustainable economy by financing and advising clients according to the highest ethical standards. Our employer promise is built around three pillars: • Being a great place to work • Committed to sustainability and having a positive impact • Being dedicated to the development of our people Business area CIB UK Compliance is an independent function responsible for providing specialist advice and support to UK Senior Management, business lines and functions in adhering to internal controls and external rules and managing compliance risks. The function typically acts as a second line of defence covering areas including controls, assurance, monitoring, professional ethics, training and competence, whistleblowing, money laundering, market abuse, financial security and regulatory liaison. This includes providing advice on the development of control frameworks and conducting regular assessment of the effectiveness of controls. The Market Abuse Surveillance team is responsible for delivery of a comprehensive compliance market abuse surveillance and risk management framework across all CIB business lines and functions across EMEA. Job purpose As a member of the 2LoD alert investigations team, the individual will be responsible for the management, co-ordination and conduct where directed of investigations relating to instances of significant market misconduct arising across the BNPP Group and the Global markets business in particular. Key responsibilities Market misconduct investigations: • Act as the EMEA MAS team's Legal expert and assist in relation to formal investigations. • Depending on the ownership, scope, subject and complexity of these cases, either coordinate / contribute to the relevant investigations and reporting. • Ensure relevant analysis of data and records, prepare for and conduct interviews, organise / lead investigation team and drive the investigation to a timely and meaningful conclusion. • Liaise with Legal, HR and Compliance teams as necessary in the conduct of these investigations. • Assist in producing clear and concise reports regarding the outcome of the investigation (or relevant part of investigation), make recommendations. • Act as the Legal point of contact for Compliance teams and in particular the Whistleblowing Referents related to cases where market abuse expertise is needed. • Interact with and present to Bank Disciplinary and Conduct escalation processes/committees where necessary. • Develop and maintain a close working relationship with Compliance and other colleagues on market abuse surveillance investigation matters. • Maintain strict confidentiality when managing whistleblowing and other confidential cases. Expert in trade surveillance • When investigations are not prioritised, perform day to day L2 trade surveillance investigations across CIB EMEA and to review STOR's and MO's before submission. • manage alerts for trade surveillance and business escalations, conduct end-to-end investigation and MO's / STOR's filing to the regulators if needed. • Liaise with Compliance teams locally, regionally and globally on escalations and investigations. • Assist with the planning and implementation of any tactical or strategic solutions in order to fulfil Regulator / Internal audit / Compliance requirements. • Contribute to the production and maintenance of relevant Standard Operating Procedures. • Support the L1 offshore team by acting as one point of escalation. • Participate in or lead training initiatives for off-shore based L1 teams. Requirements • Professional qualification and prior Compliance experience in trade surveillance within banking compliance, risk or related field preferred, but not essential • Detailed knowledge of specific Compliance principles and processes in Market abuse surveillance and monitoring. • Understanding of Market Abuse and associated regulation including MAR and MiFID. • Expert level knowledge of the UK and European regulatory framework and its application to banking and markets. • Good analytical skills and an ability to provide legal insights and experience into advice and recommendations. • Previous investigations experience advantageous - Preferably in the context of financial markets or AML activity. The candidate should demonstrate critical thinking and understand the steps required in collecting, documenting and preserving evidence in a manner that meets Group standards. Ability to draft interview questions and be present during interview sessions and assist the primary interviewer. Skilled in the interview process and understanding those techniques that are compliant with legal standards and admissible in court. A keen eye for detail whilst conducting document review, and the ability to spot inconsistencies. • Excellent written and oral English skills in order to articulate technical issues and effectively communicate with individuals across the business. • Strong knowledge of Trader activities helpful but not a must (Transaction/ P&amp;L/ Positions). • Strong knowledge of financial markets and assets classes • Good analytical and research skills and an ability to translate knowledge and experience into advice and recommendations. • Good team working. • Excellent written and oral English skills in order to articulate technical issues and effectively communicate with individuals across the business. Ability to draft reports and legal documentation a plus. • Legal experience or knowledge of EMEA regulations a plus. The candidate will also assist in regulatory RFI and partake in in person meetings with regulators, accompanying the EMEA Head of MAR Surveillance and Investigations. The candidate will preferably have had experience interacting directly with the regulator (FCA) particularly in the context of RFIs, reporting or liaising around particular investigations. The candidate will demonstrate an ability to liaise as well with various members of the internal legal team as well as any external counsel. Computer literacy and a good knowledge of common software e.g. Microsoft Office. Experience of relevant specialist Compliance software. And of course, we expect all our colleagues to embody and practice the Group values (alignment with the Bank's strategy, commitment, work ethic, integrity and Code of Conduct). A bit more about why you should join us 1. We're a great place to work We aim for optimal work/life balance (depending on role, this includes hybrid working, flexible working and agile) We are proud of our award-winning flexible benefits and health &amp; wellbeing strategy. Our flexible benefits include: • Generous holiday allowance of at least 26 days (plus bank holidays) with option to buy and sell holidays. • Valuable financial plans a 12% non-contributory pension which has been moved to sustainable investments*, life assurance*, income protection and personal accident insurance. • Extensive wellbeing and mental health offering one of the most advanced private medical schemes in the UK, dental cover, wellbeing app, Cognitive Behavioural Therapy support, subsidised gym memberships, bespoke health assessments including genetic testing, Private GP (including digital GP services to parents of employees), Employee Assistance Programme, menopause &amp; fertility support (we are an accreditedMenopause Friendly Employer), neurodiversity assessment and support. • Key onsite services and facilities in London include physiotherapy, nutrition, massage therapy, physiology, mental health first aiders, seasonal flu vaccinations and free onsite fitness centre. • Plus, emergency back-up care for dependants,green car leasing, season ticket loan, and a range of other benefits. * Subject to relevant caps 2. As the eurozone's largest bank, we are committed to having a positive impact in the world. For example, we are committed to Net Zero in all of our financing and investment portfolios by 2050. By 2030, 80% of our energy production financing will be low carbon. But impact for us means more than climate. It means empowering our people every day. Everyone gets four volunteering days each year - in 2023, we achieved over 18,000 hours of volunteering across the UK and reaching over 4,500 young people. 3. We believe in our people We support our people to develop skills to adapt to the ever-evolving world of work and to prepare for the jobs of today and tomorrow. We do this through a comprehensive training offering, talent programmes, mentoring, career days and inhouse career tools. We are proud of the number of our people who progress and secure new roles internally. In fact, in 2023, nearly half of our positions in UK CIB were filled internally. Investing in our people also means we have a collaborative and inclusive culture: • Direct feedback from our people shows that our internal culture sets us apart from our industry peers. • Each year, nearly 30,000 employees globally are involved in professional networks that play an active role in promoting Diversity and Inclusion within the Group. These include our: Pride Network, Ability Network (which supports disabled employees), MixCity (gender equality network), Women in Global Markets, Women in Global Banking, Women in IT, Diversity Equity &amp; Inclusion in Technology, Early Careers Network, Multicultural Network and Parents &amp; Carers Network. Equal opportunities BNP Paribas is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation, or any other legally protected status. Adjustments We don't want anyone to be disadvantaged in our recruitment processes, so if you have a disability or health condition which may mean that you'd benefit from some adjustments or additional support, please let us know as early in the process as possible. #LI-Hybrid

Compliance Manager, MAS Investigations (Legal) - Vice President

Job summary Harrow Health CIC is seeking an ADHD Quality and Compliance Manager to join our dynamic ADHD team. Our objectives of ADHD service are: <ul> <li>To provide a specialist assessment and diagnostic service to adults with a suspected ADHD registered with a GP within Brent, Hillingdon, Harrow, Westminster, Kensington &amp; Chelsea, Hammersmith &amp; Fulham, Ealing and Hounslow as defined by the ICB commissioning boundaries, to enable adults with suspected ADHD to obtain a timely diagnosis of their condition.</li> <li>To prioritise those cases where the impact on daily functioning including academic attainment, relationships and employment outcomes is most impacted.</li> <li>To provide virtual and/or face to face clinics, for the review and ongoing treatment of complex and non-complex patients, to include prescribing and monitoring.</li> <li>To signpost patients with ADHD to other agencies and sources of support as appropriate including local and national support organisations and cognitive behavioural therapy for ADHD</li> <li>To provide guidance on self-help strategies and recommendations for patients in support of self-care.</li> <li>To signpost patients with an unconfirmed diagnosis to appropriate local services and support networks where practicable.</li> </ul>Main duties of the job The post holder will be responsible for ensuring that everyaspect of the ADHD Service meets the highest standards of compliance. This roleinvolves overseeing regulatory compliance, quality management systems, clinicalprotocols / practices, continuous improvement initiatives, and ensuring thatevery aspect of the service delivers on both the legal requirements andorganisational objectives. The manager will work closely with cross-functionalteams, including the HR department, clinicians, admin staff, complianceofficers. The post holder will also be expected liaise with other regulatoryagencies and external bodies wherever applicable. About us Harrow Health CIC began in 2007 by a group of Harrow GPs,whose sole aim was to ensure patients receive a high-quality clinical careservice within the community. Over the years, Harrow Health has expanded. Wenow provide many consultant-led services within the community, which includeEnhanced Frailty Service, Dermatology, ENT and ADHD Service. Harrow Health,under the Right To Choose (RTC) option, has recently been commissioned by NorthWest London ICB to deliver ADHD services within the region and across the wholeof England. Our vision is to provide high quality patient care,enhancing patient experience by providing excellent clinical effectiveness in asafe environment; working in partnership to provide gold standard services anddevelop a sustainable future for the local health community. Job description Job responsibilities Key Responsibilities: Regulatory Compliance <ul> <li>Manage compliance documentation, and ensuring all regulatory requirements are met across all aspects of the services.</li> <li>Ensure all ADHD-related services, clinical practices, pathways, administrative tasks and patient treatments, comply with relevant local, state, and national regulations.</li> <li>Monitor and stay updated on legislations / regulations affecting ADHD care.</li> <li>Prepare and submit compliance reports, statistics and data to regulatory agencies.</li> <li>Work with HR &amp; Governance teams to address any compliance issues or concerns relating to the ADHD services.</li> </ul>Quality Assurance <ul> <li>Develop and implement quality assurance programs that ensure effective ADHD practices.</li> <li>Regularly evaluate service delivery to ensure that treatment protocols and quality standards are followed in line with national guidelines.</li> <li>Monitor and report on key KPIs on call volume, quality and handle times</li> <li>Ensure that quality processes are followed, and improvements are continually made to increase efficiency, compliance and patient satisfaction.</li> <li>Conduct audits of ADHD services and related processes to measure the quality of patient treatments, Service delivery and patient satisfaction.</li> <li>Provide training and support to staff on ADHD treatment guidelines, quality standards, and regulatory requirements.</li> </ul>Clinical Protocols &amp; Best Practices <ul> <li>Oversee the development, implementation, and monitoring of clinical protocols for the treatment of ADHD.</li> <li>Ensure evidence-based practices are incorporated into ADHD treatment, the patients journey and overall service delivery.</li> <li>Collaborate with relevant departments to address non-conformities, develop corrective actions, and track their effectiveness.</li> <li>Monitor and report on key quality and compliance metrics to senior management.</li> <li>Analyse trends in compliance and quality performance and make recommendations for continuous improvement.</li> </ul>Risk Management <ul> <li>Identify potential compliance risks related to the delivery of ADHD services and implement strategies to mitigate them.</li> <li>Develop and enforce risk management procedures to prevent and address any incidents of non-compliance.</li> <li>Maintain detailed records of risk assessments and corrective actions taken.</li> </ul>Continuous Improvement <ul> <li>Lead initiatives aimed at improving ADHD service delivery, quality standards, and patient outcomes.</li> <li>Conduct root cause analysis when compliance failures or quality issues occur, proposing and implementing corrective actions.</li> <li>Deal with enquiries / complaints from patients and support with incident investigations</li> <li>Support the General Manager in de-escalating complaints and ensuring positive resolution outcomes</li> <li>Foster a culture of continuous improvement by regularly evaluating and refining ADHD service delivery and treatment practices.</li> <li>Support the team in implementing systems for tracking and maintaining compliance-related documentation, such as patient records, treatment protocols, and audit reports.</li> </ul>Stakeholder Engagement &amp; Reporting <ul> <li>Collaborate with internal teams such as clinical staff, admin coordinators, IT, HR, Governance, and Senior Leadership Team to ensure ADHD-related services meet quality standards.</li> <li>Quality &amp; Compliance Manager Nov 2024</li> <li>Communicate with external stakeholders (e.g., regulatory bodies, auditors, and system partners, commissioners, GP Practices, referrers, patients, families etc.) regarding compliance and quality issues.</li> <li>Prepare and present periodic reports on quality assurance, compliance, key performance indicators for management and relevant stakeholders.</li> </ul>Communication Skills The post-holder recognises the importance of effective communication within the team and will strive to: <ul> <li>Communicate with patients in a welcoming way, which is non-judgemental and respects patients feelings, circumstances and rights.</li> <li>Utilise and demonstrate sensitive communication styles to ensure patients are fully informed of reasons for contact when contacting them for example, on welfare calls</li> <li>Communicate highly sensitive patient information and progress effectively with other team members and outside relevant health and social care providers, as appropriate</li> <li>Ensure all documented notes are collated and comprehensive</li> </ul>Supporting Responsibilities: Quality <ul> <li>Have a confident telephone manner, handling calls with patience and delivering results with focus and empathy</li> <li>Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance</li> <li>Participate in the management, review and identifying learning from patient complaints and significant events</li> <li>To work independently, prioritise and organise own workload, taking into consideration the demands of the service and ensure that all administration work is carried out within the set timeframe without compromising quality</li> <li>Ability to work under pressure</li> </ul>Information Technology <ul> <li>Competency and confidence with IT systems including, but not necessarily limited to, MS office packages.</li> <li>Have a good working knowledge of relevant areas of clinical systems (such as EMIS or System One) or be willing to learn very quickly.</li> <li>Demonstrate a good working knowledge of the policy on information and clinical governance</li> </ul>Research and Audit <ul> <li>Contribute to the collection of data for research/audit purposes</li> <li>Identify audit topics relevant to the ADHD Team</li> </ul>Professional and Educational Responsibilities <ul> <li>Ensure all Statutory and Mandatory training is complete</li> <li>Avail of all opportunities to develop both clinical knowledge and practical skills</li> </ul>This List is not exhaustive. Please find the attached JD and refer to the Additional Information and the Person Specification for this role. Job description Job responsibilities Key Responsibilities: Regulatory Compliance <ul> <li>Manage compliance documentation, and ensuring all regulatory requirements are met across all aspects of the services.</li> <li>Ensure all ADHD-related services, clinical practices, pathways, administrative tasks and patient treatments, comply with relevant local, state, and national regulations.</li> <li>Monitor and stay updated on legislations / regulations affecting ADHD care.</li> <li>Prepare and submit compliance reports, statistics and data to regulatory agencies.</li> <li>Work with HR &amp; Governance teams to address any compliance issues or concerns relating to the ADHD services.</li> </ul>Quality Assurance <ul> <li>Develop and implement quality assurance programs that ensure effective ADHD practices.</li> <li>Regularly evaluate service delivery to ensure that treatment protocols and quality standards are followed in line with national guidelines.</li> <li>Monitor and report on key KPIs on call volume, quality and handle times</li> <li>Ensure that quality processes are followed, and improvements are continually made to increase efficiency, compliance and patient satisfaction.</li> <li>Conduct audits of ADHD services and related processes to measure the quality of patient treatments, Service delivery and patient satisfaction.</li> <li>Provide training and support to staff on ADHD treatment guidelines, quality standards, and regulatory requirements.</li> </ul>Clinical Protocols &amp; Best Practices <ul> <li>Oversee the development, implementation, and monitoring of clinical protocols for the treatment of ADHD.</li> <li>Ensure evidence-based practices are incorporated into ADHD treatment, the patients journey and overall service delivery.</li> <li>Collaborate with relevant departments to address non-conformities, develop corrective actions, and track their effectiveness.</li> <li>Monitor and report on key quality and compliance metrics to senior management.</li> <li>Analyse trends in compliance and quality performance and make recommendations for continuous improvement.</li> </ul>Risk Management <ul> <li>Identify potential compliance risks related to the delivery of ADHD services and implement strategies to mitigate them.</li> <li>Develop and enforce risk management procedures to prevent and address any incidents of non-compliance.</li> <li>Maintain detailed records of risk assessments and corrective actions taken.</li> </ul>Continuous Improvement <ul> <li>Lead initiatives aimed at improving ADHD service delivery, quality standards, and patient outcomes.</li> <li>Conduct root cause analysis when compliance failures or quality issues occur, proposing and implementing corrective actions.</li> <li>Deal with enquiries / complaints from patients and support with incident investigations</li> <li>Support the General Manager in de-escalating complaints and ensuring positive resolution outcomes</li> <li>Foster a culture of continuous improvement by regularly evaluating and refining ADHD service delivery and treatment practices.</li> <li>Support the team in implementing systems for tracking and maintaining compliance-related documentation, such as patient records, treatment protocols, and audit reports.</li> </ul>Stakeholder Engagement &amp; Reporting <ul> <li>Collaborate with internal teams such as clinical staff, admin coordinators, IT, HR, Governance, and Senior Leadership Team to ensure ADHD-related services meet quality standards.</li> <li>Quality &amp; Compliance Manager Nov 2024</li> <li>Communicate with external stakeholders (e.g., regulatory bodies, auditors, and system partners, commissioners, GP Practices, referrers, patients, families etc.) regarding compliance and quality issues.</li> <li>Prepare and present periodic reports on quality assurance, compliance, key performance indicators for management and relevant stakeholders.</li> </ul>Communication Skills The post-holder recognises the importance of effective communication within the team and will strive to: <ul> <li>Communicate with patients in a welcoming way, which is non-judgemental and respects patients feelings, circumstances and rights.</li> <li>Utilise and demonstrate sensitive communication styles to ensure patients are fully informed of reasons for contact when contacting them for example, on welfare calls</li> <li>Communicate highly sensitive patient information and progress effectively with other team members and outside relevant health and social care providers, as appropriate</li> <li>Ensure all documented notes are collated and comprehensive</li> </ul>Supporting Responsibilities: Quality <ul> <li>Have a confident telephone manner, handling calls with patience and delivering results with focus and empathy</li> <li>Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance</li> <li>Participate in the management, review and identifying learning from patient complaints and significant events</li> <li>To work independently, prioritise and organise own workload, taking into consideration the demands of the service and ensure that all administration work is carried out within the set timeframe without compromising quality</li> <li>Ability to work under pressure</li> </ul>Information Technology <ul> <li>Competency and confidence with IT systems including, but not necessarily limited to, MS office packages.</li> <li>Have a good working knowledge of relevant areas of clinical systems (such as EMIS or System One) or be willing to learn very quickly.</li> <li>Demonstrate a good working knowledge of the policy on information and clinical governance</li> </ul>Research and Audit <ul> <li>Contribute to the collection of data for research/audit purposes</li> <li>Identify audit topics relevant to the ADHD Team</li> </ul>Professional and Educational Responsibilities <ul> <li>Ensure all Statutory and Mandatory training is complete</li> <li>Avail of all opportunities to develop both clinical knowledge and practical skills</li> </ul>This List is not exhaustive. Please find the attached JD and refer to the Additional Information and the Person Specification for this role. Person Specification Personal attributes Essential <ul> <li>Proactive, self-motivated, and adaptable</li> <li>Positive approach and smartly dressed</li> <li>Flexible working to cover colleagues as needed</li> </ul> Personal Qualities Essential <ul> <li>Willing to attend scheduled meetings at the home office when occasion / nature of the work demands</li> </ul> Qualifications Essential <ul> <li>Degree-level education (or equivalent)</li> <li>Up to date Statutory and Mandatory Training / be willing to undertake the training</li> </ul> Desirable <ul> <li>NVQ in Business Admin. or Customer Relations</li> </ul> Skills/Knowledge Essential <ul> <li>Empathy and understanding of ADHD</li> <li>Highly organized with ability to manage multiple task</li> <li>Good communication skills</li> <li>Excellent organisational skills</li> <li>Evidence of cross boundary multi agency working</li> <li>IT Literate</li> </ul> Experience Essential <ul> <li>Experience in managing and / or auditing compliance within clinical service</li> <li>Proven track record of implementing and maintaining quality management systems</li> <li>Experience in developing, reviewing, and improving service delivery models</li> <li>Customer focused service delivery in a healthcare setting</li> <li>Team working</li> <li>Ability to deal with situations sensitively and appropriately, always remaining polite and calm</li> <li>Experience in participating in a change process</li> </ul> Desirable <ul> <li>Evidence of management experience / training</li> </ul>Person Specification Personal attributes Essential <ul> <li>Proactive, self-motivated, and adaptable</li> <li>Positive approach and smartly dressed</li> <li>Flexible working to cover colleagues as needed</li> </ul> Personal Qualities Essential <ul> <li>Willing to attend scheduled meetings at the home office when occasion / nature of the work demands</li> </ul> Qualifications Essential <ul> <li>Degree-level education (or equivalent)</li> <li>Up to date Statutory and Mandatory Training / be willing to undertake the training</li> </ul> Desirable <ul> <li>NVQ in Business Admin. or Customer Relations</li> </ul> Skills/Knowledge Essential <ul> <li>Empathy and understanding of ADHD</li> <li>Highly organized with ability to manage multiple task</li> <li>Good communication skills</li> <li>Excellent organisational skills</li> <li>Evidence of cross boundary multi agency working</li> <li>IT Literate</li> </ul> Experience Essential <ul> <li>Experience in managing and / or auditing compliance within clinical service</li> <li>Proven track record of implementing and maintaining quality management systems</li> <li>Experience in developing, reviewing, and improving service delivery models</li> <li>Customer focused service delivery in a healthcare setting</li> <li>Team working</li> <li>Ability to deal with situations sensitively and appropriately, always remaining polite and calm</li> <li>Experience in participating in a change process</li> </ul> Desirable <ul> <li>Evidence of management experience / training</li> </ul>Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Harrow Health CIC Address Metro House Ground Floor 203 Pinner Road Northwood Middlesex HA6 1BX Employer's website

ADHD Quality and Compliance Manager

Duties/Responsibilities Location: Stevenage Salary: Up to £67,000 per annum DOE Working hours: 0800-1700, Monday-Friday, 40 hours per week Contract Type: Permanent Full Time Benefits: 25 days holiday + BH, Company Pension, Private Healthcare (after 6mths) Company Sick Pay + Flex Benefits. About EMCOR UK: At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability. We prioritise people in everything we do, collaborating closely with our customers to understand all their needs, from the big picture to day-to-day operations. Our purpose is to "create a better world at work". Using our unique insight platform, "One Data World," we harness data-driven intelligence to make informed decisions, adapting our services to meet our customers' evolving requirements. This allows us to cultivate an enhanced workplace experience for their teams whilst optimising efficiency, meticulously managing every asset, and minimising their impact on the planet. All supported by our commitment to safety, compliance, and assurance. Our partnering approach empowers our customers to shape a better future. Whether guiding their path to net zero or redeveloping their facilities for enhanced efficiency, we create better places for work whilst taking away the burden of facility operations, freeing up our customers to concentrate on their business. Role Overview: This role is responsible for the delivery of efficient and compliant quality management within a facilities management operation. This includes driving a compliance culture that provides: <ul> <li>Manage a team to ensure the highest levels of compliance across the contract. </li> <li>Clear guidance and interpretation of written standards and regulatory guidance.</li> <li>Ensure internal controls exist including audit functions and reporting to meet EMCOR UK and client requirements. </li> <li>Monitor systems, standards, process and procedures to ensure quality (GxP) standards are identified and maintained.</li> <li>Identify and manage risks inline with EMCOR UK and Client expectations.</li> <li>Develop a compliance culture.</li></ul>Duties: Operations and Technical Support <ul> <li>Accountable that activities are carried out in compliance with GSK quality arrangements.</li> <li> Promote improvement in existing work practices through ownership and commitment from EMCOR UK personnel.</li> <li>Review the method for ensuring that all employees and any other persons employed under EMCOR UK's direct control comply with the GSK specific quality arrangements.</li></ul>Management <ul> <li>Manage with a pragmatic and problem-solving approach to regulatory related matters and foster an understanding that quality arrangements are an integral part of business and operational efficiency.</li> <li>Ensure on time completion of all quality related activities including CAPAs, Deviations, Management Monitoring, Global Quality Alerts, and other items as requested. </li> <li>Ensure robust tracking and reporting processes are in place to monitor and control all GxP actions and activities on the account.</li> <li>Develop long term strategies to ensure a culture of continuous improvement to prevent reoccurrence of deviations from procedures. </li> <li>Develop and support team to achieve appropriate objectives and prevent metric failures. </li> <li>Monitor, evaluate, review, and advise management on matters that relate to the account arrangements. </li> <li>Collate and trend KPI/Metric and investigate any potential trends or concerns. Ensure Compliance KPIs are met as per contract services. </li> <li>Review monthly quality report submitted to the line management </li> <li>Attend meetings as required</li></ul>Audit <ul> <li>Own the GxP Management Monitoring process to ensure compliance with GSK and EMCOR UK Quality policies, procedures, and instructions.</li> <li> Provide end to end support to service delivery operational teams for all appropriate audits as requested.</li></ul>CAPAs <ul> <li>Provide oversite of all GxP CAPA completion and support to operational teams to appropriate CAPA planning to allow for on time completion or appropriate extension. </li> <li>Ensure all CAPAs assigned to EMCOR UK staff meet strict ASMART requirements to allow for timely completion. </li> <li>Monitor CAPA completion throughout the CAPA lifecycle to ensure on time completion.</li></ul>Risk Management <ul> <li>Report or escalate potential quality and compliance risks to the line manager. </li> <li>Oversee the management of EMCOR UK risks in the GSK risk management system.</li> <li>Ensure staff and management are able to recognise and report risks and manage risk using the appropriate tools provided by EMCOR UK and GSK.</li></ul>Third Party Management Assessments <ul> <li>Ensure compliance to clients Third Pary Vendor Management Process. </li> <li>Oversee the assessment of third- party vendors, supplying services, equipment or materials to the GSK contract including any remedial actions and development of scopes of work. </li> <li>Ensure staff compliance to third party vendor management processes including those related to management of parts.</li></ul>Incident Investigations <ul> <li>Lead investigations into irregularities - GxP and non GxP.</li> <li>Assist with and review incidence investigation reports and make recommendations to prevent a reoccurrence.</li></ul>Liaison <ul> <li>Establish a quality culture between the EMCOR UK , GSK and subcontractors through good communication and documentation. </li> <li>Work with EMCOR UK account management to standardise processes and systems where applicable. </li> <li>Run and develop communications and campaign strategies to deliver on cultural objectives.</li></ul>Supervision <ul> <li>Ensure compliance team are appropriately trained and have the required skill sets to carry out responsibilities. </li> <li>Ensure resources are available to support and meet account and GSK deliverables/services.</li></ul>Person Specification Essential skills and experience: <ul> <li>Significant, demonstrable experience in a quality or compliance role in preferably in a GxP regulated pharmaceutical quality, engineering, facilities maintenance, or manufacturing organisation.</li> <li>Line management experience. </li> <li>Strong written and oral communication skills. </li> <li>Ability to demonstrate project management and prioritisation skills with the ability to manage competing tasks in high pressure environments. </li> <li>Competent use of Microsoft Office. </li> <li>Investigative skills: including knowledge and experience using different tolls for running root cause analysis</li> <li>Able to demonstrate a proactive attitude to dealing with actions, risks, and concerns or questions raised by others. </li> <li>Highly computer literate having used an array of different computer systems which may include: procurement tools, data bases, computerised maintenance management systems, learning management systems, electronic document management systems, etc. </li> <li>Excellent interpersonal and communication skills to effectively work with management and employees at all levels within an organisation, including key stakeholders, customers and facing regulatory auditors. </li> <li>Must have demonstrable experience providing leadership creating a safe, team-based, high-performance, quality-driver environment.</li></ul>Desirable skills and experience <ul> <li>Degree in Engineering/manufacturing within pharmaceutical/healthcare industry, or equivalent related work experience within a regulated manufacturing environment.</li> <li>Extensive experience and knowledge of GxP guidelines and regulations (GMP, Medical Devices, Clinical, ISO).</li> <li>Specialised training or certification in quality assurance audits. </li></ul>At EMCOR UK, we embrace and celebrate diversity in all its forms. We welcome applicants from all backgrounds and experiences, regardless of age, race, gender, sexual orientation, religion, disability, or any other characteristic that makes you unique. We believe that a diverse and inclusive workforce fosters creativity, innovation, and better problem-solving. We encourage applications from all candidates and are committed to providing equal opportunities for employment and growth, supported by our inclusive policies and practices. Join us in our endeavour to build a culture of mutual respect and equity, a place where every voice is heard, and every individual is championed. Join us in building a better world at work.

Quality and Compliance Manager

Qube Research &amp; Technologies (QRT) is a global quantitative and systematic investment manager, operating in all liquid asset classes across the world. We are a technology and data driven group implementing a scientific approach to investing. Combining data, research, technology, and trading expertise has shaped QRT's collaborative mindset which enables us to solve the most complex challenges. QRT's culture of innovation continuously drives our ambition to deliver high quality returns for our investors. We are looking for an experienced Central Compliance Officer. Your future role at QRT You will be joining a supportive Compliance function, where you will be responsible for: <ul><li>Central Compliance Management: Oversee the daily operation of the Core Compliance program, including Personal Account Dealing (PAD), Outside Business Interests (OBI), Conflicts of Interest, and Gifts and Entertainment policies.</li><li>Investment and Due Diligence Support: Assist with the external manager programme and operational due diligence processes</li><li>Employee Support: Provide advice, guidance, and support to QRT employees on central compliance-related queries.</li><li>Policy and Procedure Advisory: Advise senior management, employees, and the compliance team on compliance arrangements, policies, and procedures, ensuring timely responses and updates.</li><li>Onboarding and Offboarding Management: Oversee weekly New Joiner and Leaver processes, including monitoring the completion of employee certifications for both new hires and existing staff periodically.</li><li>Regulatory Submissions: Support periodic and ad hoc UK and US regulatory filings and submissions.</li><li>Regulatory Monitoring and Policy Enhancement: Track regulatory developments and implement or refine internal central compliance policies and procedures as necessary.</li><li>NFA Training and Registration: Administer training for NFA Associated Persons and manage NFA Principal registration processes.</li><li>Governance and Reporting: Coordinate and produce monthly management information, including data submissions for governance and board committee meetings.</li><li>Stakeholder Collaboration: Deliver mandated initiatives by collaborating with internal and external stakeholders.</li><li>FCA Regulatory Updates: Assist with SMCR processes and maintain the FCA Directory by updating information on Certified Persons.</li></ul>Your present skillset <ul><li>Prior Core Compliance experience is essential.</li><li>Hold strong regulatory knowledge relating to CFTC/NFA, SEC and FCA rules.</li><li>Previous experience in a Compliance role at a buy-side firm is desirable.</li><li>Excellent verbal, interpersonal, and written communication skills are essential.</li><li>Strong administrative skills.</li><li>Confident and adaptable, and possess an eye for detail.</li><li>Some team leadership experience is desirable but not essential.</li><li>Demonstrate ability to collaborate and partner effectively with global teams.</li><li>Promote and foster good conduct, culture, and employee engagement.</li></ul>Your Qualifications <ul><li>The ideal candidate will be educated to a degree level and hold relevant Compliance qualifications.</li><li>IT literacy (MS Office, databases etc).</li></ul>QRT is an equal opportunity employer. We welcome diversity as essential to our success. QRT empowers employees to work openly and respectfully to achieve collective success. In addition to professional achievement, we are offering initiatives and programs to enable employees achieve a healthy work-life balance.

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