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Job Posting Title: Quality Compliance Specialist Department: Youth Services Center Location: 5100 SECOND ST NW Pay: $52,707.00 - $82,867.00 Close Date: 03/26/2025 Employees at Bernalillo County enjoy the ability to team up with each other to build a high quality of life for our county residents, communities, and businesses. In addition to being an organization with a strong focus on work-life balance, building a culture of flexibility, learning, and belonging the County offers many benefits. Employees of Bernalillo County enjoy many thoughtful rewards such as, but not limited to generous leave accruals; career development opportunities; remote &amp; flex-work options as appropriate; longevity pay; education assistance program; health benefits; lucrative retirement; and so much more. Quality Compliance Specialist will coordinate and investigate quality assurance/quality control practices, conduct analysis of assessment reports, and monitor changes. Conduct, monitor and investigate plans, minimize liability, respect confidentiality and employee/patient privilege requests. Assist director and management with establishment of policies and procedures for quality control management. DUTIES AND RESPONSIBILITIES 1. Interpret and implement quality assurance standards in regard to medication errors, employee re-training issues, disciplinary actions, policy violations, grievant complaint process, contraband, etc. 2. Conduct, monitor and investigate plans and minimize liability, respect confidentiality and employee/patient privilege requests. 3. Assist the director and management in the establishment of policies and procedures for quality control management. 4. Observe and track activities of personnel responsible for work to ensure that standards for performance and quality are followed and achieved; may conduct detailed and comprehensive reviews of patient protocol, completeness and conformance with office standards; reports on specific and cumulative production levels to managers and supervisors. 5. Perform investigations involving employee, clients, medical personnel and outside vendors and report findings; work in conjunction with Human Resources to resolve such issues; recommend possible corrective actions. 6. May serve as a liaison between the support staff and all other divisions within the department regarding quality control changes. 7. Compile statistical data and write narrative reports summarizing quality assurance findings; may assist in the retention of medical records. 8. Investigate and interview employee/client in order to obtain information or fact in regard to claims and recommend possible corrective actions or solutions. 9. Review and evaluate client medical records, high risk cases and other problem procedures and applying quality assurance criteria. 10. Assist management with revisions to the quality assurance plan and perform other job-related duties as assigned or required. * The above information on this job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties and responsibilities required of all employees assigned to this job. MINIMUM QUALIFICATIONS Bachelor's Degree in Business Management, Business Administration, Public Administration, or related field, and two (2) years of work experience in quality assurance. Any equivalent combination of education and/or experience may be considered for the above requirements. ADDITIONAL REQUIREMENTS The offer of this Bernalillo County position requires compliance with the following: 1. Employee must successfully complete the post-offer employment medical examination and background investigation. 2. Employee must comply with the safety guidelines of the County. 3. Pursuant to the criminal history screening for Caregivers Act, Section 29-17-1 through Section 29-17-5 NMSA 1978, new hires at Bernalillo County Behavioral Health Services facility will be required to complete a caregiver criminal history screening for all caregivers. Conviction of a disqualifying condition is cause for termination or sufficient reason not to hire if applicant has a disqualifying condition on their record at time of application. 4. All positions may be required to work various shifts and scheduled per department needs. 5. Employee must complete required FEMA training(s) as assigned to position. 6. Employee must possess and maintain a New Mexico driver's license. 7. Employee must complete required Supervisor classes if applicable. WORKING CONDITIONS 1. Essential duties are performed primarily indoors (85-90%) and occasionally outdoors (10-15%). Indoor duties are performed in a temperature-controlled environment. Worker is exposed to natural weather conditions while performing outdoor duties. 2. Indoor duties are typically performed on an even and dry surface, which may be carpeted or tile with occasional use of stairs. Outdoor duties may be performed on even or uneven surfaces, which may be dry or wet. Outdoor duties may be performed on inclines or hills and on surfaces such as natural ground, concrete or asphalt. 3. Most duties are performed alone. 4. Worker may perform certain duties as a part of a select team of individuals. 5. Required to work varying shifts and schedules to meet department needs to include day, swing, nights and/or weekends. EQUIPMENT, TOOLS AND MATERIALS 1. Equipment typically used in the performance of office duties include calculator, computer terminal and keyboard, typewriter, telephone, photocopy machine, telefax machine. 2. Vehicle may be used on an occasional basis in traveling from property to property. 3. Materials typically used in performance of office duties include various documents, writing utensils and an assortment of office supplies and equipment.

Quality Compliance Specialist

Compliance Asst Requisition ID req31498 Working Title Compliance Assistant Position Grade 11 Position Summary The University of New Mexico's Office of Compliance,Ethics, and Equal Opportunity (CEEO) seeks a Compliance Assistant to performinitial actions under the CEEO Grievance Procedure. Areas include EqualEmployment Opportunity (EEO), Affirmative Action, Title IX, Title VII, the Americanswith Disabilities Act, and various other compliance matters. Are you interestedin joining a results-oriented team of professionals working on challenging,interesting, fast-paced casework? The selected candidate must possess strong communicationskills and the ability to work effectively with a wide range of constituenciesin a diverse community. The ideal candidate will be self-motivated, teamplayer, and must be able to multi-task and handle confidential material in aprofessional manner. CEEO is an internal compliance office that provides servicesto students, staff and faculty. We envision UNM as a community where the valueof diversity is recognized and where equal opportunity is afforded for all. Ourmission is to promote equal access and treatment for all and to promote a safe environmentfree of discrimination and inequity in accordance with University values andpolicies and with federal and state equal opportunity and affirmative actionstatutes and regulations. See the Position Description for additional information. Conditions of Employment <ul><li>Employees who provide services or work in patient care or clinical areas are required to be in compliance with the University's influenza vaccination requirement.</li></ul>Minimum Qualifications High school diploma or GED; at least 4 years of experience directly related to the duties and responsibilities specified. Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis. Preferred Qualifications <ul><li>Experience investigating or supporting investigationsof concerns related to discrimination, failure to accommodate, Title IX, sexualharassment or sexual assault.</li><li>Ability to handle multiple tasks with timesensitive deadlines with minimal supervision.</li><li>Legal knowledge including paralegal or JD coursework.</li><li>Bilingual (English/Spanish)</li></ul>Additional Requirements Campus Main - Albuquerque, NM Department Compliance Ethics &amp; Equal Opp (016A) Employment Type Staff Staff Type Term - Full-Time Term End Date One year from date of hire Status Exempt Pay Monthly: $3,657.33 - $4,907.87 Benefits Eligible This is a benefits eligible position. The University of New Mexico provides a comprehensive package of benefits including medical, dental, vision, and life insurance. In addition, UNM offers educational benefits through the tuition remission and dependent education programs. See the Benefits home page for a more information. ERB Statement As a condition of employment, eligible employees working greater than .25 FTE as determined by the New Mexico Education Retirement Act must make mandatory retirement contributions. For more information, review the Benefits Eligibility at a Glance grid. Background Check Required Yes For Best Consideration Date 11/13/2024 Eligible for Remote Work No Eligible for Remote Work Statement Application Instructions Only applications submitted through the official UNMJobs site will be accepted. If you are viewing this job advertisement on a 3rd party site, please visit UNMJobs to submit an application. Resume, three professional references, and a cover letter demonstrating the applicant's interest in the position and commitment to civil rights, diversity, equity, and inclusion. Please include all of your previous professional employment experience in your application. Positions posted with a Staff Type of Regular or Term are eligible for the Veteran Preference Program. See the Veteran Preference Program webpage for additional details. The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class. The University of New Mexico requires all regular staff positions successfully pass a pre-employment background check. This may include, but is not limited to, a criminal history background check, New Mexico Department of Health fingerprint screening, New Mexico Children, Youth, and Families Department fingerprint screening, verification of education credentials, and/or verification of prior employment. For more information about background checks, visit <a href="https://policy.unm.edu/university-policies/3000/3280.html" target="_blank">https://policy.unm.edu/university-policies/3000/3280.html</a>. Refer to <a href="https://policy.unm.edu/university-policies/3000/3200.html" target="_blank">https://policy.unm.edu/university-policies/3000/3200.html</a> for a definition of Regular Staff.

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