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About the role The purpose of this position is to lead the CBRE Quality Representatives staff on a large prioritized client account. This role leads the creation, revision, and enforcement of all aspects of the CBRE Quality Management System (QMS), or in situations where CBRE operates within the client's QMS, ensures the integration and ongoing oversight aspects required by that QMS are appropriately performed by the CBRE Quality Representatives. This position collaborates with the client's Quality Assurance team leadership to support routine quality assurance and quality results. This position supports change, event &amp; root cause analysis processes through review and/or approval actions. This role ensures all CBRE employees are qualified for the work they are performing. Lastly, this position is responsible for ensuring all master service agreement and quality agreement deliverables are implemented per those respective contract terms. What you'll do <ul><li>Leads the day-to-day Quality and Compliance Team operations at one or more account sites. Monitors operations at each site and resolves compliance status with regards to local and global regulatory standards as well as client specific requirements as defined in the master service agreement or Quality Agreement.</li><li>Delivers and implements the CBRE compliance program and/or the client's compliance program. Attends Quality Forum monthly meetings to provide in-depth explanations for monthly reports and department metrics. Leads and participates in continuous improvement objects for both CBRE and the client.</li><li>Interfaces, partners, and interacts with both CBRE and the clients functional areas and leadership teams. Appropriately communicates quality and compliance initiatives and/or issues across the functional areas impacted. Responsible for reporting Compliance (among other quality and business metrics) status to the client during review meetings. Appropriately raises and notifies CBRE and client management of quality and compliance issues.</li><li>Responsible for the inspection readiness program for the site. Inspection readiness may include periodic CBRE self inspection, client self inspections, or any external agency inspections like the FDA. Has the responsibility to lead audits as well as serve as the primary quality representative for CBRE operations during external agency or client audits. Accountable to the client and/or agency for audit observations and the associated corrective measures.</li><li>Responsible for the vendor management program for the site. Has the responsibility to ensure all GxP service providers are qualified per the CBRE regulated vendor qualification process (as well as any client directed qualification program). Accountable for approving all necessary quality agreements with third party service providers and ensuring the ongoing oversight of those vendors is performed.</li><li>Responsible for the training and qualification program for CBRE employees. Ensures that all employees are qualified for the role they perform.</li><li>Trains CBRE account personnel on the use of elements within the Quality Management System. Ensures the QA staff is qualified and delivering on the objectives of the QMS, annual quality plan, and the quality agreement with the client.</li><li>Oversees the execution (maybe required to participate) and tracks the success of CBRE quality of service initiatives on the account for non-regulated services.</li><li>Authors and negotiates terms of Quality Agreements with clients and vendors.</li><li>Coordinates vendor management program and qualify GxP vendors, as needed.</li><li>Investigates deviations/events, issues and manages Corrective/Preventative Actions. Participates in creation and management of changes.</li></ul>What you'll need Bachelor's degree or equivalent related work experience. Minimum 5+ years related work experience required. Previous experience within a quality organization within Life Science Environment(s), Facilities Management and/or Pharmaceutical/ Biotech required. Previous leadership experience is nice to have. FDA, ISO, or similar quality assurance audit related certification preferred. Must have appropriate license and/or certification where required by law. Must hold Quality in Pharmaceutical Manufacturing environment. Why CBRE? At CBRE, we admire creativity, innovation, and partnership, and we offer endless opportunities for growth. We are a direct hire company that provides everything from competitive pay, Health, Dental, Vision, Pet Insurance, and 401k Match programs. Disclaimer Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future. Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at <a href="mailto:recruitingaccommodations@cbre.com" target="_blank">recruitingaccommodations@cbre.com</a> or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada). NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter. CBRE GWS CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies. Find out more

Quality & Compliance Manager- Pharmaceutical Manufacturing

Job Description Job Summary: Maintain and ensure that all company-wide international trade activities (the importation and exportation of goods and/or services) are within the scope of all US Customs and Border Protection laws, rules, and regulations while maintaining operational requirements to meet company needs. Essential Functions: <ol> <li>Maintain formal, company-wide import/export policies, procedures, controls, and SOPs, as well as internal departmental processes, procedures, and compliance manuals.</li> <li>Obtain engineering information and determine proper import/export classifications (HTS, Schedule B, ECCN) for automotive parts, machinery &amp; equipment, and spare parts for machinery &amp; equipment, provide data to customs broker via CustomsInfo Manager Application.</li> <li>Ensure all types of entries are properly filed with CBP (Entry, ISF, Recon, Export EEI, Drawback, etc), and all related duties &amp; tax payments are properly &amp; timely processed. </li> <li>Support CoC in representing the company to CBP, preparing responses to CBP for requests for information regarding import transactions, and preparing for and supporting stratified examinations by CBP.</li> <li>Maintain activities supporting participation in customs programs such as CTPAT and others.</li> <li>Works with various internal business groups as necessary to ensure compliance.</li> <li>Performs periodic internal audits to evaluate compliance levels and implements improvements when gaps dictate.</li> <li>Keeps abreast of new international Free Trade Agreements and other preference programs available for cost down opportunities. Ensures compliance with program guidelines. </li> <li>Maintains relationships with external customs counsel, brokers, vendors and overseas group companies as well as, participation in various trade compliance organizations.</li> <li>Monitors &amp; interprets regulatory &amp; international changes and implements activities to ensure compliance. </li> <li>Coordinate delivery of inbound shipments by providing effective and timely tracking, processing, coordination and clearance as well as, freight claim management.</li> <li>Support Global logistics lane strategies and bidding.</li> <li>Maintain policy and procedure changes as necessary due to CBP rules and regulations.</li> <li>Recommend strategies for corrective actions.</li> <li>Resolution actions for customs issues with financial impact or potential audit risk.</li></ol> Required Qualifications: <ul> <li>Bachelor's degree and 0-2 years of direct experience. A combination of experience and degree can be considered. </li> <li>International business experience preferred. </li></ul>Knowledge Skills and Abilities: <ul> <li>Knowledge of Trade Compliance procedures and terms.</li> <li>Strong written and oral communication skills and good presentation skills.</li> <li>Ability to coordinate and monitor a high level of activity as demonstrated under a variety of conditions and constraints.</li> <li>Ability to comprehend complex instructions and respond effectively as well as perform basic arithmetic accurately and quickly.</li> <li>Knowledge of appropriate office software applications.</li> <li>Excellent organization and time management skills.</li> <li>Customs Broker License preferred.</li></ul>Benefits Summary: <ul> <li>Health, Dental, Vision, Prescription Drug plans </li> <li>Life and Accidental Death &amp; Dismemberment Insurance </li> <li>Flexible Spending Account </li> <li>Employee Assistance Program </li> <li>401K with 4% company match </li> <li>Bonus Program </li> <li>Wellness Program </li> <li>Onsite Fitness Center (vary by location)</li> <li>Tuition Reimbursement </li> <li>Career Development and Ongoing Training </li> <li>Paid holidays and vacation </li> <li>Cafeteria and food markets (vary by location) </li> <li>Volunteer opportunities </li> <li>Employee recognition (employee and milestone events) </li></ul>Annual Salary: $52,000-$65,000

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