Assurance and Compliance Manager
ISS FACILITY SERVICES LIMITED
Surrey, UK
Published 3 days ago
Business Compliance
Assurance and Compliance Manager
Contract: Government
Location: Surrey, KT15 3NB
Hours of work: 40
Contract Type: Permanent
The Assurance & Compliance Manager role is a unique opportunity to contribute to ISS's mission of becoming the world's greatest service organisation by driving service performance and empowering our people to deliver excellence.
Job Description
The purpose of this role is to provide assurance to the Senior Leadership Team that all maintenance and hard FM activities are carried out in full compliance with legal requirements, business-defined standards, and PFI contract obligations.
This is a new position, offering the chance to shape the role and make a significant impact. While the first six months may present challenges, they will also provide a rewarding opportunity to tackle meaningful work and establish robust processes.
As Assurance & Compliance Manager, you will carry out supervisory responsibilities aligned with company policies and applicable laws.
This includes interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; and addressing and resolving challenges as they arise.
The focus is on delivering a world-class building services maintenance program, ensuring quality, consistency, and compliance across the board while driving continuous improvement and innovation.
Key Responsibilities
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it's hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com
Please click on the following link for more information on this role: Job Description
If you are interested in learning about other opportunities at ISS, please join our Talent community by clicking on the following link: TalentPlace
To find out more about what we do click here - https://www.uk.issworld.com/
Contract: Government
Location: Surrey, KT15 3NB
Hours of work: 40
Contract Type: Permanent
The Assurance & Compliance Manager role is a unique opportunity to contribute to ISS's mission of becoming the world's greatest service organisation by driving service performance and empowering our people to deliver excellence.
Job Description
The purpose of this role is to provide assurance to the Senior Leadership Team that all maintenance and hard FM activities are carried out in full compliance with legal requirements, business-defined standards, and PFI contract obligations.
This is a new position, offering the chance to shape the role and make a significant impact. While the first six months may present challenges, they will also provide a rewarding opportunity to tackle meaningful work and establish robust processes.
As Assurance & Compliance Manager, you will carry out supervisory responsibilities aligned with company policies and applicable laws.
This includes interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; and addressing and resolving challenges as they arise.
The focus is on delivering a world-class building services maintenance program, ensuring quality, consistency, and compliance across the board while driving continuous improvement and innovation.
Key Responsibilities
- Oversee and manage assurance processes on Weybridge site
- Ensure completion of PPM and reactive works as per commitments
- Assure compliance in fire risk assessments, asbestos management, PPM, and reactive tasks
- Maintain contract compliance in all aspects of service delivery
- Supervise and guide teams to ensure roles are fulfilled effectively
- Act as a traditional FM assurance lead, focusing on adherence to standards
- Report regularly to clients and communicate with all stakeholders
- Ensure managers and supervisors oversee their teams effectively
- Develop and implement assurance processes and procedures with clear plans
- Monitor compliance and manage related activities
- Utilise CAFM systems like Tririga and Insight to set up reports and streamline operations
- Review planned maintenance activities, ensuring alignment with contract requirements
- Strong experience within a hard FM environment
- Transferable knowledge of soft services
- Ability to evaluate team compliance with standards and procedures
- Extensive experience in assurance, including implementation of processes and assurance plans
- Environmental and sustainability experience preferred
- Audit experience strongly desired
- Preferably some auditing qualification or training (lead auditor not required)
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it's hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com
Please click on the following link for more information on this role: Job Description
If you are interested in learning about other opportunities at ISS, please join our Talent community by clicking on the following link: TalentPlace
To find out more about what we do click here - https://www.uk.issworld.com/