About THG
We're a fast-moving, global technology group that specialises in taking brands direct to consumers. We're home to a portfolio of leading brands and sites including Myprotein, ESPA, LOOKFANTASTIC, and Cult Beauty, all of which are powered by our fully integrated digital commerce ecosystem, THG Ingenuity.
We handle everything in-house, including technology, content creation, e-commerce, marketing, manufacturing, new product development, and logistics. This comprehensive approach ensures we can fully realise our vision and maintain our leadership in a rapidly evolving global industry.
Location: Icon 1, WA15 0AF
About Central Functions
Central Functions is formed of the teams and people that serve the entire business. These people are integral to the smooth running of the business; ensuring everyone is paid on time, that materials are sourced and arrive promptly, that we meet our legal obligations and that our health, safety, and security is safeguarded.
About Compliance & Regulatory and the Role
The Regulatory and Compliance team's primary focus is to uphold product formulation, labelling and website compliance for all THG Nutrition and Beauty brands globally, ensuring THG keeps abreast of and agile to all emerging cosmetic regulations. THG owns and operates many leading brands including LookFantastic.com, Grow Gorgeous, Mio Skincare, ESPA and MyProtein.
Responsibilities:
Career Development
THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.
Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further.
We're a fast-moving, global technology group that specialises in taking brands direct to consumers. We're home to a portfolio of leading brands and sites including Myprotein, ESPA, LOOKFANTASTIC, and Cult Beauty, all of which are powered by our fully integrated digital commerce ecosystem, THG Ingenuity.
We handle everything in-house, including technology, content creation, e-commerce, marketing, manufacturing, new product development, and logistics. This comprehensive approach ensures we can fully realise our vision and maintain our leadership in a rapidly evolving global industry.
Location: Icon 1, WA15 0AF
About Central Functions
Central Functions is formed of the teams and people that serve the entire business. These people are integral to the smooth running of the business; ensuring everyone is paid on time, that materials are sourced and arrive promptly, that we meet our legal obligations and that our health, safety, and security is safeguarded.
About Compliance & Regulatory and the Role
The Regulatory and Compliance team's primary focus is to uphold product formulation, labelling and website compliance for all THG Nutrition and Beauty brands globally, ensuring THG keeps abreast of and agile to all emerging cosmetic regulations. THG owns and operates many leading brands including LookFantastic.com, Grow Gorgeous, Mio Skincare, ESPA and MyProtein.
Responsibilities:
- Work closely with NPD teams on new formulations to ensure compliance in our key territories (EU, USA, Asia, ASEAN, Australia, MENA).
- Develop and communicate tailored regulatory strategies for product launches in both existing and emerging markets.
- Maintain an up-to-date database of acceptable ingredients and usage levels across regions and provide input to NPD teams on ingredient acceptability.
- Review labelling and marketing materials to confirm they meet regional regulatory requirements.
- Provide guidance on cosmetic claims, ensuring proper wording on product labels and websites, and deliver training to relevant teams.
- Regularly review company websites to ensure content aligns with country-specific regulatory standards.
- Ensure the availability and accuracy of all product information for SKUs, including PIFs, Certificates of Analysis, RM Data and Test Reports.
- Assist with market entry and expansion efforts by compiling registration dossiers and maintaining relationships with a network of agents.
- Track and collaborate with Customer Services to investigate and escalate consumer complaints as necessary.
- Liaise with external bodies, including regulatory authorities, certification bodies, and third-party consultants, to facilitate compliance and product approvals.
- Proactively identify potential Regulatory / compliance issues and working together with the senior members of the team to reduce and/or eradicate their impact
- Keep up to date with evolving regulations and standards in key territories and communicate changes to relevant teams.
- Upkeep and maintenance of a comprehensive suite of applicable regulations and guidance
- Honours degree in Cosmetic Science or one of the life sciences, particularly chemistry, biochemistry, or biology.
- Strong understanding of regulatory frameworks, particularly cosmetics and chemical regulations, including labelling, advertising, and retail standards for skincare, haircare, body care, and colour cosmetics.
- Familiarity with the New Product Development (NPD) process, including formulation evaluation and compliance during product lifecycle stages
- Familiarity with international product registration processes (desirable but not essential).
- Knowledge of industry-standard practices in the cosmetics sector.
- Excellent attention to detail, communication, and time management skills.
- Proficiency in IT tools such as email, Excel, and Word.
- Experience with formulation management systems (e.g., Coptis) is desirable but not essential.
- Ability to manage multiple projects and timelines effectively.
Career Development
- Access bespoke development programmes that have been designed and developed by our in-house L&D team.
- Continued development through our upskilling programme that is delivered in partnership with an industry-leading training provider.
- 25 days annual leave plus bank holidays.
- Don't want to work on your birthday? We don't either! Enjoy your day off on us!
- Enhanced maternity and paternity pay, depending on length of service.
- Up to 10 days compassionate leave.
- Buy back up to 3 days each year.
- Unlock 2 days volunteer leave after 12-months.
- Access face-to-face and virtual appointments with our in-house GP.
- Access our in-house CBT therapist.
- Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa.
- State-of-the-art on-site gym.
- Access to our on-site physio.
- Save up to 12% on the cost of personal tech through our salary sacrifice scheme.
- Subsidised bus pass from Manchester City Centre to our ICON office.
- Up to 50% staff discount on THG brands.
- On-site staff shop.
- Access to on-site barber.
- Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation.
- Anniversary gifts when you hit 5 and 10 years of service.
THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.
Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further.