Code Compliance Officer I/II
City of Palm Desert, CA
Palm Desert, CA, USA
Published 1 week ago
Business Compliance
Salary: $64,147.00 - $97,178.00 Annually
Location : Palm Desert, CA
Job Type: Full-Time
Job Number: 2024-0018
Department: Development Services
Division: Code Compliance
Opening Date: 09/05/2024
Closing Date: Continuous
Definition
*This position is open until filled. Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the position based on the number of applications received.**
The City of Palm Desert provides exemplary and sustainable services, amenities and programs for the benefit of the local and surrounding communities. When you interact with a City employee, you will find our collaborative, driven and efficient staff working together to provide strategic solutions for the community and each other. We are a city focused on external and internal customer service and try to find a way to say "yes," while not compromising the City's or our own integrity.
Our efforts are guided by our core values:
THE OPPORTUNITY
Join our dynamic team at the City of Palm Desert as we seek a dedicated individual for the Code Compliance Officer I/II position! This is an amazing opportunity to help safeguard the health, safety, and welfare of our neighborhoods and business districts. We are looking for someone with experience in municipal code enforcement and a comprehensive understanding of zoning ordinances to ensure our city codes are upheld. If you're ready to make a positive impact, we encourage you to apply!
Under immediate (I) or general (II) supervision, performs a variety of routine to complex technical duties related to the City's code enforcement program, including the identification, investigation, and correction of violations of the City's municipal, zoning, development, and signage codes; investigates citizen complaints of public nuisances and quality of life issues and seeks voluntary compliance or issues citations and initiates abatement procedures; and performs related work as required.
SUPERVISION RECEIVED AND EXERCISED
Receives supervision from the Code Compliance Supervisor.Does not directly or indirectly supervise other staff but may provide work direction and training to subordinate and/or less experienced employees.
Class Characteristics
Code Compliance Officer I:This is the entry-level classification in the Code Compliance Officer series. Initially under close supervision, incumbents learn and perform routine inspection and enforcement activities required to ensure compliance with the City's zoning, land use ordinances, public nuisances, and signage codes. As experience is gained, assignments become more varied, complex, and difficult; close supervision and frequent review of work lessen as an incumbent demonstrates skill to perform the work independently. Positions at this level usually perform most of the duties required of the positions at the Code Compliance Officer II level but are not expected to function at the same skill level and usually exercise less independent discretion and judgment in matters related to work procedures and methods. Work is usually supervised while in progress and fits an established structure or pattern. Exceptions or changes in procedures are explained in detail as they arise.
Code Compliance Officer II: This is the fully qualified journey-level classification in the Code Compliance Officer series. Positions at this level are distinguished from the Code Compliance Officer I by the performance of the full range of duties as assigned, working independently, and exercising judgment and initiative. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit. This class is distinguished from the Code Compliance Supervisor in that the latter is responsible for direct supervision over lower-level staff and may perform the most complex duties assigned to the function.
Positions in the Code Compliance Officer class series are flexibly staffed and positions at the Code Compliance Officer II level may be filled by advancement from the Code Compliance Officer I level; progression to the Code Compliance Officer II level is subject to management approval and is dependent on the incumbent (i) performing the full range of duties assigned to the Code Compliance Officer II level, and (ii) acquiring the knowledge, skill, and experience necessary to meet the minimum qualifications for the Code Compliance Officer II level of the series.
Examples of Typical Job Functions
(Illustrative Only)
Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations where appropriate so that qualified employees can perform the essential functions of the job.
Positions at the Code Compliance Officer I level may perform some of these duties and responsibilities in a learning capacity.
QUALIFICATIONS
Some of the knowledge and ability statements may apply to a Code Compliance Officer I in a learning capacity.
Knowledge of:
Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:
Code Compliance Officer I/II: Equivalent to graduation from the twelfth (12th) grade supplemented by some college-level coursework or technical training in code compliance.
Code Compliance Officer I: Prior experience performing municipal code enforcement is preferred.
Code Compliance Officer II: Three (3) years of increasingly responsible experience performing municipal code enforcement similar to the Code Enforcement Officer I at City of Palm Desert.
Licenses and Certifications :
Instructions for completing the supplemental questionnaire: Responses to the questions below will be used to determine your eligibility to advance in the recruitment process. An attached resume is not an acceptable substitution for a completed application. Please do not type "see resume" or "see application" in your responses. Incomplete responses, false statements, or omissions may result in disqualification in the selection process. By continuing in the process, you are certifying that all information provided in the application and supplemental questionnaire is true to the best of your knowledge. Select "Yes" to reflect that you have read and understand this statement.
How many years of experience do you have in a position related to code compliance?
Do you possess the following certifications: California PC 832 certification and/or Code Enforcement Officer certification issued by the California Association of Code Enforcement Officers (CACEO).
APPLICANT'S ACKNOWLEDGMENT - NOTIFICATION VIA EMAIL: I understand that it is my responsibility to check my email, including junk mail or spam folders, for any communication from the City of Palm Desert. Communication will be sent via email to the email address I have provided on my application. Select "Yes" to reflect that you have read, understand, and agree to this statement.
Location : Palm Desert, CA
Job Type: Full-Time
Job Number: 2024-0018
Department: Development Services
Division: Code Compliance
Opening Date: 09/05/2024
Closing Date: Continuous
Definition
*This position is open until filled. Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the position based on the number of applications received.**
The City of Palm Desert provides exemplary and sustainable services, amenities and programs for the benefit of the local and surrounding communities. When you interact with a City employee, you will find our collaborative, driven and efficient staff working together to provide strategic solutions for the community and each other. We are a city focused on external and internal customer service and try to find a way to say "yes," while not compromising the City's or our own integrity.
Our efforts are guided by our core values:
- Integrity
- Stewardship
- Service
- Community
- Innovation
- Teamwork
THE OPPORTUNITY
Join our dynamic team at the City of Palm Desert as we seek a dedicated individual for the Code Compliance Officer I/II position! This is an amazing opportunity to help safeguard the health, safety, and welfare of our neighborhoods and business districts. We are looking for someone with experience in municipal code enforcement and a comprehensive understanding of zoning ordinances to ensure our city codes are upheld. If you're ready to make a positive impact, we encourage you to apply!
Under immediate (I) or general (II) supervision, performs a variety of routine to complex technical duties related to the City's code enforcement program, including the identification, investigation, and correction of violations of the City's municipal, zoning, development, and signage codes; investigates citizen complaints of public nuisances and quality of life issues and seeks voluntary compliance or issues citations and initiates abatement procedures; and performs related work as required.
SUPERVISION RECEIVED AND EXERCISED
Receives supervision from the Code Compliance Supervisor.Does not directly or indirectly supervise other staff but may provide work direction and training to subordinate and/or less experienced employees.
Class Characteristics
Code Compliance Officer I:This is the entry-level classification in the Code Compliance Officer series. Initially under close supervision, incumbents learn and perform routine inspection and enforcement activities required to ensure compliance with the City's zoning, land use ordinances, public nuisances, and signage codes. As experience is gained, assignments become more varied, complex, and difficult; close supervision and frequent review of work lessen as an incumbent demonstrates skill to perform the work independently. Positions at this level usually perform most of the duties required of the positions at the Code Compliance Officer II level but are not expected to function at the same skill level and usually exercise less independent discretion and judgment in matters related to work procedures and methods. Work is usually supervised while in progress and fits an established structure or pattern. Exceptions or changes in procedures are explained in detail as they arise.
Code Compliance Officer II: This is the fully qualified journey-level classification in the Code Compliance Officer series. Positions at this level are distinguished from the Code Compliance Officer I by the performance of the full range of duties as assigned, working independently, and exercising judgment and initiative. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit. This class is distinguished from the Code Compliance Supervisor in that the latter is responsible for direct supervision over lower-level staff and may perform the most complex duties assigned to the function.
Positions in the Code Compliance Officer class series are flexibly staffed and positions at the Code Compliance Officer II level may be filled by advancement from the Code Compliance Officer I level; progression to the Code Compliance Officer II level is subject to management approval and is dependent on the incumbent (i) performing the full range of duties assigned to the Code Compliance Officer II level, and (ii) acquiring the knowledge, skill, and experience necessary to meet the minimum qualifications for the Code Compliance Officer II level of the series.
Examples of Typical Job Functions
(Illustrative Only)
Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations where appropriate so that qualified employees can perform the essential functions of the job.
Positions at the Code Compliance Officer I level may perform some of these duties and responsibilities in a learning capacity.
- Receives, records, and investigates complaints from the public and staff regarding violations of building, and zoning codes, ordinances, housing standards, and health and safety regulations; documents violations by securing photographs and other pertinent data; researches ownership records, prior complaints, municipal codes and ordinances, and State regulations to establish whether a violation has occurred.
- Initiates contacts with residents, business representatives, and other parties to explain the nature of incurred violations and to encourage compliance with City codes, ordinances, and community standards; initiates abatement of dangerous properties and vector control issues of properties; provides confirmation regarding code regulations to the public by telephone and in person.
- Makes drive-by or on-site inspections of residential, industrial, and/or commercial areas; notes possible violations at other property sites during field investigations.
- Prepares and issues notices of violation or non-compliance, final notices, and misdemeanor and parking citations and other correspondence according to applicable codes and regulations; issues letters to property owners notifying them of violation; as appropriate, affixes a notice of violation on property to abate fire and public safety hazards and nuisances.
- Meets with City planning, building, engineering, police, and public works staff and legal counsel regarding complaints; coordinates activities with other code compliance personnel and departments.
- Coordinates and conducts follow-up abatement procedures including the preparation of additional correspondence, site visits, and communication with property owners and attorneys; conducts follow-up investigations to ensure compliance with applicable codes and ordinances; prepares non-compliance cases for legal action; presents testimony at hearings.
- Provides information to violators, the general public, business community, and other government agencies regarding codes, laws, and ordinances; responds to questions, complaints, and inquiries.
- Participates in recommending, developing, and administering policies, procedures, and projects to ensure efficient and effective code enforcement activities in compliance with City guidelines, standards, goals, and objectives.
- Enforces business license, business occupancy, and transient occupancy tax codes and regulations.
- Maintains files, databases, and records related to citations and violations; prepares a variety of written reports, memoranda, and correspondence.
- Performs other duties as assigned.
QUALIFICATIONS
Some of the knowledge and ability statements may apply to a Code Compliance Officer I in a learning capacity.
Knowledge of:
- Applicable federal, state, and local laws, rules, regulations, ordinances, and organizational policies and procedures relevant to assigned area of responsibility.
- Principles, practices, methods, and techniques of code violation investigation and compliance.
- Methods and procedures used in code enforcement including citation issuance procedures, methods used to obtain various types of inspection warrants, and principles used to prepare legal documents.
- Practices for documenting inspections, correcting violations, and carrying through on court procedures.
- Basic requirements of zoning and related codes, ordinances, and regulations.
- Legal descriptions and boundary maps of real property and legal terminology as used in code enforcement.
- Occupational hazards and standard safety practices necessary in the area of code enforcement.
- Research and reporting methods, techniques, and procedures.
- Principles and procedures of record keeping, technical report writing, and preparation of correspondence and presentations.
- Modern office practices, methods, and computer equipment and applications related to the work.
- English usage, grammar, spelling, vocabulary, and punctuation.
- Techniques for effectively representing the City in contacts with governmental agencies, community groups, and various business, professional, educational, regulatory, and legislative organizations.
- Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.
- Interpret, apply, explain, and ensure compliance with applicable federal, state, and local laws, rules, regulations, policies, and procedures.
- Explain codes and regulations to property owners, residents, and others.
- Understand and explain occupational hazards and standard safety practices related to code compliance.
- Identify and respond to issues and concerns of management, City government, a variety of professional groups, commissions, and committees, and the general public.
- Effectively represent the department and the City in meetings with governmental agencies, community groups, and various businesses, professional, and regulatory organizations and in meetings with individuals.
- Respond to inquiries, complaints, and requests for service in a fair, tactful, and timely manner.
- Prepare clear and concise reports, correspondence, and other written materials.
- Maintain accurate logs, records, and basic written records of work performed.
- Make accurate arithmetic, financial, and statistical computations.
- Organize own work, set priorities, and meet critical time deadlines.
- Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks.
- Use English effectively to communicate in person, over the telephone, and in writing.
- Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.
- Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.
Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:
Code Compliance Officer I/II: Equivalent to graduation from the twelfth (12th) grade supplemented by some college-level coursework or technical training in code compliance.
Code Compliance Officer I: Prior experience performing municipal code enforcement is preferred.
Code Compliance Officer II: Three (3) years of increasingly responsible experience performing municipal code enforcement similar to the Code Enforcement Officer I at City of Palm Desert.
Licenses and Certifications :
- Possession of or ability to obtain and maintain a valid California Driver's License.
- Possession of a California PC 832 certificate.
- Possession of a certification as a Code Enforcement Officer issued by the California Association of Code Enforcement Officers (CACEO).
- Competitive salary ()
- Medical, dental and vision coverage for employee and dependents (up to 100% paid by employer)
- 12 paid holidays annually
- 12 paid sick days annually
- Two weeks of annual paid vacation, additional vacation available for Management positions
- The City does not participate in the Social Security program, except for the mandatory 1.45% Medicare contribution.
- 2% @ 62 CalPERS retirement, 2% @ 55 for Classic Members
- IRC 125 Cafeteria Plan (flexible spending plans)
- Life insurance (equal to annual salary)
- Longterm Disability Plan
- Accidental Death & Dismemberment Coverage
- Retiree Health Savings Plan: 1% Employee Contribution, 1% Employer Match
- Voluntary Deferred Compensation Program
- Tuition Reimbursement Program
- Employee Assistance Program
- Rideshare Incentive Program
- Qualified employer for PSLF Program eligibility
Instructions for completing the supplemental questionnaire: Responses to the questions below will be used to determine your eligibility to advance in the recruitment process. An attached resume is not an acceptable substitution for a completed application. Please do not type "see resume" or "see application" in your responses. Incomplete responses, false statements, or omissions may result in disqualification in the selection process. By continuing in the process, you are certifying that all information provided in the application and supplemental questionnaire is true to the best of your knowledge. Select "Yes" to reflect that you have read and understand this statement.
- Yes
- No
How many years of experience do you have in a position related to code compliance?
- Less than 1 year of experience
- At least 1 year, but less than 3 years of experience
- More than 3 years of experience
Do you possess the following certifications: California PC 832 certification and/or Code Enforcement Officer certification issued by the California Association of Code Enforcement Officers (CACEO).
- California PC 832 Certification
- CACEO Certification
- Both Certifications
- Neither Certification
APPLICANT'S ACKNOWLEDGMENT - NOTIFICATION VIA EMAIL: I understand that it is my responsibility to check my email, including junk mail or spam folders, for any communication from the City of Palm Desert. Communication will be sent via email to the email address I have provided on my application. Select "Yes" to reflect that you have read, understand, and agree to this statement.
- Yes
- No