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Compliance Administrator

Hull University Teaching Hospitals NHS Trust
locationHull, UK
PublishedPublished: Published today
Compliance Management Systems / Technology
Full time
Job summary

Join the NHS Humber Health Partnership's Compliance and Assurance Teams as a Compliance Team Administrator. This permanent position supports the delivery of key aspects of the Compliance and Assurance and delegated duties in relation to the wider governance team.

The post holder will work closely with the Compliance Managers, care group governance teams, and the central Quality Governance teams across the newly formed Humber Health Partnership (HHP), supporting multiple sites. Flexibility in travelling and the ability to work independently across various sites are essential, therefore the team are looking for the right candidate and will consider part time or full time staff.

Main duties of the job

Key Responsibilities:
  • Handle telephone calls for the department and use initiative to manage phone calls and messages.
  • Communicate sensitive information to team members and the wider organization as required.
  • Engage respectfully with patients/members of the public to gather information regarding their experiences/concerns.
  • Maintain excellent working relationships with Senior Managers, Staff, Members.
  • Produce accurate and timely correspondence.
  • Maintain internal communication systems around Compliance and Assurance, including relevant Intranet pages.
  • Prepare information for reports related to CQC requirements, Quality Accounts, and External Agency Visits.
  • Work with all levels across the organization to gather information for Trust databases.
With a starting salary of £23615 per annum pro rata with a generous NHS pension scheme and a fantastic annual leave package (27 days annual leave plus bank holidays) and offer excellent opportunities to progress within quality governance.

Although previous administration experience would be helpful, we are first and foremost looking for individuals with a passion to work in a health care setting and those with a 'can do' attitude.

About us

The Humber Health Partnership is one of the largest acute and community Partnership arrangements in the NHS, seeing well over one million patients every year and managing a budget of over £1.3 billion.

Made up of two Trusts - Northern Lincolnshire and Goole NHS Foundation Trust (NLAG) and Hull University Teaching Hospitals NHS Trust (HUTH) - our Partnership has significant ambitions and is committed to delivering world-class hospital and community services for the 1.65 million people we serve.

Together we employ nearly 20,000 staff. Our five main hospital sites are Diana, Princess of Wales Hospital, Scunthorpe General Hospital and Goole and District Hospital, for NLAG and Hull Royal Infirmary and Castle Hill Hospital for HUTH.

As Teaching Hospitals working with the Hull York Medical School, we both lead and contribute to research in many areas - biomedical research, primary care, palliative medicine, cardiovascular and respiratory medicine, vascular surgery, cancer surgery and oncology.

We believe that by developing a diverse, inclusive, innovative, skilled and caring workforce, we can deliver excellent care to our patients and a great future for our employees, our Partnership and our community.

Job description

Job responsibilities

For further details with regard to this vacancy opportunity, please see the attached Job Description and Person Specification.

Please note that this advertised vacancy does not meet the UKVI eligibility requirements for a Skilled Worker Visa and therefore HUTH would not be able to issue a Certificate of Sponsorship for this role.

Job description
Job responsibilities

For further details with regard to this vacancy opportunity, please see the attached Job Description and Person Specification.

Please note that this advertised vacancy does not meet the UKVI eligibility requirements for a Skilled Worker Visa and therefore HUTH would not be able to issue a Certificate of Sponsorship for this role.

Person Specification

Education / Qualifications

Essential

  • Good standard of general education to GCSE level or equivalent, including Maths and English Language
  • NVQ Level 2 in a subject relevant to administration or project management
Desirable

  • ECDL or equivalent
Knowledge and Experience

Essential

  • Experience of interacting with a wide range of individuals including patients/clients, staff members, senior managers, members of the public and external organisations on the telephone, in writing and in person
  • Proven ability to work with a high degree of accuracy, timeliness and effectiveness
Desirable

  • Previous experience of the NHS
  • Knowledge of the Care Quality Commission (CQC)
  • Experience of gathering and analysing complex and business sensitive information
Skills and Attributes

Essential

  • Ability to prioritise own workload
  • Ability to work under pressure in a busy working environment and able to multi-task
Desirable

  • Minute taker
Special Attributes

Essential

  • Accountable
Desirable

  • Methodical and logical with an attention to detail
Person Specification
Education / Qualifications

Essential

  • Good standard of general education to GCSE level or equivalent, including Maths and English Language
  • NVQ Level 2 in a subject relevant to administration or project management
Desirable

  • ECDL or equivalent
Knowledge and Experience

Essential

  • Experience of interacting with a wide range of individuals including patients/clients, staff members, senior managers, members of the public and external organisations on the telephone, in writing and in person
  • Proven ability to work with a high degree of accuracy, timeliness and effectiveness
Desirable

  • Previous experience of the NHS
  • Knowledge of the Care Quality Commission (CQC)
  • Experience of gathering and analysing complex and business sensitive information
Skills and Attributes

Essential

  • Ability to prioritise own workload
  • Ability to work under pressure in a busy working environment and able to multi-task
Desirable

  • Minute taker
Special Attributes

Essential

  • Accountable
Desirable

  • Methodical and logical with an attention to detail
Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Hull University Teaching Hospitals NHS Trust
Address

HUTH and NLAG

Anlaby Road

Hull

HU3 2JZ

Employer's website