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Compliance Administrator

Mitie
locationManchester, UK
PublishedPublished: Published 2 weeks ago
Compliance Management Systems / Technology
Full time
Job Overview
  • A busy and fulfilling role involving typical FM contract management administration and helpdesk duties at Manchester Airport.
    Particular focus on compliance and Quality Audits, but may also include other aspects of the business including preparing quotations for issue, updating the quote register, raising POs to subcontractors and chasing up start/completion dates.
    Issuing Maximo work planned & reactive orders to engineers and subcontractors, updating Maximo with notes/closures, chasing updates.
Main Duties
  • Working as part of a contract admin and helpdesk team, this role has particular focus on compliance and Quality Audits
    Overseeing legislation, and internal policies.
    Acting as a bridge between business operations and legal requirements.
    Gather and analyse data to evaluate compliance status
    Identifying areas for improvement and implementing measures to address any non-compliance issues.
    Responsible for overseeing an organisation's compliance with laws, regulations, and internal policies
    Develop and implement compliance programs tailored to the site's needs.
    Conduct regular compliance audits to assess the organisation's adherence to laws and regulations.
    Identify and report any non-compliance or discrepancies for areas of improvement/best practice.
    Create and deliver training initiatives to educate colleagues on compliance requirements.
    Identify specific risk and implement solutions to address them.
Support Duties
  • Helpdesk: Handling work orders for reactive and planned works, including assignment to engineers/subcontractors, completion of work orders, uploading documentation, chasing up open jobs. Chasing engineers/subcontractors/suppliers for maintenance reports for uploading to Maximo
    Actively review open work orders to ensure attendance/completion within SLA/KPI timeframes where possible and to keep open jobs to a minimum.
    Preparation and review of data for SLA/KPI monthly reports.
    Administration support for quoted works, including raising new quotes, issuing POs to contractors and chasing contractors for dates. Updates to client Quote Register.
    Support with administering the Security ID and permit process when required.
    Collation of documentation to support the application for payment.
    Support with the Issue of quotations for remedial works and projects on site & obtaining quotes from suppliers
    Supporting with asset changes and uploading of infiormation to enable accurate recording on CAFM system
    Assist with pulling documentation and data together to support monthly invoicing
    Ordering parts required for remedial works once approved by the client
    Raising /Approval of SAP purchase orders/invoices
    General filing of documents & printing/collating
    Any other duties as required by the Contract Support Manager
What we are looking for
  • Ideally already have experience in a similar facilities management role, helpdesk or contract admin.
    Strong Analytical Skills demonstrating attention to detail
    Well organised, methodical and practical approach
    Motivated and adaptable
    Team player willing to work with others and do whatever it takes to deliver performance.
    Excellent IT & communication skills essential
    Polite telephone manner.
    Strong Microsoft Excel skills are essential to the role
Our market-leading offering provides you with benefits that suit your lifestyle.

We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.

When you join us, we'll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days' holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!

We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).

We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there's a chance to scoop a top prize of £10,000!

Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing Cory Ambler at cory.ambler@mitie.com.

Since 1987, Mitie's 68,000 employees have been maintaining companies globally. We are the UK's leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.

Join our Mitie Team.

Together our diversity makes us stronger.