Compliance Analyst - Conduct & Customer Protection - (F/M)
AXA Group
92800 Puteaux, France
Published 1 month ago
Compliance Management Systems / Technology
Join us at AXA, where we take pride in serving over 108 million customers worldwide, providing tailored products and services to meet their diverse needs. From insurance to personal protection, savings to wealth management, we are committed to being there for our customers at every stage of their journey. In 50 countries, we strive to create an inclusive and inspiring work environment, fostering a culture that values pride, belonging, and personal growth among our employees.
Within the Group Compliance department, the Conduct & Customer Protection team plays a vital role in safeguarding our customers' interests.
By championing transparency, simplicity, and fairness throughout the customer journey, we ensure our business practices and ethical standards are consistently upheld across the organization. This oversight function is responsible for developing best practices and ensuring alignment across the Group, ensuring that customer needs are always at the heart of our operations.
As part of this team, you will have the opportunity to:
Why AXA ? Every day, we work together for human progress by protecting what matters. A mission that puts a smile on your face and makes you want to get up in the morning !
One of the world's leading insurers in the protection of property, people and assets, AXA is 145,000 employees and contributors who are committed to our customers on a daily basis, 51 countries in which we distribute our products and services and more than 90 million customers who place their trust in us worldwide. As a responsible corporate citizen, AXA is committed to social and environmental causes on a daily basis. We are committed to an inclusive policy that recognizes and values individual differences. Do these ambitions speak to you ? Then come and change the world with us !
The headquarters of the AXA Group is based in Paris - La Défense (Majunga Tower) and brings together the Group's corporate activities. It is distinguished by its strong international culture.
Within the Group Compliance department, the Conduct & Customer Protection team plays a vital role in safeguarding our customers' interests.
By championing transparency, simplicity, and fairness throughout the customer journey, we ensure our business practices and ethical standards are consistently upheld across the organization. This oversight function is responsible for developing best practices and ensuring alignment across the Group, ensuring that customer needs are always at the heart of our operations.
As part of this team, you will have the opportunity to:
- Play a pivotal role in the effective roll-out of the Group Conduct framework and initiatives across multiple locations, shaping the strategic direction of the organization
- Contribute to the development and implementation of policies, guidance, advisories, and documentation, fostering a customer-centric culture and best practices
- Collaborate with diverse teams and stakeholders at both Group and local levels, providing a platform for professional growth and cross-functional engagement
- 2-3 years of experience in Compliance, ideally within the Insurance or Banking industry, and a master's degree in Compliance, Political Science, Law, Risk Management, or Actuarial Science.
- Previous experience in the Finance industry would be advantageous.
- Excellent English communication skills and the ability to thrive in an international and multicultural environment.
- A team-oriented mindset, adaptability to change, along with a sense of curiosity and creativity, which will be valuable assets in this dynamic role, involving some business travel.
- A dynamic and stimulating work environment within the headquarters of the AXA Group, fostering an international culture with diverse and inclusive values
- Opportunities to actively contribute to the effective roll-out of the Group Conduct framework and initiatives across multiple locations, shaping the organization's strategic direction
- The chance to make a meaningful impact on the customer journey, ensuring transparency, simplicity, and fairness for our customers
Why AXA ? Every day, we work together for human progress by protecting what matters. A mission that puts a smile on your face and makes you want to get up in the morning !
One of the world's leading insurers in the protection of property, people and assets, AXA is 145,000 employees and contributors who are committed to our customers on a daily basis, 51 countries in which we distribute our products and services and more than 90 million customers who place their trust in us worldwide. As a responsible corporate citizen, AXA is committed to social and environmental causes on a daily basis. We are committed to an inclusive policy that recognizes and values individual differences. Do these ambitions speak to you ? Then come and change the world with us !
The headquarters of the AXA Group is based in Paris - La Défense (Majunga Tower) and brings together the Group's corporate activities. It is distinguished by its strong international culture.