Compliance Assistant
NHS Business Services Authority
Newcastle upon Tyne, UK
Published 1 week ago
Compliance Management Systems / Technology
Job summary
If you have excellent communication, IT and analytical skills, with experience of assessing data, the NHS Business Services Authority (NHSBSA) has an opportunity for you. We are currently recruiting a Healthy Start Compliance Assistant on a permanent basis.
Working as part of the NHSBSA Loss and Fraud Prevention (LFP) Team you will use your analytical and judgement skills to review information and assess data before providing input into the preparation of high-quality reports which outline recommendations for further action. -
What do we offer?
o 27 days leave (increasing with length of service) plus bank holidays
o Flexible working (we are happy to discuss options such as compressed hours)
o Flexi time
o Hybrid working model (we are currently working largely remotely)
o Career development
o Active wellbeing and inclusion networks
o Excellent pension
o NHS Car lease scheme
o Access to a wide range of benefits and high street discounts!
The role is based at Stella House and is a hybrid role
Main duties of the job
You will provide an excellent standard of administrative and investigative support to the LFP Team. You will assist with delivering fraud proactive exercises and engaging with staff across the NHSBSA to capture risks and monitor controls.
Good administration skills such as taking notes and producing reports is a requirement of the role. You will have experience of analysing data and making recommendations therefore you must be accurate, able to prioritise own workload and work independently within established parameters.
You will have excellent organisational skills with the ability to prioritise multiple workstreams, identify risks, manage mitigation and progress.
About us
Here at the NHS Business Services Authority (NHSBSA), what we do matters.
We manage the NHS Pension scheme, process prescription payments and much more. Our services are used by NHS organisations, contractors and the public: we take pride in being part of something so meaningful, that touches millions of lives.
Just as we design our services around the needs of our customers, we place our people at the heart of our organisation. That's why when you join us, you'll be empowered and given the right support to help your career grow.
As one of the UK's Best Big Companies to work for, we're all connected to our values: Collaborative, Adventurous, Reliable and Energetic. We care about our people, our purpose, and your progress.
We strive to offer a fantastic colleague experience, where every voice is heard, and every colleague is supported and respected. Wellbeing, diversity and inclusion is at the centre of this, so when you join us, you can connect with our Lived Experience Networks who help us to bring our authentic selves to work.
We welcome applications from people of all backgrounds and circumstances. We are committed and proud to be a flexible employer and will endeavour to offer a working pattern that suits you wherever possible, whether that be hybrid working, flexible hours, job sharing and more.
Ready to join us on our journey to be a catalyst for better health? Apply today and see where the NHSBSA can take you.
We are people connected to care.
Job description
Job responsibilities
In this role, you are accountable for
3. Provide information and on occasions witness statements to investigatory bodies and law enforcement agencies.
4. Prepare and present reports, submissions and other documents as required.
5. Manage and analyse large amounts of data, draw sound conclusions and present findings in an easily understandable way to NHSBSA colleagues and external stakeholders. Including conducting routine monitoring and other counter fraud and error prevention and detection activities.
6. Design spreadsheets to capture information and reporting.
7. Provide clear, complete and accurate information for internal and external senior management and professionals. 8. Promote and contribute to the development of policies, practices and procedures across the NHSBSA. 9. Undertake duties with due regard to patient care and safety, particularly in terms of clinical circumstance, sensitivity, and confidentiality, in accordance with Data Protection legislation and the NHS Confidentiality Code of Practice. 10. Carry out the responsibilities of the post with full and due regard to NHSBSA policies and procedures and negotiated agreements including those on Equal Opportunities and Health and Safety. 11. Maintain an up to date working knowledge of all relevant and appropriate legislation, standards and procedures. 12. Maintain a good knowledge of available Information Technology and how it can best be used in the detection of fraud and error and to present data in a clear and appropriate format, often reflecting specific requirements. 13. Responsible for personal development. Undertake relevant training as identified with your line manager. 14. To work in circumstances where there is potential to encounter hostile situations.
Job description
Job responsibilities
In this role, you are accountable for
3. Provide information and on occasions witness statements to investigatory bodies and law enforcement agencies.
4. Prepare and present reports, submissions and other documents as required.
5. Manage and analyse large amounts of data, draw sound conclusions and present findings in an easily understandable way to NHSBSA colleagues and external stakeholders. Including conducting routine monitoring and other counter fraud and error prevention and detection activities.
6. Design spreadsheets to capture information and reporting.
7. Provide clear, complete and accurate information for internal and external senior management and professionals. 8. Promote and contribute to the development of policies, practices and procedures across the NHSBSA. 9. Undertake duties with due regard to patient care and safety, particularly in terms of clinical circumstance, sensitivity, and confidentiality, in accordance with Data Protection legislation and the NHS Confidentiality Code of Practice. 10. Carry out the responsibilities of the post with full and due regard to NHSBSA policies and procedures and negotiated agreements including those on Equal Opportunities and Health and Safety. 11. Maintain an up to date working knowledge of all relevant and appropriate legislation, standards and procedures. 12. Maintain a good knowledge of available Information Technology and how it can best be used in the detection of fraud and error and to present data in a clear and appropriate format, often reflecting specific requirements. 13. Responsible for personal development. Undertake relevant training as identified with your line manager. 14. To work in circumstances where there is potential to encounter hostile situations.
Person Specification
Qualifications
Essential
Essential
Essential
Qualifications
Essential
Essential
Essential
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .
Additional information
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .
Employer details
Employer name
NHS Business Services Authority
Address
Stella House
Goldcrest Way
Newcastle
NE15 8NY
Employer's website
If you have excellent communication, IT and analytical skills, with experience of assessing data, the NHS Business Services Authority (NHSBSA) has an opportunity for you. We are currently recruiting a Healthy Start Compliance Assistant on a permanent basis.
Working as part of the NHSBSA Loss and Fraud Prevention (LFP) Team you will use your analytical and judgement skills to review information and assess data before providing input into the preparation of high-quality reports which outline recommendations for further action. -
What do we offer?
o 27 days leave (increasing with length of service) plus bank holidays
o Flexible working (we are happy to discuss options such as compressed hours)
o Flexi time
o Hybrid working model (we are currently working largely remotely)
o Career development
o Active wellbeing and inclusion networks
o Excellent pension
o NHS Car lease scheme
o Access to a wide range of benefits and high street discounts!
The role is based at Stella House and is a hybrid role
Main duties of the job
You will provide an excellent standard of administrative and investigative support to the LFP Team. You will assist with delivering fraud proactive exercises and engaging with staff across the NHSBSA to capture risks and monitor controls.
Good administration skills such as taking notes and producing reports is a requirement of the role. You will have experience of analysing data and making recommendations therefore you must be accurate, able to prioritise own workload and work independently within established parameters.
You will have excellent organisational skills with the ability to prioritise multiple workstreams, identify risks, manage mitigation and progress.
About us
Here at the NHS Business Services Authority (NHSBSA), what we do matters.
We manage the NHS Pension scheme, process prescription payments and much more. Our services are used by NHS organisations, contractors and the public: we take pride in being part of something so meaningful, that touches millions of lives.
Just as we design our services around the needs of our customers, we place our people at the heart of our organisation. That's why when you join us, you'll be empowered and given the right support to help your career grow.
As one of the UK's Best Big Companies to work for, we're all connected to our values: Collaborative, Adventurous, Reliable and Energetic. We care about our people, our purpose, and your progress.
We strive to offer a fantastic colleague experience, where every voice is heard, and every colleague is supported and respected. Wellbeing, diversity and inclusion is at the centre of this, so when you join us, you can connect with our Lived Experience Networks who help us to bring our authentic selves to work.
We welcome applications from people of all backgrounds and circumstances. We are committed and proud to be a flexible employer and will endeavour to offer a working pattern that suits you wherever possible, whether that be hybrid working, flexible hours, job sharing and more.
Ready to join us on our journey to be a catalyst for better health? Apply today and see where the NHSBSA can take you.
We are people connected to care.
Job description
Job responsibilities
In this role, you are accountable for
- Capturing the risks within processes and systems ensuring these are escalated to the relevant people within the NHSBSA. This will include:
- Research to gain an understanding of the work undertaken prior to any meetings.
- Review processes and procedures to highlight system weaknesses that have allowed or could allow fraud, error, and loss to happen.
- Capture the risks, ensuring you document the risks clearly and concisely.
- Capture and articulate all relevant controls for each risk, explaining what they do and what they dont do, including the limitations of the controls.
- Articulate the residual risk which describes how the risk can still occur despite the controls in place.
- Share all fraud, error and loss risks with the service and the NHSBSA LFP Team.
3. Provide information and on occasions witness statements to investigatory bodies and law enforcement agencies.
4. Prepare and present reports, submissions and other documents as required.
5. Manage and analyse large amounts of data, draw sound conclusions and present findings in an easily understandable way to NHSBSA colleagues and external stakeholders. Including conducting routine monitoring and other counter fraud and error prevention and detection activities.
6. Design spreadsheets to capture information and reporting.
7. Provide clear, complete and accurate information for internal and external senior management and professionals. 8. Promote and contribute to the development of policies, practices and procedures across the NHSBSA. 9. Undertake duties with due regard to patient care and safety, particularly in terms of clinical circumstance, sensitivity, and confidentiality, in accordance with Data Protection legislation and the NHS Confidentiality Code of Practice. 10. Carry out the responsibilities of the post with full and due regard to NHSBSA policies and procedures and negotiated agreements including those on Equal Opportunities and Health and Safety. 11. Maintain an up to date working knowledge of all relevant and appropriate legislation, standards and procedures. 12. Maintain a good knowledge of available Information Technology and how it can best be used in the detection of fraud and error and to present data in a clear and appropriate format, often reflecting specific requirements. 13. Responsible for personal development. Undertake relevant training as identified with your line manager. 14. To work in circumstances where there is potential to encounter hostile situations.
Job description
Job responsibilities
In this role, you are accountable for
- Capturing the risks within processes and systems ensuring these are escalated to the relevant people within the NHSBSA. This will include:
- Research to gain an understanding of the work undertaken prior to any meetings.
- Review processes and procedures to highlight system weaknesses that have allowed or could allow fraud, error, and loss to happen.
- Capture the risks, ensuring you document the risks clearly and concisely.
- Capture and articulate all relevant controls for each risk, explaining what they do and what they dont do, including the limitations of the controls.
- Articulate the residual risk which describes how the risk can still occur despite the controls in place.
- Share all fraud, error and loss risks with the service and the NHSBSA LFP Team.
3. Provide information and on occasions witness statements to investigatory bodies and law enforcement agencies.
4. Prepare and present reports, submissions and other documents as required.
5. Manage and analyse large amounts of data, draw sound conclusions and present findings in an easily understandable way to NHSBSA colleagues and external stakeholders. Including conducting routine monitoring and other counter fraud and error prevention and detection activities.
6. Design spreadsheets to capture information and reporting.
7. Provide clear, complete and accurate information for internal and external senior management and professionals. 8. Promote and contribute to the development of policies, practices and procedures across the NHSBSA. 9. Undertake duties with due regard to patient care and safety, particularly in terms of clinical circumstance, sensitivity, and confidentiality, in accordance with Data Protection legislation and the NHS Confidentiality Code of Practice. 10. Carry out the responsibilities of the post with full and due regard to NHSBSA policies and procedures and negotiated agreements including those on Equal Opportunities and Health and Safety. 11. Maintain an up to date working knowledge of all relevant and appropriate legislation, standards and procedures. 12. Maintain a good knowledge of available Information Technology and how it can best be used in the detection of fraud and error and to present data in a clear and appropriate format, often reflecting specific requirements. 13. Responsible for personal development. Undertake relevant training as identified with your line manager. 14. To work in circumstances where there is potential to encounter hostile situations.
Person Specification
Qualifications
Essential
- Educated to HND level in a relevant subject or equivalent level of qualification or equivalent previous proven experience
- Microsoft Office qualification
Essential
- Demonstrate good analytical and problem-solving skills with the ability to question and validate unexpected results and to summarise information and data concisely and clearly in report formats.
- Sound understanding of the principles relating to the handling, processing, and analysis of highly confidential information, including sensitive personally identifiable data.
- Good practical knowledge of Microsoft Word, Excel, Access Databases, e-mail, and ability to learn new software packages quickly
- Demonstrate good written and oral communication skills and be able to communicate complex information, both orally and in writing
- Ensure and maintain the highest standards of integrity and professionalism
- Experience of working independently, lead and work as part of a team
- Ability to work with minimum supervision to solve problems and make recommendations
- Experience of tackling several diverse tasks and prioritising and managing work accordingly whilst working to tight deadlines.
- Be able to make an effective contribution within a team environment by providing advice, assistance, and support to colleagues.
- Ability to maintain professionalism and accountability when own decisions, or those of colleagues, are disputed or queried, including in challenging situations
- Working knowledge of General Data Protection Regulation and Freedom of Information, Data Protection Acts
- Understanding of best practice when collecting, managing and presenting data and other information.
- Able to use database, word processing, spread sheet and presentational IT packages to produce complex and, at times, highly sensitive reports and operational information
- Ability to interrogate, interpret and explain complex information.
- Able to motivate, persuade and negotiate in non-line management relationships.
- Ability to liaise with other teams and prioritise work accordingly
Essential
- Experience of managing and analysing large amounts of data, draw sound conclusions and present findings in an easily understood format
- Experience of utilising IT packages to manage spread sheets and /or databases effectively.
- Understand the practical application of all legislation
- Experience of liaising closely with outside agencies within regulatory frameworks
- Experience of providing excellent customer service regarding complex, complicated casework queries and disputes
- Working within an NHS environment
- Working within a customer focused environment.
- Experience of detecting fraud and /or error risks.
- Experience of mitigating fraud and / or error risks
Qualifications
Essential
- Educated to HND level in a relevant subject or equivalent level of qualification or equivalent previous proven experience
- Microsoft Office qualification
Essential
- Demonstrate good analytical and problem-solving skills with the ability to question and validate unexpected results and to summarise information and data concisely and clearly in report formats.
- Sound understanding of the principles relating to the handling, processing, and analysis of highly confidential information, including sensitive personally identifiable data.
- Good practical knowledge of Microsoft Word, Excel, Access Databases, e-mail, and ability to learn new software packages quickly
- Demonstrate good written and oral communication skills and be able to communicate complex information, both orally and in writing
- Ensure and maintain the highest standards of integrity and professionalism
- Experience of working independently, lead and work as part of a team
- Ability to work with minimum supervision to solve problems and make recommendations
- Experience of tackling several diverse tasks and prioritising and managing work accordingly whilst working to tight deadlines.
- Be able to make an effective contribution within a team environment by providing advice, assistance, and support to colleagues.
- Ability to maintain professionalism and accountability when own decisions, or those of colleagues, are disputed or queried, including in challenging situations
- Working knowledge of General Data Protection Regulation and Freedom of Information, Data Protection Acts
- Understanding of best practice when collecting, managing and presenting data and other information.
- Able to use database, word processing, spread sheet and presentational IT packages to produce complex and, at times, highly sensitive reports and operational information
- Ability to interrogate, interpret and explain complex information.
- Able to motivate, persuade and negotiate in non-line management relationships.
- Ability to liaise with other teams and prioritise work accordingly
Essential
- Experience of managing and analysing large amounts of data, draw sound conclusions and present findings in an easily understood format
- Experience of utilising IT packages to manage spread sheets and /or databases effectively.
- Understand the practical application of all legislation
- Experience of liaising closely with outside agencies within regulatory frameworks
- Experience of providing excellent customer service regarding complex, complicated casework queries and disputes
- Working within an NHS environment
- Working within a customer focused environment.
- Experience of detecting fraud and /or error risks.
- Experience of mitigating fraud and / or error risks
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .
Additional information
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .
Employer details
Employer name
NHS Business Services Authority
Address
Stella House
Goldcrest Way
Newcastle
NE15 8NY
Employer's website