Compliance Assistant

ThinkMarkets is a global financial technology company, specializing in providing multi-asset trading solutions to thousands of clients around the world. With our flagship ThinkTrader platform, we make it available for our clients to trade the world 24-hours a day. Our mission is to bridge the gap between traders, investors, and platforms by allowing access to global markets and thousands of products thus providing our clients the ability to trade the world in the palm of their hand. We use the latest technologies to give traders seamless access to our proprietary trading platforms.

We are seeking a Compliance Assistant to join our growing team. This role will focus on supporting compliance monitoring activities, handling approvals and queries, and providing day-to-day assistance to the compliance desk.

Responsibilities:

• Assist with compliance monitoring activities, ensuring adherence to internal policies and regulatory requirements.
• Support the approval process for financial promotions, client communications, and marketing materials.
• Act as a point of contact for compliance-related queries from internal teams and external stakeholders.
• Provide day-to-day administrative and operational support to the compliance desk.
• Assist in recording and managing client complaints, ensuring timely resolution and accurate reporting.
• Contribute to the development and maintenance of compliance policies and procedures.
• Monitor regulatory updates and assist with implementing required changes across processes.
• Maintain and update compliance-related records and documentation.
• Support preparation for audits, regulatory visits, and inspections as required.
• Assist with compliance reporting, including compiling management information (MI) reports.

Requirements:

• Bachelor's degree in Legal Studies, Business, Finance, or a related field.
• 1-2 years' experience in a compliance, legal, or financial services role (experience in FX/CFDs is a plus).
• Basic understanding of regulatory requirements and financial markets.
• Strong administrative and organizational skills with attention to detail.
• Ability to manage multiple tasks and prioritize effectively.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Excellent verbal and written communication skills.
• A proactive attitude and willingness to learn in a fast-paced environment.