Job summary
We are looking for a Compliance Manager to support with the areas ofregulatory compliance within the practice.
This is a varied rolewhich requires excellent organisation skills.Attention to detail with a high levelof accuracy is essential, as is the ability to prioritise effectively and meetdeadlines.
We are ideally looking for a candidate who has experience of working in general practiceor has a knowledge of CQC standards and requirements.
Main duties of the job
Working closely with the Business Manager, this newly created role will be responsible for HR functions and contractual documentation, ensuring CQC compliance, completion of mandatory submissions and annual maintenance checks are carried out. They will review and maintain a database/intranet (Clarity TeamNet) and ensure robust record keeping in all areas.
About us
We have 2 GP partners and a full complement of clinical and non-clinical staff, providing care to a patient population of 8,500.We operate from modern purpose-built premises with excellent transport links.
Job description
Job responsibilities
HR
HR functions for all employedstaff, including recruitment, employment checks, performance management, retirement, leaveentitlement, appraisals etc.
Issuing of offer letters andcontracts for staff under the direction of the Business Manager
Ensure HR records are maintainedfor all staff, including DBS checks, contracts, absenteeism and trainingrecords
Implement mandatory and personaldevelopment training
Implement induction training fornew staff
Arrange and conduct whereappropriate appraisals for all admin and clinical staff
Support and mentor staff, both asindividuals and as team members
Keep abreast of changes inemployment legislation
Maintain up-to-date HRdocumentation (including job descriptions, employment contracts, DBS checks andemployment policies)
Ensure Teamnet staff recordsincluding HR Checks, immunisations and staff training are up to date
Organisational
Maintain Clarity Teamnet withagreed process (complaints, significant events etc).
Manage the complaints process
Manage the significant eventprocess
Management of Non-Clinical CASAlerts
Ensure clinical CAS alerts areprocessed in a timely manner
Liaise with the PPG in conjunctionwith the Operations Manager
Management of NHS.uk, Googlereviews and any other review platform.
Organise staff and patient surveysand review GPPS results
Ensure all mandatory declarationsare completed and submitted on time (eDEC, annual complaints return, NWRS, etc)
Manage and process communicationsfrom NHSE, the ICB and other stakeholders.
Production of best practice adminaudits
CQC
Ensure compliance with all aspectsof CQC
Liaise with team members ensuring departmentalresponsibilities with regards to CQC are completed (prescribing, IPC, etc).
Ensure CQC searches are runregularly and acted on.
Keep up to date with CQCassessment criteria and any other regulatory requirements
Job description
Job responsibilities
HR
HR functions for all employedstaff, including recruitment, employment checks, performance management, retirement, leaveentitlement, appraisals etc.
Issuing of offer letters andcontracts for staff under the direction of the Business Manager
Ensure HR records are maintainedfor all staff, including DBS checks, contracts, absenteeism and trainingrecords
Implement mandatory and personaldevelopment training
Implement induction training fornew staff
Arrange and conduct whereappropriate appraisals for all admin and clinical staff
Support and mentor staff, both asindividuals and as team members
Keep abreast of changes inemployment legislation
Maintain up-to-date HRdocumentation (including job descriptions, employment contracts, DBS checks andemployment policies)
Ensure Teamnet staff recordsincluding HR Checks, immunisations and staff training are up to date
Organisational
Maintain Clarity Teamnet withagreed process (complaints, significant events etc).
Manage the complaints process
Manage the significant eventprocess
Management of Non-Clinical CASAlerts
Ensure clinical CAS alerts areprocessed in a timely manner
Liaise with the PPG in conjunctionwith the Operations Manager
Management of NHS.uk, Googlereviews and any other review platform.
Organise staff and patient surveysand review GPPS results
Ensure all mandatory declarationsare completed and submitted on time (eDEC, annual complaints return, NWRS, etc)
Manage and process communicationsfrom NHSE, the ICB and other stakeholders.
Production of best practice adminaudits
CQC
Ensure compliance with all aspectsof CQC
Liaise with team members ensuring departmentalresponsibilities with regards to CQC are completed (prescribing, IPC, etc).
Ensure CQC searches are runregularly and acted on.
Keep up to date with CQCassessment criteria and any other regulatory requirements
Person Specification
Qualifications
Essential
Essential
Qualifications
Essential
Essential
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Prince of Wales Medical Centre
Address
52 Prince Of Wales Road
London
NW5 3LN
Employer's website
We are looking for a Compliance Manager to support with the areas ofregulatory compliance within the practice.
This is a varied rolewhich requires excellent organisation skills.Attention to detail with a high levelof accuracy is essential, as is the ability to prioritise effectively and meetdeadlines.
We are ideally looking for a candidate who has experience of working in general practiceor has a knowledge of CQC standards and requirements.
Main duties of the job
Working closely with the Business Manager, this newly created role will be responsible for HR functions and contractual documentation, ensuring CQC compliance, completion of mandatory submissions and annual maintenance checks are carried out. They will review and maintain a database/intranet (Clarity TeamNet) and ensure robust record keeping in all areas.
About us
We have 2 GP partners and a full complement of clinical and non-clinical staff, providing care to a patient population of 8,500.We operate from modern purpose-built premises with excellent transport links.
Job description
Job responsibilities
HR
HR functions for all employedstaff, including recruitment, employment checks, performance management, retirement, leaveentitlement, appraisals etc.
Issuing of offer letters andcontracts for staff under the direction of the Business Manager
Ensure HR records are maintainedfor all staff, including DBS checks, contracts, absenteeism and trainingrecords
Implement mandatory and personaldevelopment training
Implement induction training fornew staff
Arrange and conduct whereappropriate appraisals for all admin and clinical staff
Support and mentor staff, both asindividuals and as team members
Keep abreast of changes inemployment legislation
Maintain up-to-date HRdocumentation (including job descriptions, employment contracts, DBS checks andemployment policies)
Ensure Teamnet staff recordsincluding HR Checks, immunisations and staff training are up to date
Organisational
Maintain Clarity Teamnet withagreed process (complaints, significant events etc).
Manage the complaints process
Manage the significant eventprocess
Management of Non-Clinical CASAlerts
Ensure clinical CAS alerts areprocessed in a timely manner
Liaise with the PPG in conjunctionwith the Operations Manager
Management of NHS.uk, Googlereviews and any other review platform.
Organise staff and patient surveysand review GPPS results
Ensure all mandatory declarationsare completed and submitted on time (eDEC, annual complaints return, NWRS, etc)
Manage and process communicationsfrom NHSE, the ICB and other stakeholders.
Production of best practice adminaudits
CQC
Ensure compliance with all aspectsof CQC
Liaise with team members ensuring departmentalresponsibilities with regards to CQC are completed (prescribing, IPC, etc).
Ensure CQC searches are runregularly and acted on.
Keep up to date with CQCassessment criteria and any other regulatory requirements
Job description
Job responsibilities
HR
HR functions for all employedstaff, including recruitment, employment checks, performance management, retirement, leaveentitlement, appraisals etc.
Issuing of offer letters andcontracts for staff under the direction of the Business Manager
Ensure HR records are maintainedfor all staff, including DBS checks, contracts, absenteeism and trainingrecords
Implement mandatory and personaldevelopment training
Implement induction training fornew staff
Arrange and conduct whereappropriate appraisals for all admin and clinical staff
Support and mentor staff, both asindividuals and as team members
Keep abreast of changes inemployment legislation
Maintain up-to-date HRdocumentation (including job descriptions, employment contracts, DBS checks andemployment policies)
Ensure Teamnet staff recordsincluding HR Checks, immunisations and staff training are up to date
Organisational
Maintain Clarity Teamnet withagreed process (complaints, significant events etc).
Manage the complaints process
Manage the significant eventprocess
Management of Non-Clinical CASAlerts
Ensure clinical CAS alerts areprocessed in a timely manner
Liaise with the PPG in conjunctionwith the Operations Manager
Management of NHS.uk, Googlereviews and any other review platform.
Organise staff and patient surveysand review GPPS results
Ensure all mandatory declarationsare completed and submitted on time (eDEC, annual complaints return, NWRS, etc)
Manage and process communicationsfrom NHSE, the ICB and other stakeholders.
Production of best practice adminaudits
CQC
Ensure compliance with all aspectsof CQC
Liaise with team members ensuring departmentalresponsibilities with regards to CQC are completed (prescribing, IPC, etc).
Ensure CQC searches are runregularly and acted on.
Keep up to date with CQCassessment criteria and any other regulatory requirements
Person Specification
Qualifications
Essential
- Good standard of education and English language, written and verbal.
Essential
- Experience of dealing with compliance and mandatory regulations
- Experience of dealing with CQC regulations and standards
- Experience and knowledge of HR functions
- Experience of working in general practice, NHS or healthcare setting
- Experience of using Teamnet or an employee intranet/database
Qualifications
Essential
- Good standard of education and English language, written and verbal.
Essential
- Experience of dealing with compliance and mandatory regulations
- Experience of dealing with CQC regulations and standards
- Experience and knowledge of HR functions
- Experience of working in general practice, NHS or healthcare setting
- Experience of using Teamnet or an employee intranet/database
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Prince of Wales Medical Centre
Address
52 Prince Of Wales Road
London
NW5 3LN
Employer's website