The Opportunity
Together Dental is a vibrant community of dental practices across the UK.
We are all individual but two important things bring us together: a commitment to work to the highest ethical standards and offer respect, trust, and excellence in treatment.
Together Dental invest in quality practices who put patient care at the heart of everything they do and we are incredibly proud of each and every member of our diverse portfolio.
We have an exciting opportunity for a field-based Compliance Manager to join us on a full time, permanent basis. Working Monday to Friday 08:00 - 17:00.
Key Responsibilities
• Ensure the efficient and compliant day-to-day running of the practice.
• To maintain good relations with all practice's teams.
• To portray a professional attitude to colleagues, patients, and clinicians
• Carry out Compliance Audits and unannounced visits.
• Develop and support the Compliance Department
• To be fully aware of all practice teams duties and responsibilities
• Planning, execution and documenting of compliance reviews
• Monitor and enforce adherence to Together Dental's policies and procedures and GDC and CQC regulations and expectations.
• Successfully support the team and practices to deliver exceptional compliance standards.
• Supporting with client complaints received by letter, telephone or in person, and handling complaints passed on from reception. Clinical complaints would be referred on to the Chief Clinical Officer.
• Ensuring good internal staff communications by use of appropriate communication methods such as team meetings, newsletter updates and memos
• Assessing training needs and providing training sessions where and when required
• Monitoring and Developing RADAR, ensuring the platform is adequately maintained and fully utilised throughout the organisation.
• Manage and Support during Incidents and reflect learning outcomes.
• Ensure full CQC compliance through working closely with practice teams and managers.
• To comply with all Health and Safety requirements as outlined by the Health and Safety Executive and business.
Successful applicants will have:
• Great attention to detail and able to work with high volume and within short deadlines.
• Appreciation for the importance of timely, complete and accurate documentation, seeing actions through to closure.
• Able to manage multiple priorities in a fast-paced environment where priorities can change quickly.
• A strong team player who is willing to actively work across the team adopting a can do and flexible attitude.
• Proactive forward thinker who anticipates client needs or procedural problems and finds and recommends solutions.
• Knowledge of HTM01-05/04/07
• 2 Years in of Experience in the Dental industry is preferred.
• Full UK driving licence is required as part of the role
• Demonstrate Together Dental's Company vision and values
The Company
Together Dental is a growing group of practices led by forward thinking, caring dentists with a shared vision to provide outstanding dental care for both NHS and private patients.
We value the trust that our patients have placed in us and work hard to protect that trust. Our team are passionate about working together to deliver the best possible care in a friendly and welcoming environment.
Working With Us
Cultures & Values
We support each other, providing outstanding service to practices and our dentists.
We educate our patients empowering them to make informed decisions about their oral health.
There is a sense of energy and purpose behind everything we do.
We instil trust in our teams and patients via our empathetic and supportive approach.
Practice Gallery
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Together Dental is a vibrant community of dental practices across the UK.
We are all individual but two important things bring us together: a commitment to work to the highest ethical standards and offer respect, trust, and excellence in treatment.
Together Dental invest in quality practices who put patient care at the heart of everything they do and we are incredibly proud of each and every member of our diverse portfolio.
We have an exciting opportunity for a field-based Compliance Manager to join us on a full time, permanent basis. Working Monday to Friday 08:00 - 17:00.
Key Responsibilities
• Ensure the efficient and compliant day-to-day running of the practice.
• To maintain good relations with all practice's teams.
• To portray a professional attitude to colleagues, patients, and clinicians
• Carry out Compliance Audits and unannounced visits.
• Develop and support the Compliance Department
• To be fully aware of all practice teams duties and responsibilities
• Planning, execution and documenting of compliance reviews
• Monitor and enforce adherence to Together Dental's policies and procedures and GDC and CQC regulations and expectations.
• Successfully support the team and practices to deliver exceptional compliance standards.
• Supporting with client complaints received by letter, telephone or in person, and handling complaints passed on from reception. Clinical complaints would be referred on to the Chief Clinical Officer.
• Ensuring good internal staff communications by use of appropriate communication methods such as team meetings, newsletter updates and memos
• Assessing training needs and providing training sessions where and when required
• Monitoring and Developing RADAR, ensuring the platform is adequately maintained and fully utilised throughout the organisation.
• Manage and Support during Incidents and reflect learning outcomes.
• Ensure full CQC compliance through working closely with practice teams and managers.
• To comply with all Health and Safety requirements as outlined by the Health and Safety Executive and business.
Successful applicants will have:
• Great attention to detail and able to work with high volume and within short deadlines.
• Appreciation for the importance of timely, complete and accurate documentation, seeing actions through to closure.
• Able to manage multiple priorities in a fast-paced environment where priorities can change quickly.
• A strong team player who is willing to actively work across the team adopting a can do and flexible attitude.
• Proactive forward thinker who anticipates client needs or procedural problems and finds and recommends solutions.
• Knowledge of HTM01-05/04/07
• 2 Years in of Experience in the Dental industry is preferred.
• Full UK driving licence is required as part of the role
• Demonstrate Together Dental's Company vision and values
The Company
Together Dental is a growing group of practices led by forward thinking, caring dentists with a shared vision to provide outstanding dental care for both NHS and private patients.
We value the trust that our patients have placed in us and work hard to protect that trust. Our team are passionate about working together to deliver the best possible care in a friendly and welcoming environment.
Working With Us
Cultures & Values
We support each other, providing outstanding service to practices and our dentists.
We educate our patients empowering them to make informed decisions about their oral health.
There is a sense of energy and purpose behind everything we do.
We instil trust in our teams and patients via our empathetic and supportive approach.
Practice Gallery
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