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Compliance Manager

companyPayPal, Inc.
locationLondon, UK
PublishedPublished: Published 1 month ago
Business Compliance
The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do - and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:
PayPal is seeking a dynamic, innovative, and driven Compliance Manager to join our high-performing UK Risk and Compliance team, reporting to the Regulatory Relations Lead and working closely with all Risk and Compliance leadership.

The role contributes to the sustainable growth of PayPal's business in the UK, which offers both regulated and unregulated products to its consumers and merchants in those markets. As a Manager, you will provide drive judgment in enabling PayPal to cultivate positive regulatory relationships and compliance framework and consequently, enable PayPal's business objectives. You will report to the UK Senior Manager for Compliance and Regulatory Relations and liaise with all Risk and Compliance leaders in the UK

Job Description:

Your way to impact
  • You will contributes to the sustainable growth of PayPal's business in the UK, which offers both regulated and unregulated products to its consumers and merchants in those markets.
  • You will provide drive judgment in enabling PayPal to cultivate positive regulatory relationships and compliance framework and consequently, enable PayPal's business objectives. You will report to the UK Senior Manager for Compliance and Regulatory Relations and liaise with all Risk and Compliance leaders in the UK
In your day to day role
  • Support program management for regulatory relations processes, including the global regulatory inquiry response processes and regulatory engagement strategy plan development
  • Draft and oversee development of responses to regulatory inquiries
  • Maintain best practices for supporting local regulatory engagements, including liaising with internal stakeholders and regulators through all phases of the process
  • Serve as a credible business partner across functional units, providing advice and support as needed
  • Engage critical stakeholders in problem solving issues with regulatory impact
  • Draft committee and other governance materials related to regulatory engagement, as appropriate
  • Partner with Government Relations, Legal and other teams to maintain productive and positive regulatory relationships
  • Provide functional compliance support across PayPal's Risk and Compliance organisation and the UK business
  • Manage the planning and oversight of key regulatory deliverables in relation to the UK product portfolio
  • Monitor relevant regulatory developments and changes
  • Collaborate with internal teams to identify clear steps necessary to manage regulatory developments and mitigate related risks
  • Support process/product reviews to identify and mitigate first line risks, both operational & regulatory, in line with PPUK policy and appetite and regulatory requirements
  • Maintain specific payment services, risk and compliance knowledge to proactively advise on future and emerging regulatory risk and requirements across the evolving product offering
  • Perform additional tasks as assigned
This role is essential to the overall execution of our PPUK Risk & Compliance Program and is a critical participant in executing the Risk & Compliance Roadmap in order to:
  • Partner with Risk and Compliance Business Partners and Program Enablement teams and work to implement changes to comply with the evolving regulatory environment.
  • Partner on the compliance new product intake and change management processes and implementation of control requirements.
  • Be a champion for positive customer outcomes and provide a demonstrable understanding of Consumer Risk assessment and measurement.
What you will bring:
  • Ability to work under pressure, manage multiple projects with competing priorities, meet deadlines, and adapt to change.
  • Excellent time management and organisational skills
  • Solid critical and analytical thinking, decision making and innovative problem-solving skills.
  • Excellent verbal and written communication skills, including, preferably, some track record of effective communication with regulatory agencies.
  • Ability to interact well with internal management and external contacts, including regulators.
  • Ability to maintain a high level of confidentiality.
  • Ability to maintain excellent attention to detail.
  • Ability to timely escalate issues and concerns as and when appropriate.
  • Proven ability to work independently and within a team environment.
  • Adaptable in unexpected situations, comfortable dealing with ambiguity and uncertainty.
  • Drive to learn and proactively build relationships.
  • Knowledge of the financial services compliance and / or regulatory environment is required
  • Compliance experience in the financial services industry, with regulatory relations, financial services licensing and reporting experience, and/or regulatory examination / inspection management experience preferred
In addition
  • Relevant experience across Risk and Compliance.
  • Excellent English communication and written skills.
  • Strong project management skills and change management experience.
  • Experience with the UK regulators and the regulatory exam process in a financial institution (preferred)
  • High personal resilience; a self-starter with energy and drive for results.
**We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don't hesitate to apply.

Additional Job Description:

Subsidiary:
PayPal

Travel Percent:
0

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we're committed to building an equitable and inclusive global economy. And we can't do this without our most important asset-you. That's why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.

Belonging at PayPal:

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don't hesitate to apply.