Compliance Monitoring Officer

About Lendable

Lendable is on a mission to make consumer finance amazing: faster, cheaper, and friendlier. We're building one of the world's leading fintech companies and are off to a strong start:

• One of the UK's newest unicorns with a team of just over 500 people
• Among the fastest-growing tech companies in the UK
• Profitable since 2017
• Backed by top investors including Balderton Capital and Goldman Sachs
• Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot)

So far, we've rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers' hands in minutes instead of days.

We're growing fast, and there's a lot more to do: we're going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.

Join us if you want to

1. Take ownership across a broad remit. You are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1
2. Work in small teams of exceptional people, who are relentlessly resourceful to solve problems and find smarter solutions than the status quo
3. Build the best technology in-house, using new data sources, machine learning and AI to make machines do the heavy lifting

About the role

As a Compliance Monitoring Officer, In this role you will be a key member of our UK Compliance team and support the business by conducting thematic monitoring reviews, ongoing monitoring activity and customer journey reviews.

You will conduct thorough risk based reviews, analyse data and deliver high quality reports outlining your observations and recommendations, whilst collaborating with key stakeholders across the business to help implement robust compliance controls and deliver great customer outcomes.

You will also support the team with other key compliance activities including horizon scanning, internal and external reporting and case reviews.

What you'll be doing

• Monitoring how well we adhere to regulatory requirements and internal policies and procedures
• Identify and document potential risks and gaps, and provide recommendations for improvement
• Maintain accurate records and documentation of compliance monitoring activities, including test results, actions taken, and follow-up activities
• Investigate and escalate potential compliance matters, suspicious activities, or unusual patterns to the appropriate internal colleagues
• Prepare and present comprehensive compliance reports for senior management, outlining findings, recommendations, and remedial actions
• Perform additional second-line assurance for first line functions by reviewing and validating the effectiveness of their monitoring activity
• Stay up-to-date with relevant laws, regulations, industry best practices and news sources pertaining to financial services to identify potential impact to the firm's activities
• Collaborate with the Legal team and all other key business areas relevant teams to ensure compliance reviews align with regulatory requirements and key risk areas

What we're looking for

Essential:

• Minimum of 1 year experience in a compliance monitoring or similar role
• Knowledge of financial services regulations and compliance requirements
• Educated to degree level or equivalent in a relevant subject matter e.g. law, financial services, business, english

• Articulate communicator - providing effective constructive feedback to stakeholders where required
• An understanding of risk assessment methodologies and compliance monitoring techniques

Preferred:

• ICA Advanced Certificate
• Experience of working in consumer credit

Who you are

• Excellent verbal and written communication skills - effectively able to convey complex information and interact with stakeholders at all levels.
• Strong attention to detail - ensure accuracy and precision in compliance monitoring activities.
• Strong problem-solving skills - proactively identify compliance risks and propose effective controls.
• Strong organisational skills - ability to manage multiple conflicting priorities and meet deadlines in a fast-paced environment.
• Collaborative and team-oriented approach - the ability to work effectively with cross-functional teams and build positive working relationships.
• Curious and self-motivated attitude with a continuous improvement mindset - independently trying new things, sharing ideas and enhancing processes.
• Resilience and adaptability - navigate through challenges, embrace change, and thrive in a dynamic regulatory environment.
• High ethical standards, integrity - ability to handle sensitive and confidential information appropriately.

Interview process

• A quick phone call with one of the team
• A take home task to complete in your own time
• Final stage interviews (in-person or virtual)

Life at Lendable

• The opportunity to scale up one of the world's most successful fintech companies.
• Best-in-class compensation, including equity.
• You can work from home every Monday and Friday if you wish - on the other days, those based in the UK come together IRL at our Shoreditch office in London to be together, build and exchange ideas.
• Enjoy a fully stocked kitchen with everything you need to whip up breakfast, lunch, snacks, and drinks in the office every Tuesday-Thursday.
• We care for our Lendies' well-being both physically and mentally, so we offer coverage when it comes to private health insurance
• We're an equal-opportunity employer and are looking to make Lendable the most inclusive and open workspace in London

Check out our blog!