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Compliance officer

companyMersey Care NHS Foundation Trust
locationPrescot, UK
PublishedPublished: Published today
Business Compliance
Permanent
Mersey Care NHS Foundation Trust celebrates diversity and promotes equal opportunities; we are committed to challenging and eliminating racism and other forms of discrimination and advancing and promoting equality of opportunity in the provision of services and creating an inclusive environment for all employees. We believe that everyone has the right to be treated with dignity and respect.

We take positive action to support disadvantaged groups and also particularly encourage applications from ethnic minorities, disabled and LGBTQIA+ people that are under-represented in our workforce. Furthermore we welcome applications from reservists and ex-armed forces personnel as we recognise the benefits of the values, skills, training and experience that they bring to their work with us. We encourage all applicants to share their equality information with us.

Job overview

The post holder will support the Temporary Staffing Clinical Nurses on a day to day basis. The role will be to ensure we have high quality bank workers in our trust ready to be placed in a service for temporary cover. As a trust, we expect all our colleagues to maintain all their mandatory training as well as any role specific training and this role will support this.

In addition to supporting with training compliance, the post holder will also support with the recruitment and retention of temporary staffing. Therefore they must have a good understanding of NHS systems including experience in using trac.

Furthermore, you will support implementation of new processes in relation to monitoring the use of temporary workers, compliance with professional registration and training.

Shortlisting planned for: 10 February 2025

Interview planned for: 10 March 2025

Main duties of the job

As an administrator with proven experience and skills, you will work closely with the Corporate Teams, Heads of Nursing/Senior Managers, Lead Nurses and Temporary Staffing Team to ensure the effective systems and process for the use of temporary (bank) and Agency Staff are embedded into practice throughout the Trust.

You will support the lead Nurses in monitoring and maintaining compliance, quality and governance as well as taking in a key role in supporting the recruitment of temporary staffing.

The post holder must have experience of using NHS systems, trac and have a good working knowledge of Microsoft packages particularly excel.

Working for our organisation

Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 11 million people.

We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.

At the heart of all we do is our commitment to 'perfect care' - care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We're currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.

Detailed job description and main responsibilities

For further information around this role please review the job description and person specification.

Person specification

Qualifications

Essential criteria
  • Diploma level 3 Admin or equivalent experience
  • Competent in the use of Microsoft Office, word, Excel, outlook and PowerPoint
Desirable criteria
  • RSA Typing grade 2 or equivalent
Knowledge/Experience

Essential criteria
  • Arranging and minuting meetings
  • Prioritising and planning workload
  • Data base/spreadsheet management
  • Understanding of compliance and complaints procedures
  • Administrative experience
  • Knowledge of complaints procedure
Skills

Essential criteria
  • Use of tact and persuasive skills where reluctance to conform to Trust requirements is encountered
  • Ability to work with staff at all levels
  • Understanding and ability to liaise with partners/other agencies
  • Excellent written and verbal communication skills
  • Ability to communicate empathetically with all disciplines
  • Importance of confidentiality
  • Courteous and polite
Values

Essential criteria
  • Continuous Improvement
  • Accountability
  • Respectfulness
  • Enthusiasm
  • Support
  • High professional standards
  • Responsive to service users
  • Engaging leadership style
  • Strong customer service belief
  • Transparency and honesty
  • Discreet
  • Change oriented
Please ensure you check the email account from which you apply for all correspondence. All information regarding your application will come from apps.trac.jobs not NHS Jobs.

Only those applicants who demonstrate clearly how they meet our person specification will be shortlisted for interview.

As a Disability Confident Employer, we offer a guaranteed interview scheme for applicants who consider themselves to be disabled who meet the minimum (essential) criteria for the role in the person specification. If you would like your application to be considered under the Trust's guaranteed interview scheme you can indicate this in the personal information section of your online application form.

Should you require a reasonable adjustment to our recruitment process please email recruitment@merseycare.nhs.uk to ensure that measures can be put in place to support you.

We reserve the right to close any vacancy earlier than advertised in exceptional circumstances once we have received a high volume of applications.

The Trust expects all post holders who require an enhanced DBS for their role subscribe to the DBS Update Service. You will be required to enrol for this service for a fee of £16 per year and maintain registration. Trans applicants who require a DBS check and do not want to reveal details of their previous identity can contact the DBS Sensitive Applications Team (01516761452 or email sensitive@dbs.gsi.gov.uk) with their application number once they have completed their DBS application form. The team can prevent any previous identity showing on the DBS Certificate, unless the applicant has a conviction under their previous details in which case this will need to be disclosed.

Flexible working requests will be considered for all roles.

Please be advised that the use of Artificial Intelligence on applications is monitored and if you choose to use this, you must declare this on your application form.

Employer certification / accreditation badges

Documents to download

  • Job description & person specification (PDF, 179.2KB)
  • Risk ID (PDF, 144.4KB)
  • A Great Place to Work (PDF, 2.1MB)
  • Our People Promise and Charter (PDF, 5.8MB)