Compliance Officer

About Us

Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar.

Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services.

We have four Customer Service Centres for Trip.com established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages.

We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world's leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.

Triplink (www.triplinkintl.com), founded in 2019, is the fintech division of Trip.com Group. Triplink operates globally with offices in major cities across Asia, Europe, and beyond. Since 2022, Triplink has been recognized as a leading commercial card issuer in its market.

In this Role, you'll get to:

• Support the application, maintenance, and ongoing compliance of various payment licenses and regulatory requirements across multiple regions (e.g., HK, SG, NL, UK), with a primary focus on Europe.
• Collaborate with internal teams such as risk, operations, finance, and legal to ensure full compliance with relevant laws, regulations, and licensing obligations.
• Support communication with key stakeholders to meet regulatory, external audit, and assessment requirements.
• Assist in communications with regulatory and enforcement authorities in jurisdictions where TripLink operates, including preparation for and management of regulatory examinations, inspections, information requests, and regulatory reporting/filings.
• Help conduct internal training on licensing, compliance, and anti-money laundering topics.
• Contribute to maintaining an effective compliance program, internal control systems, and a compliance monitoring framework to identify, assess, mitigate, and report compliance risks.
• Review escalations and provide input on suspicious transaction handling, KYC reviews, and participate in risk incident management.
• Advise and support the Chief Risk Officer in implementing risk and compliance frameworks.
• Monitor and share updates on local regulatory developments and policy changes.
• Assist with other compliance-related tasks and responsibilities as needed.

What you'll Need to Succeed:

• Bachelor degree or above, with 5 years of experience in compliance advisory or compliance control in licensed financial institution or Big 4 professional services firms.
• Broad and up-to-date understanding of financial crime, regulatory compliance, and key requirements in the payment services industry.
• Strong compliance and business acumen, with the ability to identify compliance risks, assess their impact, and develop practical, risk-based solutions.
• Basic knowledge of financial services, banking, and payment processing domains.
• Logical thinking, excellent problem-solving, communication, and stakeholder management skills, with the ability to influence and collaborate effectively across the organization.
• Self-motivated, detail-oriented, responsible, and capable of working independently to manage multiple priorities and meet deadlines in a fast-paced environment.
• Able to adapt quickly and effectively in a dynamic, fast-paced scale-up environment.
• Fluency in written and spoken English is required, and proficiency in other languages is an advantage. Ability to communicate complex compliance matters effectively to both technical and non-technical audiences is essential.

Why Trip.com Group

We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made.

What's more?

• Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions

• Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact

• We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.

• We encourage flexible work arrangement

• Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.

Click the link to learn more about What makes Trip.com Group a leading global travel service provider?

Click the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish!

Find out more job opportunities at https://careers.trip.com

Have a good trip, and see you soon!