Compliance Officer
The Christie NHS Foundation Trust
Manchester, UK
Published 4 days ago
Business Compliance
Detailed job description and main responsibilities
DUTIES AND RESPONSIBILITIES
To support an assurance process for the organisation to provide oversight of the level of compliance and quality standards for Trust wide external agency inspections and accreditations - e.g., Care Quality Commission (CQC), Organisation of European Cancer Institutes (OECI), Health and Safety Executive etc.
Responsible lead for defined pieces of work with delegated responsibility from, the Compliance Lead.
To assist in the undertaking of a gap analysis of compliance against CQC Standards for each core service and support Divisional teams to develop action plans that address these gaps and that these action plans are monitored.
To interpret and assess complex facts, data, situations and appropriately advise where a range of options are available.
Use existing frameworks and processes (for example risk management structure) established across the organisation to support improvement and maintenance of high standards.
Alongside the Compliance Lead, support to guide and underpin areas of divisional responsibilities in relation to any inspections, assessments and accreditations, internal or external.
To contribute to the collation of regular reports, as required, on progress against compliance and action plans.
To advise and support processes and actions where it is anticipated or identified that compliance has or may not be met.
To have an awareness and be able to support the gap analyses undertaken across all registered locations and how they feed into a strategic gap analysis that links to the Trust's corporate risk register and Board Assurance Framework.
To assist the Compliance Lead in providing the Chief Nurse & Executive Director of Quality, the Executive team, and Clinical Divisions with support and direction in all aspects relating to external inspections and accreditations
Supporting Trust organisational leaders in undertaking self-assessments against regulatory and statutory requirements aligned to external inspections and accreditations, using persuasive, motivational and negotiating skills.
To contribute and support the Compliance Lead in the coordination and preparation for trust wide onsite inspections and accreditations from external regulatory or quality agencies.
To support any CQC enquiries and information requests, and contribute, as appropriate, to any responses.
To be responsive in a timely way due to the nature of the unpredictability and urgency of associated requirements in relation to external data requests and inspection/accreditation processes. This may on occasion require a degree of flexibility in relation to working patterns.
To work alongside the Compliance Lead and Chief Nurse in supporting positive working relationships with CQC representatives/relationship managers.
Participate in the Trust internal inspection programmes - for example Christie CODE, assisting in the triangulation of patient safety data escalating any issues identified during compliance visits appropriately with the Compliance Lead.
Contribute to a culture of innovation and quality improvement. Support appropriate teams and services in the delivery of the highest standards of professional care that demonstrates full compliance with regulatory professional requirements.
Working with the Trust's communications lead to ensure that updates can be shared with all staff on a regular basis in formats that are accessible to all staff groups and are innovative, engaging, and supportive.
Consistently demonstrate the personal qualities and characteristics enshrined within the Healthcare leadership model, the Christie Leadership framework and the Trust Values and Behaviours within the Trust and externally.
Following prescribed Trust policies and procedures in all relevant aspects of management.
Ensuring that projects are delivered within the available resources and agreed timescales, providing regular reports, and raising significant problems/issues in a timely manner so that early remedial action can be taken.
Networking and liaising with relevant colleagues to ensure trust wide preparedness for any future regulatory inspections.
Support the Compliance Lead in coordinating, facilitating, or delivering any appropriate guidance or training in relation to CQC assessment framework or other external inspection and/or accreditation processes.
Work collaboratively with the Q&S directorate team to contribute to cost/value improvement programmes, efficiently using available resources.
Support the reporting of quality measures to the Trust Board.
Demonstrates the agreed set of values and accountable for own attitude and behaviour.
Person specification
Qualifications
Essential criteria
Essential criteria
Essential criteria
Essential criteria
Essential criteria
Essential criteria
We want to ensure that everyone who works at the Christie or uses our services is welcomed, valued and treated with dignity and respect. The Christie values diversity and is committed to ensuring equal opportunities for all and fair representation across the organisation at all levels. In support of these commitments, we particularly welcome applications from Black, Asian and other ethnic minority people and people with disabilities for this post. Appointment will be only on merit.
We are committed to creating a balanced and diverse workforce. As such we welcome and encourage applications from people of all backgrounds. Together we will foster inclusion and tackle inequity and health inequalities in cancer care.
As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy
All positions within the Christie are subject to the receipt of satisfactory written references, medical clearance and evidence of your Right to Work in the UK. Some roles will require a Disclosure & Barring Service (DBS) check. Please note if you are successfully appointed to a post with this Trust, you will be required to pay for your own DBS Disclosure.
By applying for this post you are agreeing to The Christie NHS Foundation Trust transferring the information contained in this application to its preferred applicant management system. If you are offered a job information will also be transferred into the national NHS Electronic Staff Records system. Please note, all communication regarding your application will be made via email, please ensure you check your junk/spam folders as emails are sometimes filtered there.
If you have not heard from us within four weeks of the closing date, I regret that on this occasion your application will have been unsuccessful.
The Inter-Authority Transfer (IAT) process is a critical and beneficial component of ESR and will form part of the recruitment process. In the event that you are successful following interview your previous NHS employment data, if applicable will be transferred from your current / most recent employer.
Overseas candidates wishing to apply for this position and who would require immigration sponsorship, may wish to self-assess the likelihood of obtaining a Certificate of Sponsorship for the post on the UKVI website.
You should be aware the Trust operates a No Smoking Policy and therefore employees are not permitted to smoke at work.
Employer certification / accreditation badges
Documents to download
DUTIES AND RESPONSIBILITIES
To support an assurance process for the organisation to provide oversight of the level of compliance and quality standards for Trust wide external agency inspections and accreditations - e.g., Care Quality Commission (CQC), Organisation of European Cancer Institutes (OECI), Health and Safety Executive etc.
Responsible lead for defined pieces of work with delegated responsibility from, the Compliance Lead.
To assist in the undertaking of a gap analysis of compliance against CQC Standards for each core service and support Divisional teams to develop action plans that address these gaps and that these action plans are monitored.
To interpret and assess complex facts, data, situations and appropriately advise where a range of options are available.
Use existing frameworks and processes (for example risk management structure) established across the organisation to support improvement and maintenance of high standards.
Alongside the Compliance Lead, support to guide and underpin areas of divisional responsibilities in relation to any inspections, assessments and accreditations, internal or external.
To contribute to the collation of regular reports, as required, on progress against compliance and action plans.
To advise and support processes and actions where it is anticipated or identified that compliance has or may not be met.
To have an awareness and be able to support the gap analyses undertaken across all registered locations and how they feed into a strategic gap analysis that links to the Trust's corporate risk register and Board Assurance Framework.
To assist the Compliance Lead in providing the Chief Nurse & Executive Director of Quality, the Executive team, and Clinical Divisions with support and direction in all aspects relating to external inspections and accreditations
Supporting Trust organisational leaders in undertaking self-assessments against regulatory and statutory requirements aligned to external inspections and accreditations, using persuasive, motivational and negotiating skills.
To contribute and support the Compliance Lead in the coordination and preparation for trust wide onsite inspections and accreditations from external regulatory or quality agencies.
To support any CQC enquiries and information requests, and contribute, as appropriate, to any responses.
To be responsive in a timely way due to the nature of the unpredictability and urgency of associated requirements in relation to external data requests and inspection/accreditation processes. This may on occasion require a degree of flexibility in relation to working patterns.
To work alongside the Compliance Lead and Chief Nurse in supporting positive working relationships with CQC representatives/relationship managers.
Participate in the Trust internal inspection programmes - for example Christie CODE, assisting in the triangulation of patient safety data escalating any issues identified during compliance visits appropriately with the Compliance Lead.
Contribute to a culture of innovation and quality improvement. Support appropriate teams and services in the delivery of the highest standards of professional care that demonstrates full compliance with regulatory professional requirements.
Working with the Trust's communications lead to ensure that updates can be shared with all staff on a regular basis in formats that are accessible to all staff groups and are innovative, engaging, and supportive.
Consistently demonstrate the personal qualities and characteristics enshrined within the Healthcare leadership model, the Christie Leadership framework and the Trust Values and Behaviours within the Trust and externally.
Following prescribed Trust policies and procedures in all relevant aspects of management.
Ensuring that projects are delivered within the available resources and agreed timescales, providing regular reports, and raising significant problems/issues in a timely manner so that early remedial action can be taken.
Networking and liaising with relevant colleagues to ensure trust wide preparedness for any future regulatory inspections.
Support the Compliance Lead in coordinating, facilitating, or delivering any appropriate guidance or training in relation to CQC assessment framework or other external inspection and/or accreditation processes.
Work collaboratively with the Q&S directorate team to contribute to cost/value improvement programmes, efficiently using available resources.
Support the reporting of quality measures to the Trust Board.
Demonstrates the agreed set of values and accountable for own attitude and behaviour.
Person specification
Qualifications
Essential criteria
- First degree or relevant professional qualification or equivalent experience.
- Post graduate diploma or demonstrable equivalent experience
- Project management Qualification
Essential criteria
- Significant administrative / project support /performance experience.
- Experience and knowledge of project management.
- Experience of working in a change environment.
- Experience of working effectively with stakeholders and partners.
- Effective team working.
- Experience in a similar position within the public sector, NHS or local authority
- Implementation of policies and practices
- Governance experience. Governance experience.
Essential criteria
- Intermediate knowledge of IT systems and software programs i.e., ESR, MS Project, Excel, PowerPoint, Access, Word and Outlook.
- Effective communicator with excellent writing, data entry and presentation skills: capable of constructing and delivering clear information /instructions to staff and service users
- Ability to work under pressure in a busy working environment and able to multi-task
- Experience of coordinating the development of plans from a variety of sources and contributors
- Experience of supporting staff across directorates or departments to facilitate participation
- Ability to analyse data and information
- Excellent presentation skills
- Experience of drafting, editing and producing correspondence, reports and other documents
- Project management skills
Essential criteria
- Expert knowledge of administrative systems and processes
- Knowledge of ESR and attaching competencies
- Tools for working with teams
- Management and leadership theory and best practice
- Tools for working with teams Management and leadership theory and best practice Knowledge of business case procedures
Essential criteria
- Ability to demonstrate the organisational values and behaviours
Essential criteria
- Self-Motivator
- Proactive
- Flexible
- Demonstrates commitment to continuous self-development Team working, including a collaborative approach
- Professional, calm and efficient manner
We want to ensure that everyone who works at the Christie or uses our services is welcomed, valued and treated with dignity and respect. The Christie values diversity and is committed to ensuring equal opportunities for all and fair representation across the organisation at all levels. In support of these commitments, we particularly welcome applications from Black, Asian and other ethnic minority people and people with disabilities for this post. Appointment will be only on merit.
We are committed to creating a balanced and diverse workforce. As such we welcome and encourage applications from people of all backgrounds. Together we will foster inclusion and tackle inequity and health inequalities in cancer care.
As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy
All positions within the Christie are subject to the receipt of satisfactory written references, medical clearance and evidence of your Right to Work in the UK. Some roles will require a Disclosure & Barring Service (DBS) check. Please note if you are successfully appointed to a post with this Trust, you will be required to pay for your own DBS Disclosure.
By applying for this post you are agreeing to The Christie NHS Foundation Trust transferring the information contained in this application to its preferred applicant management system. If you are offered a job information will also be transferred into the national NHS Electronic Staff Records system. Please note, all communication regarding your application will be made via email, please ensure you check your junk/spam folders as emails are sometimes filtered there.
If you have not heard from us within four weeks of the closing date, I regret that on this occasion your application will have been unsuccessful.
The Inter-Authority Transfer (IAT) process is a critical and beneficial component of ESR and will form part of the recruitment process. In the event that you are successful following interview your previous NHS employment data, if applicable will be transferred from your current / most recent employer.
Overseas candidates wishing to apply for this position and who would require immigration sponsorship, may wish to self-assess the likelihood of obtaining a Certificate of Sponsorship for the post on the UKVI website.
You should be aware the Trust operates a No Smoking Policy and therefore employees are not permitted to smoke at work.
Employer certification / accreditation badges
Documents to download
- JD & PS (PDF, 204.1KB)
- The Christie Values and Behaviours (PDF, 919.5KB)
- Strategy Brochure (PDF, 1.0MB)
- Trust Membership - Christie Talent (PDF, 23.0KB)
- Travel to The Christie (PDF, 3.8MB)