Compliance Specialist

Compliance Specialist

Ritter Insurance Marketing

Harrisburg, PA

About Ritter Insurance Marketing

Ritter Insurance Marketing is an independent marketing organization supporting independent insurance agents in the senior health and life insurance market. Based in Harrisburg, Pennsylvania, Ritter has satellite offices in New York, Nebraska, Idaho, Arizona, Florida, Maryland, North Carolina and Ohio. More than 280 full-time Ritter employees support the business of over 15,000 independent insurance agents in all 50 states. Its proprietary software development and agent service departments develop and market leading business solutions for insurance agents. Ritter is a proud member of the Integrity Family of Companies.

Job Summary

Responsible for assisting in maintaining the implementation and daily operations of the Compliance Program. Complete oversight activities that include, but are not limited to, assisting in the implementation and daily operations of the compliance oversight program, perform the distribution, tracking, and follow up of biennial compliance attestation to downstream partners, and complete reporting of compliance activities to downstream partners and internal company personnel, as appropriate. Participating, conducting, and documenting the coaching, or other disciplinary actions, for external agent infractions, as prescribed by Carrier partners or as internal review dictates the need of such coaching/disciplinary action. Ensure the accuracy, completeness, integrity, and relevance of all internal and external recording and reporting of compliance regulations, guidelines, and requirements. Assist with regulatory research by reviewing regulatory bulletins and other sources of information. Prepares reports by collecting, analyzing, and summarizing information. Assist with the timely responding to external audits / assessments with respect to the Company's Compliance / Privacy Program. Responsible for assisting with the reviewing of the Company's consumer facing website and other marketing materials with respect and consideration to CMS and Carrier marketing guidelines and requirements.

Primary Responsibilities:

• Assists with the implementation, and management of Compliance policies and procedures.
• Develop comprehensive project plans, prioritizing and executing tasks to implement Medicare and CMS regulations within the company and with external vendors.
• Support the implementation of the Ritter Compliance Work Plan.
• Ensure OIG exclusion list and GSA debarment lists have been checked for all employees, contractors, and officers monthly.
• Ensure Company's policies and procedures are updated to reflect the current industry best practices and regulatory guidelines.
• Support the establishment, implementation, and maintenance of downstream partner oversight activities.
• Execute compliance monitoring/assessments of sales agents, document results within established repository, and reports results to Chief Compliance & Privacy Officer and Compliance & Risk Management Lead.
• Complete oversight activities that include, but are not limited to, assisting in the implementation and daily operations of the compliance oversight program.
• Coordinate the biennial Downstream Agency Attestation
• Coordinate the biennial Downstream Agency compliance validation
• Assist Downstream agencies in meeting compliance guidelines when needed
• Participate, conduct, and document the coaching, or other disciplinary actions, for external agent infractions, as prescribed by Carrier partners or as internal review dictates the need of such coaching / disciplinary action.
• Complete reporting of downstream partner compliance activities to downstream partners and internal company personnel, as appropriate.
• Assists the Chief Compliance & Privacy Officer and Compliance & Risk Management Lead with compliance education and training for independent agents.
• Monitor, track, and report new and ongoing compliance trainings and activities.
• Keep abreast of regulations, industry, and information technology changes.
• Plan and performs audits and reports results to management.
• Assists with maintaining effective business relationships with vendors, outside auditors and regulators, industry compliance teams and officers, and professional trade groups.
• Review the CMS website regularly and keeps current and future regulations, guidelines, and requirements.
• Maintain relationships with carriers' compliance teams to ensure fulfillment of compliance requirements.
• Support external auditors as assigned.
• Assists with the responsibility for reviewing the Company's consumer facing website and marketing materials
• Review and validate the Company's consumer facing website to ensure compliance with CMS guidelines and carriers' plan data
• Review and validate the Company's online enrollment forms against CMS and carriers' specific guidelines
• Assumes responsibility for miscellaneous duties as assigned by the Chief Compliance & Privacy Officer and Compliance & Risk Management Lead.

Primary Skills & Requirements:

• Bachelor's degree preferred.
• Certified in Healthcare Compliance (CHC) or similar certification preferred.
• Thorough knowledge of CMS and Medicare compliance practices and procedures.
• Understanding of governmental regulations and reporting requirements.
• Broad based knowledge of the entrepreneurial business environment.
• Three or more years of relevant compliance experience.
• Experience with IT, Security, and Privacy policy based on Federal (HIPAA, CMS, NIST), HITRUST and various state requirements as it pertains to the business.
• 1+ years of compliance or auditing compliance experience.
• Understand the different types of vulnerabilities, the criticality of vulnerabilities, and how vulnerabilities are addressed.
• Able to maintain a high level of confidentiality and integrity.
• Takes initiative and leads change improvements.
• Strong oral and written communication skills.
• Excellent leadership and business acumen.
• Solid analytical and technical skills.
• Able to organize, coordinate, and direct projects.

About Integrity

Integrity is one of the nation's leading independent distributors of life, health and wealth insurance products. With a strong insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life, health and wealth so they can prepare for the good days ahead.

Integrity offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. Why? Because we put our people first! At Integrity, you can start a new career path at company you'll love, and we'll love you back. We're proud of the work we do and the culture we've built, where we celebrate your hard work and support you daily. Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind.

Headquartered in Dallas, Texas, Integrity is committed to meeting Americans wherever they are - in person, over the phone or online. Integrity's employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information, visit Integrity.com.

Integrity, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Integrity, LLC will provide reasonable accommodations for qualified individuals with disabilities.