Corporate Compliance Officer

Corporate Compliance Officer - Full time (35 hours) - Remote with reasonable in-person meetings (approx. 9-12 per year)

We are seeking a highly motivated and detail-oriented individual to join our Corporate Compliance team, within the Finance Directorate. This is a varied and dynamic role which would suit someone with a passion for all thing regulatory, but with an ability to work with teams across the organisation to ensure compliance, whilst understanding that each team has its own priorities. The successful candidate will have experience of working in a compliance environment and will have managed Data Subject Access Requests and other regulatory requirements. They will a good knowledge of the UK Data Protection Act 2018 and will have experience of writing and reviewing corporate policies, producing statistics and updating reports.

The role:

• Regulatory Compliance:
  • Assist with the identification of regulatory changes which may impact on CILEX and contribute to the development of systems/policies etc to meet those regulatory requirements, for regulators under the remit of the Corporate Compliance team.
  • Ensure the Corporate Compliance Manager is kept fully briefed on all compliance issues and identify with the Corporate Compliance Manager areas for development and review.
• Risk Management
  • Assist in the monitoring & reporting of risks across CILEX, and maintenance of the strategic and operational and local team risk registers.
• Complaints
  • Assist the Senior Compliance Officer with handling and resolving complaints.
  • Maintain the analysis of complaints data and associated information to inform ongoing improvements to CILEX services, systems, and processes.
• Data Protection, Information Governance and Data Security
  • To support the Corporate Compliance Manager in ensuring compliance with Data Protection regulations.
  • The role is appointed as the Deputy Group Privacy Officer for CILEX.
  • Fulfil Data Subject Access Requests and Other Rights requests in accordance with the UK Data Protection Act 2018.
  • Data and Information Security: Support the Director of Business Transformation/IT, to maintain a culture of data security awareness and management.
  • Assist in the review of contracts ensure that all relevant and required documentation, such as Data Sharing Agreements and Data Processing Impact Assessments are held.
• Incident/Issue Management
  • Take part in or lead investigations and management of incidents or issues which could compromise the validity, integrity, or reputation of the CILEX brand.
• Policies, Procedures and Processes
  • Research, compile, review, and update CILEX policies, procedures, processes, and registers to ensure ongoing operational and regulatory compliance.
• Building Planning & Performance Management
  • To support the Corporate Compliance Manager in maintaining a system of corporate business planning, developing relevant performance of KPls.
• Communications
  • Draft compliance updates to ensure that changes and developments are communicated to relevant colleagues and stakeholders.
• Committee Management
  • Prepare the papers for the Audit and Risk Committee.
• Training & Development
  • Assist with the provision and delivery of compliance training across the group, ensuring that all statutory training is appropriate.
• General
  • To provide a high standard of customer service to all CILEX stakeholders.
  • To lead and/or participate in projects as required by the Corporate Compliance Manager.
  • To represent CILEX at meetings and to deputise for the Corporate Compliance Manager as required at internal and external events and meetings.
• Internal Governance Rules (IGRs)
  • Undertake level 2 IGR influencer training and work with relevant teams to ensure their on-going compliance.

What we're looking for

Essential:

• Educated to A level standard, or equivalent
• Knowledge of relevant regulatory bodies, in particular, the ICO
• Technically competent in relation to the regulatory requirements
• Proven experience of researching and drafting policies and procedures
• Experience of setting and monitoring KPIs
• Strong interpersonal skills with the proven ability to work with and lead other highly skilled individuals to deliver results to deadlines
• The ability to consider the potential implications of ideas and decisions and plan effectively to overcome potential problems
• Excellent organisation skills and the ability to meet deadlines
• The ability to articulate the findings of research, proposals or recommendations to peers, committees, or other interested parties
• Demonstrate the ability to take a diplomatic approach as circumstances required
• Ability to pay attention to detail
• Proven communication skills
• Proven experience of the ability to solve problems and present considered and innovation solutions
• Ability to work without direct, or with, limited supervision
• Ability to question and challenge facts and assumptions
• Able to make decisions within the mandate given
• Ability to effectively plan and manage own workload
• Enthusiastic and effective team player
• The ability to perform a wide variety of tasks
• Computer literate with good keyboard skills and good skills in relation to Microsoft Office
• Able to demonstrate an understanding of customer service excellence in both written and verbal communication

Desirable:

• Knowledge and/or experience of risk and issue management
• Knowledge and/or experience of contract management and contract law

What we offer:

• Remote working, with occasional face-to-face meetings
• 25 days annual leave, plus bank holidays - increasing with length of service
• Enhanced pension scheme
• Employee Assistance Programme (EAP) and health-cash plan
• Family friendly policies
• A focus on wellbeing
• Continuous professional development, with our in-house Learning Hub

We reserve the right to close the vacancy early if a high volume of applications are received, in order to maintain a positive candidate experience.

Who We Are

The Chartered Institute of Legal Executives (CILEX) is the professional association and governing body for over 17,000 Chartered Legal Executive Lawyers, paralegals and other legal practitioners. Our role is to enhance the role and standing of Chartered Legal Executives and all our members within the legal profession.

Our Purpose

To develop, support and inspire a highly skilled body of legal professionals and make the UK legal sector more efficient, more representative and better able to serve society.

We do this by innovating to deliver:

• Relevant high-quality training.
• Ongoing professional development.
• Advocacy for our members and the difference they can make.

Any work which you undertake that in any way engages with CILEx Regulation Ltd (CRL), the independent regulator of CILEx members, should be conducted in a manner that is compliant with the LSB's Internal Governance Rules (IGRs).

Our Website

www.cilex.org.uk

We reserve the right to close the vacancy early if a high volume of applications are received, to maintain a positive candidate experience.

This organisation is committed to safeguarding and promoting the welfare of learners and expects all staff to share this commitment. We are dedicated to ensuring that diversity, equality and inclusion are at the heart of our business, and we welcome applications from all backgrounds.