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Customer Compliance Officer

Dunbia
locationPreston, UK
PublishedPublished: Published 2 weeks ago
Business Compliance
Overview

Join Dunbia, one of Europe's leading suppliers of top-quality beef and lamb products, as a Customer Compliance Officer at our Preston site. We are passionate about supporting farmers and the rural economy while ensuring our products meet the highest quality standards. If you are detail-oriented and proactive, this role offers a fantastic opportunity to contribute to our success in the food processing industry.
  • Competitive salary
  • 31 days holiday including 8 Bank Holidays
  • Excellent opportunities for career progression across our UK sites
Responsibilities

The Role:

As a Customer Compliance Officer, you will:
  • Investigate and manage product quality complaints, ensuring prompt resolution.
  • Conduct regular store visits to ensure compliance with customer specifications.
  • Lead internal consistency panels to maintain product quality.
  • Maintain the Authenticate tracking system for raw material traceability.
  • Oversee Brandbank management, ensuring accurate product specifications.
  • Collaborate with cross-functional teams to resolve quality concerns.
Qualifications

The Candidate:

As a Customer Compliance Officer, you should have:
  • Proven experience in product quality management, ideally within the food industry.
  • Strong understanding of food safety standards and regulatory requirements.
  • Familiarity with Authenticate or similar tracking systems.
  • Experience managing Brandbank or similar databases.
  • Excellent attention to detail and problem-solving skills.
  • Strong communication and collaboration abilities.
  • Proficiency in Microsoft Office, including Excel.
The Package:
  • Competitive salary
  • Death in Service Scheme
  • Nest pension
  • Seasonal Meat Gifts
  • Subsidised Canteen
  • Site Engagement Activities
  • 31 days holiday inc 8 days Bank Holidays
  • Excellent opportunities for progression within the business across a variety of departments at our UK sites.
INDMP

No company sponsorship is available to overseas applicants for this position