Join Our Team as a Head of Compliance & Risk in the thriving iGaming Industry!
This job is 100% remote and available anywhere in Europe.
Who we are?
Ludicrum is redefining iGaming, blending creativity with technology to deliver world-class gaming experiences. From marketing and product development to customer support and financial reporting, our teams are changing the game. Our vision is to create ultra-intuitive and engaging platforms to fuel growth through strategic partnerships and market expansion.
Our success is driven by core values deeply embedded in our culture. We believe in transparency, always being clear, open, and honest. We are goal-focused, relentlessly pursuing our targets. Adaptability is key-we embrace change and use it to excel. Kaizen guides us, as we continuously improve, test, and refine.
With a dynamic and collaborative culture and fast career growth, our 250+ global team thrives!
In a nutshell
The Head of Compliance & Risk leads the company's efforts in protecting the integrity, fairness, and legal standing of our operations. This role oversees all risk management and compliance activities, ensuring alignment with internal policies and external regulatory frameworks. They directly manage the KYC and Risk Managers and their respective teams, and are responsible for shaping and executing policies that minimize operational, legal, and reputational risks.
This role focuses on regulatory obligations and operational risk in our platform-facing areas (KYC, withdrawals, player integrity, AML, responsible gaming). It does not include legal contract management or administrative compliance, which remain under the scope of the Administration department.
The responsibilities & the impact YOU will have:
Compliance & Risk Strategy
Locations Croatia (Remote)
This job is 100% remote and available anywhere in Europe.
Who we are?
Ludicrum is redefining iGaming, blending creativity with technology to deliver world-class gaming experiences. From marketing and product development to customer support and financial reporting, our teams are changing the game. Our vision is to create ultra-intuitive and engaging platforms to fuel growth through strategic partnerships and market expansion.
Our success is driven by core values deeply embedded in our culture. We believe in transparency, always being clear, open, and honest. We are goal-focused, relentlessly pursuing our targets. Adaptability is key-we embrace change and use it to excel. Kaizen guides us, as we continuously improve, test, and refine.
With a dynamic and collaborative culture and fast career growth, our 250+ global team thrives!
In a nutshell
The Head of Compliance & Risk leads the company's efforts in protecting the integrity, fairness, and legal standing of our operations. This role oversees all risk management and compliance activities, ensuring alignment with internal policies and external regulatory frameworks. They directly manage the KYC and Risk Managers and their respective teams, and are responsible for shaping and executing policies that minimize operational, legal, and reputational risks.
This role focuses on regulatory obligations and operational risk in our platform-facing areas (KYC, withdrawals, player integrity, AML, responsible gaming). It does not include legal contract management or administrative compliance, which remain under the scope of the Administration department.
The responsibilities & the impact YOU will have:
Compliance & Risk Strategy
- Define and implement the overall risk and compliance strategy, ensuring alignment with company goals and regulatory obligations.
- Monitor industry developments and update policies and procedures accordingly.
- Ensure compliance with licensing jurisdictions, AML regulations, and responsible gaming standards.
- Oversee internal controls to prevent fraud, abuse, and regulatory violations.
- Lead and develop the Risk Management and KYC teams, providing strategic direction and operational guidance.
- Approve escalated decisions related to high-risk withdrawals, fraud investigations, and complex KYC cases.
- Review team performance, identify gaps, and implement process improvements.
- Participate in critical case reviews and high-value incident escalations.
- Serve as the main point of contact with legal advisors, regulators, and providers on compliance-related matters.
- Support cross-department initiatives such as new feature releases or marketing campaigns to ensure risk and compliance alignment.
- Collaborate with QA leads to ensure quality standards are upheld across compliance and risk workflows.
- Collaborate with Administration's Legal & Contract Compliance team to ensure full coverage of corporate and operational compliance, avoiding overlap and ensuring aligned responsibilities.
- Maintain comprehensive documentation on compliance and risk management activities.
- Provide regular reports to the COO and executive team on KPIs, key risks, and compliance performance.
- Lead audits and ensure readiness for any regulatory reviews or inspections.
- Minimum 3+ years of experience in compliance, risk, or AML in the online gaming or similar industry.
- In-depth knowledge of regulatory frameworks, KYC, AML, responsible gaming, and fraud prevention.
- Demonstrated leadership experience managing multi-functional teams.
- High level of integrity, discretion, and professionalism.
- Strong organizational, analytical, and communication skills.
- Proficiency in risk tools, compliance platforms, and data reporting.
- Bachelor's or Master's degree in Law, Business Administration, Finance, or a related field.
- Experience using Slack, ClickUp, FullStory, and other operational tools.
- Track record of successful interaction with licensing bodies or regulatory entities.
- Familiarity with QA and performance measurement frameworks.
- Flexible and Remote Working: Work from anywhere, supporting your work-life balance.
- Career Growth: We're committed to your development, offering training and advancement opportunities.
- Performance Bonuses: Earn bonuses based on company and personal performance.
- Health and Fitness Benefits: Receive fitness reimbursements from day one, and after one year of employment, gain access to a health budget to support your well-being.
- Extra Paid Annual Leave: Enjoy 22 days of vacation, with an additional day added for each year of employment, up to a maximum of 26 days.
- Special Birthday Perk: Take your birthday off after a year of employment to celebrate!
Locations Croatia (Remote)