London - Risk & Compliance (Operational Resilience / Regulatory Compliance) - Senior Manager
Protiviti, Inc.
London, UK
Published 3 weeks ago
Compliance Management Systems / Technology
JOB REQUISITION
London - Risk & Compliance (Operational Resilience / Regulatory Compliance) - Senior Manager
LOCATION
WEST END LONDON
ADDITIONAL LOCATIONS
JOB DESCRIPTION
JOB DESCRIPTION
OVERALL RESPONSIBILITY
The Senior Manager is responsible for the effective execution of all aspects of client engagements and maintaining strong relationships with senior client personnel. The Senior Manager must have a solid understanding of their client's business and be able to demonstrate technical competence in their product group and industry. The Senior Manager ensures quality and satisfaction on engagements and must be able to clearly articulate the value drivers of our business. The Senior Manager is responsible for developing opportunities both at existing clients and new clients and is responsible for project set up and economics and for ensuring the timely close and billing of projects.
The following statements are intended to describe the general nature and level of work being performed. This is not intended to be construed as an exhaustive list of all responsibilities.
KEY RESPONSIBILITIES
We are supportive where possible of helping to achieve a balance between home and work demands and would be happy to discuss individual requirements around flexible working.
Protiviti is not licensed or registered as a public accounting firm and does not issue opinions on financial statements or offer attestation services.
London - Risk & Compliance (Operational Resilience / Regulatory Compliance) - Senior Manager
LOCATION
WEST END LONDON
ADDITIONAL LOCATIONS
JOB DESCRIPTION
JOB DESCRIPTION
OVERALL RESPONSIBILITY
The Senior Manager is responsible for the effective execution of all aspects of client engagements and maintaining strong relationships with senior client personnel. The Senior Manager must have a solid understanding of their client's business and be able to demonstrate technical competence in their product group and industry. The Senior Manager ensures quality and satisfaction on engagements and must be able to clearly articulate the value drivers of our business. The Senior Manager is responsible for developing opportunities both at existing clients and new clients and is responsible for project set up and economics and for ensuring the timely close and billing of projects.
The following statements are intended to describe the general nature and level of work being performed. This is not intended to be construed as an exhaustive list of all responsibilities.
KEY RESPONSIBILITIES
- Managing a broad range of routine responsibilities and overseeing of the delivery of client engagements against Protiviti's standards for engagement management including:
- Managing Protiviti and client staff
- Project and programme planning, execution and tracking
- Development and quality assurance of engagement deliverables
- Reporting and presenting to senior client and Protiviti staff on project deliverables, status and risk
- Effectively develop and manage client relationships with Senior Personnel
- Develop proposals and bid materials for client advisory/ consulting engagements with existing and new clients primarily within the R&C team
- Demonstrating expertise in specific technical areas and/or industries and delivering specific product solutions to clients
- Development of Protiviti go-to-market propositions and thought leadership including white papers, FAQs and other marketing materials
- Assistance with the development of engagement methodology and procedures some of which will be generic and others more specific, including aspects of FCA and PRA requirements and supervision and subject matter internal audit reviews
- Marketing and enhancing Protiviti's profile in the Financial Services market through:
- Excellent delivery and client management on engagements
- Development of client opportunities through the identification of new engagement opportunities and leveraging relationships within engagements
- Maintaining client contacts made through the course of the individual's career
- Representing Protiviti at conferences and other external events
- Promoting Protiviti's values and philosophies
- Liaising with other offices globally to leverage existing contacts and provide a considered and consistent approach to the market.
- Contributing to employee development by actively mentoring employees, creating development opportunities, initiating and conducting training
- Participating in recruiting efforts to support Protiviti business objectives
- Enhance technical and operational knowledge through coaching from team and industry specific training/ seminars/ forums. Ensure this knowledge is shared with team members.
- Experience in delivering regulatory projects including but not limited to any of the following areas: operational resilience, third-party risk management, operational risk, risk & controls transformation, governance design & review, skilled person review and reports (S166).
- Prior leadership experience in execution on client engagements and development of senior client relationships
- Proven background in business development and ability to foster relationships within the business community
- Strong people skills to interact and motivate teams and foster client relationships.
- Strong track record of employee development through mentoring, creating development opportunities, providing regular constructive feedback, and initiating and conducting training
- Independent self-starter with capability to operate autonomously when needed.
- Strong technical competence in operational resilience and wider risk and compliance with a track record of working with FTSE organisations
- Experience in the build, implementation and/or assurance of operational resilience frameworks to meet global regulatory requirements and business objectives, including Digital Operational Resilience Act (DORA) and the UK operational resilience regime
- Ability to lead regulatory impact assessments
- Ability to manage engagement risk (including monitoring of costs, managing project timescales and ensuring activities are kept to agreed scope as well as the quality of deliverables)
- Recognised knowledge and experience of one or more segments of the Financial Services Market
- Experience within Advisory Consulting firms, with a specialism in Risk and Compliance
- Excellent written, listening, verbal communication and presentation skills including documentation of findings and recommendations.
- Experience in developing and delivering solution offerings / sales channels with Leadership team
- Supported the creation of digital use cases or design and implementation of digital tools to enhance operational resilience capabilities, reduce risks and costs, and improve control
- Experience delivering internal audit engagements
- 8+ years in a related field, (preferably in consulting, professional services, and/or Financial Services) strongly preferred.
- Bachelor's degree in relevant discipline, 2:1 desirable and/or relevant professional industry certification such as Chartered Institute for Securities & Investment, CFA
- Relevant IT/Resilience qualification or equivalent would be advantageous
- Proficiency in Microsoft Office applications.
We are supportive where possible of helping to achieve a balance between home and work demands and would be happy to discuss individual requirements around flexible working.
Protiviti is not licensed or registered as a public accounting firm and does not issue opinions on financial statements or offer attestation services.