Overview
Home. There's no place like it. And there's no feeling like helping people create the joy of feeling truly at home. At Dunelm, that's what we do. We're the UK's number one choice for homewares because we make home life lovelier for our customers. And the caring and supportive culture we've created makes this a place you'll feel right at home too.
We are the UK's Number One homewares retailer offering over 85,000 products building a consumer-focused total retail business that delights customers through our multichannel operation.
The role of a Maintenance & Compliance Manager at Sunflex, would typically involve overseeing maintenance activities while ensuring that the company adheres to relevant regulations, standards, and best practices. This is a
They will also need to work closely with the Dunelm's central Health & Safety, Waste Management and Internal Audit Teams as necessary. They will be responsible for attending the Quarterly H&S Meeting to represent the Sunflex site.
Our Maintenance & Compliance Manager at Sunflex is responsible for performing routine maintenance and repairs, which includes inspecting and repairing machinery, equipment, and infrastructure. They respond to repair requests, addressing infrastructure problems. Additionally, they maintain cleanliness by cleaning and maintaining equipment. They ensure safety compliance by following health and safety guidelines and conducting risk assessments. They also keep detailed records of all maintenance activities. They manage stock effectively, ensuring parts and materials are used cost-effectively. Finally, they complete regular training and assist in training other team members.
Made to Measure is an exciting area of growth for the business. It is our mission to ensure Made to Measure is made easy. We want to be the Trusted home of UK crafted curtains, and blinds, delivered quickly at great value.
The Made to Measure Central Team is here to help bring the expertise required to achieve our mission and ensure we grow the business in a sustainable way.
We work closely with many other areas of the business but most notably stores, store operations, digital growth, product and design teams.
Find your happy place
Dunelm is committed to becoming a fully inclusive business that is representative of our customers and locations. We recognise the value in diversity and welcome applications from all candidates regardless of sex, age, race, religion, ability, gender or sexual identity, socio-economic background or education. We are committed to making Dunelm a place where everyone can enjoy a successful career and have systems in place to support all our colleagues. We are seeking applications from candidates who share our values and celebrate diversity in all its forms.
What you'll be doing
Dunelm is committed to becoming a fully inclusive business that is representative of our customers and locations. We recognise the value in diversity and welcome applications from all candidates regardless of sex, age, race, religion, ability, gender or sexual identity, socio-economic background or education. We are committed to making Dunelm a place where everyone can enjoy a successful career and have systems in place to support all our colleagues. We are seeking applications from candidates who share our values and celebrate diversity in all its forms.
No standard delivery
With a new 180,000 sq ft Distribution Centre in Daventry adding to our three existing sites across Stoke-On-Trent, we now have over 1 million sq ft of distribution space. Factor in our five regional Home Delivery depots, and you'll begin to understand the scale of the operation. More important than the size, however, is the pride that everyone takes in their work and the sense of camaraderie they feel. It's not just another warehouse job. It's somewhere you can find your place and build a great career.
Wellbeing is more than just a buzzword here
From our Wellbeing Buddies and Mental Health First Aid training to our progressive parental leave, menopause policies and Colleague Support Fund, we're committed to supporting our colleagues in every area - and at every stage - of their lives. Through our partnership with the Retail Trust, everyone at Dunelm has free access to a 24/7 Virtual GP, as well as therapy and counselling, plus information, guidance and advice in all areas of financial, emotional and physical wellbeing.
Of course, you should never judge a business by its tech stack. But take a peek at the range of technologies our engineers and developers are currently playing with.
At Dunelm, we love every aspect of the design process. We're continually researching new developments in packaging, materials and production methods, tapping into new data insights and keeping track of changing lifestyle trends. We're hugely collaborative in the way we work. Together, the teams here have a direct impact on our success, creating amazing products that drive sales and delight our customers, as well as providing direction for our wide and varied range of brands.
Keep on growing
We want you to get as much out of working with us as possible. That's why we'll do everything we can to engage you in the process of learning, and encourage you to explore new opportunities around your particular skills and interests. For you, this includes:
Technical training and qualifications for equipment such as forklift and powered pallet trucks, order pickers and Very Narrow Aisle (VNA) systems
Personal Effectiveness workshops and self-led learning, also delivered through Thrive
Apprenticeships opportunities relevant to your role - from level 2 (equivalent to GCSE) through to Level 7 (equivalent to Masters)
Colleague Development Fund to support colleagues in accessing external training relevant to your role
Coaching and mentoring to support you in your current role and help you prepare for the next
Functional academies that offer training to support you in the technical aspects of your role
Self-awareness tools to help you understand what really matters to you, and where your own talents and ambitions lie
Our Enterprise Leadership Programme designed specifically for our strong growth potential Heads of Department to help them reach the next level in their career
Our INSPIRE Programme designed for our strong growth potential senior managers across the business to enhance their leadership capability
Meet your team
Meet your team
I'm in my happy place when...
"It's important to me that my team feel happy and valued. I enjoy coaching them and keeping them engaged."
Aaron, Zone Manager
Meet your team
I'm in my happy place when...
"Working and making memories with people I love. It makes me want to come in and do my best everyday."
Becky, Shift Manager
Meet your team
I'm in my happy place when...
"I've only been with the business for a little over a year, but already I have a clear progression plan in place."
Josh, Shift Manager
Meet your team
I'm in my happy place when...
"I started out as a Picker before becoming a Zone Manager. The thing I love most about my role is the team interaction."
James, Zone Manager
Meet your team
I'm in my happy place when...
"I really love working here. It was the benefits that attracted me at first, but it's the atmosphere I enjoy the most."
Sabrina, Picker
Meet your team
I'm in my happy place when...
"Ultimately, we're all here to put a smile on people's faces. And that makes for a really enjoyable working day."
Callum, Zone Manager
Rewards you deserve
Along with competitive rates of pay, we offer a range of other great benefits to help you make your money go further.
25 days annual holiday plus your birthday off to celebrate, and another day when you move home, so you can get settled in
Generous discounts on all our own products, in-store and online to help you make your house a home
Instant discounts with a range of other companies to help you stretch your budget
Salary Advance so you can access up to 50% of the money you've earned during the month, rather than having to wait until pay day
Outstanding development opportunities and all the support you need to grow your career the way you want
Cycle to work scheme to help you keep your fitness up and your travel costs down
Free on-site parking
Pension contributions to help you save for your retirement
ShareSave scheme that enables you to save monthly and buy Dunelm shares at a discounted rate, building up your investments for a rainy day
Continuous training and coaching to ensure you feel confident in your current role and ready for any new challenges
Access to wellbeing support as and when you need it, including an online GP for you and your immediate family
Colleague networks that give everyone a voice and create an environment where we all feel at home
Charity day off (paid, of course) so you can volunteer for a charity that matters to you
How did we get here?
Today, Dunelm is a leader in the £11bn UK homewares market. With over 170 stores across the country and a successful online operation - dunelm.com - we offer over 60,000 products across a broad range of categories. But where did it all begin?
1979
Founder, Bill Adderley and his wife Jean take on a stall in Leicester Market selling curtains. Within a month, they make 600% profit.
1984
First bricks-and-mortar store founded in Churchgate, Leicester.
1988
With momentum growing, first flagship store opens in Leicester, East Street, offering warehouse facilities for expansion across the region.
1991
First superstore opens in Rotherham, offering premium brands such as Dorma, which the company goes on to acquire.
1996
Bill's son Will is appointed CEO of the company, following in his father's footsteps.
1999
Now a household name in the Midlands, Dunelm Mill opens a head office with warehouse facilities in Syston, Leicestershire.
2001
The acquisition of a small custom-made curtains business marks the start of Dunelm's made-to-measure service.
2002
A landmark year as Dunelm Mill opens its 50th store and a new central warehouse in Burton. The company goes on to open new stores at a rate of 10 each year.
2005
A fully shoppable website goes live, with a dedicated warehouse below our Radcliffe store
2006
Dunelm floated on the London Stock Exchange, marking the beginning of a new era for the company.
2010
In Liverpool, the company opens its 100th store, having celebrated its 30th birthday in 2009.
2011
To accommodate continued growth, Dunelm builds a new head office in Syston.
2013
Company rebrands from 'Dunelm Mill' to 'Dunelm' - reflecting what our customers have called us for years.
2016
Our family grew to include Worldstores.
2018
Nick Wilkinson joins the business as our new CEO.
2021
To accommodate our continued growth, Dunelm opens a fourth warehouse in Daventry.
2022
Launch of our 'Conscious Choice' collection - homeware that lasts longer and is made from more sustainable materials.
2022
Our third Delivering Joy Christmas campaign, with stores supporting over 700 local community causes and donating more than 61,000 gifts.
How to apply
Here you'll find all the information needed to make a great application
Our application process
You're ready to apply - here's some information about what to expect.
Home. There's no place like it. And there's no feeling like helping people create the joy of feeling truly at home. At Dunelm, that's what we do. We're the UK's number one choice for homewares because we make home life lovelier for our customers. And the caring and supportive culture we've created makes this a place you'll feel right at home too.
We are the UK's Number One homewares retailer offering over 85,000 products building a consumer-focused total retail business that delights customers through our multichannel operation.
The role of a Maintenance & Compliance Manager at Sunflex, would typically involve overseeing maintenance activities while ensuring that the company adheres to relevant regulations, standards, and best practices. This is a
They will also need to work closely with the Dunelm's central Health & Safety, Waste Management and Internal Audit Teams as necessary. They will be responsible for attending the Quarterly H&S Meeting to represent the Sunflex site.
Our Maintenance & Compliance Manager at Sunflex is responsible for performing routine maintenance and repairs, which includes inspecting and repairing machinery, equipment, and infrastructure. They respond to repair requests, addressing infrastructure problems. Additionally, they maintain cleanliness by cleaning and maintaining equipment. They ensure safety compliance by following health and safety guidelines and conducting risk assessments. They also keep detailed records of all maintenance activities. They manage stock effectively, ensuring parts and materials are used cost-effectively. Finally, they complete regular training and assist in training other team members.
Made to Measure is an exciting area of growth for the business. It is our mission to ensure Made to Measure is made easy. We want to be the Trusted home of UK crafted curtains, and blinds, delivered quickly at great value.
The Made to Measure Central Team is here to help bring the expertise required to achieve our mission and ensure we grow the business in a sustainable way.
We work closely with many other areas of the business but most notably stores, store operations, digital growth, product and design teams.
Find your happy place
Dunelm is committed to becoming a fully inclusive business that is representative of our customers and locations. We recognise the value in diversity and welcome applications from all candidates regardless of sex, age, race, religion, ability, gender or sexual identity, socio-economic background or education. We are committed to making Dunelm a place where everyone can enjoy a successful career and have systems in place to support all our colleagues. We are seeking applications from candidates who share our values and celebrate diversity in all its forms.
What you'll be doing
- Perform routine maintenance and repairs: Inspect and repair machinery, equipment, and infrastructure.
- Respond to repair requests: Address plumbing issues, electrical faults, and other Ensuring legal and functional compliance to both internal and external measures across the whole site
- Managing and maintaining site equipment, machinery and infrastructure to both support functional activities and increase colleague engagement
- Providing cross functional support for maintenance and compliance projects e.g. significant legislation change, change in people processes, new site investments.
- Maintain cleanliness: Clean and maintain commonly used equipment.
- Safety compliance: Follow health and safety guidelines and conduct risk assessments for each job.
- Record keeping: Document details of all maintenance activity, including time spent, parts used, and any follow-up required.
- Stock management: Ensure parts and materials are used cost-effectively and report any needed supplies.
- Training: Complete regular training and assist in training other team members
- Lead and manage the maintenance team, providing guidance, training, and support to ensure high performance.
- Develop and implement a comprehensive maintenance plan that includes preventive, predictive, and corrective maintenance tasks.
- Monitor and ensure compliance with health, safety, and environmental regulations.
- Schedule and oversee maintenance activities, including equipment inspections, repairs, and replacements.
- Collaborate with other departments to coordinate maintenance activities and minimize downtime.
- Manage the maintenance budget, including cost estimation, tracking, and reporting.
- Maintain accurate records of maintenance activities, equipment performance, and inventory.
- Identify and implement continuous improvement initiatives to enhance the efficiency and effectiveness of maintenance operations.
- Develop and maintain strong relationships with external contractors and vendors.
- Respond to emergency maintenance requests in a timely and efficient manner.
- Coordinate internal and external audits, prepare documentation, and ensure that any non-compliance issues are addressed promptly.
- Investigate and resolve compliance issues, complaints, and potential violations.
- Prepare and submit compliance reports to regulatory authorities as required.
- Maintain and update compliance documentation, records, and files.
- Educate and train employees on compliance-related issues, ensuring that everyone understands their responsibilities and the importance of compliance.
- Identify potential compliance risks and develop strategies to mitigate them, including implementing preventative measures and corrective actions.
- Proven experience as a Maintenance Manager or similar role.
- Strong knowledge of maintenance systems, equipment, and processes.
- Excellent leadership and team management skills.
- Strong problem-solving and decision-making abilities.
- Excellent communication and interpersonal skills.
- Ability to work under pressure and manage multiple priorities.
- Knowledge of health, safety, and environmental regulations
Dunelm is committed to becoming a fully inclusive business that is representative of our customers and locations. We recognise the value in diversity and welcome applications from all candidates regardless of sex, age, race, religion, ability, gender or sexual identity, socio-economic background or education. We are committed to making Dunelm a place where everyone can enjoy a successful career and have systems in place to support all our colleagues. We are seeking applications from candidates who share our values and celebrate diversity in all its forms.
No standard delivery
With a new 180,000 sq ft Distribution Centre in Daventry adding to our three existing sites across Stoke-On-Trent, we now have over 1 million sq ft of distribution space. Factor in our five regional Home Delivery depots, and you'll begin to understand the scale of the operation. More important than the size, however, is the pride that everyone takes in their work and the sense of camaraderie they feel. It's not just another warehouse job. It's somewhere you can find your place and build a great career.
Wellbeing is more than just a buzzword here
From our Wellbeing Buddies and Mental Health First Aid training to our progressive parental leave, menopause policies and Colleague Support Fund, we're committed to supporting our colleagues in every area - and at every stage - of their lives. Through our partnership with the Retail Trust, everyone at Dunelm has free access to a 24/7 Virtual GP, as well as therapy and counselling, plus information, guidance and advice in all areas of financial, emotional and physical wellbeing.
Of course, you should never judge a business by its tech stack. But take a peek at the range of technologies our engineers and developers are currently playing with.
At Dunelm, we love every aspect of the design process. We're continually researching new developments in packaging, materials and production methods, tapping into new data insights and keeping track of changing lifestyle trends. We're hugely collaborative in the way we work. Together, the teams here have a direct impact on our success, creating amazing products that drive sales and delight our customers, as well as providing direction for our wide and varied range of brands.
Keep on growing
We want you to get as much out of working with us as possible. That's why we'll do everything we can to engage you in the process of learning, and encourage you to explore new opportunities around your particular skills and interests. For you, this includes:
Technical training and qualifications for equipment such as forklift and powered pallet trucks, order pickers and Very Narrow Aisle (VNA) systems
Personal Effectiveness workshops and self-led learning, also delivered through Thrive
Apprenticeships opportunities relevant to your role - from level 2 (equivalent to GCSE) through to Level 7 (equivalent to Masters)
Colleague Development Fund to support colleagues in accessing external training relevant to your role
Coaching and mentoring to support you in your current role and help you prepare for the next
Functional academies that offer training to support you in the technical aspects of your role
Self-awareness tools to help you understand what really matters to you, and where your own talents and ambitions lie
Our Enterprise Leadership Programme designed specifically for our strong growth potential Heads of Department to help them reach the next level in their career
Our INSPIRE Programme designed for our strong growth potential senior managers across the business to enhance their leadership capability
Meet your team
Meet your team
I'm in my happy place when...
"It's important to me that my team feel happy and valued. I enjoy coaching them and keeping them engaged."
Aaron, Zone Manager
Meet your team
I'm in my happy place when...
"Working and making memories with people I love. It makes me want to come in and do my best everyday."
Becky, Shift Manager
Meet your team
I'm in my happy place when...
"I've only been with the business for a little over a year, but already I have a clear progression plan in place."
Josh, Shift Manager
Meet your team
I'm in my happy place when...
"I started out as a Picker before becoming a Zone Manager. The thing I love most about my role is the team interaction."
James, Zone Manager
Meet your team
I'm in my happy place when...
"I really love working here. It was the benefits that attracted me at first, but it's the atmosphere I enjoy the most."
Sabrina, Picker
Meet your team
I'm in my happy place when...
"Ultimately, we're all here to put a smile on people's faces. And that makes for a really enjoyable working day."
Callum, Zone Manager
Rewards you deserve
Along with competitive rates of pay, we offer a range of other great benefits to help you make your money go further.
25 days annual holiday plus your birthday off to celebrate, and another day when you move home, so you can get settled in
Generous discounts on all our own products, in-store and online to help you make your house a home
Instant discounts with a range of other companies to help you stretch your budget
Salary Advance so you can access up to 50% of the money you've earned during the month, rather than having to wait until pay day
Outstanding development opportunities and all the support you need to grow your career the way you want
Cycle to work scheme to help you keep your fitness up and your travel costs down
Free on-site parking
Pension contributions to help you save for your retirement
ShareSave scheme that enables you to save monthly and buy Dunelm shares at a discounted rate, building up your investments for a rainy day
Continuous training and coaching to ensure you feel confident in your current role and ready for any new challenges
Access to wellbeing support as and when you need it, including an online GP for you and your immediate family
Colleague networks that give everyone a voice and create an environment where we all feel at home
Charity day off (paid, of course) so you can volunteer for a charity that matters to you
How did we get here?
Today, Dunelm is a leader in the £11bn UK homewares market. With over 170 stores across the country and a successful online operation - dunelm.com - we offer over 60,000 products across a broad range of categories. But where did it all begin?
1979
Founder, Bill Adderley and his wife Jean take on a stall in Leicester Market selling curtains. Within a month, they make 600% profit.
1984
First bricks-and-mortar store founded in Churchgate, Leicester.
1988
With momentum growing, first flagship store opens in Leicester, East Street, offering warehouse facilities for expansion across the region.
1991
First superstore opens in Rotherham, offering premium brands such as Dorma, which the company goes on to acquire.
1996
Bill's son Will is appointed CEO of the company, following in his father's footsteps.
1999
Now a household name in the Midlands, Dunelm Mill opens a head office with warehouse facilities in Syston, Leicestershire.
2001
The acquisition of a small custom-made curtains business marks the start of Dunelm's made-to-measure service.
2002
A landmark year as Dunelm Mill opens its 50th store and a new central warehouse in Burton. The company goes on to open new stores at a rate of 10 each year.
2005
A fully shoppable website goes live, with a dedicated warehouse below our Radcliffe store
2006
Dunelm floated on the London Stock Exchange, marking the beginning of a new era for the company.
2010
In Liverpool, the company opens its 100th store, having celebrated its 30th birthday in 2009.
2011
To accommodate continued growth, Dunelm builds a new head office in Syston.
2013
Company rebrands from 'Dunelm Mill' to 'Dunelm' - reflecting what our customers have called us for years.
2016
Our family grew to include Worldstores.
2018
Nick Wilkinson joins the business as our new CEO.
2021
To accommodate our continued growth, Dunelm opens a fourth warehouse in Daventry.
2022
Launch of our 'Conscious Choice' collection - homeware that lasts longer and is made from more sustainable materials.
2022
Our third Delivering Joy Christmas campaign, with stores supporting over 700 local community causes and donating more than 61,000 gifts.
How to apply
Here you'll find all the information needed to make a great application
Our application process
You're ready to apply - here's some information about what to expect.