Quality and Compliance Manager
Watson-Marlow Fluid Technology Solutions
United Kingdom
Published 2 weeks ago
Business Compliance
Quality and Compliance ManagerLocation: 16 Bulge Road Devens, MA
Requisition Closing date: July 26, 2024Website: https://www.wmfts.com/en/Group: https://www.spiraxgroup.com/
We're currently seeking a Quality and Compliance Manager to join our team. You'll join a dynamic team of engineers, sales teams, marketers, administrators, designers, assemblers, chemists, web developers, accountants, analysts, programmers and many more. Globally we are united by our shared values that drive our culture. We want to be an employer where you make our difference.
At Watson Marlow Fluid Technology Solutions, you face different challenges every single day. You are empowered to dream bigger and work smarter. You have time to live your life outside of your job.
We offer a full induction with training and ongoing support for all our systems and products. Along with this you'll gain access to SSE academy where you can upskill and develop at your own pace.
Join Our Team and Enjoy Exceptional Benefits:
The Quality Manager is responsible for overseeing all aspects of quality assurance within the organization. This includes developing and implementing quality management systems, processes, and policies to ensure that products and services meet or exceed customer expectations and comply with regulatory requirements.
The Quality Manager will lead quality improvement initiatives, manage quality audits, and foster a culture of continuous improvement across the organization.
As an integral part of our success, you will initially be focused on:
Document Management:
Maintain the organization's quality management systems (QMS) in accordance with industry standards and regulatory requirements (e.g., ISO 9001, FDA, etc.).
Ensure QMS documentation is current, accurate, and effectively communicated across the organization.
Oversee the development and execution of quality assurance plans, including inspection and testing protocols, to ensure product and service quality.
Analyze quality data and metrics to identify trends, root causes of defects, and areas for improvement.
Implement corrective and preventive actions (CAPA) to address quality issues and prevent recurrence.
Lead continuous improvement initiatives using methodologies such as Six Sigma, Lean, and Kaizen to enhance product quality, operational efficiency, and customer satisfaction.
Promote a culture of quality and continuous improvement throughout the organization.
Coordinate the review and approval process for all quality assurance documents, including standard operating procedures (SOPs), work instructions, forms, and templates.
Ensure all documents undergo appropriate review by subject matter experts and stakeholders and facilitate revisions and updates as necessary.
Monitor document approval status and track document change history to ensure compliance with regulatory requirements and internal quality standards.
Provide training and guidance to colleagues on document control procedures, including document creation, review, approval, and distribution processes.
Communicate changes to document control procedures and requirements to relevant stakeholders and ensure understanding and compliance across the organization.
Lead, mentor, and develop the quality assurance team, fostering a collaborative and high-performance work environment.
Provide training and support to employees on quality standards, procedures, and best practices.
Work closely with customers to understand their quality requirements and ensure these are met or exceeded.
Handle customer complaints and feedback, conducting thorough investigations and implementing improvements to prevent future issues.
To be successful in this role, you will need:
Personal attributes:
Passionate about quality and engaging people.
Self-managing and highly motivated, highly developed leadership skills and the ability to work effectively in and with teams.
Highly developed sense of accountability, advocacy, influencing and communication skills.
Resilient, organized and efficient.
The ability to engage others effectively and drive change across all levels and functions.
Strategic, with the vision to plan a clear direction for quality and compliance.
Pragmatic and practical; can develop process and standards as well as manage a team.
An advocate of our Core Values.
Skilled in root cause problem solving e.g. 8D methodology, 6 Sigma.
Can take a 'hand 'on approach as required and work collaboratively with others to achieve results.
Previous experience:
Deployment of quality management systems.
Muli-sector quality systems and standard experience with a particular emphasis on Biopharmaceuticals' and Medical Device. Experience in implementing quality management systems: ISO 9001, ISO 13485 and of GxP legislation and guidance.
Experience with compliance standards such as: REACH, RoHS.
Building quality capability.
Leading and receiving Quality Management system audits.
Successful engagement of multiple levels of stakeholder, geographies and functions.
Qualifications:
Bachelor's degree in engineering, science or technology, or equivalent
Six Sigma Black Belt preferred
Certificates by accredited bodies in Lead Auditing, Quality Management, process improvement methodologies e.g. Lean Manufacturing or Six Sigma.
As a growing and ambitious organization with a presence in over 60 global locations and across multiple markets, we can offer you the working environment and support needed to be successful. We are committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation, or religious belief.
About Watson-Marlow
Watson Marlow Fluid Technology Solutions is a part of SSE PLC Group, (https://www.spiraxgroup.com/) a global engineering solutions provider with 10,300 employees and 130+ units. We provide fluid handling solutions for biotech and industrial markets. We help companies worldwide to improve their efficiency and sustainability. Watson-Marlow Fluid Technology Solutions (WMFTS) leads the niche market of peristaltic pumps and related fluid path technologies. We have ten brands that specialize in different areas, but together we offer our customers the best solutions for their pumping and fluid transfer needs. We are proud to belong to the FTSE 50 company Spirax-Sarco Engineering plc.
Equal Opportunity Employer
Watson-Marlow Fluid Technology Solutions is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or other protected characteristics as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Watson-Marlow Fluid Technology Solutions makes hiring decisions based solely on qualifications, merit, and business needs at the time.
Requisition Closing date: July 26, 2024Website: https://www.wmfts.com/en/Group: https://www.spiraxgroup.com/
We're currently seeking a Quality and Compliance Manager to join our team. You'll join a dynamic team of engineers, sales teams, marketers, administrators, designers, assemblers, chemists, web developers, accountants, analysts, programmers and many more. Globally we are united by our shared values that drive our culture. We want to be an employer where you make our difference.
At Watson Marlow Fluid Technology Solutions, you face different challenges every single day. You are empowered to dream bigger and work smarter. You have time to live your life outside of your job.
We offer a full induction with training and ongoing support for all our systems and products. Along with this you'll gain access to SSE academy where you can upskill and develop at your own pace.
Join Our Team and Enjoy Exceptional Benefits:
- Robust Retirement Plan: Benefit from a guaranteed 5% employer contribution to your 401K, plus an additional 3% employer match, empowering your financial security.
- Comprehensive and Supportive Parental Leave: Experience our inclusive, gender-neutral parental leave policy, offering 16 weeks at 100% pay. Upon your return, enjoy a gradual transition with a unique 80% work schedule while still receiving 100% of your pay for the first 6 months, ensuring a balanced reintegration into the workplace.
- Generous Time Off: Enjoy ample time off to recharge and attend to life's circumstances with generous vacation and well-being days, 11 observed holidays, 15 caregiver days, and 80 hours of annual sick leave.
- Community Engagement Opportunities: Make a difference with 3 paid volunteer days each year, encouraging you to give back to the community and causes you care about.
- And Many More Benefits: Discover a wide range of additional perks and benefits designed to support your well-being and professional growth. We invite you to explore all the ways we strive to create a fulfilling and rewarding work environment.
The Quality Manager is responsible for overseeing all aspects of quality assurance within the organization. This includes developing and implementing quality management systems, processes, and policies to ensure that products and services meet or exceed customer expectations and comply with regulatory requirements.
The Quality Manager will lead quality improvement initiatives, manage quality audits, and foster a culture of continuous improvement across the organization.
As an integral part of our success, you will initially be focused on:
Document Management:
Maintain the organization's quality management systems (QMS) in accordance with industry standards and regulatory requirements (e.g., ISO 9001, FDA, etc.).
Ensure QMS documentation is current, accurate, and effectively communicated across the organization.
Oversee the development and execution of quality assurance plans, including inspection and testing protocols, to ensure product and service quality.
Analyze quality data and metrics to identify trends, root causes of defects, and areas for improvement.
Implement corrective and preventive actions (CAPA) to address quality issues and prevent recurrence.
Lead continuous improvement initiatives using methodologies such as Six Sigma, Lean, and Kaizen to enhance product quality, operational efficiency, and customer satisfaction.
Promote a culture of quality and continuous improvement throughout the organization.
Coordinate the review and approval process for all quality assurance documents, including standard operating procedures (SOPs), work instructions, forms, and templates.
Ensure all documents undergo appropriate review by subject matter experts and stakeholders and facilitate revisions and updates as necessary.
Monitor document approval status and track document change history to ensure compliance with regulatory requirements and internal quality standards.
Provide training and guidance to colleagues on document control procedures, including document creation, review, approval, and distribution processes.
Communicate changes to document control procedures and requirements to relevant stakeholders and ensure understanding and compliance across the organization.
Lead, mentor, and develop the quality assurance team, fostering a collaborative and high-performance work environment.
Provide training and support to employees on quality standards, procedures, and best practices.
Work closely with customers to understand their quality requirements and ensure these are met or exceeded.
Handle customer complaints and feedback, conducting thorough investigations and implementing improvements to prevent future issues.
To be successful in this role, you will need:
Personal attributes:
Passionate about quality and engaging people.
Self-managing and highly motivated, highly developed leadership skills and the ability to work effectively in and with teams.
Highly developed sense of accountability, advocacy, influencing and communication skills.
Resilient, organized and efficient.
The ability to engage others effectively and drive change across all levels and functions.
Strategic, with the vision to plan a clear direction for quality and compliance.
Pragmatic and practical; can develop process and standards as well as manage a team.
An advocate of our Core Values.
Skilled in root cause problem solving e.g. 8D methodology, 6 Sigma.
Can take a 'hand 'on approach as required and work collaboratively with others to achieve results.
Previous experience:
Deployment of quality management systems.
Muli-sector quality systems and standard experience with a particular emphasis on Biopharmaceuticals' and Medical Device. Experience in implementing quality management systems: ISO 9001, ISO 13485 and of GxP legislation and guidance.
Experience with compliance standards such as: REACH, RoHS.
Building quality capability.
Leading and receiving Quality Management system audits.
Successful engagement of multiple levels of stakeholder, geographies and functions.
Qualifications:
Bachelor's degree in engineering, science or technology, or equivalent
Six Sigma Black Belt preferred
Certificates by accredited bodies in Lead Auditing, Quality Management, process improvement methodologies e.g. Lean Manufacturing or Six Sigma.
As a growing and ambitious organization with a presence in over 60 global locations and across multiple markets, we can offer you the working environment and support needed to be successful. We are committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation, or religious belief.
About Watson-Marlow
Watson Marlow Fluid Technology Solutions is a part of SSE PLC Group, (https://www.spiraxgroup.com/) a global engineering solutions provider with 10,300 employees and 130+ units. We provide fluid handling solutions for biotech and industrial markets. We help companies worldwide to improve their efficiency and sustainability. Watson-Marlow Fluid Technology Solutions (WMFTS) leads the niche market of peristaltic pumps and related fluid path technologies. We have ten brands that specialize in different areas, but together we offer our customers the best solutions for their pumping and fluid transfer needs. We are proud to belong to the FTSE 50 company Spirax-Sarco Engineering plc.
Equal Opportunity Employer
Watson-Marlow Fluid Technology Solutions is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or other protected characteristics as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Watson-Marlow Fluid Technology Solutions makes hiring decisions based solely on qualifications, merit, and business needs at the time.