Rockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.
We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that's you we would love to have you join us!
Job Description
The Quality & Compliance Lead will advocate for, support quality assurance and improvement projects and improve adoption / usage of the quality management system. You will contribute in implementing procedures that enhance the quality of the Lifecycle Services Business globally. Identify areas of improvement in this area through analysis of multiple data sources, like Quality Gate Reviews, internal audits, customer surveys, warranty issues, and customer complaints, and will present appropriate reports to management to support decision-making. Work with the global management and tasks (e.g., engineering managers, project management office (PMO)) to implement and monitor improvement strategies and evaluates and prioritizes projects to ensure resources are directed towards achieving the highest levels of quality.
On this role you will report to LCS Quality & Compliance / EHS Manager
Your Responsibilities:
Our benefits package includes ...
At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.
#LI-MM1
#LI-Hybrid
Rockwell Automation's hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.
We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that's you we would love to have you join us!
Job Description
The Quality & Compliance Lead will advocate for, support quality assurance and improvement projects and improve adoption / usage of the quality management system. You will contribute in implementing procedures that enhance the quality of the Lifecycle Services Business globally. Identify areas of improvement in this area through analysis of multiple data sources, like Quality Gate Reviews, internal audits, customer surveys, warranty issues, and customer complaints, and will present appropriate reports to management to support decision-making. Work with the global management and tasks (e.g., engineering managers, project management office (PMO)) to implement and monitor improvement strategies and evaluates and prioritizes projects to ensure resources are directed towards achieving the highest levels of quality.
On this role you will report to LCS Quality & Compliance / EHS Manager
Your Responsibilities:
- o Assumes responsibility for assigned tasks of moderate to high complexity related to QMS development, documentation & compliance in the global LCS organization
- Promoting and promoting quality culture that is consistent with company policies and strategy
- Apply quality processes, incl. its verification / testing
- Contribute to and support global quality projects and ensure implementation, in close understanding of the management
- Coordinate with regional Quality teams in developing or improving processes and support regional quality teams in implementing them.
- Understand broad organizational processes
- Report quality audits, investigations, and corrective / preventive actions on global level
- Support maintaining applicable certificates to industry standards (e.g., 9000) in global regions
- Manage or supporting external quality audits (ISO, customers, vendors)
- Grows continuous improvement process, in close coordination with the Continuous Improvement group
- Provide professional guidance to business and delivery teams and to management in quality and compliance matters.
- Guide and support regional quality leads in driving their local quality programs
- Persuade sometimes experienced but reluctant staff to adjust their way of working to incorporate quality methods
- Be main contact with external and customer auditors and being responsible for ensuring the execution of corrective actions and ongoing compliance with customer specifications
- Support management teams with the planning and delivery of Quality programs
- Be a company representative for customer quality issues
- Bachelor of Science degree in Business, Engineering or Quality related
- 3+ years experience in quality management
- Excellent traceable knowledge in one or several of the areas quality management, software engineering, testing methodology and project management
- Fluent English language skills (reading & writing)
- Traceable experience in quality management methods and techniques, like e.g., ISO 9001, Lean Six-Sigma,.
- Prior experience in information systems development or industrial automation
- Experience working in a service-oriented business
Our benefits package includes ...
- Comprehensive mindfulness programs with a premium membership to Calm
- Volunteer Paid Time off available after 6 months of employment for eligible employees
- Company volunteer and donation matching program - Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation.
- Employee Assistance Program
- Personalized wellbeing programs through our OnTrack program
- On-demand digital course library for professional development
At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.
#LI-MM1
#LI-Hybrid
Rockwell Automation's hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.