Regulatory Conduct Compliance Officer - Maternity Cover
iwoca Ltd
London, UK
Published 1 month ago
Business Compliance
Temporary
We're looking for a Regulatory Conduct Compliance Officer - Maternity Cover
The Regulatory Conduct Compliance Officer Officer will be responsible for supporting the Head of Regulatory Compliance with the management and oversight of conduct risk within iwoca. This role is vital in ensuring that iwoca understands and adheres to regulatory standards, and industry best practices, particularly those set by the Lending Standards Board (LSB). The role will work closely with compliance, operations, and funnel teams to identify, assess, and mitigate conduct risks, promote, and support iwoca's objectives of ensuring good customer outcomes in our operations.
About us
Fast, flexible finance empowers small businesses to manage their cash flow better and seize opportunities - making their business and the economy stronger as a whole. At iwoca, we do just that. We help businesses get the funds they need, when they need it, often within minutes.
We've already made several billion in funding available to over 100,000 businesses since we launched in 2012, and positioned ourselves as a leading Fintech in Europe. Our mission is to finance one million businesses. We'll get there by continuing to make our finance ever more relevant and accessible to more businesses by combining cutting-edge technology, data science and a 5-star customer service
Your mission
We expect to pay from £45,000 - £50,000 for this role. But, we're open-minded, so definitely include your salary goals with your application. We routinely benchmark salaries against market rates and run quarterly performance and salary reviews.
The culture
At iwoca, we look to hire smart, passionate, humble individuals with a growth mindset. We prioritise a culture of learning, growth, and support, and invest in the professional development of our team members.
We value thought and skill diversity and encourage you to explore new areas of interest to help us innovate and improve our products and services.
Our friendly and inclusive environment, combined with our flexible work policies, ensures that you'll have the perfect balance between work and life, empowering you to thrive both personally and professionally.
The offices
We put a lot of effort into making iwoca a brilliant place to work:
The Regulatory Conduct Compliance Officer Officer will be responsible for supporting the Head of Regulatory Compliance with the management and oversight of conduct risk within iwoca. This role is vital in ensuring that iwoca understands and adheres to regulatory standards, and industry best practices, particularly those set by the Lending Standards Board (LSB). The role will work closely with compliance, operations, and funnel teams to identify, assess, and mitigate conduct risks, promote, and support iwoca's objectives of ensuring good customer outcomes in our operations.
About us
Fast, flexible finance empowers small businesses to manage their cash flow better and seize opportunities - making their business and the economy stronger as a whole. At iwoca, we do just that. We help businesses get the funds they need, when they need it, often within minutes.
We've already made several billion in funding available to over 100,000 businesses since we launched in 2012, and positioned ourselves as a leading Fintech in Europe. Our mission is to finance one million businesses. We'll get there by continuing to make our finance ever more relevant and accessible to more businesses by combining cutting-edge technology, data science and a 5-star customer service
Your mission
- Conduct Risk Management:
- Develop, implement, and maintain a conduct risk framework specifically tailored to unregulated SME lending activities, aligned with the standards of the Lending Standards Board.
- Identify, assess, and monitor conduct risks, ensuring effective management within our risk appetite and in accordance with LSB principles.
- Collaborate with the Head of Regulatory Compliance to establish and communicate clear conduct risk policies and procedures, ensuring they reflect LSB standards.
- Compliance Monitoring:
- Conduct regular audits and reviews of lending practices to identify potential conduct risks, with a focus on adherence to LSB guidelines, and recommend corrective actions where necessary.
- Develop and maintain a comprehensive risk register, ensuring that all identified risks are regularly reviewed and updated, particularly in relation to LSB compliance.
- Training and Awareness:
- Provide training and guidance to staff on conduct risk, responsible lending practices, and the importance of treating customers fairly, with a particular emphasis on LSB standards.
- Promote a strong risk culture across iwoca, ensuring that all employees understand their role in managing conduct risk and maintaining LSB compliance.
- Reporting and Analysis:
- Support the Head of Regulatory Compliance with preparation of regular reports on conduct issues for senior management and the Risk Committee, highlighting key risks, trends, and mitigation actions, with specific reference to LSB compliance.
- Analyse data and metrics related to conduct risk and customer outcomes, using insights to inform decision-making and continuous improvement, particularly in line with LSB standards.
- Stakeholder Engagement:
- Act as the first point of contact for conduct risk matters, working closely with internal stakeholders, including but not limited to the legal, and operations teams, and ensuring alignment with LSB standards.
- Engage with external stakeholders, such as the Lending Standards Board to stay informed about emerging risks, trends, and regulatory changes.
- Minimum of 3 years experience in a conduct risk, compliance, or similar role within financial services, with exposure to lending products.
- Strong understanding of conduct risk principles and their application in unregulated lending environments.
- Experience working with or within the standards set by the Lending Standards Board (LSB) is desirable.
- Familiarity with the regulatory landscape affecting SME lending in the UK, even in unregulated sectors.
- Bachelor's degree in finance, law, business, or a related field.
- Professional qualifications in risk management, compliance, or a related discipline are desirable.
We expect to pay from £45,000 - £50,000 for this role. But, we're open-minded, so definitely include your salary goals with your application. We routinely benchmark salaries against market rates and run quarterly performance and salary reviews.
The culture
At iwoca, we look to hire smart, passionate, humble individuals with a growth mindset. We prioritise a culture of learning, growth, and support, and invest in the professional development of our team members.
We value thought and skill diversity and encourage you to explore new areas of interest to help us innovate and improve our products and services.
Our friendly and inclusive environment, combined with our flexible work policies, ensures that you'll have the perfect balance between work and life, empowering you to thrive both personally and professionally.
The offices
We put a lot of effort into making iwoca a brilliant place to work:
- Offices in London, Leeds, and Frankfurt with plenty of drinks and snacks
- Events and clubs, like bingo, comedy nights, yoga classes, football, etc.
- Medical insurance from Vitality, including discounted gym membership
- A private GP service (separate from Vitality) for you, your partner, and your dependents.
- 25 days' holiday, an extra day off for your birthday, the option to buy or sell an additional five days of annual leave, and unlimited unpaid leave
- A one-month, fully paid sabbatical after four years.
- Instant access to emotional and mental health support.
- 3% Pension contributions and share options.
- Generous parental leave and a nursery tax benefit scheme to help you save money.
- Cycle-to-work scheme and electric car scheme.
- Two company retreats a year, we've been to France, Italy, Spain, and further afield.
- A learning and development budget for everyone.
- Company-wide talks with internal and external speakers.
- Access to learning platforms like Treehouse.
- iwoca benefits & policies