Risk & Compliance Officer

Are you a proactive and solutions-oriented professional with a keen understanding of risk and compliance?

As our Risk & Compliance Officer, you will play a crucial role in upholding our firm's integrity by supporting our comprehensive risk and compliance framework, working collaboratively with internal stakeholders to foster a strong culture of compliance.

If you are passionate about maintaining high ethical standards and possess excellent problem-solving skills, we invite you to join our team and make a tangible impact on our firm's success.

Job Summary:

The Risk & Compliance Officer is responsible for supporting the firm's risk and compliance framework, ensuring adherence to legal and regulatory obligations. A key aspect of this role involves responding to compliance-related queries, assisting with negligence claims, and supporting the resolution of client complaints. The Risk & Compliance Officer will work closely with internal stakeholders to promote a culture of compliance and mitigate risks related to regulatory breaches and professional liability.

Key Responsibilities:

• Act as a key point of contact for internal compliance queries, providing guidance on regulatory obligations, firm policies, and best practices.
• Assist in the investigation and resolution of client complaints in line with the firm's policies and regulatory requirements.
• Support the management of professional negligence claims, working with internal teams and external legal advisers where necessary.
• Ensure compliance with the Solicitors Regulation Authority (SRA) Code of Conduct, Anti-Money Laundering (AML) regulations, and other legal frameworks.
• Conduct risk assessments related to client matters, transactions, and operational activities, escalating concerns as needed.
• Maintain and update compliance records, including complaints registers, risk assessments, and negligence claim documentation.
• Support internal audits and compliance monitoring, identifying areas for improvement and ensuring remedial actions are implemented.
• Assist in liaising with regulatory bodies such as the Legal Ombudsman, SRA, and insurers in relation to complaints and negligence claims.
• Contribute to the continuous improvement of the firm's risk management and compliance policies, procedures, and controls.

Person Specification:

• Regulatory Knowledge - Strong understanding of UK legal and regulatory requirements, including SRA regulations, AML compliance, and professional negligence frameworks.
• Complaint & Claims Handling - Experience in managing client complaints and assisting with negligence claims.
• Conveyancing Experience - knowledge of residential conveyancing processes and terminology.
• Communication & Negotiation - Excellent verbal and written communication skills, with the ability to handle sensitive matters professionally.
• Risk Management - Ability to assess and mitigate compliance risks effectively.
• Problem-Solving - A proactive approach to identifying and resolving compliance issues.
• Confidentiality & Integrity - Strong commitment to handling confidential and sensitive information appropriately.
• Stakeholder Engagement - Ability to liaise effectively with internal teams, external legal advisers, and regulatory bodies.
• Organisational Skills - Strong record-keeping and attention to detail to ensure compliance with regulatory requirements

This role is critical in ensuring the firm upholds high compliance standards while effectively managing risks related to complaints and negligence claims. The ideal candidate will be proactive, detail-oriented, and an effective communicator capable of balancing regulatory compliance with client service excellence.

What we offer:

We aim to reward your hard work generously. You'll be greeted in our offices with great coffee, fruit and biscuits to keep you going, alongside all the benefits listed below, plus much more.

• 23 days holiday + 2 extra religious/cultural days
• Hybrid working
• Day off for your birthday!
• Free conveyancing legal fees
• Moving home days off
• Volunteering days
• Retailer discounts and frequent socials
• Refer a friend bonuses

Look forward to Monday mornings at Movera, we have the culture, technology and purpose to change the way you feel about your job and strive to create a positive and supportive work environment.

At Movera, we celebrate diverse backgrounds, experiences, and perspectives. We strive to create an environment where everyone feels valued, heard, and empowered. We believe that a diverse workforce brings unique perspectives and ideas that drive innovation and excellence. We welcome and encourage applications from individuals of all backgrounds, including those from underrepresented groups. If you need any support during the application process, please let us know.

DBS and Financial Checks: We are committed to creating a safe, secure, and trustworthy workplace for everyone. As part of this commitment, all employment offers are subject to successful completion of DBS (Disclosure and Barring Service) checks and financial background checks. These checks help us maintain the highest standards of integrity and compliance while ensuring the well-being of our employees and clients. Rest assured, all checks will be carried out with care and in full accordance with relevant data protection laws.

Brand Movera Locations Stockport Remote status Hybrid Yearly salary 35,000 - 45,000