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Senior Compliance Manager

companyThe Very Group
locationLiverpool, UK
PublishedPublished: Published 3 weeks ago
Business Compliance
Internal use only - Grade D
About us.

We are The Very Group and we're here to help families get more out of life. We know that our customers work hard for their families and have a lot to balance in their busy lives. That's why we combine amazing brands and products with flexible payment options on Very.co.uk to help them say yes to the things they love. We're just as passionate about helping our people get more out of life too; building careers with real growth, a sense of purpose, belonging and wellbeing.
About the role.

The Compliance and Risk Team are passionate about ensuring that customers achieve good outcomes. The Monitoring and Testing Team are a business critical team within this function. This is an exciting opportunity to come and lead this team, in our fast-paced, constantly evolving environment, you will be responsible for the delivery of the Compliance and Risk monitoring and testing programme.

Drawing on your considerable experience and understanding of financial service regulations and working closely with the leadership team you will provide the business with assurance through monitoring and testing of the current state of compliance and risk.

Key Responsibilities
  • Responsible for the delivery of the Compliance and Risk Framework monitoring and testing programme, providing assurance where possible that policy and process align to regulatory requirements and guidance, and are aligned to the delivery of good customer outcomes.
  • Where assurance cannot be provided, you will support the business in the identification, remediation and resolution of issues that arise in the day-to-day operation of TVG.
  • Responsible for management of the Monitoring and Testing Team.
  • Provide advice and support to the Line of Business alongside assurance on the adequacy and efficiency of policies and procedures in engendering good customer outcomes.
  • Promote appropriate awareness and understanding of compliance and risk, embedding the culture within the business.
  • Maintain appropriate and independent oversight and ask probing questions to ensure risks, including regulatory risk, are prudently considered, and addressed.
About you

In this business-critical role, you must have extensive knowledge of the FCA's rules and regulations such as CONC, Consumer Duty, ICOBS and DISP. Ideally, you will have occupied a compliance or risk management role previously in a consumer credit firm where you have shown a deep understanding of the issues and challenges that can arise in this area.

Passionate about regulation you'll be consistently identifying areas for potential improvement or innovation. You will have the chance to shape our processes through the identification of regulatory change and be able to make a positive and tangible difference to the experience of our customer.

You will be commercially aware, structured and methodical in your approach. You will be prudent, inquisitive and analytical in order to be able to develop and deliver pragmatic solutions. You will possess excellent interpersonal skills, both written and verbal, and you will possess the gravitas necessary to work with a wide variety of stakeholders across the business.
Some of our benefits
  • Flexible, hybrid working model
  • Inclusive culture and environment, check out our Glassdoor reviews
  • £6,500 flexible benefits allowance to suit your needs
  • 30 days holiday + bank holidays
  • Udemy learning access
  • Up to 25% discount on Very.co.uk
  • Matched pension up to 6%
  • More benefits can be found on our career site
How to apply

Please note that the talent acquisition team are managing this vacancy directly, and if successful in securing this role, you will be required to undertake a credit, CIFAS, Right to Work checks and if a specific requirement of your role a DBS (criminal records) check. Should your application progress we require you to let the team know if there is anything you need to disclose in relation to any of these checks prior to them being undertaken, including any unspent criminal convictions.

What happens next?

Our talent acquisition team will be in touch if you're successful so keep an eye on your emails! We'll arrange a short call to learn more about you, as well as answer any questions you have. If it feels like we're a good match, we'll share your CV with the hiring manager to review. Our interview process is tailored to each role and can be in-person or held remotely.

You can expect a two-stage interview process for this position:

1st stage - An informal 30-45 minute video call with the hiring team to discuss your skills and relevant experience. This is a great opportunity to find out more about the role and to ask any questions you may have.

2nd Stage - A one-hour formal interview where you can expect both competency and technical questions.

As an inclusive employer please do let us know if you require any reasonable adjustments.

If you'd like to know more about our interviews, you can find out here.

Equal opportunities

We're an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.