Senior Manager, Operational Risk (First Line)
London Stock Exchange Group
London, UK
Published 2 months ago
Operational Risk
Full time
LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a dedication to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It's how we've contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years! Through a comprehensive suite of trusted financial market infrastructure services - and our open-access model - we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity.
LSEG is headquartered in the United Kingdom, with significant operations in 65 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally, more than half located in Asia Pacific. LSEG's ticker symbol is LSEG.
The Role:
We are seeking an experienced and self-motivated senior risk professional with extensive knowledge in operational risk and resilience, particularly within the EU and UK regulatory landscape to join LSEG Regulatory Reporting, part of the Markets division at LSEG. You will be adept in understanding and applying operational risk best practice, with a deep focus on strengthening operational risk frameworks and ensuring resilience. You must demonstrate a deep understanding of operational risk, with the ability to work closely with, and manage effectively, the senior leadership team. The successful candidate will have a proven ability to influence and advise senior management and boards on risk management priorities, strategy, and compliance.
Key Responsibilities:
Operational Risk & Resilience Management:
Operational Risk Experience:
Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.
Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.
LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.
We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.
Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject.
If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.
LSEG is headquartered in the United Kingdom, with significant operations in 65 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally, more than half located in Asia Pacific. LSEG's ticker symbol is LSEG.
The Role:
We are seeking an experienced and self-motivated senior risk professional with extensive knowledge in operational risk and resilience, particularly within the EU and UK regulatory landscape to join LSEG Regulatory Reporting, part of the Markets division at LSEG. You will be adept in understanding and applying operational risk best practice, with a deep focus on strengthening operational risk frameworks and ensuring resilience. You must demonstrate a deep understanding of operational risk, with the ability to work closely with, and manage effectively, the senior leadership team. The successful candidate will have a proven ability to influence and advise senior management and boards on risk management priorities, strategy, and compliance.
Key Responsibilities:
Operational Risk & Resilience Management:
- Lead the identification, assessment, and mitigation of operational risks across the organisation. Work closely with business departments to ensure risks are understood and handled effectively.
- Ensure the organisation's resilience frameworks are in line with regulatory requirements (e.g., DORA, FCA's Operational Resilience framework).
- Develop and lead risk management programs, including scenario testing and stress-testing exercises to assess the organisation's ability to withstand operational disruptions.
- Coordinate the implementation of business continuity and disaster recovery plans, ensuring they are regularly tested and updated.
- Lead third-party risk assessments and ensure that outsourced operations align with internal risk and resilience standards.
- Experience in developing KRIs, KCIs and Risk MI
- Keep the organisation compliant with key regulations, such as DORA (Digital Operational Resilience Act), the FCA's operational resilience framework, and SOC2 requirements.
- Support the preparation for audits and regulatory inspections, ensuring that all required documentation and evidence are prepared in advance.
- Present key operational risk updates to the Management Committee, Board, and senior colleagues, ensuring they understand potential risks and mitigation strategies.
- Provide thought leadership and strategic insights on operational resilience and risk management to senior management.
- Collaborate cross-functionally with other teams (e.g., IT, legal, compliance) to ensure all aspects of operational risk are being effectively handled.
- Influence and advise senior management and boards on risk management priorities, strategy, and regulatory compliance.
- Lead scenario testing initiatives to assess the resilience of operational functions in the face of various disruptions (e.g., cyber incidents, market shocks, regulatory changes).
- Identify areas for improvement and champion projects to enhance the organization's overall operational resilience.
- Support the development and delivery of training programs to increase awareness of operational risk and resilience across the organization.
Operational Risk Experience:
- Strong background in operational risk management, resilience, and controls in a senior role.
- Experience working with regulatory frameworks such as DORA, FCA's operational resilience agenda, and SOC2 compliance.
- Ability to identify and mitigate operational risks effectively, with a focus on maintaining business continuity.
- Experience presenting complex operational risk data to senior management, the board, and external partners in a clear, actionable manner.
- Ability to influence senior leaders on risk-related decisions and operational improvements.
- Strong report-writing skills to deliver structured and impactful presentations.
- Experience in conducting scenario testing and stress-testing exercises, assessing the impact of various risk events on operational functions.
- Familiarity with the tools and techniques used to perform and analyse such tests.
- Deep understanding of SOC2 requirements and the ability to drive compliance across operational processes.
- Ability to prepare for and lead regulatory audits and inspections, ensuring all necessary documentation and action plans are in place.
- Analytical Thinking: Strong ability to analyze operational risks and identify solutions that balance resilience with efficiency.
- Problem-Solving: Ability to think creatively and address complex operational challenges.
- Leadership: Experience managing teams, driving projects, and influencing senior leaders on risk-related issues.
- Collaboration: Ability to work across departments and influence colleagues at all levels to improve operational risk management processes.
- Attention to Detail: Strong focus on accuracy and thoroughness when designing controls and assessing risks.
Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.
Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.
LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.
We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.
Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject.
If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.