Senior Regulatory & Compliance Manager
Creditspring
London, UK
Published 2 weeks ago
Business Compliance
We are Creditspring, a new way of borrowing that focuses on its members and provides them with safe and efficient short-term financial products.
We're a fast-growing FCA-regulated consumer credit company. We have members, not customers and we take a lot of pride in that!
As one of the UK's only subscription finance company in the market, we truly have a unique value proposition. Our mission is very clear; to improve the financial stability and resilience of our members. We do this through the products we provide, the partnerships we have, and our educational content. We want our members, and everyone in the UK to be able to better manage their finances and steer them away from high-cost, unregulated credit options.
We're a world-class, well-funded, diverse team from over 20 different countries that believes in the product we're building and the service we're providing for our members. We've grown significantly in the last 18 months and are evolving our Marketing structure to reflect that.
About the role
The role is in the 2 nd Line of Defence function at Creditspring and reporting to the Head of Compliance. The role holder will work closely with all aspects of the business to promote a customer centric culture, provide advice on relevant regulations and provide assurance to the business by helping deliver the annual compliance monitoring plan.
Responsibilities
The core duties and responsibilities of this role include the following:
Essential:
Don't meet all the listed requirements? Research shows that women and people of underrepresented groups often don't apply for jobs unless they're 100% qualified.
As an equal opportunities employer, we know that diversity is a key part of our teams' successes - so even if your experience doesn't fit perfectly but this role excites you, we'd love for you to apply.
We're committed to Creditspring being an inclusive environment where employees feel welcomed, valued and listened to; we want you to thrive as your true self.
Please note that the People Team is contactable only via people@creditspring.co . Unsolicited emails to other team members will not be actioned.
Department Compliance Role Compliance Manager Locations London Office Remote status Hybrid Remote
We're a fast-growing FCA-regulated consumer credit company. We have members, not customers and we take a lot of pride in that!
As one of the UK's only subscription finance company in the market, we truly have a unique value proposition. Our mission is very clear; to improve the financial stability and resilience of our members. We do this through the products we provide, the partnerships we have, and our educational content. We want our members, and everyone in the UK to be able to better manage their finances and steer them away from high-cost, unregulated credit options.
We're a world-class, well-funded, diverse team from over 20 different countries that believes in the product we're building and the service we're providing for our members. We've grown significantly in the last 18 months and are evolving our Marketing structure to reflect that.
About the role
The role is in the 2 nd Line of Defence function at Creditspring and reporting to the Head of Compliance. The role holder will work closely with all aspects of the business to promote a customer centric culture, provide advice on relevant regulations and provide assurance to the business by helping deliver the annual compliance monitoring plan.
Responsibilities
The core duties and responsibilities of this role include the following:
- Keep up to date with regulatory updates and change within the industry, use events and networking to ensure that the business is aware of developments which may increase risk or require change within the business. Complete horizon scanning to keep the business informed.
- Oversight of business policy management framework, ensuring policies are fit for purpose, up to date and is adhered to by business operational processes
- Provide support and guidance to the marketing team and approve financial promotions and customer communications where appropriate. Regularly review the website, customer communications and social media to ensure they comply with regulatory guidelines and deliver good customer outcomes.
- Delivery of the Compliance Monitoring Plan - to review and report on key business processes ensuring that they comply with regulatory guidelines and deliver good customer outcomes. Report findings and recommendations to the Risk and Compliance Committee
- Monitor key conduct MI for signs of issues and provide advice to the business on any necessary changes to deliver improved customer outcomes.
- Continually monitor the way that the business is evidencing its commitment to the Consumer Duty in it's BAU activities, ensuring that it easily demonstrable to external parties.
- Complete and submit regulatory reporting, work with the business to ensure data is captured and supplied as required is accurate andwithin the specified period.
- Review due diligence on new or existing third party suppliers or partners and oversee the supply of information to them in relation to compliance or regulatory requests.
- Consult on and support projects which impact on key business process change or development.
- Work effectively within the general management team, building working relationships which add value and allow for business opportunities or issues to be addressed in a timely and cohesive manner.
- Support other teams across the business with compliance and regulatory advice and guidance. Ensure that the Compliance team is viewed positively and as such is asked for assistance where appropriate.
- Support oversight of financial crime processes and controls including customer screening, reviewing SARs and monitoring
- Support the Head of Compliance develop and deliver a mature compliance framework
- Deputise for the Head of Compliance as required
- Adhoc tasks as agreed with line or senior management
Essential:
- A minimum of 5 years working within a 2nd line compliance function within financial services with some experience in consumer credit
- Working knowledge of the FCA guidelines and regulatory requirements including CONC, DISP, SYSC, PRIN, Consumer Duty and SMCR
- Working knowledge of AML framework and regulatory/legal requirements
- Proficient user of Microsoft Office software
- Project management / consultancy experience
- Experience in a fintech or similarly fast paced environment
- Understanding of GDPR
- ICA Qualification
Don't meet all the listed requirements? Research shows that women and people of underrepresented groups often don't apply for jobs unless they're 100% qualified.
As an equal opportunities employer, we know that diversity is a key part of our teams' successes - so even if your experience doesn't fit perfectly but this role excites you, we'd love for you to apply.
We're committed to Creditspring being an inclusive environment where employees feel welcomed, valued and listened to; we want you to thrive as your true self.
Please note that the People Team is contactable only via people@creditspring.co . Unsolicited emails to other team members will not be actioned.
Department Compliance Role Compliance Manager Locations London Office Remote status Hybrid Remote