Service & Compliance Administrator
OCU
Manchester, UK
Published 2 weeks ago
Compliance Management Systems / Technology
OCU are seeking an experienced Service & compliance Administrator to join the Team in Levenshulme. You will provide administration support to the Plant & Transport team, and facilitate communication amongst team members.
Responsibilities
• Assist in scheduling maintenance visits using Excel and resource planning tools
• Generate weekly and monthly customer reports
• Producing order numbers for parts
• Input data into CRM systems and create quotations/advice notes
• Issuing jobs to fitters/engineers
• Collating paperwork from service team and ensuring stored in correct files
• Highlight an area of improvement for a smoother process
• Assist with in depot stock of spare parts and other consumables (e.g oils & lubricants)
• Communicating with dealers for bookings, invoice queries & purchase orders
• Weekly/Monthly meetings with service and compliance team.
Skills & Experience
• Experience in an office/workshop environment
• Strong attention to detail and ability to work independently
• Excellent time management and organisational skills
• Exceptional communication and customer service abilities
• Experience with parts and service department
• Knowledge of plant & HGV parts advantageous
• Knowledge of engineers processes advantageous.
Company Information
Established in 1994, OCU Group is one of the fastest growing utility engineering contractors in the UK, with a long successful track record in delivering customer-focused civil engineering solutions.
Working directly with many of the country's leading blue-chip power, water, telecoms and rail clients, we are looking for the very best talent to join our growing team.
We pride ourselves on empowering our employees and offering opportunities for them to take control of their own personal development and career progression in a supportive environment.
We believe that being successful is a choice.
We choose to be successful.
We are OCU, 'One Company United'.
We celebrate difference and appreciate diverse backgrounds. We encourage everyone who join us to be themselves at work and create inclusive teams in our workplace.
Division OCU Utility Services Locations Manchester Employment type Full-time Hiring Manager Andrew Jones & Blain Conway Employment Status PAYE/Staff
Responsibilities
• Assist in scheduling maintenance visits using Excel and resource planning tools
• Generate weekly and monthly customer reports
• Producing order numbers for parts
• Input data into CRM systems and create quotations/advice notes
• Issuing jobs to fitters/engineers
• Collating paperwork from service team and ensuring stored in correct files
• Highlight an area of improvement for a smoother process
• Assist with in depot stock of spare parts and other consumables (e.g oils & lubricants)
• Communicating with dealers for bookings, invoice queries & purchase orders
• Weekly/Monthly meetings with service and compliance team.
Skills & Experience
• Experience in an office/workshop environment
• Strong attention to detail and ability to work independently
• Excellent time management and organisational skills
• Exceptional communication and customer service abilities
• Experience with parts and service department
• Knowledge of plant & HGV parts advantageous
• Knowledge of engineers processes advantageous.
Company Information
Established in 1994, OCU Group is one of the fastest growing utility engineering contractors in the UK, with a long successful track record in delivering customer-focused civil engineering solutions.
Working directly with many of the country's leading blue-chip power, water, telecoms and rail clients, we are looking for the very best talent to join our growing team.
We pride ourselves on empowering our employees and offering opportunities for them to take control of their own personal development and career progression in a supportive environment.
We believe that being successful is a choice.
We choose to be successful.
We are OCU, 'One Company United'.
We celebrate difference and appreciate diverse backgrounds. We encourage everyone who join us to be themselves at work and create inclusive teams in our workplace.
Division OCU Utility Services Locations Manchester Employment type Full-time Hiring Manager Andrew Jones & Blain Conway Employment Status PAYE/Staff