Advert
Please note that this job is open only to current members of staff of Cardiff University who are eligible for redeployment.
Student Visa Compliance Manager
We are looking for a Student Visa Compliance Manager to join the Registry Operations department within Academic and Student Support Services.
The Student Visa Compliance team is responsible for monitoring processes and ensuring that both the university and students remain compliant with Student Route visa requirements, this includes accurately reporting student data to UK Visas and Immigration (UKVI), so that there is no risk to the University's Sponsor Licence, without which we would be unable to recruit international students. The team covers specialist support for the international student lifecycle from applicant stage, enrolment, course transfers and absences, through to reporting successful course completion for Graduate Route visas.
The work of the team is engaging, with staff motivated to support our international students to the highest level. We are seeking to recruit a dynamic, reliable, and self-motivated individual to join us.
The role-holder will support the work of the team by providing advice and guidance, and leading small-scale projects within this area. This post will support a culture of continuous service improvement and undertake a range of duties:
Please contact PlumbC@cardiff.ac.uk for an informal discussion about the role.
This is a full time (35 hours), fixed term position available until 31 December 2026.
Salary: £40,247 - £45,163 per annum (Grade 6)
For more information on work-life balance, financial benefits, development, and wellbeing, and some of the facilities and services on offer to staff at Cardiff University please visit What we can offer - Jobs - Cardiff University
Closing date: Thursday, 16 January 2025
Please be aware that Cardiff University reserves the right to close this vacancy early should sufficient applications be received.
Cardiff University is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe this can be achieved through attracting, developing, and retaining a diverse range of staff from many different backgrounds. We therefore welcome applicants from all sections of the community regardless of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, or age. In supporting our employees to achieve a balance between their work and their personal lives, we will also consider proposals for flexible working or job share arrangements.
Applications may be submitted in Welsh, and an application submitted in Welsh will not be treated less favourably than an application submitted in English.
Job Description
Job Purpose
Key Duties
WHAT YOU WILL NEED TO BE ABLE TO PERFORM THIS ROLE (PERSON SPECIFICATION)
There are usually certain skills, qualifications, or experiences that any employee should have before they can be considered for a role. Some of these will be essential and you would not be able to perform the role without them, but some are desirable.
It is the University's policy to use the person specification as a key tool for short-listing. Candidates should evidence that they meet ALL the essential criteria as well as, where relevant, the desirable. As part of the application process, you will be asked to provide this evidence via a supporting statement. You should do your best to show clearly how you meet all the essential criteria by giving examples of how, when and where you have performed the required actions before. You can draw on elements from any aspect of your life, such as education, work, home, or community life, as long as you focus on its relevance in comparison to the needs of this job. Please ensure that the evidence you are providing corresponds with the numbered criteria outlined below. Your application will be considered based on the information you provide under each element.
To start your Supporting Statement, simply copy and paste the next section into a separate document, writing your answers and examples at each point. Save the document with the title YOUR NAME - BR NUMBER - JOB TITLE and attach it to your application on the recruitment system.
Essential Criteria
Qualifications and Education
1. Degree/NVQ 4 or equivalent Professional membership/experience
Knowledge, Skills and Experience
2. Substantial experience of working within specialist discipline
3. Able to demonstrate professional knowledge within specialist discipline to give advice and guidance to internal and external customers
4. Proven experience in developing new processes and procedures
Customer Service, Communication and Team Working
5. Ability to communicate conceptually detailed and complex information effectively and professionally with a wide range of people
6. Evidence of ability to explore customers' needs and adapt the service accordingly to ensure a quality service is delivered
7. Proven ability to develop networks in order to contribute to long term developments
Planning, Analysis and Problem solving
8. Evidence of ability to solve expansive problems using initiative and creativity; identifying and proposing practical solutions and resolving problems with range of potential outcomes
9. Evidence of demonstrable knowledge of key advances within specialist discipline
10. Evidence of ability to work unsupervised to deadlines, planning and setting priorities for own work and that of others and monitoring progress
Other
11. A willingness to undertake further training and development
Desirable Criteria
1. Postgraduate/Professional qualification
2. Experience of working in a Higher Education environment
3. Fluency in Welsh, written and oral
Please note that this job is open only to current members of staff of Cardiff University who are eligible for redeployment.
Student Visa Compliance Manager
We are looking for a Student Visa Compliance Manager to join the Registry Operations department within Academic and Student Support Services.
The Student Visa Compliance team is responsible for monitoring processes and ensuring that both the university and students remain compliant with Student Route visa requirements, this includes accurately reporting student data to UK Visas and Immigration (UKVI), so that there is no risk to the University's Sponsor Licence, without which we would be unable to recruit international students. The team covers specialist support for the international student lifecycle from applicant stage, enrolment, course transfers and absences, through to reporting successful course completion for Graduate Route visas.
The work of the team is engaging, with staff motivated to support our international students to the highest level. We are seeking to recruit a dynamic, reliable, and self-motivated individual to join us.
The role-holder will support the work of the team by providing advice and guidance, and leading small-scale projects within this area. This post will support a culture of continuous service improvement and undertake a range of duties:
- Provide line management for the Student Visa Compliance team
- Manage the operation of the Student Visa Compliance team, planning, organising, and delegating work, monitoring progress and intervening as required
- Develop and advise on key processes related to Student Visa Compliance
- Deliver Student Visa Compliance training across the university
- Work with the Student Information Management System (SIMS) Team, to ensure that systems related to Student Visa Compliance are automated and fit for purpose
- Support the maintenance of intranet content, making it easy for staff to access up-to-date and relevant information on Student Visa Compliance
Please contact PlumbC@cardiff.ac.uk for an informal discussion about the role.
This is a full time (35 hours), fixed term position available until 31 December 2026.
Salary: £40,247 - £45,163 per annum (Grade 6)
For more information on work-life balance, financial benefits, development, and wellbeing, and some of the facilities and services on offer to staff at Cardiff University please visit What we can offer - Jobs - Cardiff University
Closing date: Thursday, 16 January 2025
Please be aware that Cardiff University reserves the right to close this vacancy early should sufficient applications be received.
Cardiff University is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe this can be achieved through attracting, developing, and retaining a diverse range of staff from many different backgrounds. We therefore welcome applicants from all sections of the community regardless of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, or age. In supporting our employees to achieve a balance between their work and their personal lives, we will also consider proposals for flexible working or job share arrangements.
Applications may be submitted in Welsh, and an application submitted in Welsh will not be treated less favourably than an application submitted in English.
Job Description
Job Purpose
- Provide line management for the Student Visa Compliance Supervisor(s)
- Manage the operation of the Student Visa Compliance team, planning, organising, and delegating work, monitoring progress and intervening as required
- Develop and advise on key processes related to Student Visa Compliance
- Deliver Student Visa Compliance training across the university
- Work with the Student Information Management System (SIMS) Team, to ensure that systems related to Student Visa Compliance are automated and fit for purpose
- Support the maintenance of intranet content, making it easy for staff to access up-to-date and relevant information on Student Visa Compliance
Key Duties
- Provide professional advice and guidance on student immigration and visa compliance to internal and external customers, using judgement and creativity to suggest the most appropriate course of action where appropriate, and ensuring complex and conceptual issues are understood
- Take responsibility for resolving issues independently within the Student Visa Compliance team where they fall within set role objectives
- Investigate and analyse specific issues within Student Visa Compliance, creating recommendation reports, supported by changes to relevant practice within Student Visa Compliance
- Ensure that the provision of Student Visa Compliance activity is delivered to the institution, proactively changing the delivery according to customer requirements
- Collaborate with others to make recommendations for developments of established processes and procedures
- Establish working relationships with key contacts, developing appropriate communication links with the University's Schools/Directorates and outside bodies as required
- Support the work of specific working groups from colleagues across the University to achieve school/department objectives within Student Visa Compliance
- Supervise specific project teams to accomplish key objectives
- Develop and deliver training on student visa compliance with colleague across the university
- Instruct and guide other employees across the University on student Immigration and visa compliance as required
- Undertake a variety of administrative duties to support the department
- Ensure that an understanding of the importance of confidentiality is applied when undertaking all duties
- Abide by University policies on Health and Safety and Equality and Diversity
- Perform other duties occasionally which are not included above, but which will be consistent with the role
WHAT YOU WILL NEED TO BE ABLE TO PERFORM THIS ROLE (PERSON SPECIFICATION)
There are usually certain skills, qualifications, or experiences that any employee should have before they can be considered for a role. Some of these will be essential and you would not be able to perform the role without them, but some are desirable.
It is the University's policy to use the person specification as a key tool for short-listing. Candidates should evidence that they meet ALL the essential criteria as well as, where relevant, the desirable. As part of the application process, you will be asked to provide this evidence via a supporting statement. You should do your best to show clearly how you meet all the essential criteria by giving examples of how, when and where you have performed the required actions before. You can draw on elements from any aspect of your life, such as education, work, home, or community life, as long as you focus on its relevance in comparison to the needs of this job. Please ensure that the evidence you are providing corresponds with the numbered criteria outlined below. Your application will be considered based on the information you provide under each element.
To start your Supporting Statement, simply copy and paste the next section into a separate document, writing your answers and examples at each point. Save the document with the title YOUR NAME - BR NUMBER - JOB TITLE and attach it to your application on the recruitment system.
Essential Criteria
Qualifications and Education
1. Degree/NVQ 4 or equivalent Professional membership/experience
Knowledge, Skills and Experience
2. Substantial experience of working within specialist discipline
3. Able to demonstrate professional knowledge within specialist discipline to give advice and guidance to internal and external customers
4. Proven experience in developing new processes and procedures
Customer Service, Communication and Team Working
5. Ability to communicate conceptually detailed and complex information effectively and professionally with a wide range of people
6. Evidence of ability to explore customers' needs and adapt the service accordingly to ensure a quality service is delivered
7. Proven ability to develop networks in order to contribute to long term developments
Planning, Analysis and Problem solving
8. Evidence of ability to solve expansive problems using initiative and creativity; identifying and proposing practical solutions and resolving problems with range of potential outcomes
9. Evidence of demonstrable knowledge of key advances within specialist discipline
10. Evidence of ability to work unsupervised to deadlines, planning and setting priorities for own work and that of others and monitoring progress
Other
11. A willingness to undertake further training and development
Desirable Criteria
1. Postgraduate/Professional qualification
2. Experience of working in a Higher Education environment
3. Fluency in Welsh, written and oral