Description
Role summary:
As the business is growing fast, we are expanding our team with a newly created Supplier Compliance Manager role within the Supply Chain department to ensure our suppliers are compliant with our standard operating procedures.
The ideal candidate would be someone who has strong supplier compliance experience in a similar industry, ideally with experience of sourcing products from Far East and India sub regions. A strong knowledge of origin and destination compliance needs would be a requirement.
This is also a very exciting opportunity for either an existing compliance manager to move into a fast-growing business or a senior coordinator who is ready to step up in their career. There is a lot of potential to develop within the role and future team.
Hybrid role: Minimum 3 days in the office, 2 days from home
What you'll be doing:
The outdoor industry had become very jargon heavy and we wanted to create a brand that would cater to our mothers and our neighbour's kids as well as seasoned professionals who understood the technology.
Our expansion since then has seen the brand grow and the product evolve, but the small family business that makes MW special has remained. Great product is at the heart of everything we do.
As we expand internationally we employ a team of dedicated diverse people to offer our valued customers the best possible experience when visiting our stores, shopping online and putting our range through its paces.
Welcome to our journey.
Role summary:
As the business is growing fast, we are expanding our team with a newly created Supplier Compliance Manager role within the Supply Chain department to ensure our suppliers are compliant with our standard operating procedures.
The ideal candidate would be someone who has strong supplier compliance experience in a similar industry, ideally with experience of sourcing products from Far East and India sub regions. A strong knowledge of origin and destination compliance needs would be a requirement.
This is also a very exciting opportunity for either an existing compliance manager to move into a fast-growing business or a senior coordinator who is ready to step up in their career. There is a lot of potential to develop within the role and future team.
Hybrid role: Minimum 3 days in the office, 2 days from home
What you'll be doing:
- Supervises and manages origin supplier compliance performance, ensure correct action is taken along with team to ensure smooth operation.
- Ensure supplier is compliant with Mountain Warehouse SOP and supplier manual.
- Handover dates: daily checking and follow up with supplier to ensure on time handover : follow up with supplier and /or buying teams and enforcing penalties where required.
- Supplier Portal: (APOLLO, MW internal system) onboarding and training suppliers on how to use and maintenance of all communication / queries.
- SSCC Labels: Maintenance, queries, FAQ from supplier, communication and resolution.
- Manage cross-functionally new business requirement implementation.
- Assists internal stakeholders with system & technical assistance and trainings.
- Keep internal and external stakeholders informed about supplier performance regularly through KPI, MBR, QBR review.
- Responsible for cost control and promotes full cost recovery from suppliers where applies.
- Continuous improvement management with origin suppliers.
- Partner with teams to advise and manage operational challenges.
- Build and maintain strong relationships with global suppliers.
- Carton size dimension compliance and exception reporting.
- RFID compliance : liaise with label supplier, retail and buying to ensure suppliers are complying and dealing with any issues and resolving
- Onboarding new suppliers with all requirements outlined in supplier manual
- Snake Loading compliance
- Managing port exceptions and systemic port allocation
- + / - 5% tolerance communication with buying & exception reporting to spot trends
- Supplier manual maintenance, send out twice a year to suppliers and log acceptance.
- Ad hoc additional paperwork requests follow up and supplier communication
- International origin supplier compliance management experience minimum 5 years
- Experience identifying and resolving complex issues
- Brilliant written and verbal communication skills
- Data savvy
- Proficient computer skills (MS Excel, Power BI)
- Adaptable Problem Solving - Tackling any logistic issues as they are arise & providing support to various roles in departments as needed
- Ensure correspondence is actioned promptly or forwarded on to relevant team who can action
- Ability to work under pressure in a fast-paced, time-sensitive environment, working to tight deadlines and being able to multitask across changing priorities
- Competitive salary and benefits package
- Holiday allowance
- 50% staff discount & 25% for family and friends
- Pension scheme
The outdoor industry had become very jargon heavy and we wanted to create a brand that would cater to our mothers and our neighbour's kids as well as seasoned professionals who understood the technology.
Our expansion since then has seen the brand grow and the product evolve, but the small family business that makes MW special has remained. Great product is at the heart of everything we do.
As we expand internationally we employ a team of dedicated diverse people to offer our valued customers the best possible experience when visiting our stores, shopping online and putting our range through its paces.
Welcome to our journey.