Training & Compliance Administrator
Morson Group
United Kingdom
Published 3 weeks ago
Compliance Management Systems / Technology
Vacancy Name
Training & Compliance Administrator
Vacancy No
VN665
Business Name
Morson Talent
Employment Type
Full-Time
Contract Type
Permanent
Location City
About Us
We were founded back in 1969 and have grown from very humble beginnings to a £1.3b global technical recruitment specialist organisation. With over 30 offices UK wide, office in Canada, USA, Australia and Europe, we are the UK's leading technical recruitment agency and the 3rd largest globally.
Morson Group consists of multiple specialist practices that offer complex talent solution needs across Engineering and Technology. Ranking nationally as one of the Best Big Companies™ to work for, whilst being recognised for excelling in Learning and Development, it has never been a better time to explore career opportunities at Morson Group.
With over 50 years of experience, and as a family-run business, our independence and depth of offer means that we think and operate differently; giving you access to the right people at the right time; we listen, understand and develop solutions for you. It's our specialist expertise people come for and it's the personal experience that they stay for.
About the Role
The purpose of this role is to ensure the continued growth of the business through the provision and coordination of high-quality training. Furthermore, this role will play a key role in promoting the training courses available to external clients, securing strong course attendance along side pre and post course administration.
Key Responsibilities
Training Coordination & Administration:
• Act as main support to the Training Coordination team for the provision of Rail Safety critical training
• Support the administration and coordination function for all training activity
• Organise training programs to meet specific training needs
• Undergo the planning and organising the training schedule
• Support with the general assistance of the administration function where required
Training Delivery & Logistics:
• Handle logistics for training activities including venues and equipment
• Track and report training outcomes
• Supply snapshot reports of training delivered/declined to Management
Stakeholder Engagement & Client Support:
• Assist with the attraction and integration of new external clients through extremely high levels of customer service and dedication
• Promote group function
• Promote course availability through weekly mailshots to external client base
• Provide feedback to program participants and Management
Compliance & Issue Resolution:
• Assist with resolution of identified areas of concern with the Management team
Key Performance Indicators:
• Training Outcome Reporting Timeliness - Reports delivered to management within the agreed timeframe
• Compliance Resolution Time - Average time taken to address and resolve identified compliance concerns and withing SLA timeframe
Essential Skills
Previous experience working with HR, Training, Administration or Compliance related roles.
• Extremely organised and efficient
• Highly dedicated to customer service and completion of tasks
• Intermediate/Advanced knowledge of Excel/Word/Outlook/PowerPoint
• High level of communication skills
• Ability to work autonomously
• Ability to think creatively to ensure a solution is found
• Knowledge and experience of the Rail Industry and/or Training Business
• Experience of managing diaries and arranging meetings/trainings
• A general understanding of collating figures and producing statistics to be used by management for reporting
• Capability in liaising with team members from different departments
Working with us
Alongside working at one of the UK's Best Big Companies to work for™, you will also receive:
• 26 days holiday (plus bank holidays)
• Investment into your learning & development
• A colleague health and well-being programme
• Discounted gym membership rates
• Meritocracy incentive trips - 50 colleagues have just been to Mexico!
• Mental health support via free confidential advice and counselling services.
• Access to free wellbeing apps
• Free parking
Health and Wellbeing
How to apply
T&C's
Come from any background, industry or sector, if you have the right attitude, some great experience and a desire to be part of our award-winning team, we'd love to hear from you.
Morson Talent is an equal opportunities employer and respects diversity. In order to apply for this role, you must be eligible to live and work in the UK.
We are an equal opportunities employer, and we welcome applications from all suitably qualified persons regardless of their sex; religious or similar philosophical belief; political opinion; race; age; sexual orientation; or, whether they are married or are in a civil partnership; or, whether they are disabled; or whether they have undergone, are undergoing or intend to undergo gender reassignment.
Due to the number of applications we receive, it's not always possible to contact unsuccessful applicants. Unless you hear from us within 14 days of your application, please assume that you have been unsuccessful on this occasion.
Contact Name
Matthew Thomson
Contact Email
matthew.thomson@morson.com
Training & Compliance Administrator
Vacancy No
VN665
Business Name
Morson Talent
Employment Type
Full-Time
Contract Type
Permanent
Location City
About Us
We were founded back in 1969 and have grown from very humble beginnings to a £1.3b global technical recruitment specialist organisation. With over 30 offices UK wide, office in Canada, USA, Australia and Europe, we are the UK's leading technical recruitment agency and the 3rd largest globally.
Morson Group consists of multiple specialist practices that offer complex talent solution needs across Engineering and Technology. Ranking nationally as one of the Best Big Companies™ to work for, whilst being recognised for excelling in Learning and Development, it has never been a better time to explore career opportunities at Morson Group.
With over 50 years of experience, and as a family-run business, our independence and depth of offer means that we think and operate differently; giving you access to the right people at the right time; we listen, understand and develop solutions for you. It's our specialist expertise people come for and it's the personal experience that they stay for.
About the Role
The purpose of this role is to ensure the continued growth of the business through the provision and coordination of high-quality training. Furthermore, this role will play a key role in promoting the training courses available to external clients, securing strong course attendance along side pre and post course administration.
Key Responsibilities
Training Coordination & Administration:
• Act as main support to the Training Coordination team for the provision of Rail Safety critical training
• Support the administration and coordination function for all training activity
• Organise training programs to meet specific training needs
• Undergo the planning and organising the training schedule
• Support with the general assistance of the administration function where required
Training Delivery & Logistics:
• Handle logistics for training activities including venues and equipment
• Track and report training outcomes
• Supply snapshot reports of training delivered/declined to Management
Stakeholder Engagement & Client Support:
• Assist with the attraction and integration of new external clients through extremely high levels of customer service and dedication
• Promote group function
• Promote course availability through weekly mailshots to external client base
• Provide feedback to program participants and Management
Compliance & Issue Resolution:
• Assist with resolution of identified areas of concern with the Management team
Key Performance Indicators:
• Training Outcome Reporting Timeliness - Reports delivered to management within the agreed timeframe
• Compliance Resolution Time - Average time taken to address and resolve identified compliance concerns and withing SLA timeframe
Essential Skills
Previous experience working with HR, Training, Administration or Compliance related roles.
• Extremely organised and efficient
• Highly dedicated to customer service and completion of tasks
• Intermediate/Advanced knowledge of Excel/Word/Outlook/PowerPoint
• High level of communication skills
• Ability to work autonomously
• Ability to think creatively to ensure a solution is found
• Knowledge and experience of the Rail Industry and/or Training Business
• Experience of managing diaries and arranging meetings/trainings
• A general understanding of collating figures and producing statistics to be used by management for reporting
• Capability in liaising with team members from different departments
Working with us
Alongside working at one of the UK's Best Big Companies to work for™, you will also receive:
• 26 days holiday (plus bank holidays)
• Investment into your learning & development
• A colleague health and well-being programme
• Discounted gym membership rates
• Meritocracy incentive trips - 50 colleagues have just been to Mexico!
• Mental health support via free confidential advice and counselling services.
• Access to free wellbeing apps
• Free parking
Health and Wellbeing
How to apply
T&C's
Come from any background, industry or sector, if you have the right attitude, some great experience and a desire to be part of our award-winning team, we'd love to hear from you.
Morson Talent is an equal opportunities employer and respects diversity. In order to apply for this role, you must be eligible to live and work in the UK.
We are an equal opportunities employer, and we welcome applications from all suitably qualified persons regardless of their sex; religious or similar philosophical belief; political opinion; race; age; sexual orientation; or, whether they are married or are in a civil partnership; or, whether they are disabled; or whether they have undergone, are undergoing or intend to undergo gender reassignment.
Due to the number of applications we receive, it's not always possible to contact unsuccessful applicants. Unless you hear from us within 14 days of your application, please assume that you have been unsuccessful on this occasion.
Contact Name
Matthew Thomson
Contact Email
matthew.thomson@morson.com